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This was our first stay. The Room was very spacious, and the view was wonderful. Watching the sunrise and the changing colors of the sea was truly beautiful. As my husband and I both love good food, we were especially delighted that the meals were so delicious. Thank you very much.

The website highlighted the dining, and indeed both dinner and breakfast were as beautiful and delicious as expected. The service was attentive, making our stay very comfortable. The view from the terrace is well worth seeing, so don’t miss it.

A relaxing trip for a couple in our 50s. The bath was very pleasant, and the complimentary Yakult after bathing was excellent. The meals were generous, and the eel kamameshi at the end was delicious. If it weren’t for the loud noise from the in-room refrigerator and the extremely loud motorcycles at night, we think this would be an outstanding Accommodation.

The day before, our flight was canceled due to a typhoon and it seemed the island had been closed off, so we were worried about whether we could go the next day. However, we decided not to change the dates and went as planned. The weather turned sunny and we were truly happy to be able to make it. Many staff members warmly welcomed us on arrival. They also took photos for us at the entrance to the photo spot, and there were welcome drinks available at the entrance as well. After that, we rode in a cart and were escorted to our Room. The view was wonderful, the bath was spacious, and there were plenty of amenities—everything exceeded our expectations. At breakfast buffet, the whole-grapefruit fresh juice was especially unforgettable. Everything was perfect, and we had a dreamlike stay! Thank you so much!!!

I always stay at this Hotel. This time, I stayed with my older sister’s family and my younger sister to celebrate my retirement. Thank you, as always, for your very kind service. The meals were also delicious.

All staff are kind and welcoming, and the “welcome home” atmosphere feels wonderfully comforting. Dinner and breakfast are both delicious. You can fully enjoy the luxury of having the view from the open-air bath in your Room all to yourself. I would love to visit again.

I’ve always loved Mt. Fuji and have wanted to stay at KUKUNA for a long time! Because of work, I often end up making a Reservation close to the stay date, and it’s usually fully booked (it’s so popular). This time, a spot opened up just a few days before, and we were able to stay! Unfortunately, the weather wasn’t great, so we couldn’t see Mt. Fuji during daylight. Still, our Room with an open-air bath was clean, spacious, stylish, and incredibly relaxing—it completely melted away our everyday fatigue. The food was also excellent: creative cuisine and a buffet, along with attentive service. This trip was also to celebrate our 30th wedding anniversary. When we mentioned it, they kindly gifted us a wonderful dessert and photos, making it an unforgettable trip. The Onsen in the large public bath was very clean as well—we soaked at ease and felt truly refreshed. The sauna was great too. We’d love to stay again (if we can get a Reservation!).

Both the Room and the staff member who assisted us were wonderful, and we were able to truly relax. As I casually looked out from the Japanese-style Room at the beautiful garden, a large grey heron was resting its wings by the waterfall. It was my first time observing one from so close, and I was thrilled. The thoughtfully prepared cuisine is always delicious, and this time again every dish was deeply impressive. Staying in a detached guesthouse felt perfect just being there, but I went out to make sure not to miss the live music in the lobby—and it turned into another wonderfully romantic moment. As often as time and budget allow, I would love to return again and again to unwind. Thank you very much for your hospitality.

The welcome drinks and well-stocked amenities bar made me feel happy as soon as I arrived. The view from the Room was wonderful, and I was able to relax at a leisurely pace. Both breakfast and dinner were delicious, and I was very satisfied. There are also sightseeing spots nearby, so it was great to enjoy them along with my stay. It was a wonderful Accommodation that I would definitely like to use again.

I stayed here for the first time because they offered a Plan where the fish you catch at the fishing pond is served at dinner. I’ve stayed in Shirahama Onsen several times, but there aren’t many places that will cook your catch, so I really appreciated this Plan. Their coordination with the fishing pond was excellent—when we arrived, the application form was already prepared, and we could start fishing right away without bringing anything. They also packed our fish in a foam cooler with ice, and we checked in to the Hotel as-is. At dinner, two of the three fish we caught were prepared as sashimi and fried chicken-style, and we were able to take the remaining one home (thank you very much to the head chef). Our Room was No. 603 on the Royal Floor, with Shirarahama Beach right in front—an unbeatable location. The Room had a table with four chairs plus a sofa, and it was spacious and comfortable. My wife also said the washroom area was large, bright, and easy to use. For those going swimming in the sea, you can go straight from the Hotel out to Shirarahama Beach, so it seems ideal for families with children as well. The Onsen also had an open-air bath; it was spacious with great water quality, and we could relax while looking out over Shirarahama Beach (in the morning it switches to the first floor bathhouse, so there’s no view). Dinner was served in a private room and everything was delicious (if I had to say one thing, the sukiyaki beef wasn’t quite as good), and having our freshly caught fish on top of that made us more than satisfied. For breakfast we chose the buffet; there were plenty of options including Wakayama ramen, which was great. One example of their attentive service: when I almost forgot to pick up our fish to take home at checkout, someone at reception noticed and helped us bring it back safely. If I have another chance, I’d like to stay again with this fishing-pond Plan.

