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This was my second stay. The food is simply delicious. It’s also nice that it’s cooler here than down in the city during summer. The amenities were well stocked, which was great. If I had to mention anything, it was a bit inconvenient not having a freezer in the Room, and breakfast gets crowded, so I thought it would be helpful to have seating guidance.

It was our first stay in a year, and we were accommodated in a spacious Room with new, clean tatami mats. We requested abalone as steak and spiny lobster grilled, and it was a very satisfying day. For breakfast, we enjoyed plenty of delicious Milky Queen rice and simmered sea bream bones before heading home. Thank you very much.

The food was outstanding. For dinner, the splendid alfonsino, abalone, and spiny lobster were all delicious, and the portions were more than we could finish. Breakfast was also excellent—the spiny lobster miso soup was especially tasty. The relaxation room offered free ice cream and coffee, as well as electric massage chairs. While the exterior and some common areas were not very clean, the guest rooms and dining area had been renovated.

In conclusion, the value for the price was outstanding. The Room was clean and spacious, and we also appreciated the table and chairs on the balcony. We were amazed by the Onsen water quality. We never expected such a strong sulfur scent from an Onsen in this area! The private open-air bath in the Room had a ceramic tub, and it was wonderful to soak comfortably with our legs stretched out. It was so good that we used it many times! We felt the upper slat of the privacy screen could be removed without any issue. It would make a big difference in how open it feels. The food also surprised us. Since we chose a standard Plan, we honestly didn’t expect that much, but there were many local ingredients and thoughtful touches—and above all, everything was seasoned beautifully and tasted excellent. We felt the head chef must be truly exceptional. We’re very interested in the chef’s choice course! All of the staff were kind as well. It was so great that we went ahead and made another Reservation for one month later.

I may have the opportunity to stay again in the future, and I look forward to it.

All staff—at the front desk, restaurant, large public bath, shop, and even the bus driver—were very welcoming. The meals were delicious, and the amenities were well stocked. In particular, there was a free-flowing Onsen on the terrace, so my elderly parents could enjoy the Onsen with peace of mind. They were very happy, and it became a wonderful memory for us. One disappointing point was that—perhaps only in our Room—a lot of dust had accumulated around the light near the headboard in the bedroom. Other than that, we are grateful for all of your services.

I often use this Hotel for day-use stays.\nTrue to its name, Spa Vintage, the Facility interiors are stylish and refined. The authentic sauna and cold plunge pool are also excellent, leaving both body and mind refreshed.\nI also love that they regularly offer löyly sessions.\nThe restaurant is highly recommended as well, with a superb location where you can enjoy Kobe’s night views.

Welcome drinks, especially the cold sake, were a delightful touch appreciated by the host. Although the walk to the bath was a bit long, guests could choose their yukata, and the men's and women's baths alternated daily for added variety. The Room was a spacious Japanese-Western style, and dinner was served in just the right portions. After check-out, guests could relax in the lobby or garden at their leisure.

The Room and bathroom were clean and very nice. The breakfast buffet had a great selection and was delicious. I would like to stay here again.

We were able to stay at a great price with a last-minute deal during heavy rain. The Room was disappointing in that there was no valuables box, and the toilet exhaust fan didn’t work. For valuables, we had to go all the way to the bath area on the 5th floor to use the valuables box there, then head to the far open-air bath on the 6th floor. The open-air bath was amazing. We went in during heavy rain wearing a woven hat, but there were only two, so other guests seemed inconvenienced. We enjoyed it enough and handed our umbrella over before leaving. It would be better if a few more were provided. Amenities in the Room were minimal, and anything else you need is placed on the 1st floor, so you go pick it up yourself. The pillow was very thin, so we borrowed one from three types of pillows available on the 1st floor. When I visited it was pouring rain and there weren’t many other guests, so pillows were still available—but I wonder if they restock them when it’s busy? As for meals, for this price they were acceptable. The steak was processed meat. It’s all-you-can-eat crab, but it’s better not to expect too much. There was also eel; warming it up on the hot plate after cooking steak made it tasty. For breakfast, the DIY rice bowl (toppings over rice) was delicious. Above all, drinks were all-you-can-drink from check-in until 11:00 p.m.—dinner started just 30 minutes after welcome drinks ended—and after that we went to the bar. Since you can take drinks back to your Room as well, we relaxed and drank plenty. The welcome oden and steamed meat buns were also delicious. We also enjoyed midnight udon as a late-night snack—overall we fully made use of everything. The staff members were foreigners as well, but everyone worked very hard and they were wonderful. We would definitely like to return again. Thank you very much.

