Seluruh negara × Akomodasi untuk berjalan-jalan di kawasan Mata air panasFasilitas dan peralatan yang dinilai tinggi di Hotel·penginapan gaya Jepang - 63Halaman 目

First of all, the location is great. The all-inclusive plan is excellent. The Room was clean and had an open-air bath, a washing machine, a mini kitchen, and a microwave.

The meals were delicious. Choosing abalone for dinner was the right decision. Breakfast was also great, with a wide variety of dishes. The front desk provided thorough explanations, and the dining staff responded quickly. It was also convenient that the bath, washbasin area, and toilet were separate. A small detail, but having three towels was a nice touch as well.

We had a very comfortable stay.

A warm welcome made for a pleasant start. The Onsen was excellent. The meals were beautifully presented with an autumn theme and were absolutely delicious.

We stayed for 2 nights and 3 days. Overall, we were very satisfied! However, we really couldn’t tolerate the smell in the elevator, so we mostly used the stairs. It was a bit disappointing that the meals were almost the same on both days. But everything tasted really delicious! On the first night, the staff member in charge of our meal seemed a bit bothered and spoke rather casually, which concerned us. On the second night, however, the staff member was very polite and made us feel comfortable. The view from our Room was amazing, and when we returned from going out, we were able to relax and unwind.

We chose the BBH Group for the first time based on our junior-high and high-school children’s wishes: they wanted a buffet-style meal and, if possible, karaoke or table tennis. The Reviews here were very helpful. We arrived around 2:30 p.m., and we were able to check in; Happy Hour had already started as well, which we appreciated. There was no explanation about karaoke, so we had to ask ourselves, but we were able to make a Reservation. Badminton and table tennis could be enjoyed without a Reservation. We brought our own badminton rackets. The staff were friendly, and we enjoyed BBH’s signature Happy Hour oden and drinks, the buffet meals, and the late-night soba served from 9:00 p.m. We also enjoyed items like minced tuna and salmon at breakfast, though I felt they could have been offered at dinner as well. Since everyone seems to have dinner at the same time, waiting for the only elevator took a while, so we used the stairs. Even if it’s not used often, there was far too much dust buildup. In the game corner as well, there were visible streaks of dust on top of surfaces. With 30% PayPay points applied, our out-of-pocket cost came to just under ¥10,000 per person, which felt reasonable.

This was our first visit to Kakeyu Onsen. Nestled in the mountains, with the soothing sound of the river and views from the open-air bath, it was the perfect Accommodation for us as a couple celebrating our 60th birthday. Just be careful not to overeat—the meals are that good! We truly enjoyed every dish; there was a great variety and we were very satisfied. We would love to stay again.

The hospitality was exceptional. While the Facility is old and the bath lacks notable features, the outstanding customer service more than made up for it. The attentiveness and care during check-in, check-out, and meals were truly pleasant, allowing for a relaxing and enjoyable stay. This is professionalism at its finest—truly impressive.

I felt this Accommodation could be rated very differently depending on the purpose of your trip and the Room you choose. I stayed because I was interested in their guest Room with a semi-open-air bath. The exterior looks dated, and the front desk area doesn’t feel like a typical Hotel, which made me a bit uneasy at first. But once I entered the Room, it was very clean and instantly lifted my mood. The Facility also felt relatively new and well maintained. And of course, it has an ocean view. The refrigerator includes a freezer compartment, and there’s also a microwave and a washing machine (with dryer). Amenities such as skincare items and cleansing products are all provided individually packaged. There were two bath towels set out plus one spare in the drawer—three per person in total, which was more than enough. (Though I’m not sure if this applies only to Rooms with a semi-open-air bath.) Most importantly, the semi-open-air bath was truly wonderful. You can see the ocean at a glance through the large window, and the tub is spacious enough for what feels like four people. The Onsen in the Room is not free-flowing, but it’s easy to adjust the temperature so you can soak as long as you like at your preferred heat. Because there’s a glass partition between it and the living area, you can even watch TV (with subtitles) while bathing. The staff were pleasant and kind—they quickly helped me exchange my indoor sandal size and delivered them to my Room. It was No Meals Included, but it’s close to both the station and Atami Ginza, making dining out and shopping very convenient. It’s different from an ordinary Hotel, but as a condominium-style stay with an in-room Onsen, it was excellent. I highly recommend the Grand View Room. I’d love to visit again.

