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We stayed here as a couple to celebrate a birthday. From the meals and baths to the Room amenities and Shuttle Service, everything was filled with hospitality, and they were flexible in accommodating our requests, making our stay truly enjoyable and happy. Some Accommodations offer inclusive bar drinks or well-equipped Rooms, but this place is on another level—we were able to enjoy an extraordinary sense of luxury. We would definitely love to visit again. Thank you very much!

Last time, the chef’s heartfelt cuisine was wonderful, so this time I booked a Multiple Night Stay. The food exceeded my expectations and truly moved me.\nThe hospitality of all the staff was also top-notch.\nThis is an Accommodation I would love to visit again. Thank you very much.

We planned a three-night trip to Nara. The first two nights were at a Hotel near Nara Station, so for the final night we chose this place a little farther out—especially because it offered the rare experience of staying in a soy sauce brewery. It far exceeded our expectations. Right after arriving, we joined the soy sauce pressing experience and were immediately captivated by the owner’s talk. I was truly impressed by the story of how he revived soy sauce making from scratch after his grandfather had been forced to stop after the war. Dinner dishes made with this deeply meaningful soy sauce highlighted mostly home-grown vegetables and let each ingredient shine—everything was exceptional. Even dessert (I think it was crème brûlée?) used soy sauce, and it was genuinely delicious. The Hatsuse Room was also a comfortable, calming space where we could rest well. Not having a TV was actually great. The wooden bath was wonderful too. Breakfast—rice with raw egg, an egg with a white yolk (?), and fresh fried tofu with soy sauce—was simple but the best kind of feast. The staff kindly answered even my husband’s rather unreasonable (laughing) questions, and I admired their sincere hospitality. Visiting in midsummer was lovely, but next time I’d like to return to this Accommodation in another season.

This Room is highly recommended for anyone who wants to enjoy a trip with a sense of history and charm. The entire Room was exceptionally clean—so much so that it made me wish I could live in a home like this. It was also a real highlight to see how everyone who assisted us carefully and lovingly conveyed the concept of this Accommodation. Breakfast was thoughtfully prepared, with dishes that reflected local and traditional flavors, leaving both my stomach and heart happy from the morning. Not only is the Accommodation itself wonderful, but I also hope you’ll take in the atmosphere around it as well. Every shop and street has its own charm, and you can truly feel the kindness of the people and the pleasant air. It became a place I genuinely want to visit again. Thank you for such a wonderful trip where we could stay at a great Accommodation and meet such lovely people. I won’t forget this connection.

This trip was mainly to visit Ise Grand Shrine, Toba, and Futamiura. I was especially looking forward to visiting Futami Okitama Shrine and seeing the Meoto Iwa (Wedded Rocks), so I searched for the Accommodation closest to the shrine and chose “Oishiya.” From the very beginning, I was impressed by the exceptionally courteous and pleasant service. From arriving by taxi through check-in, being shown to my Room, dining, and even the Shuttle Service to the station after check-out, everything was handled in such a welcoming way that it made for a truly wonderful trip. To the proprietress, manager, attendants, Shuttle Service driver, and everyone at Oishiya, thank you very much. Dinner was a charcoal-grilled seafood kaiseki course. Starting with appetizers and sashimi, the main dishes featured an abundant selection including abalone, squid, turban shell, other shellfish, and vegetables. Being able to enjoy abalone both grilled and as sashimi made it an especially luxurious meal. The meal was so plentiful that I’m sorry I ended up leaving one dish unfinished. I also appreciate the attendant’s thoughtful consideration regarding dessert. The view of Futami’s sea from the panoramic bath was exceptional—I enjoyed it many times: before dinner, after dinner, and early in the morning. The location of this Accommodation is also perfect for accessing Futami Okitama Shrine. After check-in, after dinner, at sunrise time, and after check-out, I was able to visit a total of four times—it meant so much to me. Every view was wonderful, but the scenery at sunrise was truly unforgettable. Staying at “Oishiya” made this an outstanding trip. If I have another opportunity, I would love to stay again. Thank you very much.

