Seluruh negara × Akomodasi Pemandangan BungaBerlokasi di Hotel·penginapan gaya Jepang yang memiliki penilaian tinggi - 57Halaman 目

Check-in was smooth, and there were no issues. I wasn’t sure how to check out and was wondering at the front desk, but a lovely Asian female staff member told me I didn’t need to do anything, so I felt relieved when leaving. The view of Tokyo Skytree from the Room was quite nice. The hallway is outdoors and feels like an apartment building, but I knew that in advance so it wasn’t a problem. I don’t go to Tokyo very often, but I’d like to stay again. Thank you very much.

It was comfortable and pleasant.

For 5,000 yen per person, the Onsen was available, the Room was clean, and the starry sky was beautiful—it was excellent.

I am writing only about the service. At check-in, there were two staff members at the front desk and one was available. I gave my name and said I was checking in, but a male staff member told me to “wait on that sofa, as we are guiding guests in order,” so I waited. It did look busy, but even after no one was at the front desk, no one came to assist me. When I asked a passing staff member whether it was still okay to keep waiting as instructed, a female staff member apologized sincerely and guided me right away. Her manner was very polite, which made me wonder why I had been told to wait in the first place. After entering the Room, when I tried to have tea, the teacup was slightly dirty (which could be washed), but when I emptied the teapot there was leftover tea still inside. When I called about it, the same female staff member came immediately and apologized profusely. She seemed so apologetic that it almost made me feel bad for her—so I couldn’t help thinking this should have been taken care of beforehand. The female staff member who served us at dinner and breakfast was perfect. In particular at breakfast she even showed us around the VIP room we were interested in, which truly impressed us. However, at checkout: I was told that in addition to drinks from dinner there would also be charges for souvenirs. Since we had not purchased any souvenirs, I asked to see an itemized statement. They said they had apparently added another guest’s charges by mistake; after removing those items they processed payment by card. In general, an itemized statement should be shown and confirmed before payment is taken—it is not normal for this to be handled only verbally. Especially since this became a minor dispute where I had to request proof of details first, it should have been presented immediately. Moreover, after payment they handed me only the card slip. Only after I requested it did they give me something like an itemized Receipt as well; normally customers should receive not only the card slip but also an itemized statement—especially when there has been a billing error like this. Because they handled all of this so casually, it felt pointless to continue arguing and I gave up requesting issuance of a Receipt. I am reporting this because there were both excellent aspects of service and aspects that were more than simply disappointing mixed together. I hope improvements will be made.

The room was quite spacious and also had a tatami area, so I could relax and unwind. The basics were provided, but there were no take-home towels with the Hotel name on them, which I personally like to collect, so I rated it 4 stars. It would have been better if makeup remover had been available. At the breakfast venue’s coffee machine, hot coffee wasn’t available; since this had apparently been the case since the previous day, I also rated it 4 stars. The service and the bath were great.

The kitchen and bathroom facilities were as well-equipped as those in an apartment, but it was disappointing that the balcony was not properly cleaned.

During a Multiple Night Stay, everything is perfect, from Room cleaning to Wi-Fi. The Room being old can’t really be helped. All the staff are kind and very friendly, so you never feel uncomfortable. The free parking is also appreciated. The location is ideal—there’s a supermarket, convenience store, Chinese restaurant, and izakaya nearby.

We would be happy to stay here again next time.

I booked the "Room Selected by Hotel" Plan without parking. The room assigned was a twin room, which was very spacious with large beds, and I was very satisfied staying there with two people. I didn't use the bathroom, so I'm not sure about it, but overall, I was very satisfied.

I often come to Mito for both business and leisure, but this was my first time staying at this Hotel. Although I could feel that the Facility is a bit dated, I was able to spend my time comfortably in the room. The bathroom had a large bathtub, which suited my bigger build well, but at times the water overflowed onto the floor while I was using it. Also, the faucet’s water flow was weak, which was a bit troublesome. Still, the bed was comfortable and I felt it offered good value for money. I also enjoyed the breakfast—it was delicious. The female staff member in the dining area provided great service, making for a pleasant morning. I would like to stay here again.

They were very courteous and helpful on the phone as well.

It was a stay for seniors, but we had a satisfying experience.

