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I had wanted to stay here for a long time. The Room was spacious and very clean, with a great view. The meals were delicious, and since the restaurant is large, even at the buffet there was no congestion when serving food, so we could enjoy our meal at a relaxed pace. The Onsen was wonderful, the Shuttle Service was courteous, and all the staff were kind with excellent hospitality. It’s also great value for money, so we were very satisfied. We would like to make this our regular Accommodation in Atami. Thank you very much.

Following last year, we stayed again over the New Year holidays. With traditional New Year decorations and osechi at breakfast, we were able to enjoy the unique atmosphere of Kanazawa, and once again had a very satisfying stay. This year there was also snow on the ground, making the view of Kanazawa from our high-floor room even more memorable. We would love to stay again. Thank you very much for everything this time as well.

As I’ve said many times, the hospitality is excellent. The exterior looks quite old, but that’s no problem at all for our dogs, and the Room is always clean with no issues. The meals are delicious as well. We stayed for 2 nights and 3 days and were able to relax. Whenever we go to Izu, our family stays here. It’s great that dogs stay free of charge. We’ve been here so many times that we can check in without even saying our name. The Room is spacious—more than enough for our five dogs. We’ll be back again in August. Since the grounds are large, it would be nice if there were a dog run.

Everything was very good, except that there was no explanation about the amenities at the front desk, so I only realized in my Room that there was no soap, which was a bit inconvenient. All of the breakfast bread was delicious! There is a convenience store inside the Hotel, which is very convenient.

It was the season of fresh greenery, and the Accommodation was quiet and surrounded by nature. I had made a Reservation for a Room without a view, but they kindly upgraded me to a higher-floor Room with a better view. From the Room, I could see the river and mountains, and also look down on the courtyard with a pond—an open and relaxing Japanese-style room. It felt worth choosing even if it cost extra. The Onsen had an atmospheric bath with excellent water quality, and I could soak at ease. The outdoor bath lighting at night was beautiful. Dinner was half-buffet style, and I ate until I was full. I would definitely like to stay again—thank you very much.

I chose to stay here based on past Reviews. This Hotel offers a relaxing, soothing atmosphere with a clean interior, spacious layout, and a quiet, serene setting. Dinner was more than ample and made with fresh ingredients—especially the bonito sashimi and seared bonito, which were outstanding. The Room was clean and generously sized, and I was able to unwind comfortably for the night. A very satisfying Hotel overall.

We were very satisfied with both the meals and the Onsen. We would stay again if we have the opportunity. Thank you very much.

We stayed here for the first time for my wife’s birthday. The Facility is old, but that can’t be helped. The Room was exactly what we requested and was very clean. The bed firmness was just right, and we slept well. Both dinner and breakfast were excellent. The Onsen was great, but it was disappointing that one of the shower stations had poor water pressure. The staff were very kind and helpful. We would like to stay again.

The Room was spacious and comfortable with individual air conditioning, and the front desk staff were kind and attentive. The large public bath was also very relaxing, with an open-air bath and a sauna. The amenities were well stocked, and I have no complaints at all. If I’m in the area again, I will definitely stay here again. I can confidently recommend it to everyone.

Thank you very much for your help. I had checked the Reviews in advance and had some concerns about the service, but after staying there, those worries proved unfounded. I’m a light user who stays at a Hotel only a few days a year, but I was satisfied with everything.

This was my second stay. Last time I traveled solo and used a twin room as single occupancy, but this time I stayed with my partner (my wife) for 3 nights and 4 days. I booked a twin Western-style room for the first two nights, and a Japanese-Western style room for the third night because the twin was unavailable. However, thanks to the Hotel’s kindness, we were upgraded to a very spacious Japanese-Western style room for all three nights. Thank you very much. The main purpose of this trip was the Sapporo Snow Festival for the first time in six years. With hotel prices in central Sapporo rising sharply recently, we chose this Hotel again because we had a great experience before. When comparing rates, this Hotel with breakfast and dinner can sometimes be cheaper than central-area hotels with breakfast only (depending on when you make your Reservation). This time we rented a car from the airport, but if you are not used to driving on snowy roads, taking the bus is honestly recommended. Also, at this Hotel, if the schedule works out, using the free Shuttle Service bus is an excellent value. We used the Shuttle Service one-way from the Hotel to Sapporo Station on our second day (they were running five large buses). After enjoying the Snow Festival, we returned to the Hotel by taking Jotetsu Bus “Kappa Liner,” using its last service (departing 17:00 from in front of the station). On day three, we relaxed by visiting nearby Hoheikyo Onsen for a day trip bath and their famous curry, and took an easy stroll around town in the snowy hot-spring area. As for the Hotel itself, you can enjoy various baths at both an underground Onsen area and an observation bath & open-air bath on the top floor. That said—perhaps because there isn’t enough source water volume for baths of that size—the “Onsen feel” is slightly mild. Meals were buffet-style for both breakfast and dinner. Given that it was peak season at such a huge Resort Hotel, it gets extremely crowded in a massive dining venue, so it’s better to avoid peak times. The buffet selection may not match top-tier luxury resort standards, but it was satisfying—for example, breakfast included seafood bowls where you can add as much salmon roe as you like. If you’re visiting Sapporo for sightseeing, staying in central Sapporo is convenient; however, this Hotel offers great value with breakfast and dinner included plus Onsen access—and even free Shuttle Service buses from near Sapporo Station—so I may well return for a third stay. One extra note: the new wing has three glass elevators, and two regular elevators on the inner side of the building opposite them. The glass elevators have great views, but in midwinter (around -10°C), they are very cold inside, so we ended up using the inner ones most of the time.

