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The ocean view and service were excellent, but for a Hotel of this class, the lack of amenities in the Room and the use of a very cheap hairdryer left a poor impression.

I had wanted to stay here for a long time, but with prices rising it was hard to find the right opportunity—so I was glad I finally got the chance. It’s conveniently located in central Osaka. The Hotel’s design is simple and modern yet warm, with a clean and calm atmosphere. The welcoming feel really stood out, setting it apart from many of the newer foreign-owned Hotels that are stylish but can feel noisy and not very relaxing. I stayed in a Standard Twin room, which was spacious and warmly designed. The bathroom has a separate shower and bathtub, so you can truly unwind and refresh. That said, given that this is a fairly high-priced Accommodation, I felt the service was a bit understated for the price. At times—such as when asking for dining recommendations or requesting extra amenities—it didn’t feel as smooth as expected. Still, I could clearly tell that each staff member was working hard and doing their best to provide good hospitality.

Overall, I was satisfied with my stay. However, it was unpleasant that the reception area was very crowded. There was no guidance for the line, which was a bit frustrating. Regarding the sauna, the mats were not clean, so it would be more comfortable if measures could be taken. It was also a little disappointing that the cold plunge pool was warm. If your group promotes its spa and sauna facilities as a key feature, I would appreciate improvements.

This was a wonderful Accommodation that truly captured the spirit of Rausu, with a great atmosphere overall. The interior and guest room design, featuring extensive use of wood, was especially impressive and felt perfectly suited to the local character. The kelp tea (kombu-yu) served at check-in was delicious, and I appreciated this Rausu-style hospitality. The Onsen temperature was just right, making it very relaxing. On the other hand, there were a few areas that could be improved to make the stay even better. There was a slightly noticeable odor in some shared areas and near the elevators. Also, since Rausu is such an amazing destination, having a minibar in the room with local beer and dairy products would make the stay feel even more connected to the region. Regarding meals as well, because both the Accommodation itself and its location are so appealing, I felt that incorporating more local ingredients and stronger Rausu character would further increase satisfaction. The staff were very polite, and I really liked both the Onsen and the building itself, so I hope it continues to improve even more in the future.

Stayed for one night on a business trip. From the moment I arrived at the property, I was soothed by the kind response of the staff. In terms of the facility, there was some noise from the elevator and doors opening and closing at night, but it was not bothersome. Overall, it was a calm space with few encounters with other guests, and I was able to use the large bath in a private state. The breakfast was also delicious. Although it was a short stay, the staff's consistently kind response was impressive, and I was able to spend a very pleasant time.

The autumn kaiseki meal was delicious, featuring a perfect balance of seafood and mountain delicacies, which we thoroughly enjoyed. Although the town center was bustling with activity, this place offered a calm and serene atmosphere that was truly relaxing.

This Hotel, renovated from a merchant house over 170 years old, offers a unique and charming atmosphere. While the building retains its historical essence, the guest rooms and facilities are clean and designed for comfort, ensuring a pleasant stay. There was no television in the room; instead, magazines and books related to Nagasaki and Shimabara were provided. These were fascinating reads that enhanced the sense of escape from daily life. In fact, I even noted down some authors and titles of books I couldn't finish. What stood out most was how friendly and approachable the staff were. They shared many stories about Shimabara, making my time there truly special. Breakfast was produced by "Oryouri Madoka," their partner restaurant. The carefully prepared dishes were incredibly delicious—especially the rice cooked in an earthen pot, which had an unforgettable taste with perfectly textured grains. Any leftovers were kindly made into rice balls for me to take along on my journey home. This time I chose a breakfast-included Plan but learned that dinner by "Oryouri Madoka" is also available with another Plan. I would love to try it next time! Although my stay in Shimabara lasted only 24 hours, it was filled with rich experiences. Thank you very much!

This is a secluded riverside Accommodation deep in the mountains, with the soothing sound of the river. Dinner was delicious. It was my first time trying basashi (horse sashimi), and it was tender and very tasty. Every dish was carefully prepared, and my spouse and I kept saying, “This is so good,” as we ate. The bath was wonderful—I went in three times. In the early morning, we visited Hagoromo Falls near the Accommodation. The waterfall twists into multiple layers like draped feather robes, and it’s truly impressive. You’ll climb uphill for about 10 minutes at first, but after that it becomes flat. I highly recommend going.

Unfortunately, the weather was not favorable and it rained, but I still enjoyed the creative space and the ocean view. It made me want to stay again soon. However, it would have been better if there were hooks in the bathroom for hanging clothes or towels.