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We stayed with three children, and the Room was spacious and comfortable.

Thank you for having me for one night. I had made a Reservation for a standard Room, but since rain was forecast, I changed to a Room with an open-air Onsen bath on the day. Choosing to soak at a slightly cooler temperature while listening to the rain turned out to be exactly right. The Room was well designed and functional, and I didn’t feel any particular inconvenience. If I had to name one thing I personally wished for, it would be a Bluetooth speaker—I wanted to play a little music, though that may be asking too much. I arrived before noon, left my luggage, and had lunch at “Saryo Sese” on the property (I had requested seats in advance). It’s not cheap, but it was relaxed and enjoyable. After that, I spent some time walking around the city and then checked in properly. The evening champagne free-flow was also wonderfully unhurried, and the rice crackers served as snacks were delicious. For dinner we ate at one of the Hotel restaurants as well; each dish had its own character, and it paired nicely with drinks. If anything, I only wished there were a bar in the Hotel—this is an Accommodation with an atmosphere where having somewhere for “one more drink” would fit perfectly. The area around the Hotel is very quiet too, so even a small bar could really change how you spend your time here. That said, given the location, waking up early to stroll toward Todai-ji in the calm morning is also lovely—and perhaps that kind of stay suits this Accommodation and setting better than staying up late. The concierge team helped me greatly throughout my stay. Overall it was an excellent Accommodation, and I’d love to return when I visit Nara again.

The views from the Facility are simply outstanding. All of the staff were kind and courteous. The bath was small, but very clean and had a great view as well. The food was delicious. Thank you very much.

I’ve stayed at about 80% of the Hotels in Matsumoto, and this one felt like a top-tier, truly great find. Major chains are reassuring because they’re standardized, but this Hotel has a distinct character you won’t find there. - The Room is extremely spacious for the price. The bath is also clean. A curtain can separate the entry corridor area from the Room. - From upper floors you can see Matsumoto Castle—great views. It’s a shame that on the Northern Alps side, apartment buildings block most of the view. - Even with a no-breakfast Plan, you can sign up at the front desk for ¥550 and enjoy a buffet worth well over ¥1,000. *You can have Nozawana pickles every morning. The menu changes daily.* - The lobby has Matsumoto folk-craft furniture tables and chairs, creating a calm atmosphere that feels very “Matsumoto.” - The staff service is excellent. - It’s a bit farther from Matsumoto Station than other Hotels, but it’s closer to Matsumoto Castle and museums, and it’s also right near the downtown area. - A convenience store is nearby. One request: it would be even better if there were a large public bath.

A relaxing Accommodation that makes you want to stay again. The staff were very courteous and attentive. Breakfast was served in a lovely atmosphere, and it was very filling. The only drawback is that the on-site parking lot is very narrow. Our car required quite a bit of maneuvering and someone guiding us; there is also a flat lot farther away, but considering the weather and our luggage, we chose the closer option. It’s within walking distance of the bus stop, so we were able to go out after check-in as well.

The room was very clean and spacious, allowing for a relaxing stay. The meals were delicious, and the large public bath and open-air bath offered both hotter and slightly warm options, making it easy to enjoy for extended periods. Despite being early September, cicadas were chirping, creating a nostalgic atmosphere to savor the end of summer while relaxing in the open-air bath. Thank you to all the staff for making it a memorable experience!

I visit Sugadaira every summer, so I check early, but I can never get a Reservation. This time I happened to get one, so it was my first stay. The area around the Hotel is very quiet, and the view from the Room is wonderful. After soaking in the Onsen, my skin stayed moisturized for a while. Everyone—at the front desk and in the restaurant—was truly pleasant and welcoming, and I had a great time. The buffet made the most of fresh vegetables and was thoughtfully prepared rather than relying on cheap ready-made sauces, and it was delicious. Since it’s so hard to secure an Accommodation Reservation here, I’d come just for the meal. There was a sheet listing the names of the mountains visible from the Room window, hooks placed throughout the Room for hanging clothes (probably for winter ski wear), a towel provided for use at the washbasin, and even a cube-shaped power strip with five outlets. It’s a Hotel with attentive care down to every detail. I would definitely like to stay again if I can get another Reservation.

In early June, we stayed at Kuju-san in search of fireflies. Dinner at this Accommodation was amazing! Freshly cooked, steaming rice was served with a smile at just the right times as our meal progressed, and we could really feel their thoughtful hospitality. The portions were so generous we thought we couldn’t finish, but we ate almost everything!! Even the staff were surprised!!! After dinner, the fireflies welcomed us with a jewel-like sparkle—an unforgettable natural spectacle that made us forget everyday life. Truly moving, again and again... When we asked the staff for advice about our trip the next day, they kindly offered helpful suggestions, making it a memorable journey. This was an Accommodation that is truly kind to travelers. Sorry for the late note of thanks—thank you very much to everyone for taking such good care of us.

