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The building feels a bit old, but the bed was spacious. On the smoking floor, the smell of cigarette smoke hits you as soon as the elevator doors open.

The front desk staff were very helpful, and I had a pleasant stay. Thank you.\nI stayed here while visiting my grandfather’s grave.

The room, facilities, bath, and meals were all extremely satisfying. The meal menu was diverse, and above all, the drinks were incredibly affordable. The morning plate was warm and delicious. Thank you for the wonderful experience. Although there are some reviews mentioning "hair," we found no such issues at all; the cleanliness was impeccable. The bath was very spacious with a large-screen bath TV to enjoy, and there were plenty of amenities available. We stayed as an elderly couple and found it more than satisfactory—truly exceptional! Our future travel plans will likely revolve around Fine hotels in various locations. We're already considering when to stay at this hotel again next time! Despite calling multiple times, we deeply appreciate the staff's prompt responses and their heartfelt service.

The Onsen was excellent, and it felt like a place where you could relax and take your time in the bath. The meals were also delicious. In particular, breakfast offered a wide variety of dishes, and I thought items like simmered dishes and agedashi tofu would be great to serve at dinner as well.

We stayed here during Obon while visiting family graves in Kunisaki. Thanks to the dog shower room, our dog could play to the fullest at the walkable sandy beach and the spacious dog run. Since we were arriving late this time, we didn’t have dinner, but it was very helpful at breakfast that dogs are welcome in the restaurant and there are free-to-use carts (for large dogs). Next time, we’ll definitely enjoy the luxurious dinner! It was a wonderful trip. Thank you very much.

I stayed for one night starting September 28. Since the accommodation offered rental bicycles, I walked from Karuizawa Station to the accommodation (about 10 minutes), left my luggage at the front desk, and rented a bicycle to go out. (The cost was 1,650 yen per day or 2,450 yen for an electric bike as I recall.) Renting a bicycle directly from the hotel made it very convenient as I didn’t have to walk back after returning it. Although the building felt a bit old, the room seemed renovated with new tatami mats and comfortable beds. It was refreshing to see beds placed on tatami mats, allowing me to relax both on the bed and on the tatami floor. I also felt secure placing my luggage directly on the tatami mats. Complimentary bottled water (one per person) and apple snacks were provided in the room. At reception, items like stick coffee packets, facial cleansers, and lotions were available for individual pickup. As there was no private bath in my room, I used the public bathhouse instead. The bathhouse was equipped with shampoo, conditioner, body soap—offered in about three varieties—which were quite sufficient. However, having makeup remover would have been even better. There were only two hair dryers available in total; they lacked power so drying long hair might take some time. A water dispenser was also provided near the bath area which allowed me to rehydrate after bathing—a nice touch. Breakfast included medicinal porridge dishes along with pork miso soup (tonjiru), grilled salmon, and various side dishes—all of which were satisfying! For those who don’t prefer porridge though white rice substitutions are possible upon request; coffee too could be self-served freely during breakfast hours! Overall experience staying here proved pleasant & enjoyable enough that I'd certainly consider returning again someday!

My first stay at Oigami Onsen. The building is old and has many steep steps. Room amenities are minimal. I brought a bathing garment for the open-air mixed-gender bath, but I noticed some guests were not wearing one. However, it wasn’t crowded, so it wasn’t stressful. The meals focused on vegetables and wild mountain plants; they were healthy and delicious. The firefly tour included explanations, and we were lucky to see them at just the right time. It may have been by chance, but we also received a souvenir on the way back, which was another pleasant surprise. The staff’s thoughtfulness and service were excellent.

It was a shame that the dishwasher was broken, but everything else was well stocked and the stay was comfortable. There was only enough toothpaste for 1–2 uses, so I had to buy some; if you’re staying two nights or more, it’s better to bring your own. It’s great that the sea is close and you can watch luxury cruise ships arrive and depart, and it’s also very convenient to casually drop by nearby restaurants and small shops. We also visited Shabu-an several times for breakfast and dinner during this trip, and we’re grateful to the staff for their kindness. Everything was delicious.

I stayed here during the Nagaoka Fireworks Festival. The price was about five times higher than usual, but I understand that. However, the twin Room I reserved was clearly different from the photos—it seemed like a single Room with an extra bed added. I chose this because I wanted beds that were separated, so I was very disappointed. If there were any changes, I would have appreciated being informed properly in advance.

Although the Facility is old, the rates are affordable, and you can tell it is thoughtfully managed, so I was able to stay comfortably. I also felt the warmth and kindness of the staff, which was truly soothing at times.

Thank you very much for a wonderful stay. The kaiseki dinner, in particular, truly moved me—it was the most delicious I have had in years. Each dish was carefully prepared, and both the flavors and presentation were outstanding. I would highly recommend it to everyone. My sincere thanks to the head chef for preparing such an exceptional meal. The Onsen was also lovely, with a great atmosphere, and I was able to relax and unwind. However, I was a little disappointed that the women’s bathing hours were only from 17:00 to 20:00. I would have been even happier if it had been available for longer. The Room was clean and comfortable, and overall it felt like a calm, private space that I really enjoyed. I would love to visit again. Thank you very much.

Stayed with my 93-year-old mother. The room and restaurant were on the second floor, and while the lack of an elevator might be a drawback for elderly guests, the staff kindly provided a wheelchair and assisted us by carrying it up the stairs. The bath was clean, with flowing hot spring water, which was excellent. The room had been renovated and was very clean; however, there were many steps inside the room that could be challenging for elderly guests (though not an issue for younger visitors). From our room, we had a view of the well-maintained garden, which I imagine would be stunning during autumn foliage season. Located within a golf course facility, there is also an impressive rock sculpture—possibly man-made or utilizing natural elements—that is worth seeing. The golf course itself is well-maintained and makes this accommodation ideal for those planning an overnight golfing trip.

The room was very clean and provided a comfortable stay. The meal was a crab course, and there was more crab than expected, which made it very satisfying. It was an experience worth more than the price. We also received a pass for visiting public baths, allowing us to enjoy them even after checkout. I would love to stay here again.

The Room makes excellent use of space, with a high bed frame that allows you to store luggage underneath. The shampoo and conditioner are carefully selected, and their fragrance lasts a long time. There are also several wonderful Accommodations near the Hotel.

This was my first stay. The atmosphere was stylish, and all the staff were courteous and provided wonderful service. Breakfast service was a bit slow, but not enough to bother me. If you’re in a hurry, I recommend choosing an earlier time slot. I’d like to stay again. Thank you!

The breakfast buffet was abundant and delicious, and since it was extremely hot, I was deeply impressed by the frozen water bottle provided at checkout.

I used it for a one-night business trip, and the service was excellent with a clean environment. I think it would also be suitable for a Multiple Night Stay.

I had no issues during my stay.

It felt like living alone, creating a calm and relaxing atmosphere even for a first-time stay. The bed was of excellent quality!

We stayed for 3 nights and 4 days for a tournament. The staff kindly prepared an early breakfast just for us to match the ski resort's opening at 8 AM. Each meal had a different menu, which was very satisfying. The bath was almost private, allowing us to relax and recover, with the temperature being perfect even for my husband who usually doesn't enjoy Onsen. We will definitely stay here again when we participate in next year's tournament.