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We stayed here with a total of 12 people, including my parents and my sister’s family. The Onsen and the Room were both clean and very comfortable. The meals were also delicious, and I was especially happy to see my mother enjoy them. Yamagata Prefecture is where my mother’s family is from, and I have visited many times since childhood. Wherever you go, you can enjoy Onsen, great food, skiing in winter, and warm hospitality—it’s one of my favorite places. Next time, I’d love to come again with the family members who couldn’t join us this time. Thank you very much.

I stayed here at the end of my trip to Hokkaido. The places I stayed before were wonderful as well, but this Tokachigawa Onsen Daiichi Hotel was outstanding. Every dish at the buffet was delicious. I wanted to try more, but I got full and couldn’t eat everything, which I still regret a little. The kamameshi rice was especially good, and the meat was excellent too—in fact, everything I tried tasted great. When I went to the Onsen early in the morning (just after 5 a.m.), I saw staff baking bread. I had some at breakfast, and it was also very tasty. The moor Onsen had a gentle natural scent and a wonderfully silky feel on the skin; one night wasn’t enough. This time I couldn’t take my time sightseeing around Tokachi, so I would love to come back again next year. More than anything, what left me with such a great impression of the Hotel was an employee at the souvenir shop “Tamatebako.” The trainee wearing a training name badge had an amazing smile and provided excellent service. When I told them how pleasant they were, they responded with another lovely smile. Of course it comes down to personal qualities as well, but it also made me feel that the Hotel’s management philosophy must be excellent for staff like this to grow here. All of the other staff were wonderful too, and it reminded me that not only the Onsen and food but also people’s hospitality is what truly shapes a trip. Thank you for helping me make such great memories—I would like to stay again next year as well.

It was a truly wonderful Accommodation. Fresh flowers were beautifully arranged throughout the building, everything was spotless, and the lounge offerings—drinks and sweets—were excellent. The breakfast mochi was also outstanding! It was a lovely Accommodation that left our whole family very satisfied. Thank you for the wonderful memories.

We stayed as a family. We were very satisfied with the Accommodation, the Onsen, and the meals. The building had a charming atmosphere (the stairs were a bit challenging), and we enjoyed a clean Onsen of excellent quality and delicious, high-quality cuisine. We were especially surprised by how good the meat, tofu, and rice were. Above all, we truly appreciated the heartfelt hospitality from all the staff. We were happy to receive so much helpful advice about getting around inside the property. We are also very grateful for your thoughtful consideration in providing an irregular Shuttle Service to the station. Although it is far away, this is a wonderful Accommodation we would love to visit again. Thank you for such a lovely time!

We were welcomed at the entrance, completed a seated check-in, and when we arrived on our Room floor, the lovely aroma (bergamot) made us feel wonderful. Our Room was upgraded for us. The open-air bath in the Room was spacious and very relaxing. The large public bath was also excellent. Dinner was delicious from start to finish. The Shimane wine as an aperitif was so good that we also had a glass of white wine—and the tasting of three local sakes was outstanding. The meal included wagyu simmered in wine, simmered nodoguro (blackthroat seaperch), Shimane wagyu shabu-shabu, and unameshi—all incredibly tasty. I was completely full and thought I could only manage dessert, but I ended up finishing everything. So full! Breakfast was also wonderful—the freshly grilled overnight-dried conger eel was amazing. And my favorite treat, the shijimi clam miso soup, had large clams and a light flavor; it naturally made me let out an “ah,” like something out of Bakébaké-style folklore. All of the staff were polite and kind, and we felt very comfortable throughout our stay. It turned into a great trip, and we would love to visit again. Thank you very much.

Everything—from the meals and the Room to the amenities and hospitality—was outstanding, and we were completely satisfied with our stay! The open-air Onsen bath in the Room was incredibly convenient, as we could soak anytime we liked, and it felt wonderfully luxurious. Also, because this Accommodation has only 10 Rooms, we rarely crossed paths with other guests at “Owl no Yu,” so we could relax and enjoy the Onsen as if it were private. The kaiseki dinner was exquisite across the board. In particular, the miso-glazed eggplant (dengaku) and steamed eel rice left a lasting impression—they were truly delicious. You could really tell each dish was prepared with great care, and we enjoyed every bite to the very end. Breakfast was also excellent. It was my first time trying Nanban natto, and I liked it so much I wished I could take some home. The rolled omelet was fluffy and delicious as well. From the cuisine and Onsen to the Room—and above all, the heartfelt service from all of the staff—this was a wonderful Accommodation that satisfied us in every way. If you’d like to unwind in an Onsen while enjoying a drink and spend a relaxing holiday forgetting everyday fatigue, this is exactly the right place. We would love to visit again!

