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Perched on a hill near Kawana Station, this Accommodation has a wonderful sense of charm. Even though it is upscale, the attendants were warm and approachable, making our stay truly comfortable. The Onsen baths are available both indoors and outdoors, and we could enjoy them at the same time; the water quality was excellent. The kaiseki dinner was outstanding—as expected of a renowned Ryokan—and we enjoyed it so much that we even had the late-night snack. The peaceful atmosphere, with occasional birdsong, was so soothing that we didn’t want to leave. We will definitely return.

The three of us—three generations of our family—stayed here. That day, only the suite Room was available and it was a bit pricey, but with the spectacular view it was absolutely the right choice. The scenery, cuisine, and service were all outstanding. I have never had sea urchin this delicious. The Standard Plan offered more than enough dishes, and our son in his 20s was very satisfied. The sunrise was slightly covered by clouds, but that made it feel mystical in its own way. This is a Hotel we would definitely like to visit again.

The relaxing Facility, the charming Room, the wonderful cuisine, and the silky Onsen I could stay in forever—everything was exceptional. The staff’s warm smiles and attentive hospitality made it even better. This is the first Accommodation where I truly didn’t want to leave because it felt so comfortable. I would love to visit again. Thank you very much.

Everything was excellent. Thank you for accommodating my allergies at both breakfast and dinner. Every dish felt thoughtfully prepared, and I truly enjoyed the food. The Room was clean, and being able to smoke on the terrace made my stay very comfortable. The staff were all very kind and attentive, and the private open-air bath with its spectacular view as well as the in-Room open-air bath were incredibly relaxing—making it a wonderful holiday.

Thank you very much for taking care of us during our 4-night Multiple Night Stay. This time, we stayed in the “Oryu” Room. First of all, every staff member was incredibly kind and clearly loves animals. Everyone greeted us with a smile, was gentle and attentive, brought anything we needed right away, and did their best to accommodate our requests. I’m truly grateful—your staff deserves more than five stars. Next, the meals. We were told they were prepared in a special-suite style, and both the taste and quality were excellent—high standard, delicious, and thoughtfully varied. Even over several days, we never got tired of them and enjoyed every meal. With longer stays, menus can sometimes become difficult for the kitchen side as well, but you handled everything so carefully. Since I’m also a small eater, you kindly let me choose from the menu and adjusted portion sizes accordingly. This also deserves more than five stars. As mentioned earlier, your care for animals was also very thoughtful and helpful. I visited with both a dog and a cat, and it seemed comfortable for both of them. The hot spring water quality was also wonderful. As for the guest room layout: there is a long corridor between the Room area and the bath area, which felt slightly inconvenient, so I deducted one star there. On the other hand, having an additional Room separate from the main living space made it easy to stay comfortably even when traveling with friends—an excellent design. Regarding amenities: there are no pet amenities provided (so bringing your own is necessary), but having at least a litter box available would be very helpful. The surroundings were also fantastic—like a hidden mountain hamlet. By chance we were able to see “Children’s Kagura,” which has deep history and is clearly cherished by the community. The performers practice extensively (twice a week), and while they are indeed children (apparently ranging from 3rd grade elementary school to 3rd year high school), their performance was outstanding and truly impressive. If your dates happen to coincide with it during your stay nearby, it’s absolutely worth seeing. (It seems Kagura is held several times a year; I’d love to see other performances as well.) I also felt that preserving traditional Japanese festivals like this is part of what makes this area so special—and I think it may become even more well-known in the future. It’s about 30 minutes by car to Yufuin Station, so even on an extended stay you can easily go shopping for necessities. Sightseeing around Yufuin should be convenient as well—and Beppu is also about 30 minutes away via expressway—so overall it feels like an excellent location for travelers who want to explore.

