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I stayed here again for the first time in about 25 years. The Hotel still has the same wonderful atmosphere, and I was once again able to fully enjoy the vivid view from my Room. And the breakfast was absolutely satisfying! Not only is there a great variety of dishes, but the made-to-order burgers are prepared after you order. There are plenty of toppings, and the size was just right. Also, it’s rare to find a Hotel that serves breakfast until 11:00. This is a fantastic Hotel that I can confidently recommend to friends!

Conveniently located next to Hakata Station, making it very easy to get around, and the large public bath (Onsen) was better than expected, so I had a very comfortable stay. It was disappointing and confusing that there was a small issue at check-in (I couldn’t Check Reservation on the self check-in machine). The staff handled it well, and I had a great trip.

It was an absolutely wonderful stay. When I asked to leave my luggage before check-in, you kindly accommodated my request, which allowed me to go about my plans with peace of mind. The moment I stepped into the Hotel, I was enveloped in a refined yet glamorous fragrance that instantly made the experience feel special. All of the staff were impeccably presented, with polished manners and elegant language. Every interaction felt delightful and memorable. The Club Lounge presentations were all excellent. In particular, the Pasha coffee served at afternoon tea and the specially paired sweets were exceptional—I truly enjoyed a luxurious and uplifting time. I also stopped by the bar before bed, where the bartender created one original cocktail after another tailored to my preferences. It felt like being in a dream. In my room, I initially found the shower controls a bit difficult to use, but when I contacted you, a staff member came right away and explained everything clearly, which was very helpful. Above all, the bed was more comfortable than anything I have ever experienced, and I slept wonderfully. Thanks to you, it became an unforgettable trip. I would love to stay again. Thank you very much.

This is the best Hotel our family has been using for three generations! We live nearby, but we still choose to stay here. Even though it was a busy season, I was truly impressed that you kindly accommodated our same-day requests to set up a baby guard and arrange a birthday surprise. Every time, the meals are delicious, the Facility and Onsen are spotless and well maintained, and the cleaning is thorough. The staff are always wonderful as well—everything is perfect every visit! It’s a Hotel that makes me want to work hard so we can come back again. We’ll be back!

I chose this Hotel because Reviews said the breakfast was delicious. The Hotel had a wonderful atmosphere, and the Room was clean. They also provided cleansing oil and toner, and the shower had a Mirable, which left my hair and skin feeling great—I was very happy. There was a wide variety of breakfast options, and everything was delicious. I would love to stay again. Thank you very much.

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

When I arrived tired, a male staff member kindly spoke to me, and I truly felt his thoughtfulness. After a long journey, those few words were very comforting. Check-in is usually at 2:00 PM, but since the Room was ready, I was shown to it earlier. Thanks to that, I could rest right away, which I really appreciated. The Room was clean and very comfortable. I was able to relax and had a very satisfying stay. The location was also great—easy to find by going almost straight from Sendai Station East Exit—so I arrived without getting lost. I would definitely like to stay here again when visiting Sendai. Thank you very much.

I was also working remotely during my stay, and I truly appreciate your consideration regarding the cleaning schedule. The Room layout was ideal for remote work as well. Also, some Business Hotels recently have very small closets, but yours had ample space and was perfect for a Multiple Night Stay. Thank you very much.

I stayed in the Women-Only Ladies’ Room (No Meals Included). I visit Sendai a few times a year with an overnight stay, but this was my first time using this Hotel. What made me choose it among many Hotels was the women-only floor with security access and the separate bathroom. The Room had been renovated and was very clean. The loungewear was a two-piece set, and the amenities were high-quality—something you’d expect from a ladies’ room—which really lifted my mood. There is also a water dispenser on each floor, so it’s helpful that there’s no need to buy bottled water. The front desk staff were also very pleasant. I initially thought it might be a bit far from the station, but it turned out to be no problem at all. Next time, I’d like to try the breakfast.

I have stayed here several times, and the location is convenient and easy to access. This time, I was upgraded from a standard single room to a ladies’ double room, which made my stay even more comfortable. I recommend this Hotel in Sendai to anyone.

This was my second stay. The property was thoroughly cleaned, and the building was new and spotless. In particular, the front desk service was excellent, and the staff were well trained. It is a Hotel I am glad I stayed at. I plan to Reserve again for a third stay.

This was my first time staying here! I stayed after a live concert. I was happy with the wide variety of amenities and coffee options. The Room was very clean and spacious, and I was excited that the TV had dedicated access to YouTube and more! The bathroom was also clean—this was truly a wonderful Hotel. It’s also close to Yokohama Station, which was great!

This was my second stay, following last year. I stayed in a twin room, which was spacious and comfortable. I also appreciated that the complimentary drinks service is available 24 hours a day. The staff were kind as well, and I would like to stay here again.

The breakfast offered a wide variety of dishes, and everything was delicious. I also appreciated the late-night soba and the complimentary ice cream after the bath, and it was great to have an Onsen as well. It made me want to stay at other Dormy Inn locations too.

It was a calm Hotel, and all the staff were very friendly. Breakfast had a good selection and was delicious. The bathroom took some time to drain, perhaps because we were on the 9th floor, but it was well cleaned and comfortable to use.

Three of us stayed one night in a triple room to enjoy a live show with friends. In addition to the three beds, there was a sofa where all three of us could sit and relax. The room was very well equipped, with a refrigerator, microwave, cutlery, and other tableware—everything we needed. We also enjoyed watching on the large projector screen and had a great time together. The location was convenient too, so we were able to take a morning walk and comfortably enjoy sightseeing, shopping in town, and lunch in Nankinmachi (Chinatown). Thank you very much.

There is a supermarket and other shops within the Facility, which is very convenient. We stayed here because it was easy to access for sightseeing in Yokohama. If you enjoy walking around, Chinatown and Yamashita Park are within walking distance, and Noge is also close by. The night view was even better than in the photos and never got old. The soundproofing was excellent, and we could hardly hear any noise from outside.

Although it’s a small property, the service was excellent, and breakfast was great with plenty of variety and local specialties. The housekeeping staff always greeted me when we passed in the hallway, and when I left my Room with my suitcase, they noticed I was heading downstairs and pressed the elevator button for me. I really appreciated those thoughtful little gestures. I’d love to stay here again the next time I visit Hiroshima. Thank you very much.

Just one stop from Hakata, about a 4–5 minute walk from Gion Station Exit 2. Carrying a heavy suitcase up the stairs was tough, but once I entered the Hotel it was cool and comfortable, and it was great to be able to relax with the free drinks on the first floor. Nakasu’s yatai food stalls are also within walking distance, and there are Kushida Shrine and some delicious ramen shops nearby. The Room was clean, and there is a large public bath where I could soak and unwind. However, when I went after midnight it was crowded; since going to the yatai can make you late, I would appreciate it if bathing hours were extended until 2:00 a.m. on weekends. Breakfast had a wide variety of dishes, including Kyushu-style options, and everything was very tasty! I’d love to stay here again when I visit Hakata.

I’ve visited Uwajima about ten times, and I’ve stayed here almost every time. Thank you again for always providing such a comfortable stay. This time I used the happy hour service. I really appreciated the wide selection of drinks, and even having sparkling water available. One thing I thought would be nice to have was snacks. Individually wrapped items like chocolate or cheese would make it even more convenient. Of course, I understand there may be cost considerations, but I would be grateful if you could consider it. I look forward to staying with you again soon.