It was quiet and relaxing, and we could enjoy an ocean view from every Room. There were also sea-side seats during meals, so we were able to spend our time in a warm, peaceful mood. However, as West Izu is not very convenient for transportation, we would love to visit again and again if that could be improved.

- The staff were very helpful. - The dishes included in the course were delicious and generous for the price. - We were too tired from sightseeing before arrival to see everything, but there were many kid-friendly spots inside the Hotel, which made it great for families. - When traveling to Fukui near this Hotel again, we would like to stay here again.

I stayed here to celebrate my son’s birthday and mine. Even though I mistakenly made a Reservation for a twin room instead of a double, they kindly changed it for me. We also received celebratory chocolates, and as always, The Ritz makes me feel elegant every time I visit. The staff and the food were outstanding. I would like to come again next year. Thank you very much.

Everything—from the service and the Hotel’s interior design to the teppanyaki and even the smallest details in the guest room—was perfect. It was a truly moving and wonderful stay.

We stayed for one night during our summer vacation trip. We came mainly for the pool, but there were so many events and fun activities for kids throughout the property that one night was nowhere near enough! Everyone was so kind to our children, and they were very happy—they keep saying they want to come back again (lol). When we visit Awaji Island again, we would love to stay here again!!

We stayed at Horizon and used the indoor pool and buffet, and everything was excellent. The view from our Room was beautiful, and we were truly moved by the sunrise over the ocean. The location is great, so the views from outside the Room were also stunning, and the interior design of the building was lovely—it was fun taking photos throughout. The Accommodation is spacious, so getting around took a bit of effort, but there were welcome drinks and other events along the way, which made moving around enjoyable. The food was delicious, with a great selection of kids’ options as well, so our whole family had a wonderful time.

I’ve traveled to Akan several times, but this was my first stay at this Accommodation. It has the feel of a long-established property, and the staff were calm, courteous, and kind. I was satisfied with both breakfast and dinner. The Onsen was very pleasant as well, but the sauna was too hot—right when I stepped in, I burned the soles of my feet. I had been looking forward to it, so it was a bit disappointing.

This was my first time sightseeing in Otaru. We stayed at this Hotel right in front of the Otaru Canal. It was a one-night stay for our family of three, and we ate out, so we only needed a place to sleep. The Room felt a bit small, but since we were just sleeping there, it was more than enough and we were satisfied. Next time, I’d like to try the Hotel breakfast. There are many coin-operated parking lots very close to the Hotel, and the rates were much cheaper than in Tokyo. We parked overnight and left the car until checkout while sightseeing around Otaru Station, and it cost 800 yen for 24 hours. There were coin parking lots around 800–1,200 yen. The Hotel Facility was clean, with a calm lobby atmosphere as well—we were very satisfied. Amenities such as face wash, cleansing products, and skincare items were available on the first floor. I’d like to stay here again when traveling to the Otaru area. Thank you very much to all the staff members.

The staff service, Facility, Room, Miyajima cruise, dinner, and breakfast were all very satisfying. We had a Multiple Night Stay, and there was almost nothing repeated at dinner. Also, the rice balls made on the spot at breakfast were perfectly shaped, and our whole family enjoyed them. Thank you very much to all the staff.

About five years ago, I stayed at your Hotel on a tour arranged by a travel agency and was deeply impressed, so I returned for personal reasons. This time, on an independent trip by private car, I was once again amazed by the magnificent building that suddenly appears along the cliffside.\nDespite the rainy season, we had a clear view over the Tsugaru Strait, and to our delight the hydrangeas were in full bloom.\nThe Onsen was also excellent. The cuisine truly reflected local Tsugaru flavors; everything was delicious, and in particular the specially ordered large abalone grilled on a ceramic plate was outstanding.\nThank you very much for your hospitality.