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It was my first trip to Aomori, and the number and quality of the dishes were outstanding—I was so full I could barely stand up. The Hotel staff were also very attentive, which made the stay even better. I would love to visit again if I have the chance.

My spouse and I stayed here, and it was such a wonderful Hotel that we truly thought, “We definitely want to stay again.” The moment we stepped into the Room, a soft, pleasant aroma filled the air—and beyond that were huge windows spanning the entire space. The beautiful ocean stretched across the whole view, and we were so moved that we couldn’t help saying “Wow.” Even in the morning, when we got out of bed and opened the curtains, we were amazed all over again by the sea right in front of us. It felt as if we were one with the ocean, and throughout our stay we found ourselves gazing out the window again and again. The dining was also outstanding. The Japanese course meal was delicious from start to finish, and you could really taste how fresh each ingredient was. We also enjoyed the drink pairing with each dish—it was such a fun experience, and savoring each combination together became a special memory for us. Thanks to our Diamond member benefit with a 12:00 checkout time, after the standard 11:00 checkout we were able to use the rooftop lounge almost as if it were reserved just for us. Sitting in that quiet space with no one else around—enjoying coffee while looking out at the sea—was pure bliss. It felt like an incredibly luxurious moment with an ocean view all to ourselves. The staff’s attentiveness was exceptional as well. At dinner, a male staff member thoughtfully timed our drinks perfectly and shared details about each dish; at breakfast, a young female staff member was cheerful and easy to talk to, and her friendly conversation made everything taste even better. I was also touched when a housekeeping staff member noticed I had both hands full of coffee cups and quickly opened the door for me. One small note: the road leading to the Hotel is quite narrow, and since it was during Obon with many pedestrians around, I felt a bit uneasy driving in. When I got lost on my first attempt and called the Hotel, a staff member came down to guide me—an act of kindness I truly appreciated. The view, food, and hospitality were all excellent—it was a relaxing stay that my spouse and I genuinely enjoyed from start to finish. We would love to return again.

On August 7, when a strong typhoon was a concern, we headed to Kyotango—a trip we had been looking forward to for a long time. Due to my misunderstanding, I entered the entrance at 2:00 PM and found no one at the front desk—which was only natural, since check-in starts at 3:00 PM. Even so, they responded right away and guided us to our Room in about 10 minutes. That was the beginning of the trouble I caused. I couldn’t wait for the dinner and breakfast that receive such high praise in every Review. Since we arrived early, I was also the first to use the large public bath. The open-air bath had an amazing ocean view and felt incredible. The right edge of the tub had a slope, so I assumed it was thoughtful design for children or elderly guests—but there was an identical slope on the left as well. Looking closely, I noticed the rim of the tub was curved: it was actually designed as a reclining bath. The slope allowed you to lie back while enjoying the ocean view. I soaked in the open-air bath, deeply impressed all on my own. After enjoying a canned beer and complimentary sake (excellent) in the post-bath lounge area, we returned to our Room—and then an accident happened: news of a death in our close family arrived. After discussing it with my wife, we decided to give up on the breakfast we had been looking forward to so much. Since it took about 3 hours and 45 minutes on our way there, I asked at reception if we could leave early in the morning—and they kindly accommodated this as well. Dinner began while my mind still felt unsettled, but everything from the first appetizer onward was delicious, and my wife and I found ourselves exchanging smiles again and again. Partway through, we were guided outside to watch sunset from the terrace—body, heart, and taste buds all completely satisfied. Despite our very early departure time, they even came out to see us off when we left. I was truly moved. We caused you so much inconvenience—thank you for giving us such an outstanding Accommodation experience.

We had planned to visit Hiramatsu in Okinawa this time, but our flight was canceled due to a typhoon. Although it was a last-minute Reservation made the day before, we quickly changed our plans to Atami. I had stayed in Atami once about eight years ago, and every time I visit, the reason I can enjoy such a comfortable stay is thanks to the wonderful hospitality of all the staff. A staff member who had transferred from Okinawa to Atami said, “It’s a shame about Okinawa this time,” which made me feel relieved and truly happy. The female manager also remembered our conversation from eight years ago. I was feeling a bit down about not being able to go to Okinawa, but the kindness of everyone on the team comforted me, and it became another great trip. I truly felt that Hiramatsu properties across The whole country offer outstanding service and teamwork because the management philosophy is exceptional.

It was my first stay in a while. I sometimes come back because it truly feels like coming home. As always, the staff’s service is perfect. I look forward to staying again.