The breakfast and dinner were both very delicious. Everything from the live kitchen was truly excellent, no matter what I chose. The Onsen was also wonderful, and the rotating Onsen baths were especially great.

I have been staying here for some time, and recently I always stay for three nights. Each time, the property is quiet and thoroughly cleaned throughout. The wonderful, delicious meals were excellent, and both the open-air bath and the large public bath were spotless. The background music was also pleasant. The Room has two rooms with a veranda, and it was the perfect size for just my spouse and me. The staff’s service was also good.

I have been living overseas for 18 years and return to Japan temporarily about twice a year. Whenever I come back, I always visit an Onsen with my wife... We’ve been to many different Onsens, but... we eventually found Oyado Tamaki, and this is about our sixth stay... Now we choose Oyado Tamaki every time. We are extremely satisfied with the Onsen, the Facility, the meals, and the hospitality of the staff.

We stayed for one night and two days. After passing Kurokawa Onsen, the Accommodation appeared quietly tucked away. Inside was very clean with an elegant atmosphere. The Room had tatami flooring and a bright, stylish design. It seemed everyone was spending a relaxing time in their Rooms. The open-air bath was spacious, and no matter when we went in, we had it all to ourselves—such a luxurious time. The water quality was excellent, and we were very satisfied. The meals were well balanced and truly delicious. Since it is not in an Onsen town, this Accommodation is recommended for those who want to rest and relax at the Accommodation.

I visited Shibu Onsen during the quieter period just after the Obon holidays. It was a very clean Onsen Ryokan, with the Room, amenities, and baths all well maintained. The level of service was just right, and I had a comfortable stay. As for the meals, I thought the adult dishes were good, but I wish there had been more creativity in the children’s meals. They consisted of fried foods such as sausages, frozen chicken, and French fries, and my child hardly ate any of it.

It was a wonderful stay. The serene atmosphere and the warm welcome from the staff were truly soothing, and soaking in the hot natural spring left me feeling refreshed from the inside out. The meals served in our Room were exceptional, and I was completely captivated by the delicious, beautifully presented dishes. I’ve already promised my mother and sister that we will definitely come again! I’m so glad we found such a lovely Accommodation.

This was my first stay. The atmosphere was warm and homey, and all the staff welcomed us with bright smiles. The Facility is a bit old, but it is well maintained and spotlessly clean. The meals featured locally sourced ingredients, were beautifully presented, and absolutely delicious. The Onsen warmed me through to the core and left my skin glowing. I soaked in it many times. I felt refreshed for the first time in a while. I’m happy to have found an Accommodation I’d love to stay at again. Thank you very much.

We stayed in a two-room suite with a view of the townscape roofed with Sekishu tiles. The view itself wasn’t great—more like looking at the neighboring house—but it was more than made up for by the hospitality and the food. This wasn’t typical Ryokan cuisine; the dishes were thoughtfully prepared using local ingredients. Hot items were served hot and freshly made. We stayed on the day of the fireworks festival before Obon. After taking a bath, we lay down until dinner, watching the sunset and listening to insects—it felt wonderful. We went to Yakushiyu before dinner, but it was hot while waiting there, and since the Accommodation’s bath was so good, we wished we had used the Accommodation’s bath in the evening and gone to Yakushiyu early in the morning instead. In the hallway, as part of their hospitality, there was a refrigerated case where each guest could choose one drink—beer, juice, or water. That made us happy. And about the fireworks: we expected a small rural display, but it kept going for nearly 30 minutes without getting boring—it was very well planned. We’d like to stay again around this time next year before Obon.

