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I stayed here for a live concert in Yokohama. This was the best Accommodation I stayed at this year. Everything was comfortable, and I had a wonderful stay. Thank you to the staff for your kind and helpful service. I would love to stay here again.

It was my first stay in a while, and this time I booked a Multiple Night Stay. The Grace Suite Room was wonderful—spacious and comfortable. There were some issues at check-in with how our luggage was handled, but overall we were very satisfied. We also enjoyed dinner again at the teppanyaki restaurant “Shin,” where the chef who has been taking care of us for nearly 10 years made it a truly enjoyable evening. When we come to Kobe, we will stay with you again. Thank you to all the staff.

About an 8-minute walk along the main street from Sendai Station, the moment you step through the front entrance you’re greeted by a refreshing fragrance—pleasantly stimulating to the senses. In the lobby, depending on the time of day, there are live piano or pipe organ performances, with plenty of Bach filling the space—another delight for the ears. Even in the large public bath, you can stretch out while listening to Bach—a soothing treat for a body tired from walking. At breakfast, small dishes made with carefully selected Tohoku ingredients are packed tightly across the spread—pleasing to both eyes and palate. With a typhoon approaching and heavy wind and rain outside, we still went to watch the Eagles! This was a wonderful Hotel that became an unforgettable memory alongside Maeken’s milestone 100th NPB win.

Although we arrived in heavy rain, everything was perfect—the Hotel Facility, the staff’s service, and the meals—so we were able to relax and enjoy our stay. The food was beautifully presented and delicious, making the most of carefully selected ingredients. Since we had a private dining room, we could take our time and enjoy it at a leisurely pace. The Room was very clean and spacious, and there were Hotel macadamia chocolates waiting for us, which we enjoyed right away. Above all, the staff were truly wonderful. The restaurant staff kindly explained even the origins of the ingredients in detail, and I was surprised when they made rice balls from the leftover seasonal mixed rice. We enjoyed them as a tasty late-night snack. Even while walking down the hallway, they spoke to us in a friendly way—chatting about The Kahala Hotel in Hawaii—and they took photos of us in front of large beautiful flowers, bringing back memories of Hawaii. The younger staff members were also very kind; when I didn’t know how to use the coffee maker, they came to our Room and patiently showed me how. The front desk team and even the person who came for bed-making also chatted with us pleasantly. Everyone had such lovely smiles. The only disappointing point was that although the bathtub was spacious with impressive marble, it was slippery at the bottom and I slipped. It may not be an issue for younger guests, but it would be helpful if you could provide non-slip rubber mats for elderly guests. It was a wonderful Hotel in every way. I want to visit again soon.

Breakfast was excellent. There were also Miyagi specialties, which we enjoyed. The Room was easy to use, and we would like to make this our regular Accommodation.

As it’s a new Hotel, it was very clean, the Facility was well equipped, and it was comfortable to stay there! I was also very satisfied with the separate roomwear. However, the convenience store is a bit far, and depending on which ticket gate you exit at Yokohama Station, the route can be hard to find.

I attended a concert at K-Arena and stayed at Hilton Yokohama. Since it’s right next door, it was incredibly convenient, and I was glad I could quickly get in line for the merchandise sales starting at 10:00 the next day. I also had dinner at Ocean Milano in the Hotel. The food was excellent, and all of the staff were wonderful.

This time, three generations of our family stayed for one night as a break for our grandchild who is studying. It was close to Cosmo World and Sky Duck, and it also had a pool. The Room was wonderful, the meals were very satisfying, and everyone was delighted. The view from the Room was also amazing. We would definitely like to visit again together.

With a typhoon forecast to hit directly, we decided on the Sheraton right away. Thanks to that, we stayed dry and could respond based on the latest information, which gave us peace of mind. We were upgraded to a Room and had a very relaxing stay. Breakfast was all delicious with locally sourced ingredients—especially the freshly made rice balls, which were outstanding.

Being right in the heart of Nakasu made me a bit nervous at first, but it wasn’t that noisy at night. There’s a convenience store downstairs, and the station is close by, so it was very convenient. They kindly changed my booking to the ladies’ floor, and the Room layout was functional and stress-free. I could stretch out comfortably in the large public bath and relax well. I’d like to stay again.

It was my daughter’s first overnight stay, and seeing her eyes sparkle with excitement made it a wonderful memory for me as well. The amenities were well stocked, and the Room was clean and comfortable. The staff were also very pleasant and welcoming, so we had a relaxing stay. We stayed with No Meals Included this time, but it was still more than satisfying. My daughter had a great time too, so I’m glad we chose this place for her first overnight stay. We’re considering staying again—she’d like to use the Onsen, and we’d love to stay in the princess-themed Room she mentioned.