The floors throughout the Ryokan were comfortable to walk on barefoot, making it feel like home. I completely understood why rolling suitcases are not allowed. I could really appreciate the owner’s attention to detail, and I thought it was wonderful. The location was excellent, and the meals were delicious.

We were satisfied with everything—the guest room, the private open-air bath, and the restaurant. The retro furnishings in the room were truly comforting, and we were impressed by the thoughtful care in the meals. We enjoyed a level of luxury that exceeded the price. This is a Hotel we would love to visit again. The Hotel staff were also wonderful. As I get older, I find peace in an Accommodation like this. I hadn’t had many chances to visit Chichibu before, but this was an excellent Hotel as a base for visiting Mitsumine Shrine, Chichibu Shrine, and Hodosan Shrine (the Chichibu Three Shrines pilgrimage), as well as sightseeing in Nagatoro. Thank you very much.

I stayed here with my child. The building blends beautifully into a quiet, peaceful town, and its wonderful atmosphere instantly soothed both body and mind after a long day of walking. Both dinner and breakfast were cooked right in front of us, making for an enjoyable, delicious, and truly memorable time. I’m really glad we chose to stay here. Thank you very much.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

We truly felt your wonderful service and hospitality throughout our stay. The location, the meals, the baths, and all of the staff were genuinely excellent. You even prepared kaiseki cuisine for our 9-year-old son and accommodated a change to our breakfast time. Both the dinner kaiseki and breakfast were absolutely delicious, and it was clear how much care and effort went into them.

As many guests have said, this is an outstanding Hotel. From the moment you step inside, you immediately understand why it is the Imperial Hotel—thanks to the serene atmosphere and the refined hospitality of the staff. Our Room was a tatami-style Room in the North Wing, at eye level with Gion’s traditional Kyoto townhouses, and enjoying Kawakami’s breakfast there was such an elegant experience that we almost forgot we were in a Hotel. I have never written a Review before, but this Hotel was so wonderful that I simply had to.

I’ve stayed here many times. It’s clean, the staff are wonderful, and even a single Room is spacious enough with everything you need. Breakfast is delicious. I recently learned it’s part of the Royal Host group—no wonder the food is so good. You can also enjoy Osaka specialties, and there’s a wide variety of drinks such as tea. Thank you for the great meal. I’ll be back again.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

All the staff had wonderful smiles, the art-filled space was relaxing, and the food was excellent—our child was smiling the whole time. We thought it would be even better if children could stay together in a wider variety of Rooms. It became a great summer memory.

Everything was taken care of, and we truly appreciated your hospitality. Every dish was outstanding, and the timing of each course was perfect. In particular, after enjoying the Takachiho beef, the tempura that followed surprised me—I thought I was too full to eat it, but one bite changed my mind. It was wonderfully crisp, not greasy at all, and pleasantly light. It was the best tempura I’ve ever had. Our room attendant was from overseas, and there were moments when Japanese was a little hard to understand, but they did their very best to look after us. Thank you very much.

From the moment we stepped through the noren curtain, it felt special and exciting. The staff were cheerful and friendly, which was wonderful. The Room made me want to live there rather than just stay overnight. We enjoyed a delicious meal while watching the surroundings gradually grow darker. As an extra order, we had foie gras added on top of the meat, and it was excellent. Since it was an all-inclusive Plan, we fully enjoyed some great cocktails. It’s also close to Dazaifu, so we were very satisfied. I’ve already been recommending it to friends.

We made a same-day Reservation for a family of four, and were truly impressed by the warm, attentive hospitality. The Ryokan has a wonderful sense of history and is beautifully maintained, making our stay very comfortable. Located right next to Izumo Taisha Shrine, we were able to visit early in the cool morning, enjoy a delicious local breakfast at the Ryokan, and take our time shopping afterward.

Thanks to the Accommodation’s consideration, we were upgraded to a larger Room. The meals were delicious and we were very satisfied.

This was my second stay. This time, I booked a No Meals Included plan to visit a nearby sushi restaurant. I’m not sure if it was due to the earthquake, but the Onsen was not available, so we could only use the bath in our Room or the showers in the large public bath. As a result, we received a small refund. I hope it can be repaired soon.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.