We stayed one night at another Accommodation to get our “cat fix,” then booked a second night here as a couple after seeing reviews saying the food was delicious and you can meet adorable cats. The exterior is incredibly charming. We were able to use the “Now’s the Time for Ito!” campaign, so we got a great deal. We chose a Room with an ocean view, but unfortunately the weather wasn’t great, so we’d love to come back and try again. The baths are private and require a Reservation after check-in. In addition to an indoor bath, there is a semi-open-air bath with a small garden; it has a roof and walls so you can’t see the outside scenery. It’s genuine Onsen water, and since it was mosquito season, they even had an adorable cat-themed mosquito coil burning. Because we were leaving early the next morning, we chose a Plan with dinner only—but the meal was so surprisingly delicious it felt like something from a starred restaurant, and we regretted not adding breakfast. The sashimi was fresh, and each dish was carefully handmade—many unlike anything we’d had before. Everything was excellent: spring rolls, small side dishes, simmered kinmedai (splendid alfonsino), white rice, and more. The hamburger steak served toward the end wasn’t greasy or heavy, and the portion size was just right. Dessert also offered variety—fruit, cake, and ice cream. The cookies in the Room (and even the souvenir cookies) were delicious too. This is an Accommodation worth visiting just for the food alone. We’ve stayed at many Hotels and Ryokans around Japan, but my wife and I still talk about how amazed we were by how good the料理 here was. After dinner there was time to interact with the cats. It’s not really hands-on cuddling time, but the owner let us hold one of them and take photos (the cat looked slightly unimpressed!). The owner and his wife were extremely kind, and their hospitality truly came through. At checkout it was raining quite heavily; they lent us an umbrella for walking to our car—and even came out to retrieve it after we got in. We’d love to return.

Thank you very much for your heartfelt hospitality during our three-day, two-night stay. Every dish made with local ingredients was deeply flavorful, and the free-flowing natural hot spring water was so soothing it felt as if both body and mind were gently unwinding—my spouse and I were truly refreshed. On the second day, we enjoyed a full round at a golf club near the Accommodation. Although it was extremely hot, the Onsen we had upon returning eased our fatigue, and once again we were reminded of how wonderful BeniyA’s hot spring water is. Also, whenever we encountered your warm smiles and greetings—especially from the attendant in charge of us—we felt at ease. Even a brief word when passing in the hallway showed such thoughtfulness, and we are sincerely grateful that we could spend our entire stay so comfortably. In addition, hearing from the proprietress about the kitchen knives left a strong impression on us—particularly as it came just after seeing news about a female figure skater receiving Japan’s People’s Honour Award. On our way to the large public bath, we caught a glimpse of the kitchen area and felt anew that these knives support your delicious cuisine every day. This trip became a cherished memory for us as a couple. We would love to visit again in another season—and next time, we hope to enjoy winter crab delicacies.

I stayed here last year and was very satisfied, so I chose this Hotel again this year. Above all, the highlight is the wide variety of food. Everything was delicious, and I ended up going back for seconds many times. The pork shabu-shabu served in a small hot pot was especially outstanding, and I loved that you can shabu-shabu not only pork but also seafood. With several broth options to choose from, I could enjoy it exactly the way I like. In addition, there were sushi and sashimi, Tokushima ramen, freshly fried tempura, and a great selection of other dishes such as crispy lotus root and sweet potato chips—so much variety that I enjoyed every bite without getting bored until the very end. At the large public bath, bath towels and face towels were provided in the lobby area, so it was very comfortable to be able to use fresh towels each time. There was also complimentary ice cream after bathing, which felt like a thoughtful touch. The night view from my Room was also wonderful—the sparkling city lights were truly beautiful and made for an unforgettable moment. I was completely satisfied with everything—food, baths, service, and views—and it’s a fantastic Hotel that makes me want to come back again.

We stayed here for a birthday trip, and it truly was a completely satisfying stay. Dinner was top-class in every respect—flavor, presentation, and ingredient quality—and the smoked splendid alfonsino was especially outstanding. They also kindly prepared a special birthday message plate at dinner, which made us very happy. The restaurant service and atmosphere were wonderful as well. The Japanese breakfast the next morning was also high quality, and the presentation using a wooden bento box felt fresh and memorable. The Room was very spacious, and the ocean view from the second floor was breathtaking—sea and sky blending into one. Soaking in the open-air bath (Onsen) while gazing at the moon was an indescribably blissful moment. With no TV intentionally provided, we were able to enjoy a digital detox and fully immerse ourselves in nature. Our daughter loved the pool too, so I highly recommend it for families with children. The lounge bar offered a wide variety of drinks and alcohol, and it was convenient and appreciated that we could bring them back to our Room. We would definitely like to stay again.

In mid-May, the three of us—my mother in her late 80s and my husband and I—stayed here. Throughout our stay, the staff, including the proprietress, showed thoughtful care for my elderly mother, and we are truly grateful. The cuisine made the most of fresh seafood from Ise Bay, Matsusaka beef, and seasonal vegetables from Mie Prefecture. Each dish was carefully crafted and delicious; even my mother, who usually eats little, enjoyed her meals. The bath overlooking the beautifully maintained Japanese garden featured a gentle Onsen that felt kind to the skin, and we were able to relax and enjoy it many times during our stay. We stayed in “Tochi,” and were able to spend a comfortable time at ease in a Room richly finished with wood and on an open veranda. The Japanese garden was stunning; there were many hydrangea buds during our visit, and imagining how beautiful they would be in bloom made it all the more disappointing to leave without seeing them—but it was still an outstanding trip.