This was my first stay for a live concert at Pia Arena. Since it’s right across the street, I could return immediately after the show, which was great. The bathroom had a separate washing area, breakfast was delicious, and even though it was raining I could still enjoy the view (it would have been perfect on a clear day). The staff were also excellent, so this has become a Hotel I’d like to stay at again. I’ll definitely come back even when there isn’t a concert. Thank you for your hospitality.

We stayed as a family of four. Breakfast was very delicious, and the beef tongue in particular was excellent. The staff at the breakfast venue were also very friendly.

This was my first stay, and the location near the station was great. The Facility was new, and the Room was more spacious than expected, so I had a comfortable stay. Although it faces the tracks, it was quiet and relaxing. If possible, I wish the curtains were longer because morning sunlight comes in. I would like to stay again.

I don’t travel very often, so this may not be the best reference, but among the Hotels I’ve stayed at in various prefectures, this was the best. I was surprised that welcome drinks and alcohol were available to enjoy freely! If I had to mention one downside, it would be that the sink was small, and sometimes water splashed onto the floor when washing my face. All of the front desk staff were polite and kind, and my whole family praised them highly. I’d love to stay here again if I have the chance.

I stayed here with my elderly mother. We used a universal Room, and it was very easy for her to use, so she seemed to enjoy staying overnight for the first time in a while. It was our first time using a universal Room, but we would be happy to stay again if we can book this Room. Thank you very much for your thoughtful support.

I stayed for one night starting August 14. Every year around this time, I return from Saitama Prefecture to visit family graves, but since my family home was lost in the earthquake, I stay at a Hotel instead. In previous years, I stayed at Daiwa Roynet Hotel Ichibancho every year, but because the parking lot was always off-site, I learned about Sendai West Exit Premier near the station and stayed here for the first time. Since it’s close to the station, I was worried about parking availability, but I was glad I could park even before check-in time. I’ve stayed at several Daiwa Roynet Hotels, and their bathrooms are my favorite. If I had made my Reservation earlier, a slightly larger Room might have been available, but it was quieter than expected despite being near the station. The location is very convenient, so I would definitely like to stay again next time. Thank you very much.

I’m visiting again because when I stayed here last year on a scorching 36°C day in Sendai, I was truly moved by this oasis-like space I finally arrived at. This time, Sendai—the City of Trees—was a cool 26°C. The Hotel still had that wonderful fragrance that made me want to take a deep breath, and I was so happy to be able to return. The Room was clean, and the bath area—with a shampoo bar and an open-air bath—was incredibly soothing after work. Breakfast also offered a wide variety of options; the pleasantly chewy wakame seaweed in the miso soup, sasa-kamaboko fish cake, Sendai-fu wheat gluten, and zunda tiramisu were all delicious—I felt so happy. Thank you for the staff’s hard work and warm hospitality. If I have another chance to visit Sendai, I would love to stay here again.

One area for improvement: the 3:00 PM check-in needs better handling. There was a very long line, and it took about 30 minutes to check in. I understand that many guests were staying during the holiday period, but it would have been appropriate to offer those waiting at least a brief comment such as “Thank you for your patience.” That said, what’s impressive about this Hotel is how it turns that negative start into a positive experience by the end. The Room was clean, and the amenities were well stocked. The bed was made beautifully, and I slept very well. Above all, it was quiet, which I really appreciated. The Room was also spacious, and you can clearly see the effort to make effective use of the available space. The breakfast deserves special mention: there was a wide variety of options, and everything was truly delicious. With its excellent location just steps from the station, I’d be happy to stay again—even if it means lining up next time. It could easily become my go-to Accommodation when staying in Sendai.

There was a bathtub right in the middle of the Room—and it was see-through! It was so exciting!! When we actually got in, we could press a button to turn it into frosted glass, so no one could see inside from around us, which made us feel at ease. It had been a while since it was just the two of us, and we ended up reminiscing and excitedly talking about our younger days. It rained quite a lot, so we weren’t expecting much weather-wise, but by chance the rain stopped and when sunlight came through, the view from the window opened up to an expansive ocean—it felt wonderfully freeing. The stylish brown building looked amazing with globe amaranth flowers swaying in the wind, and we even talked about going for a morning walk. We had such a great time in this wonderful Room. Thank you very much.