It’s a small, quiet Onsen town with very little to walk around and see. The Ryokan is quite old and it’s hard to call it spotless, but it’s a great place to relax in a laid-back rural setting. Each dish is carefully prepared, beautifully presented, and truly delicious—wonderful meals overall. The bath water also has its own distinctive character; I liked it as an Onsen. In summer they keep it at a lukewarm temperature, so you can soak for a long time. The owner and staff were friendly and genuinely kind.

Although we arrived a little late for check-in, the hostess kindly welcomed us, and we were able to relax and recover from our fatigue in the Onsen. The Room was also comfortable—we just wish we had arrived a bit earlier to take our time. We would like to stay again.

We stayed here as a couple with our dog. Everyone was very kind and gentle with our dog as well, so we felt at ease throughout our stay. Thank you for your warm hospitality. The food was outstanding—well beyond five stars. It’s rare to be able to enjoy both dinner and breakfast in the Room with our dog, and we truly appreciated it. We sincerely hope Wakura Onsen will recover soon and regain its vibrant Onsen town atmosphere. Thank you very much for taking such good care of us.

I have stayed at many Ryokans and Hotels, but this was such a wonderful Ryokan that I wanted to write a Review for the first time. The Shuttle Service staff, front desk staff, dining service staff, and kitchen staff were all courteous, kind, and attentive. The property was also impeccably clean, so I felt comfortable and at ease throughout my stay. I would love to stay here again.

This was my first time staying here. The Room was spacious—there was plenty of space even for four people to sleep comfortably. The staff at reception were very kind and even told us where we could see the fireworks. The bath area was not crowded, so it felt like we had it all to ourselves. I could relax, and the open-air bath was excellent. However, the baths are in a separate building, and there is no roof over the walkway, so when it drizzled lightly the path became slippery and felt dangerous. Aside from that, everything was clean and well maintained—nothing to complain about. You can buy draft beer at the front desk, and both the glass and beer were ice-cold—it tasted better than any other beer! I would like to stay here again.

We stayed this time as a family of four. We first discovered this Accommodation when we stayed here on a tour more than 10 years ago. Since then, we have returned many times for motorcycle touring and family trips. It is also in a great location for visiting the nearby Ainu Kotan and local handicraft shops. The delicious meals—and above all, the Onsen—everything deserves top marks. We will definitely be back again.

The Onsen area was very spacious, and I was able to relax comfortably. The Room was also large, clean, and comfortable. The buffet selection was plentiful and excellent. I would love to stay again!

I made a Reservation in a hurry due to unforeseen circumstances and ended up making several mistakes, but the front desk staff were very kind and helpful. Although the building and Facility feel a bit dated, the room was more spacious than expected, I was able to fully relax and enjoy the Onsen, and breakfast was properly prepared and delicious. Overall, I was more satisfied than I had imagined. I would definitely like to stay here again. Thank you very much.

This was my first time using the weekday Plan. Given the price, I honestly wasn’t expecting much (sorry), but I was amazed— the food was delicious, the Room was clean, and I could really relax in the bath... I found myself thinking, “Is this price really okay?!” It’s definitely an Accommodation I highly recommend.

Thank you for taking care of us on our one-night, two-day family trip over the long weekend. It seems Reservations for karaoke, table tennis, billiards, and the private family bath are available on a first-come, first-served basis. With an 18:00 check-in, we could only make a Reservation for billiards. Even though the price is the same, it felt like we missed out a bit. Meal times also fill up starting with the most popular slots. I appreciated that both guests and staff were mostly Japanese. The buffet was great, and having all drinks included was excellent. However, many of the staff were older and seemed to have a hard time keeping up with refills... I would have liked to see younger staff working more efficiently there. That said, the senior staff worked hard and were very polite!! The Room was spacious and nice, but there were snack crumbs under the desk... It would be helpful to have a lint roller in the Room.

The building itself is old, and to be honest I felt a little uneasy when I arrived, but the service from the slim woman at the front desk was excellent. Both at check-in and during the free Shuttle Service, she was consistently courteous and attentive, and she spoke kindly to our 2-year-old child as well. The pool and the guest room were new and very clean. I would definitely like to stay again if I have the chance.