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This was my second stay. This time, I booked a No Meals Included plan to visit a nearby sushi restaurant. I’m not sure if it was due to the earthquake, but the Onsen was not available, so we could only use the bath in our Room or the showers in the large public bath. As a result, we received a small refund. I hope it can be repaired soon.

Perched on a hill near Kawana Station, this Accommodation has a wonderful sense of charm. Even though it is upscale, the attendants were warm and approachable, making our stay truly comfortable. The Onsen baths are available both indoors and outdoors, and we could enjoy them at the same time; the water quality was excellent. The kaiseki dinner was outstanding—as expected of a renowned Ryokan—and we enjoyed it so much that we even had the late-night snack. The peaceful atmosphere, with occasional birdsong, was so soothing that we didn’t want to leave. We will definitely return.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

The meals featured a variety of Japanese dishes centered on local seafood. Every dish was carefully prepared, and we enjoyed them very much. We stayed in a guest Room with an open-air bath. It was thoroughly cleaned and there was no smell of tobacco. The bathroom has a hinoki (cypress) bath with a pleasant aroma. There is also a door leading directly outside to the open-air bath. Outside the Room is a private garden with views of both the sea and the mountains. Although it was summer, there were no mosquitoes or other insects even at night. Because there are only a small number of guest Rooms, we were able to relax in a very calm atmosphere throughout the property. Notes: 1) Even some first-floor guest Rooms have about five steps. There are also about ten steps to reach the large public bath. Please keep this in mind if you have difficulty walking. 2) Regarding guest Rooms with an open-air bath: This will be explained by staff on the day, but the water temperature is very hot. Please check and adjust the temperature before undressing. 3) The private garden for each guest Room has a fence on the sea side, but part of it is not continuous. Beyond that point there is an approximately 3-meter slope down toward the sea. Please take extra care not to take your eyes off small children.

The Room and baths were spacious, and the amenities were well stocked, making our stay very comfortable. We were able to relax at our leisure with the private open-air bath and the indoor Sakakibara Onsen. Since there was no Wi-Fi in the Room, I rated the Facility 4 stars, but it turned out to be a good opportunity to put our phones away and unwind together as a family. Dinner was plentiful—featuring a boat platter of sea bream, spiny lobster, abalone, and amberjack, as well as wagyu beef grilled on a ceramic plate—and everything was delicious. Overall, we were extremely satisfied with this Accommodation!

The bath and in-room dining were both excellent. This is an Accommodation we would definitely like to visit again.

This was our fifth or sixth stay, and once again we had a very comfortable time. What made us especially happy was that the staff member in charge of our Room from our previous visit remembered us. They even remembered that we stayed with my mother-in-law last time, and we were truly touched by their thoughtfulness. As always, the meals were delicious, with seasonal dishes as well—everything met our expectations once again. The premium lounge was also excellent. We used it after the Onsen, and there was a wide variety of soft drinks, so even someone like me who doesn’t drink much alcohol could fully enjoy it. This is a wonderful Ryokan where you can feel warm hospitality no matter how many times you visit. We would love to stay again. Thank you very much.

Thank you for taking care of us for three days. As a returning guest, I was once again able to relax thanks to the warm hospitality of the proprietress, the young proprietress, and all the staff. The open-air bath in the guest room was truly soothing. Thank you very much. Once things settle down, I would love to visit again.

The welcome drink service included options such as sake and plum juice, and the Room’s beautiful interior created a special, out-of-the-ordinary atmosphere. In particular, the breakfast was of exceptionally high quality, with some menu items that were on par with a main dish at dinner.

We were very satisfied with the meals. Everything we had for dinner was delicious. For breakfast, you can grill freshly dried horse mackerel at your table on a tabletop stove. The eggs were cooked on a ceramic hot plate, and we could choose between fried eggs or scrambled eggs to suit our preference. You can also have refills of rice. It was very windy so we only spent about two hours at the beach, but since the large public bath is available even after check-out, you can freshen up before heading home. The facilities were also kept clean and well maintained. For those who smoke, there is a smoking room in the building. We would love to stay again if we have the chance.