We arrived in heavy rain and were feeling pretty discouraged, but this Hotel was so wonderful even in the rain that we were truly glad we chose it. On the second day, the weather cleared beautifully, and the Pacific Ocean stretching out right in front of our Room was breathtaking. The meals made great use of local ingredients, and every dish had its own charm. Thanks to dinner and breakfast being offered in time slots we could choose from, we were able to relax and take our time while enjoying the ocean view. After breakfast, we stepped out from the restaurant into the garden and came across many rare tropical plants—banana trees with blossoms and fruit, pandanus (adan), hibiscus, shell ginger flowers—and even hermit crabs. We also used the two private family baths twice, which completely washed away our travel fatigue. Everyone on the staff—from the restaurant to throughout the Hotel—was very kind, and they shared lots of local tips you won’t find in guidebooks. The Oshima Tsumugi Museum was also outstanding. It felt like we learned a bit about Amami Oshima’s history, making it a truly meaningful experience. Thanks to this trip, we also discovered painter Kazuo Tanaka (Isson) and became big fans. We would definitely love to stay at this Hotel again next time.

I stayed with friends, and the food was so delicious that it truly made me happy. It made me want to come again with my family, and I want them to enjoy the meals too. The Room was clean, and the service was very pleasant. Since the Room we stayed in didn’t have a sofa, I felt it might be a bit difficult if I brought my elderly parents without one. Still, next time I’d like to visit with my husband and daughter.

I am an Onsen enthusiast who stays over 80 nights a year, mainly in Izu. I have stayed at Kameya Keian more than 30 nights in the past, and this year I stayed for 4 nights. The cuisine was artistic in presentation, and the flavor—especially the richness of the dashi—was something no other Hotel or Ryokan can match; it was absolutely outstanding. The Onsen water quality is excellent, as expected of the historic Izunagaoka Onsen, making this a top-rated Onsen Ryokan. I will visit again.

We stayed with three families (nine people) during the season when the rapeseed flowers were in full bloom. Everyone—from kids to adults—had a wonderful time, and it became a great memory for us. The ocean stretches out right in front of the Accommodation. We took a walk in the morning before check-out, and it felt amazing. The sea was beautiful, and we thought, “In summer, we could really enjoy swimming here.” Having Yumigahama right in front is a major highlight of this Accommodation. Our Room also had an ocean view and was spacious, so we could relax comfortably. Meals were buffet-style, and everything was delicious—we were very satisfied. There was a wide variety of dishes, so much that we ended up eating too much. There was also all-you-can-drink beer and wine, which made mealtimes even more enjoyable (just be careful not to overdo it). There was an izakaya-style place in front of the Accommodation as well, so we said we might go later if needed—but in the end, we were satisfied enough that there was no need. After dinner, we went up to the rooftop. Spending time looking at the stars while enjoying coffee or tea was wonderful. Being able to enjoy stargazing on the Shiosai Terrace feels unique to this Accommodation. The open-air bath was also very pleasant and relaxing. That said, since it was quite busy when we stayed, it would have been even more comfortable if it were a bit larger. Breakfast was hearty too—delicious enough that we finished everything. Overall, it turned into a very satisfying trip. It’s a bit far from Tokyo, but Izu has many sightseeing spots, and even the journey there added to the travel experience. We’d love to visit again in another season.

The Accommodation’s calm atmosphere, the cuisine, and the baths were all wonderful, but what impressed me most was the exceptional hospitality of the staff. Everyone we spoke with combined deep knowledge with warm, attentive service, making our stay truly comfortable. I initially wondered if this trip might be a bit luxurious for traveling with my three underage sons, but they seemed to experience what true quality means, and I am now wholeheartedly satisfied.

The entire Accommodation is covered with tatami mats, making it exceptionally comfortable and relaxing. Some staff members speak English and Chinese, and they always greeted us with a smile while kindly explaining the Facility. The staff in charge of our meals were also very attentive and even helped us crack the crab. What impressed us most was that they remembered our faces and Room number right after check-in. At check-out, they promptly prepared our shoes and luggage. The meals were luxurious and delicious, and we thoroughly enjoyed high-quality seafood (crab) as well as beef. This time we chose two options—sukiyaki and shabu-shabu. Shabu-shabu is a bit more expensive, but it is well worth the price. The Onsen facilities were excellent: in addition to the indoor bath, the open-air area had a hot bath, a cold bath, and even a sauna—perfect. We were also happy that the hair dryer was ReFa! The post-bath lounge (relaxation area) offered various drinks, light snacks, and massage chairs. Personally, I think this is an outstanding Accommodation that rivals Hoshino Resorts KAI. While the building itself feels slightly dated, I found the quality of the cuisine to be far superior to Hoshino Resorts. Thank you for such a wonderful stay.

Everything was excellent. Thank you for accommodating my allergies at both breakfast and dinner. Every dish felt thoughtfully prepared, and I truly enjoyed the food. The Room was clean, and being able to smoke on the terrace made my stay very comfortable. The staff were all very kind and attentive, and the private open-air bath with its spectacular view as well as the in-Room open-air bath were incredibly relaxing—making it a wonderful holiday.

