Seluruh negara × Akomodasi Dengan Layanan Bahasa InggrisKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

We stayed to celebrate my partner’s birthday. In our Room, there were welcome fruits, a towel cake and cake for the birthday celebration, and a message card from the Hotel staff. I initially wondered if paying around 100,000 yen for one night in Kyoto—an easy day trip—might be a bit too extravagant, but we also received Hotel credit as an IKYU Gold member benefit, and overall it turned out to be a very satisfying stay. We enjoyed the Hotel activities and the bath facilities, and I was also happy with the daruma we received when leaving. After turndown service, the soft drinks in the refrigerator had been replenished as well. These days more Hotels don’t even offer turndown service, so I felt that Six Senses really takes care of those details—exactly as you’d expect. For me it was definitely a splurge stay, but since our satisfaction level was high, I’d love to come back again when I have the chance.

This time I stayed without breakfast, but everything was truly excellent, from the Room cleaning to the amenities and the front desk service. Although more foreign-owned Hotels are increasing in Japan, JAL-affiliated Hotels are reasonably priced, and the food at most of their Hotels is very delicious, so I am satisfied. I quietly think their rival might be JR-affiliated Hotels.

Thank you for a very comfortable stay. Although we arrived much earlier than check-in, our Room was ready, and we were even upgraded. The front desk staff were courteous, and we were impressed by the doorman’s thoughtful attention to detail. There was also a bonsai in the Room, which made for a calming and relaxing time. This is a wonderful Accommodation where we would love to stay again on our next visit to Tokyo.

It was my first time in a while soaking in a bath with a strong sulfur scent, and it truly felt like, “I’m at an Onsen!!!” I was very satisfied. The front desk staff and the dinner service staff were also young, efficient, and excellent.

Because it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent as well, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance of attentiveness and distance, and everything was impeccably clean—I truly enjoyed my stay.

We had a very comfortable stay. The building has a stylish Japanese-modern design, and the food was delicious. The staff who welcomed us were very kind, shared various stories with us, and were friendly and reassuring. The staff assigned to our Room were also very kind. If I had to mention one thing, I wish the view from the bath in the Room had been better.

Thank you very much for your wonderful hospitality. I met my daughter, who came from the Kansai area, at Nagoya Station and we headed to your Hotel together. Upon arrival, we were impressed by the spacious first-floor lobby with its calm atmosphere, as well as the views and elegance of the Espacio Lounge on the upper floors. We were also very satisfied with our Room and the various services provided. We thoroughly enjoyed a birthday commemorative stay together—my first trip after recovering from illness—and made full use of both the pool and the large public bath. Choosing a stay with lounge access was truly the right decision. From afternoon tea onward, every food presentation offered items unique to Nagoya, all of which we enjoyed very much. I was also deeply moved by the hospitality of all your staff. Saying “We definitely want to come again,” we each began our journey home. Thank you again for helping make this a memorable moment during our summer holiday.

Since my parents’ home is in Izumisano, I used to watch this place being built every time I came to Sano. This was my first stay here. It was fun to see the familiar station from the Room, and everything was very comfortable. After the large public bath, there are plenty of manga available—like at a manga café—so I’d love to stay again and relax when I’m back visiting family. My child was thrilled too. 　However, because of how card keys work, when you remove the key the power in the Room turns off completely and even the air conditioning stops. So when you come back from the large public bath, the Room is hot, which is inconvenient. At a Ryokan, for example, the air conditioning doesn’t usually shut off like that. Also, only the women’s bath requires an authentication number; while I understand it’s for security reasons, it’s quite inconvenient. Next time, I’d like to watch unlimited movies in the Room and add what looks like a luxurious breakfast. Free Child Sharing Existing Bedding for guests 18 and under is also greatly appreciated.

As the title suggests, I felt this was a top-class Hotel in every respect—guest rooms, service, baths, and dining. In particular, I thoroughly enjoyed the Classic Dinner, savoring its carefully crafted colors and flavors down to the finest details. Rather than resting on tradition alone, the Hotel embraces changing times as well, which I believe is why it continues to captivate people today.

Every time I visited Niigata, I would come to the Bakauke Observatory and hope that one day I could stay at this Hotel—my wish finally came true. At the Bakauke Observatory, you can’t take your time enjoying the view for long, but from the Hotel room you can admire it whenever you like, and it’s also great to be able to head to the observatory whenever you feel like it. Being able to enjoy different scenery from daytime through morning depending on the time of day is a special perk unique to this Hotel. The room was spacious, clean, and comfortable—just what you’d expect from a luxury Hotel. Breakfast was excellent across the board, and in particular, the chef’s omelet was better than any I’ve had at other Hotels. I’d love to stay again.