I’d been wanting to stay at this Hotel after reading Reviews for some time. Unfortunately, due to the weather, we couldn’t see Mt. Fuji, but the service, cleanliness, and interior design were all excellent, making for a very satisfying stay. If we had been able to see Mt. Fuji from the large window in our room, it would have been even more wonderful. The bed was very comfortable, and the large public bath on the 14th floor was fantastic. Breakfast also featured Mishima-style dishes, and the dried fish was especially delicious. The staff at check-in were outstanding as well, and it became a pleasant and memorable Accommodation experience. I’d love to stay again. Thank you very much.

Our Room attendant was extremely attentive and had a great sense of humor! The meals were delicious, and both the Room and the open-air bath were wonderful!! It was my girlfriend’s birthday, and thank you very much for arranging the surprise cake and for all your thoughtful support!! She also said it was amazing and that she wants to come again! It turned into a truly fantastic trip—thank you so much!

We visited with my son’s family. Traveling with our 8-month-old baby, we had some concerns, but even though we made Reservations for two Rooms on different dates, the staff kindly arranged for us to dine together and showed thoughtful care in many situations, which made our stay truly enjoyable. Thank you very much—it became a wonderful memory. My son’s family also said they would like to come again, and we hope to visit again as well.

With the detached Rooms lined up, it was very quiet, and I could enjoy the hot spring source in my Room—truly living up to its reputation. The Facilities and amenities were still new and had a Hotel-like feel, making them comfortable to use. If I have another chance to stay at a reasonable price, I’d love to return.

After arriving, we relaxed in the lounge with drinks and snacks. For dogs, amazake and ice cream are provided. The meals were delicious, and the sashimi was especially fresh. Drinks are all-you-can-drink, so you can enjoy plenty. The Room was clean and very nice, but the air conditioner airflow blew directly toward our faces, so we adjusted our position to make it more comfortable. We were able to spend a very relaxing holiday.

This was our first stay as a family of four. Since we were all exhausted from the extreme heat, we truly appreciated being able to enjoy a welcome drink in the air-conditioned lounge after check-in. We stayed in a wonderful Room on the top floor with ocean views and a view of Mt. Fuji, and our whole family was impressed. The Hotel was very clean, and everything—from the attentive service and luxurious meals to the spacious, relaxing baths, the open-air bath with a view of Mt. Fuji, and the cold tea and ice cream after bathing—was excellent, making it an exceptionally comfortable stay. We also joined the summer bingo event and had fun enjoying the festive atmosphere. After check-in, you also took our family commemorative photo promptly at the entrance—thank you very much. We would love to stay again as a family!

The location was outstanding above all else. The in-room bath was an Onsen, and the view was so incredible that I could have stayed in it forever without wanting to leave. The Room was a perfect size and felt very clean. The meals were excellent, and I was very satisfied with both breakfast and dinner. There wasn’t any particular dress code inside the property, and it was fine to dine in loungewear, which made for a very relaxing stay. We joined the optional stargazing guide tour, but unfortunately Mt. Onidake—the planned observation spot—was covered by clouds so we couldn’t observe there. However, the guide quickly took us to another location, and we were able to see a wonderful starry sky. We enjoyed the Milky Way and summer constellations with the naked eye. The only disappointing thing was that there was a used tissue left in the pocket of the loungewear provided in our Room—apparently from a previous guest. I wonder if they didn’t check the pockets during cleaning… I also became curious about other Onko Chishin properties, so I went ahead and signed up for membership (lol).

The Room was spacious, easy to use, and clean, making for a very comfortable stay. I was traveling home, so it helped me recover from the fatigue. The Room amenities were minimal. I thought it would be nice to have cotton pads or cotton swabs, but they weren’t really necessary. The meals weren’t flashy, but they were pleasantly tasty. It was a great-value stay. Thank you very much.

We truly enjoyed the delicious meals at both breakfast and dinner. The bath was also very comfortable. The ocean view from our Room and from the large public bath was especially beautiful and memorable. By chance, we were able to see fireworks, which delighted our granddaughter. We would love to stay again. Thank you very much for your hospitality.

I stayed here two years ago and it was amazing. This time, even though it was raining due to back-to-back typhoons, it didn’t matter at all—our stay was wonderful again. I heard the interior was fully renovated about a year and a half ago, and the Room has been updated with a modern feel. It’s stairs up to around the 5th floor, but each step is low, so getting around isn’t difficult. Our two dogs get excited the moment they arrive when they like an Accommodation, and they were thrilled this time as well. They even used the provided toilet just like at home. Since they’re timid, we didn’t use the dog run. I tried three Onsen baths, and all of them were perfect—the temperature was just right. The food is simply outstanding. The sashimi is expertly prepared, and there’s more than enough overall—I couldn’t finish everything. I especially love how Shiki no Kura serves abalone, and it was truly delicious again this time. Even compared with top Hotels and Ryokan across The whole country, this place ranks among the best. Breakfast was also excellent: a selection of side dishes that anyone would enjoy paired with rice cooked in a clay pot. The staff’s guidance and conversation were great, as were their thoughtful touches in the Room. After breakfast I took a nap and checked out at 11:00—honestly, I relaxed even more than my dogs did. The building itself does feel old in places; when I wiped the floor it came up dirty. But everywhere has something these days due to staffing shortages, so it didn’t bother me. If I had to mention one thing, it would be that prices fluctuate quite a bit during Kawazu cherry blossom season and other peak times. If it were always reasonably priced, I’d make this my regular go-to (laugh). I will definitely be back again.