Check-in was busy, but they handled the procedure at a table in the lobby instead of at the counter, so it was smooth and I didn’t have to wait, which made me very happy. The post-bath relaxation area has tatami flooring and a wonderful view overlooking the castle. The black soybean tea and muscat juice there are delicious—it's my favorite soothing space. Breakfast is always prepared with care, with a wide variety of options, all very tasty. I also really appreciate the Shuttle Service to the station in the heat. This is an Accommodation that makes me want to come back again.

We booked Hana no Sato with the Anniversary Plan for my boyfriend’s birthday trip. After we arrived, we were taking a photo of the Accommodation sign at the entrance when a staff member warmly greeted us and offered to take our picture. From there, everything—from check-in to being shown to our Room—was handled with such care and courtesy. We were already saying to each other how amazing the service was! The Room was fantastic, with a bed larger than a double and an incredible open-air bath. Dinner was the Nagi Wagyu kaiseki course, with steak, shabu-shabu, and many other dishes—so much food that we could barely finish it, and we were completely satisfied. During dinner, they placed a cake in our refrigerator for us, and the surprise was a huge success! (I requested it by email in advance; their reply was quick and very helpful.) At check-out as well, they kindly saw us off all the way to the exit. This was truly the best service we’ve ever experienced at any Accommodation—I honestly didn’t want to leave. The international staff also spoke excellent Japanese and were wonderful. We will definitely stay again! Thank you so much!!!

Once again, from the Reservation stage onward, your courteous and kind service was outstanding. The Room, Onsen, and meals were all excellent, but above all, the staff’s hospitality is wonderful and makes me glad I come every time. In particular, the staff member who assists us in the private dining room is always exceptional. The male staff members on our previous visits were also excellent, and this time the female staff member was just as wonderful—her explanations were easy to understand, and her attentive service made it a pleasure to enjoy a delicious meal. We will definitely visit again, and we appreciate your continued support. Thank you very much again for this stay.

The spacious Room was very comfortable. We could see a little of the ocean from the Room, and it was wonderful at sunset. The meals offered a wide variety, and we were very satisfied. The hospitality of the staff who welcomed us was also delightful, making our stay truly memorable. I also accidentally left something behind, but you promptly delivered it to me, for which I am truly grateful. Thank you very much for everything.

We stayed here for an anniversary trip. The Room was bright and pleasant, making it a very comfortable space. From the warm welcome to our departure, all the staff provided consistently thoughtful and attentive service throughout our stay, and we were impressed from start to finish. The Onsen was wonderful as well, and we enjoyed it many times. It left both our skin and hair feeling cared for and silky smooth. The meals—and the way they were served—were outstanding, and everything tasted exceptional. The tableware was beautiful too; we couldn’t help but feel the chef’s dedication in every detail. Thanks to you, we had a truly enjoyable dining experience. We’re also deeply grateful for the lovely photos you took—they mean so much to us and will be treasured keepsakes. We sincerely appreciate being able to spend such a wonderful time here. We’ve already been talking about coming back again soon. We look forward to seeing you then.

It had been a long time since I last had the chance to visit Europe, but at Shima Mediterranean Village I was able to experience those nostalgic streetscapes again after so many years. Combined with the beautiful coastline of the Shima Peninsula, it made for a wonderfully relaxing stay, and I truly felt glad that we chose this Hotel. Meals were served buffet-style, and both breakfast and dinner were of a very high standard—I was extremely satisfied. I could also sense the passion and attention to detail of everyone involved in preparing the dishes, which left a strong impression. As we stayed with our pet dog, I had some concerns about our dog’s toilet needs and asked for advice. Thank you very much for your courteous support, including sending photos to help us. I would also like to express my sincere gratitude for your consideration regarding changing breakfast (especially the female staff member at reception). Thanks to your help, we were able to stay with peace of mind together with our dog and enjoy a wonderful time. If we have another opportunity, we would love to visit again.

This was my first trip to Sendai, and I also visited the Matsushima area for the first time. From the hospitality to how well-stocked the amenities were, everything exceeded my expectations, and the view from the room was wonderful. The meals were also very delicious. I did notice a few small flies in my room on the 4th floor, but other than that I was satisfied.

I stayed here with my elderly parents. We requested smaller portions in advance, and the amount was perfect. We usually end up leaving some, but we finished everything. Every dish was carefully prepared, and the tableware was lovely. It was truly delicious. The Onsen in our Room was also wonderful, and my parents enjoyed it many times. The staff were very courteous and thoughtful in many ways. Thank you very much. We would love to visit again!