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We stayed here for our wedding anniversary. The Accommodation had a wonderful atmosphere, the meals were delicious, and all the staff were kind—everything was truly perfect. The semi-open-air bath in our Room was especially relaxing, and we used it five times during our stay. Our

The quality of the onsen was excellent and warmed us to the core. Being able to use it 24 hours a day was also greatly appreciated. All the staff were kind and provided such warm hospitality that it felt like returning to my countryside home. Thank you so much for everything!

We stayed here for a family trip to celebrate my son's birthday. The quality of the bathwater was smooth, and the temperature was just right, making it very enjoyable. The baths were well-maintained, and three generations of women in our family enjoyed the panoramic bath together

My first time at Nozawa Onsen. I was excited even before going, and as I imagined, it was a wonderful property & onsen area! Upon arrival, I immediately went to the nearby Oyu. It was really a hot onsen, but once I got in, it seemed like I could get addicted to it. The ryokan

I was a little worried at first, but another international staff member who helped us at dinner was experienced—very polite and attentive. The meal focused on crab and we thoroughly enjoyed it, but the other dishes were also excellent. The soup, chawanmushi (steamed egg custard

The room felt like a row house, and there was a slightly musty smell when I entered, but it became unnoticeable over time. There is no service, but once you check in, you can come and go freely, and above all, being able to enter the Onsen at any time was very nice. I would like

The service at check-in, the room upgrade, the hospitality of the staff, the delicious breakfast and dinner, the relaxing Onsen, and the peaceful atmosphere were all excellent. I will definitely use Kozeniya when I travel to Tottori Prefecture again. You won't regret staying here

were all delicious. When we asked if we could take the large abalone shell home, they cleaned it nicely and gave it to us. The wagyu beef was also tender and could be easily cut with teeth. The onsen was spacious, and it was nice that the outdoor bath for women offered a scenic v

The service was excellent, and they mentioned they were from Nepal. [Room] The Room was spacious and clean. While we were out for dinner, they laid out the futon for us, which is a typical Japanese style. Upon arrival, they served us warm tea and sweets, which helped relieve o

Although it is a little away from the main Onsen town, this Accommodation had a relaxed, secluded retreat atmosphere that made for an unhurried stay. The front entrance and exterior felt a bit plain, but once inside, the calm lobby and lounge space opened up and immediately lif

After arriving, we fully enjoyed the Onsen— the large public bath, meals, a private bath, and the open-air bath in our Room. The free-flowing private bath and the open-air bath in the Room were exceptional. Both dinner and breakfast featuring local ingredients were delicious, and

You can relax in pajamas, sweatshirts, yukata robes, or bathrobes provided. Meals are prepared with refined ingredients and served on stylish tableware; everything was delicious. Breakfast offers a portion comparable to lunch and was equally delightful. I would love to stay

To me, it feels more like an auberge than a Ryokan. During dinner this time, a gentleman who served us provided such elegant service that it made the meal even more delightful—thank you very much! Once again, we were treated as repeat guests, which made my mother genuinely h

We chose the Miyabi Room, and it was outstanding—spacious, with a private Onsen and even a massage chair. The complimentary afternoon tea pancakes were fluffy and truly on par with specialty shops, and the crab kaiseki dinner was incredibly lavish, including one whole snow crab p

We stayed for two nights and had a wonderful time. In addition to the Onsen, we were able to relax in two different types of baths. During the day, we enjoyed soba at Tsumagoi Highlands and made the most of our trip from Shiga Highlands to Yamba Dam. Thanks to the owner’s helpful

It was also delightful that the staff remembered us from last year. We enjoyed our traditional New Year's Eve activity of watching the "Kohaku" with delicious food, and towards the end, we could hear the Joya no Kane from Chion-in, making it a wonderful New Year's celebration.

The menu changes with the seasons, and it’s so delicious that I always end up eating too much. On my dog’s birthday, the staff also offered their congratulations. Everyone speaks to the dogs, and my dogs are always delighted by it. The spa treatments, Onsen, food, and staff—every

I was impressed by the attention to detail, such as replacing the used teacups when they laid out the futon during dinner. The food was made with fresh seafood, beautifully presented, and everything was truly delicious! The atmosphere of the Room was tasteful, and the terrace

The staff's hospitality was excellent from the moment we headed to the shuttle bus stop on our way there, throughout our stay at the Hotel, and even during the shuttle ride back to Yaizu Station. We had a truly pleasant experience all around. We’re already talking about visiti