We stayed with our dog, along with my parents—six of us and three dogs. From the warm welcome upon arrival, the staff’s service was outstanding, and we were overwhelmed by the magnificent exterior and luxurious lobby. We travel every year, and this is the first time I’ve written a Review for a Hotel. It was truly a 100% satisfying Hotel, and our whole family was able to spend a fun time together with smiles. It’s such a wonderful place that one night isn’t enough—we’re already planning to celebrate my parents’ 80th birthday here next year at Hotel Kawakyu. All of the staff were incredibly kind and helpful.

Choosing Naraya for our stay in Kusatsu Onsen was truly the best decision. The Onsen, so carefully maintained by the bath masters, was exceptional, and the atmosphere of the traditional baths was wonderful. It was so relaxing that I soaked in the Onsen five times during my stay and enjoyed a slow, luxurious time. Each dish was delicious, and thanks to the thoughtful explanations about the cuisine, I enjoyed the meal even more. The sushi prepared right in front of us was also excellent and left a lasting impression. Above all, the hospitality from all staff members was outstanding. Everyone was courteous and kind, and it was clear they paid close attention to every detail to ensure we were comfortable. In every situation throughout our stay, we were warmly cared for and felt completely at ease. From the ambiance of the Accommodation to the Onsen, dining, and service—everything was superb. It is an Accommodation that made me sincerely feel glad I stayed at Naraya. Thank you very much for such a wonderful time. When I visit Kusatsu Onsen again, I would love to stay at Naraya again.

This Accommodation let us fully enjoy both the sea and the Onsen. The sound of the waves heard from the tatami Room was truly, truly soothing—it was a Room that made us want to keep watching and listening forever, and to stay longer. From arrival to departure, every staff member was kind and attentive. We were able to enjoy the meals, drinks, and even late-night ramen. There wasn’t a single thing to complain about—this is a place we absolutely want to visit again. Thank you for such a wonderful time.

Both the Room and the large public bath were very clean, and we had a comfortable stay. The food was also well seasoned. The 10-minute fireworks at Lake Suwa exceeded our expectations and became a wonderful memory. It was such a great Accommodation that we could hardly find anything to complain about. When we visit Lake Suwa again, we will definitely stay here again!

Thank you for taking care of our family of four for one night and two days. One of us was delayed due to work and might not have made it in time for dinner. When we informed the staff, they kindly changed our dining Room and made various thoughtful arrangements so that even if we arrived late, we could relax without rushing. We were in a difficult situation, and I was truly moved by your deep hospitality. I asked for their name, but they said, “We all do this together...” To Mr./Ms. K-sawa and all the staff members at the dinner venue, thank you very much for everything. I was deeply impressed. We will come again. Thank you so much!!

We stayed here for the first time with our dog to celebrate our daughter’s birthday. The welcome drink and dessert were very delicious! The welcome treat for dogs also seemed tasty—our pup finished it in no time! There’s also a drink bar available at certain times, which was great. They even have alcohol, which was the best!! The dog run was air-conditioned, so it was comfortable even in midsummer. Our dog ran around until completely tired out. Dinner is buffet-style, so it’s hard to decide what to eat (lol). The roast beef and sashimi served as a one-plate set at the table were amazing! Alcohol is available for an additional fee, but the food is so good you can’t help wanting a drink (lol). You can dine together with your dog, and there’s also a buffet just for dogs, so we really enjoyed the meal. Since it was our daughter’s birthday, we ordered a cake for an additional fee, and it was delicious as well! The staff celebrated with us too, and our daughter was thrilled! You can also use a private bath. We used it this time; we had 90 minutes, so we could relax without rushing. Dogs are allowed in the private bath too, which is wonderful! There were post-bath drinks and ice cream in the fridge—also fantastic! It’s well worth paying the extra fee! By the way, I also used the large public bath in the morning. The view was great, and it felt wonderful bathing while looking out over Lake Hamana! The breakfast sandwiches were filling and very tasty! They come with pudding too—again, amazing! One of the reasons this Hotel felt so good is definitely how pleasant all of the staff are!! Everyone we met was smiling; they talked to our dog and played with him too. Our pup got lots of love! If I had to mention something negative: although parts have been renovated, there were some areas where you could feel that the building itself is old and showing its age. But personally, there were far more positives than anything else. How easy it is to stay with your dog here, how great the staff service is, how delicious the food is, how relaxing the baths are—we went home satisfied as a whole family! I’m glad we chose this Hotel for our first overnight trip with our dog. We’d love to stay again!!