My third stay. For me, Ace Hotel Kyoto has become a destination in itself. Beyond the unbeatable convenience of being directly connected to Karasuma Oike Station, I’m always impressed by the warm smiles of the staff, their thoughtful attention to every detail, and the peaceful quiet of the Room—so silent you don’t hear a thing. It’s a Hotel that makes me want to stay forever. To all the staff, thank you as always for your heartfelt hospitality. I’ll be back again on my next trip to Kyoto.

Everything went smoothly throughout our stay. A beautiful universal-access room with a shower booth in this location is truly a rare find! The staff were very attentive both at the front desk and on the 30th floor, and all of the dining options were delicious—I was already thinking about how I’d spend my time on my next visit. Thank you very much.

At check-in, our Room wasn’t quite ready and it would have been another 15 minutes, but the staff immediately suggested the lounge and took care of us. We enjoyed drinks in the lounge and were shown to our Room without a long wait. The staff’s service was very refined. The Room had four proper beds, so we could relax comfortably. The bathroom was simple and clean. We booked a Plan with breakfast included. The wide variety of potato fries was delicious, and we enjoyed them with soup curry. The honey was also excellent. They kindly accommodated our family’s request for sushi without wasabi. This is a Hotel we’d love to visit again.

Thank you for taking care of us during our summer trip to Shikoku. Before dinner, we were able to watch a live demonstration of straw-seared bonito, and it was truly delicious. The bath was also spacious and very relaxing. We didn’t know until we arrived, but this is a historic and prestigious Accommodation, and every staff member who assisted us was courteous and attentive. We booked the guided walking stay Plan, and the next day we visited ponds associated with Ryoma Sakamoto while walking. The explanations were thorough, making it a truly memorable experience.

I stayed here solo for a live concert trip. I had a Reservation for a Standard Double, but they kindly offered to change it to the Ladies’ Room free of charge since there was availability, which I really appreciated. The large public bath had a good Panasonic hair dryer, and although I didn’t use them this time, they also offer free late-night soba and ice cream—great services that made the stay very comfortable. It’s a bit of a walk from Ikebukuro Station, but there’s a convenience store nearby and the service was excellent, so I’d like to stay here again when I come to Tokyo.

This was my first time staying here. From check-in, I was welcomed with a wonderful smile, which raised my expectations. The Room was a twin—spotlessly clean! Perfect for relaxing in a spacious setting on my own. The amenities were great, including cleansing oil that women will appreciate. The shampoo also had a lovely scent. I was able to borrow an air purifier and a hair iron for free! The lounge chair was extremely comfortable as well. Since this stay was for enjoying some solo time, I ordered room service at night: a delicious burger and the dessert of the day. I don’t like truffle fries, so I asked to switch to regular fries, and they happily accommodated my request—I really appreciated it. I definitely want to stay again. Next time, I plan to book with breakfast included. Even during the busy checkout period, everything was handled smoothly and efficiently! If there’s one thing I could ask for, it would be an even better experience if there were a late check-out Plan!

From check-in, the staff’s hospitality was outstanding, and I knew it would be a wonderful stay. The Room was cozy and more than comfortable for a solo trip. The amenities were well stocked—even including toner and bath salts. The bathrobe was also very helpful. In the lounge, I could enjoy complimentary wine and even canned beer, which made it easy to relax. Breakfast was delicious as well. Choosing the breakfast-included plan was definitely the right decision. As an IKYU Diamond member, I was thrilled with the late check-out, complimentary minibar drinks, and a mini L’OCCITANE hand cream. With all of these perks included at such great value, it truly made for an amazing Hotel stay. I would love to stay again. Thank you very much for everything this time.

As I was traveling alone as a woman, I decided to try the ladies-only floor, and it was excellent. There were basic skincare amenities, and there was also a bottle of cleansing oil in the bathroom. The Room had a hair iron, and I was impressed to find an electric foot massager as well. This may be available on other floors too, but there were free dispensers in the hallway for tea and a sports drink–style water, so I didn’t need to buy bottled drinks. The Room was clean, the location was convenient, and it offered great value for money. I’d love to stay here again.

The sparkling Hamamatsu night view spread out below was breathtakingly beautiful and made our stay feel special from the very beginning. From check-in through the next day, the staff’s warm hospitality and perfectly balanced attentiveness were a true model of service, allowing us to relax and enjoy our time with complete peace of mind. Throughout the Hotel, music-inspired motifs were thoughtfully incorporated into details such as elevator décor, door handles, and buttons. Spotting them was a delightful little discovery each time and helped us fully immerse ourselves in the Hotel’s unique atmosphere. With the night view, service, and design all in perfect harmony, it was an exceptionally satisfying stay.

I can only describe it with simple words like wonderful smiles and warm hospitality, but the harmony of Thai and Kyoto culture near Kyoto Station was truly impressive. Not over the top or intrusive—just right, and exactly as expected. It made me want to come back again soon. The autumn-leaves sushi was exquisite.