Although it was during the summer vacation season, it wasn’t overly crowded, and we fully enjoyed the delicious meals and the Onsen. I quickly finished breakfast and went to work, and since I returned in the evening, I only had breakfast and dinner, but they also had Häagen-Dazs ice cream, so I was very satisfied with what was offered. If I come back to this area again, I would like to stay here again.

I stayed for two nights. You served meals that were different from what I expected, and they were very delicious. The tatami in the Room was also new and comfortable, so I had a pleasant stay. Thank you very much.

This was my third stay. It was my first time visiting in summer, and the lush greenery outside the window was very soothing. There are many international staff members, but everyone works hard and it never feels out of place. This time, I ordered cake and coffee to go from the café lounge, and I really appreciated how a Japanese staff member carefully packed the cup in the cake box so it wouldn’t tip over—such thoughtful attention to detail. I’ll be back again. Thank you very much.

What I liked 1. The complimentary drinks on arrival—draft beer was excellent. The oden was also great. You don’t find this at other places. 2. The shampoo bar in the Onsen area—this was a favorite and not something other places offer. 3. It was great that the games were free of charge. 4. We enjoyed table tennis, and we really appreciated that it was free of charge. Request for improvement Since we stayed in Aoi-kan, I understand that the building is older, but I did notice an odor in the corridors and in our Room. My daughter also said the corridor smell made it feel a bit spooky, which was disappointing. These days, scent is important—for example, Lexus dealerships have a very pleasant fragrance inside—so I would appreciate it if you could install a fragrance diffuser or similar device in the corridors. That said, thank you very much for a satisfying stay.

I booked our stay for the last day of Golden Week on Yahoo Travel two days in advance. It was a staff-selected Room and there was only one left, but it was a Japanese-Western style Room with two separate rooms and a unit bath, so my wife, who has some difficulty with her legs, was very satisfied. Dinner was delicious and satisfying, though it felt a little small for a man. The breakfast buffet offered both Japanese and Western options, and it was fun to make your own seafood rice bowl or sashimi set meal. The baths had two types—hot and lukewarm—and there was also a sauna, so I went in four times. The staff service, Facilities, and amenities were all satisfactory. However, the Room lighting did not support dimming, so it sometimes felt dark. This was our first time staying on Awaji Island, and my wife and I are already talking about staying again next time.

The Onsen water quality was excellent in both the large public bath and the private reservable bath. I wished the bathing hours were extended until around 2:00 a.m., as I would have loved to soak one more time. The complimentary fondant chocolate and cold tea in the post-bath lounge were delicious. The brunch curry topped with roast beef was luxurious, beautifully presented, and very tasty. Being able to enjoy the perfect combination of Ureshino Onsen and Ureshino tea truly helped me recharge with nature’s energy. Thank you very much—I would love to stay again.

This time, I stayed two nights on the Mojiko side, then took the ferry across to the Shimonoseki side for one night. It was a very sunny and hot day, but Karato Market, the Karato Ferry Terminal, Kaikyokan (Shimonoseki Aquarium), Hai! Karatto Yokocho (a small amusement park), and RISONARE are all lined up in the same area, so it’s great that you can enjoy everything within walking distance. On top of that, the Hotel offers plenty of kid-friendly activities such as the pufferfish pool and pufferfish beach, and the little ones looked like they were having a wonderful time. I also saw families staying with three generations together—this seems like an excellent choice for family trips. As for me, it was a solo trip for one night, so I treated myself to a full pufferfish Italian course at Otto Sette in the dining room (the aperitif was served on the terrace at sunset before moving into the dining room!). I also enjoyed a relaxing resort stay in a new and comfortable Room while taking in views of the Kanmon Straits. In the morning, I started my walk before dawn along Arukaport Promenade by the sea in front of the Hotel. With cool sea breezes and gradually brightening skies over the Kanmon Straits, I walked past Karato Market to Sister City Plaza at the end of the promenade to watch sunrise. Then I returned along the same path back to the Hotel and joined “Sea Breeze Stretch” on Namunami Terrace with its beautifully kept lawn. After that came an incredible breakfast buffet with so many options it was hard to choose—I enjoyed it right up to my limit. At PUKU PUKU’s breakfast buffet, kawara soba, seafood marinated rice bowls, and French toast are must-haves—go hungry. Even though it was only one night, it felt incredibly fulfilling. I’d love to come back—and now I want to visit other RISONARE properties too. Also, even if you make a Reservation here, it’s convenient that you can log in on their official website using your Reservation Number and arrange meals and activities online in advance.

It was the first time I truly felt how fresh and clean the air was—you can’t experience air like this in Osaka. Since it was during the rainy season, it was a shame we couldn’t see the stars.

This was my first stay, and all the staff were very friendly, and the food was delicious.