Close to the station and affordable. Clean, quiet, and relaxing. Despite mistakenly booking a smoking room instead of non-smoking, they kindly accommodated the change. Thank you very much!

The owner was very kind. The weather wasn’t great, but we had a wonderful time in the clean, warm pool! We’d love to come again!

This was my third visit to Ojika. Despite being easily accessible by ferry from Hakata Port, the island offers a relaxing pace and private atmosphere unique to island life, making it a regular destination for me. This time, I stayed at an accommodation that is a historic former merchant house available for private rental. With no meals included, I could enjoy my stay without worrying about time constraints, feeling as if I were in my own vacation home and truly relaxing. The luxurious hinoki cypress bath was particularly delightful with its soothing aroma, melting away all travel fatigue. The building retains the charm of a traditional Japanese house while featuring modern facilities for ultimate comfort. The spacious garden adds to the serene ambiance that helps you forget the hustle and bustle of city life, and the location offers stunning views of the sunrise in the morning—simply perfect! Additionally, its proximity to the port is convenient, and there are charming local cafes and breakfast spots nearby where you can leisurely explore and savor island time at your own pace.

Thank you again for this year. I stayed with a close friend. The Accommodation was wonderful, and the meals were carefully prepared and delicious—being able to enjoy them in the Room in comfortable, relaxed clothes was such a treat. My favorite drinks went down very easily. Everyone at the Accommodation was so kind, and our conversations were enjoyable, making it a truly lovely day. My friend liked it so much that they said they want to stay again, so we will be staying again soon. Thank you very much again.

We stayed at the Accommodation on the last day of our trip to celebrate our 30th wedding anniversary. Arriving with excitement after being picked up in a luxury car, we were warmly welcomed by the smiling staff. When we entered our Room, we were delighted by the beautiful interior, a teepee and treats for our dog, and thoughtful hospitality such as chilled champagne and wonderful sweets—our dog was just as excited as we were. They also kindly accommodated our request to take a pre-dinner stroll together with our dog, which became a truly memorable experience. Dinner at the restaurant was outstanding, of course, but we were especially touched by an unexpected surprise after the meal. It became a very happy anniversary. Thank you for your heartfelt hospitality. It was a wonderful Hotel where each member of the staff worked with energy and pride.

Rather than spending the trip staying inside a Hotel or Ryokan, I was able to fulfill every wish: enjoying delicious food in the great outdoors, taking in the mountains and starry skies, soaking in the Onsen, and truly refreshing both body and mind. The entire Facility was impeccably clean and comfortable, and above all, I was delighted by the staff’s warm hospitality. Many of them are young, but it was clear through every interaction how well trained and knowledgeable they are. Their thoughtful attention to detail made the stay enjoyable from start to finish—I’m so glad we came. With the wine pairing at dinner, we were able to enjoy a variety of wines, and the kinki (rockfish) acqua pazza was especially outstanding. The Shuttle Service from Nagano Station also made getting there worry-free, resulting in two very satisfying days. Thank you very much. I feel the Accommodation rate is well worth it. Next time, I’d love to visit with my son as well.

The travel schedule was postponed, leading to a need to rebook the hotel. By chance, we chose this place and it turned into a wonderful experience. The service was attentive, and every staff member greeted us with a smile throughout our stay. We also booked dinner here—what a surprise! The restaurant's reviews were so good that it felt like hitting the jackpot. Before dining, we were taken to the kitchen for an introduction to the day's ingredients. During meals, each group has their own private space without worrying about being disturbed by others (this applies to both breakfast and dinner). Unfortunately, due to language barriers (poor English and no Japanese), we missed out on opportunities for an even better experience. As expected with older buildings, soundproofing could be improved; activities upstairs caused some noise from above. The bathroom had only partial bamboo screens around the bath area—it felt slightly exposed as gaps allowed views of neighboring spaces... Overall though, it was an amazing experience! Next time, I’d love to try staying in a second-floor room if possible!

Everything was perfect: a luxurious private space well worth the price, and attentive service with thoughtful care from the butler. I’ve stayed at several Shigira properties, but The Shigira was the best overall. That said, I have two suggestions: 1) If staying multiple nights, I’d like the in-room breakfast menu to change. 2) Since going to the beach is a given, I’d like a washing machine installed. That’s all. I plan to Reserve again next year, so I’d appreciate it if these points could be improved.