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Run by a warm and thoughtful couple. The entire property is spotless, and we were truly impressed by the carefully prepared breakfast and dinner. An outstanding Accommodation in every way.

I only met the staff at check-in; after that, I didn’t really see anyone, and check-out is simple—just drop the key in the box. The Room was clean, and the bed was very comfortable. However, be careful with the bath water—it’s extremely hot (maybe around 50°C). It takes time to cool it down with the shower, so it’s not ideal if multiple people need to use the bath one after another.

I am a senior resident of Osaka, and this was my first visit to Tenkawa Village. Thank you for taking such good care of us. From my 30s onward I was constantly away on long business trips, then worked overseas from my late 40s through late 50s. After retiring at 60, I was assigned alone to a domestic affiliate company—15 years living apart from my family in total. During that time, I left all childcare and household responsibilities to my wife. Now that I have reached my second retirement at 65, I wanted—at the very least—to make it up to her. Because she loves nature (gorges, limestone caves, views from high elevations, and more), and because seeing fireflies was her top wish, we chose Nishisei as a Ryokan with delicious cuisine in an area where we could enjoy firefly viewing as well as an Onsen. We stayed one night from July 10 to 11. We arrived a little early for check-in, but you kindly welcomed us right away. While sightseeing, my wife lightly twisted her ankle. When I mentioned it to the female staff member in charge, she immediately brought us a cold compress patch. After dinner, you also drove us to a spot where we could see fireflies. Just as we had heard beforehand, everyone in this area is truly kind—I felt genuine hospitality throughout our stay. The manager told us that it might be hard to know whether we would be able to see any fireflies due to the timing of the season; however, at the riverside spot he guided us to, there were what seemed like well over one hundred flying about—a sight that even surprised him! We were deeply moved by the incredible swarm of fireflies unlike anything we had ever seen before. My wife said that every part of this trip matched her tastes perfectly and that she enjoyed it immensely. Personally as well—the Onsen (a bit hot but wonderfully refreshing afterward), the delicious meals served in our spacious private dining room-style setting, and the dancing fireflies—everything impressed me greatly. Thank you very much for your wonderful care and hospitality.

The meals were excellent. The hot water was even better. Your hospitality was outstanding. Thank you very much.

I was worried about getting there, but the Onsen with the open-air bath was excellent. Both dinner and breakfast were wonderful and impressive. I would love to visit again if I have the chance.

The Room was clean and spacious, and the Facility was great. The open-air bath was wonderful! It looks like you could have a barbecue on the terrace. There’s a rice cooker, plates, and more, so you can cook for yourself. I’d love to stay again.

Stayed in a detached accommodation with an open-air bath. Enjoyed multiple baths, the room was clean, and I could relax! The meals were delicious, plentiful, and very satisfying. However, the attendant was a bit unfriendly and mumbled while speaking, which was intimidating. Also, there were stairs; although they provided sandals, it felt safer to wear shoes. Overall, I was very satisfied. The food was truly delicious!

I stayed here to watch the Hashi Festival fireworks. The building is old, but everything is clean; the Room is spacious, with well-stocked amenities and Facility, and the Onsen is at a perfect temperature—an Accommodation with nothing to fault. All staff were naturally friendly and kind, and I was especially impressed by the approachable, warm driver of the Shuttle Service. I also stayed in July at a certain Ryokan in Ito that is said to be very popular among Onsen enthusiasts and hard to get a Reservation for, but I definitely preferred this one.

Just steps away from Yunotsubo Kaido, yet offering a serene view of rice fields and Mount Yufu in the back, this accommodation provides a truly relaxing experience. The private onsen in the room is accessible anytime, ensuring a quiet and uninterrupted stay. Equipped with essentials like a microwave, plates, bottle opener, and chopsticks, everything you need is readily available. Considering the location and having an onsen in the room at Yufuin, this accommodation offers exceptional value.

From the moment I stepped inside, I loved the refined space at first sight. The interior and lighting were wonderful, and it felt like a special escape from everyday life. The Room was also functional and comfortable, and I was impressed by how thoroughly the spacious Room was cleaned down to every detail. It’s very convenient—just a 1-minute walk from the station. The staff were all lovely and kind, making this a highly satisfying stay. Next time, sightseeing in Yufuin will be just a bonus—I’d love to return with my stay at GEMS YUFUIN as the main purpose!