We visited for a family trip to celebrate our daughter’s marriage. As it was formerly an art museum, we were overwhelmed by the meticulously designed building by Tadao Ando and the many artworks displayed throughout the property. The Room was extremely comfortable, and the pool we had been looking forward to was wonderful—we were able to fully enjoy this extraordinary space. We expected Western cuisine, but instead were delighted by beautifully refined Japanese dishes. The drink pairings matched to each course were perfect, and every dish moved us. The congratulatory wedding cake we had ordered was also truly delicious and became a wonderful keepsake. We sincerely appreciate the warm hospitality of all the staff. This is a superb Hotel where architecture, art, and food are all in harmony, and we would love to stay again.

I have stayed here several times, and it remains a wonderful Hotel. The staff are excellent, and the meals are outstanding and delicious. This time, I also enjoyed seasonal ingredients that felt like summer and was very satisfied. The Room is also lovely, with beautiful fittings and flooring. It is quiet and relaxing. Whenever I come here, I can spend my time slowly and peacefully, which I really appreciate. I would definitely like to stay again.

I stayed here for a concert trip this time. Because of the concert end time and traffic, I didn’t arrive until 9:00 PM, and I ended up getting to dinner very late, but you welcomed me with a smile and I had a wonderful time. Breakfast was also delicious, and since I had some time before checkout, I was able to take a walk in Kenrokuen Garden across the street. The location is excellent, and above all, every staff member was smiling and seemed genuinely happy—I would definitely like to stay here again the next time I visit Kanazawa. Thank you as well for your thoughtful thank-you email.

This was my first visit, and I was completely satisfied. While many places operate with a small team these days, I was surprised by how many staff members there were here. The Room I reserved was excellent—an in-room bath, a massage chair, and a view that couldn’t be better. The three baths were also great, each with its own unique atmosphere. The guests were calm and respectful, so I could relax and enjoy a peaceful stay. This has become an Accommodation I’d love to visit again.

Both the in-room meals and the Onsen enjoyed while gazing out at the sea felt truly extraordinary. We could also watch the fireworks festival from the Room window.

I’ve been wanting to visit in every season since my last stay, but our schedules never lined up, so we ended up returning in July again. The cedar-lined path from the Accommodation to Hakone Shrine felt cool and refreshing even under the strong sun, and we were lucky enough to hear the evening cicadas singing—reminding me once again how wonderful Hakone is. Even during dinner we could occasionally hear them; together with the thoughtfully prepared dishes with elegant seasoning and the recommended sake, it made for a truly luxurious time. The next day, after enjoying a healthy breakfast carefully prepared, we were kindly driven to Motohakone Port. From the deck of the pirate ship, we cruised while looking at Mt. Fuji and fully enjoying the cool breeze. We’ll be back again.

I visited to experience an auberge.\nThe food was wonderful, and the service was kind and welcoming, making my stay warm and comfortable.\nI would definitely like to come again.

I visited by car with my husband and son on our first family trip in a while. We were delighted by the elegant lobby and lounge, beautifully decorated with flowers and furnishings, and by the stunning view of the cove from the windows. The cave-style bath we had been looking forward to, as well as the panoramic bath, were wonderfully relaxing, with silky-smooth water as we enjoyed the scenery. For dinner, we had an exquisite kaiseki course in a private dining room. We chose sashimi made from locally caught fish of the day, and every dish was outstanding—beautifully presented with impressive table settings. We also enjoyed freshly grilled fugu prepared right in front of us, along with a sake tasting. After dinner, we played darts, enjoyed wine at the bar, and went back to the baths—making the most of our stay. Our Room also had a fantastic view, and we were able to truly unwind. This is an unforgettable Accommodation that I would love to visit again.

My mother, who stayed with me and uses a wheelchair, received thoughtful and warm support, which was a great help. I only get to see my mother, who lives far away, a few times a year. I’m truly glad we were able to spend our precious time together here in comfort and at ease. My mother was very happy as well, so we would love to visit again. Thank you very much.

This Accommodation is perfect in both facilities and service. Everything is spotless, and it was truly impressive how the staff provide heartfelt hospitality while maintaining a comfortable sense of distance from guests. I felt they must place great emphasis on staff training. Dinner was a full-course Japanese meal featuring local ingredients, with abalone and splendid alfonsino as the highlight. The seasoning was natural and brought out the best of each ingredient. Both dinner and breakfast were generous in portion, but everything was so delicious that I finished it all. Thank you for making such wonderful summer memories for us.