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Our First Visit to Ubud no Mori All of the staff were incredibly kind and spoke to our dog so warmly. Thanks to them, we felt welcomed and comfortable from start to finish. The food was absolutely delicious—we were more than satisfied!! We even got to enjoy the late-night soba, which made the evening even happier. Being able to relax and have such a wonderful time with our dog became a truly special memory for us. We would love to visit again! Thank you so much for a wonderful stay!

This visit back to the Accommodation was a firm promise we made with M-chan and N-chan’s family, whom we met here two years ago in August. That day, we played together at the dog run, shared dinner, and spent bar time talking about many things—it was a once-in-a-lifetime encounter during our stay. I still remember how incredibly fun it was. At the time, our M was still an only dog, but meeting M-chan and N-chan—who became friends with us—created an irreplaceable and wonderful bond. We were also truly happy to become friends with their dad and mom as well. At checkout, we made a strong promise: “Let’s all meet again here at this Accommodation someday, healthy and well!” But soon after that, we were shocked to receive the sudden news of M-chan’s passing. Her mom told us that she crossed the Rainbow Bridge in March. We were heartbroken that we could no longer reunite with everyone in good health as we had promised. Still, because this Accommodation was a place M-chan loved so very much, we wanted to honor her here—and so all of us were able to meet again. Together—with their dad and mom; M-chan and N-chan; our MM sisters; and us—we came back to the Accommodation saying “We’re home!” The staff welcomed us warmly with gentle smiles saying “Welcome back,” and M-chan and N-chan—and our MM sisters—were absolutely delighted. For dinner, they seated us next to each other, and it became a joyful dinner time as we talked together while remembering M-chan. At bar time as well, we shared many memories with their dad and mom and talked about what lies ahead; it was a warm, gentle time that passed slowly. We also had breakfast together afterward, then played at the dog run right up until the last minute—sharing truly priceless moments. We believe none of this would have been possible without the kindness and support of all the staff. We are filled with gratitude for watching over our stay until the very end with such warmth. This Accommodation truly brings people together! And it is a one-of-a-kind place—wonderful, beautiful, something you can be proud of—that helps fulfill promises made between beloved dogs! A wonderful place where wonderful encounters happen! MN family & MM sisters’ family—we will come back together again! To the manager and all staff members: thank you so much for everything!

I stayed here on my birthday last year and had a wonderful time, so this time I stayed for two nights to celebrate my friend’s birthday as well. The meals, the baths, and the hospitality were all excellent—I was completely satisfied! I’m also grateful to the staff member who took care of us. Thank you for bringing the cake to our Room after dinner. I was also happy to receive the flower gift from the Accommodation. We could see the ocean from our Room, and it almost felt like a waste to go out. It’s quite far from Yokohama, but I would definitely like to visit again. Thank you as well for the Diamond Member benefits. We went fishing, but perhaps as a safety precaution, the barbs on the hooks were too small and we couldn’t keep bait on them. Since I usually enjoy fishing, it was disappointing, but next time I’d like to bring my own hooks and bait.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

Everything was spotless, and we had a very comfortable stay. The food was excellent—especially the sashimi, which was thick and delicious. It even included fugu sashimi, with my favorite skin served on the side, so I was completely satisfied. The bath was also thoroughly cleaned and truly pleasant to use. This time we couldn’t try the nearby Ryokan hot-spring tour, but we’d definitely like to do it next time.

The Japanese dinner was very delicious. Breakfast was just right. If I had to be picky, it would have been even better if rice porridge had been an option for breakfast. That said, the staff were professional and made our stay very comfortable. The Room was clean and tidy, and having a massage chair was a nice touch. The bathroom in the Room also had a drying function, which was very helpful. There were also a large public bath, a sauna, and private family baths. The large public bath is available even late at night, which worked well for us—we could bathe after sobering up around midnight. We would like to stay again.

There were four private Onsen baths, and each one was very clean and a pleasure to use—it really helped me unwind. I usually manage about three visits, but I wanted to try all four, so I pushed myself. The meals were truly delicious. They were mainly Japanese-style, with some Western-style dishes in between, so I enjoyed a great variety. The fish had absolutely no odor and was so fresh that I felt I had never tasted anything like it before—what a surprise. Dinner and breakfast rice and miso soup were also excellent, which I really appreciated. I would love to visit again if I have the chance.

We stayed for two nights with our two Pomeranians and my father, and had a very comfortable time at this dog-first Accommodation. The staff, the Room, the meals, and the bath were all excellent. Since it was hot, we really appreciated being able to borrow a free cooling neck wrap for our dogs. The portions were generous, and I’m sorry we couldn’t finish everything. We would love to stay again.