An Accommodation in Yunohira Onsen, a quiet retreat in the Yufuin area. Run by a husband and wife, it has a calm atmosphere that feels like coming back to your family home in the countryside. Dinner was outstanding—especially the Bungo beef grilled on a ceramic plate. We also enjoyed the seasonal dessert. The miso soup at breakfast was hearty with plenty of ingredients—one of our favorites. The Onsen baths can be reserved for private use: an indoor hinoki bath and an open-air rock bath. We’ll be back!

This trip was with my parents and my son. Since one of my parents has difficulty walking, I chose this Accommodation hoping they could watch the Kamiyamada Fireworks Festival from the Room. We reserved the top-floor Room (5F Executive Floor Suite), convinced we would be able to see the fireworks. When we arrived, the front desk staff guided our car and prepared a wheelchair for my mother. Dinner was included; there was so much that we couldn’t finish it all, but everything was excellent and delicious. The baths were also wonderful, with great-quality water that everyone enjoyed—my son went in four times. As for the fireworks, they were absolutely perfect. We could see the launch site clearly, and it was truly beautiful. The only disappointment was that there were several steps inside the Room. I also thought handrails would have been helpful. Still, with such great food and a perfect fireworks view, I’m glad we stayed in this Room. Thank you to all the staff as well. I’d love to stay again.

It was a bit hard to find when driving to the Hotel, but it was reasonably priced, and Gin-no-Yu Onsen was right in front. It was perfect for a girls’ trip—four of us could stay together, and the Room was spacious. The air conditioning was already on when we entered the Room, which was amazing! We also enjoyed exploring the Onsen town and visiting Kin-no-Yu Onsen. The shops closed early so we had to hurry, but overall we were very satisfied. Thank you!

The hot spring water is sourced directly from the spring, with both lukewarm and hot baths available, as well as an open-air bath. Visiting during a less crowded period allows for a relaxing soak to relieve fatigue. I look forward to visiting again.

I stayed for one night on my trip to Hakodate! It was convenient with a streetcar stop nearby. The bath was a bit hot, but it was great. All the staff were kind, which made the trip even more enjoyable. Thank you very much. I’d love to stay again.

We stayed for one night with the No Meals Included plan. My daughter wore a cute yukata that was available to borrow for free, and she was thrilled as we strolled around the Kinosaki Onsen town. After check-in, it’s best to choose your yukata right away! Quantities are limited, so the cute obi and cords may run out. The bath was spacious and relaxing, so we were very satisfied. If we have a chance to visit the area again, we would love to stay here once more.

This Accommodation is well known for its excellent cuisine. The dishes were beautifully presented and tasted outstanding. While primarily Japanese, they also incorporated Western elements, offering new flavors and textures that made every course memorable. The Onsen was neither too hot nor too cold—just the right temperature—and the water quality also felt very good. I was extremely satisfied with both the meals and the Onsen. The staff were polite and kind. If I had to mention areas for improvement, although it can’t be helped that the Facility is old overall, there was no air conditioning in the corridors, so I started sweating on the way back to my Room after bathing. Also, there was only one face towel in the Room, so I ended up drying and reusing the towel I took to the bath. I was also concerned that an emergency light in a corridor seemed close to burning out. Despite many wonderful points, a few things were disappointing.

We chose this Accommodation for our first stay after our baby was born. Since our baby is not yet three months old, we were concerned about crying, so we stayed in a private rental-style Accommodation. It was almost too spacious for just the two of us. We were able to relax without worrying about those around us. We also enjoyed playing table tennis for the first time in a while, and the meal portions were so generous we couldn’t finish everything. Everything was very delicious. Dinner required some cooking, which felt a bit challenging with a small child, but it was great that there were no time restrictions and we could eat whenever we wanted. There was also a sauna. The staff kindly brought welcome drinks and breakfast to our Room out of consideration for us. You can tell they are very particular about their food—it was excellent. Above all, the staff were wonderful, showing great care throughout our stay and even seeing us off until our car disappeared from view when we left. It was a lovely stay experience, and next time we’d like to come back with a larger group.

Thank you very much for your truly attentive support from the time of our Reservation. I had wanted to stay here ever since the Hotel opened at the Toy Museum, and not only could we enjoy playing a lot at the Toy Museum, but the Room was also excellent (spacious, with a tatami area, and separate bath and toilet). We also received complimentary tickets for Kin-sen and Gin-sen, and in the Arima Onsen area, it felt like an unbelievable value for this price. I would definitely like to stay again.

The building exudes a sense of history, though the stairs may not be ideal for those with mobility concerns, the atmosphere is exceptional. Located next to the public bath "Oyu," it is perfect for visiting all 13 public baths in the area. The meals were excellent, and the hospitality from the hostess and accommodation staff was kind and appreciated. This is an accommodation I would love to visit again during a different season.