Searched for Accommodation with an open-air bath in the Room The Room was exactly what we wanted, and we had a wonderful holiday—no need to carry bath items or a change of clothes to the large public bath, and we could enjoy the Onsen whenever we liked. We chose a Plan with breakfast only. The dried horse mackerel was very delicious. For us, who can’t eat that much, it was just the right amount. Enjoying coffee in the lounge while taking in the lovely view overlooking the harbor was also wonderful. Although it felt like being nestled in the woods, we didn’t see any insects. It was a lovely Accommodation that we would like to use again.

Thank you very much for your continued support. This time I was in Memanbetsu for work and mostly just slept, but thanks to the warm hospitality of your staff, I was able to relax and enjoy a restful stay. Thank you very much. I expect my next visit will be next summer. I look forward to staying with you again.

I keep coming back again and again because I look forward to the meals. Every dish reflects the chef’s dedication—beautiful to look at, delicious to eat, truly outstanding. Both breakfast and dinner offer a wide variety of handmade dishes, all of them excellent. As there are stairs throughout the property, it may be difficult for elderly guests or anyone with mobility concerns.

Everything—from the cuisine and the Onsen to the private dining room prepared for our meals—was wonderful, and we were able to truly relax from the bottom of our hearts. The food in particular was exceptional; each dish reflected careful craftsmanship, leaving us deeply satisfied. Above all, the Onsen was truly outstanding, and we enjoyed it three times during our stay. The water felt wonderfully gentle on the skin, bringing a soothing warmth that seemed to melt away tension from deep within. We were able to fully savor the blessings of Yugawara’s hot springs. The comforting afterglow lingered long after bathing—it was a genuinely healing experience. Thanks to you, this became a very memorable stay. We would love to visit again.

We stayed here a few years ago, and returned again because my husband said he “definitely wants to come back.” The welcome sweets—warabi mochi—were so delicious that we bought some as souvenirs. The tatami flooring in the corridors and even inside the elevator was very comfortable, and the open-air bath felt like soaking right in a Japanese garden. Dinner was excellent; we asked for a smaller portion, but it was more than enough. The Room was spacious, and the sunlit table by the window being a sunken kotatsu made it especially relaxing. Many Accommodations ask guests to bring towels from their Room to the public bath, so being able to go empty-handed felt wonderful. Breakfast was also very tasty. We had planned to leave at a leisurely pace, but there were thunderstorms and heavy rain from midnight onward, and we ended up driving for two hours through an intense rain band on our way home. Afterward we saw news about flooding, and we’re worried whether there was any damage to the Hotel or surrounding area. We’re already talking about coming again during apple season. Thank you very much—everything was truly delicious.

Stayed as a family of three in a Junior Suite. The Room was spacious and comfortable. Breakfast was also very delicious, and we would like to stay again if we have the opportunity.

Located by the harbor, the detached guest Room was quiet and relaxing. The open-air bath in the Room was also very comfortable. The cuisine was excellent and truly enjoyable, starting with deep-fried tuna collar. We could also feel the staff’s attentiveness, and we had a pleasant stay.

The free-flowing natural Onsen was amazing. In particular, the “Isaribi” Room with a scenic open-air bath was exceptional—soaking while gazing out at the ocean was truly special. I was also impressed to be served a whole grilled splendid alfonsino. The Room was very clean and comfortable, and my one-night, two-day stay left me feeling refreshed in both body and mind. A wonderful Accommodation I’d love to visit again.

The sushi and champagne pairing was a wonderful first-time experience. The Room was spacious, and it was great that we could bathe 24 hours a day. I would like to stay in a different Room next time as well.

I stayed here because it is close to Chuson-ji Temple. Even considering that it has only recently been renovated, the entire property—including the Room, Onsen, and shared areas—was kept very clean, and I had a very comfortable stay. The meals were excellent, and I was very satisfied to enjoy local specialties such as Maesawa beef steak, Sanriku seafood, Hatto soup, and Horohoro-zuke pickles. I would love to stay here again if I have the opportunity.