Given the location, it may be no surprise that the fish is delicious, but the soup and side dishes were also excellent. The cooking showed outstanding taste and skill. Breakfast in particular was impressive—generous in portion size and well balanced. We stayed as a family in two Rooms. The special Room in the main building was very relaxing, with a living room overlooking the sea and a bedroom with a massage chair and a large TV. The detached annex was spacious and stylish with a modern feel, and we slept very well there. This was entirely our mistake, but thank you for kindly helping us look for our lost item. A wonderful Accommodation.

Thank you very much for your continued support. This time I was in Memanbetsu for work and mostly just slept, but thanks to the warm hospitality of your staff, I was able to relax and enjoy a restful stay. Thank you very much. I expect my next visit will be next summer. I look forward to staying with you again.

This time, we were completely satisfied with the Room, meals, and staff. Last time, the front desk staff were unfriendly and we wondered what was going on, but this time both check-in and check-out were very pleasant. The meals were also very delicious, and although it was the same attendant as last time, they were extremely considerate. Thank you very much!

Beppu for the first time in a year—and GAHAMA Terrace. Nothing to complain about; we had a very comfortable stay. I really do love this place. I also love the view from the maisonette—being at eye level with the sea is wonderful—but it might be better if the plants were trimmed a bit. I know they grow back quickly in summer, so it may be difficult, but from inside, having the ocean fill the entire window is simply perfect. We’ll visit again when it gets cooler. GAHAMA is amazing, and Beppu is amazing too.

The Hotel staff were wonderful, and the food and baths were excellent!

As always, we had a relaxing stay. Thank you very much. Compared to the past, it felt like there were fewer dishes, but given the times, I understand that can’t be helped. I was also happy that you still served rockfish. Just one thing I noticed: I wish there had been a bit more sauce for the rockfish.

This luxury Japanese-style Ryokan with views of Mt. Fuji offered exceptional service. The view from the Room was stunning, and the windows were polished to a shine, which showed true hospitality. Both the in-room bath and the large public bath were comfortable and deeply relaxing. The meals were also delicious. The attentive service made our children happy as well. This is an Accommodation we would love to visit again.

The Hotel was clean, and we enjoyed delicious meals. However, it was exactly sunset time, and it was disappointing that the curtains were closed so we couldn’t see it. The Onsen had a wonderfully silky texture that left our skin smooth! We used it three times. One thing that concerned me: when we arrived, a staff member came to take our luggage. While we waited with our dog in a stroller, we were told to wait outside until check-in at the front desk was completed. Waiting outside in the summer heat didn’t feel appropriate. If possible, I would have liked to wait inside—even in a corner of the lobby—while only one representative went in to complete the check-in. I heard that around autumn there will be a new Accommodation where guests can stay with their dogs, and I’m looking forward to it! I would also be very happy if there were a dog run.

The Room and Facility were exactly as shown in the photos, and the full-course Italian meal was delicate, outstanding in both taste and presentation. The woman who served us on the floor was exceptionally attentive and responsive, providing truly excellent hospitality. My mother, who traveled with me, also praised it highly and said she would love to come again.

This was my second stay. The meals were delicious, and the in-Room bath was wonderful—I’d love to stay again. The sirloin at dinner had a bit more fat than I prefer for my age, so I would appreciate it if there were a little more lean meat; however, everything else was extremely satisfying!!! And so luxurious! It felt like, “Is it really okay to serve this much matsutake?” I’m very happy with the in-Room bath as well, but because I’m on the larger side, some water overflows when I get in. Since the bath area and Room are truly barrier-free, I worry that the water might flow into the Room, so I have to get in very slowly, which is the only downside. It would be great if there were something to prevent water from flowing out. The salted bread we received upon arrival was delicious, and we bought the same bread at the bakery next door before heading home the next day! We plan to buy it again next time!!

The meals were truly outstanding. The sake pairings were also excellent. This is an Accommodation I definitely want to return to for the first time in a while.

All staff members who supported us were incredibly hospitable, and it made our trip truly wonderful. Our whole family was very satisfied—thank you! The facilities were up to date, and the security was excellent. The Ryokan was also very clean and hygienic. Both dinner and breakfast were delicately and elegantly seasoned, everything was fresh, and we enjoyed every dish—it was all delicious. This is a Hotel we would definitely want to stay at again! Thank you as well for preparing surprise plates for us on two consecutive days!