I had to travel suddenly from Nagasaki for a wake, and stayed here afterward. My son and his wife also came from Aichi, and we stayed together in a large Room. We had dinner after the wake and checked in late, so I thought we wouldn’t make it to our reserved private bath time. However, we were still able to use the private bath, and my grandchild was thrilled to enjoy it with us. The breakfast staff were also very kind. This was my second stay, and I would like to stay again if I have the opportunity.

I made a last-minute Reservation the day before and stayed for the first time in several years. The Room was in the separate annex on the 1st floor and was spacious for two people, new, and very clean. Although there was no view, we were able to relax at a leisurely pace. Regarding the bath showers, one shower stall was out of order. Since only two people had used it before us, we were able to wash without any issues, but I think it could be inconvenient when it is crowded. Also, I was disappointed that there was no hairbrush among the amenities in the bath area. There wasn’t one at the Room’s sink either, so I recommend that future guests bring their own. As others have mentioned, breakfast did not feel very filling and left me wanting a bit more. However, the coffee served after the meal was fragrant and delicious.

I stayed here for a concert at Ecopa Stadium. It’s conveniently located about a 5-minute walk from Kakegawa Station, and the stadium is about 5 km away—just over an hour on foot—so it’s within walking distance. Since I wasn’t sure how I’d get back after the concert, knowing I could walk back was reassuring. As expected, there was heavy traffic after the show, so I walked back to the Hotel. The parking lot was spacious, so I parked first, checked in early, and asked them to hold my luggage. Even though I returned after 9:00 p.m., the staff were very helpful. The welcome drink selection included alcohol as well. The large public bath was clean, and the hot water helped me relax after a long day. Breakfast didn’t have a huge variety, but everything was tasty. It was hard to find an Accommodation for a stadium concert, so when availability opened up at this Hotel, I made a Reservation immediately. In the end, it was comfortable and I had a great stay.

I chose this Hotel for its unbeatable location right next to Kakunodate Station, making it easy to head to the Samurai Residence Street without carrying anything. It’s self check-in, but it wasn’t difficult. If you’re unsure, staff can assist remotely. I stayed in a twin Room on the first floor, and the barrier-free layout made getting around very easy. There’s also a great selection of self-serve amenities and soft drinks, so you can relax comfortably in the lounge area next to the entrance. Although it’s in front of the station, it was quiet at night and very peaceful. You do need to walk a bit to find places for dinner, but since the weather was nice, I enjoyed an evening stroll and took in Kakunodate at night. After checking out the next day, I realized I had left something behind and went back—cleaning was already underway, but the staff were truly kind and helpful, which I really appreciated. Since I planned to stay in Kakunodate again after one day elsewhere, I immediately made an additional Reservation at this Hotel.

This was our first visit to Kakeyu Onsen. Nestled in the mountains, with the soothing sound of the river and views from the open-air bath, it was the perfect Accommodation for us as a couple celebrating our 60th birthday. Just be careful not to overeat—the meals are that good! We truly enjoyed every dish; there was a great variety and we were very satisfied. We would love to stay again.

I made a Reservation simply to stay overnight. The Hotel staff were polite and helpful. I was happy to find welcome curry rice and drinks, and I also enjoyed the breakfast. The shower required adjusting the hot and cold water yourself to get the right temperature, so I was a bit surprised that this type still exists even today! I had a comfortable stay and thought it was a good Hotel.

Although I should have confirmed in advance, you kindly made special arrangements and allowed me to park my motorcycle. Thanks to the staff’s warm smiles and thoughtful care, I felt truly relaxed and made wonderful memories. Thank you very much.

The Room size, bathroom, and amenities were good. However, we didn’t feel much hospitality. The building makes good use of its charming historic architecture, and it was comfortable to stay in. The location was also quiet.

We chose this Hotel for our long-awaited trip to Takachiho. The staff welcomed us warmly, and we were deeply moved when they sang local folk songs during breakfast and dinner. The meals were thoughtfully prepared using ingredients from Takachiho, and my husband and I were touched throughout our stay. It seemed there were Japanese bush warblers in the mountain beside the Hotel, and in the morning I woke to their beautiful song. I lay in bed for a while just listening, feeling an indescribable happiness down to my very core. The Room was spacious with a great layout, and it was incredibly comfortable—we even talked about how we’d love to arrange our own Room like this! We would definitely love to stay here again.

The breakfast was surprisingly luxurious. I would like to stay here again.

I stayed for a Multiple Night Stay on Friday and Saturday. They contacted me in advance with instructions on how to use the facilities. The Room was clean and well stocked with amenities, and I was glad I could use the large public bath on Saturday, where I could enjoy two types of hot water. This is a Hotel I would like to stay at again if I have the opportunity.

I have stayed here multiple times, and the reception staff is always kind and efficient, making it a pleasant experience. Although I requested no cleaning, it was disappointing that there was no replacement of towels or linens. The ReFa and amenities in the Ladies' Plan were very satisfying.