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This is my favorite Hotel in Yokohama. The interior is truly beautiful, and the Room was spacious, clean, and comfortable. The Minato Mirai view is like a painting. Everyone at the front desk was gentle and courteous, which made me feel very welcome. Thank you for the wonderful Room. We didn’t add breakfast this time, but the room service curry was outstanding. The restaurant is great too, but enjoying a meal in the Room while relaxing and taking in the night view feels like a real luxury. I had a wonderful stay. Thank you very much. I will definitely return.

I was exhausted that day, but I really appreciated how kindly the front desk staff assisted me. The amenities were well stocked, the Room was relatively spacious, and the bed was comfortably soft, so I could relax properly. There’s a Gusto in the Hotel, and there are also plenty of nearby options like Ootoya and cafes, so finding somewhere to eat wasn’t an issue. There was even a drugstore close by, which made me feel very reassured. If I stay in the Shinjuku/Ikebukuro area again, I think this place would be a great choice. I’d love to stay again if I have the chance.

I booked this on short notice during an unexpected day off, hoping to take my grandchild to the beach. We arrived around 10:00, and thanks to the front desk staff’s courteous guidance, we were able to park smoothly and proceed through check-in procedures, changing clothes, and luggage storage without any stress. Within an hour, we were already relaxing on the beach. That day, due to Typhoon No. 10, the waves became quite high and swimming was prohibited from 14:00. Even so, with its excellent oceanfront location—and since we could enjoy the pool and park until check-in—my grandchild stayed entertained and was very satisfied. As for the Room, we were upgraded, and through the wide horizontal window we fully enjoyed the privileged feeling of being right on the oceanfront. The staff were pleasant throughout, making it a very comfortable one-night stay.

This was my first stay, and it was incredibly comfortable and truly relaxing. The Iconic Lounge was wonderful, but above all, the staff’s hospitality was outstanding, making this a very satisfying stay. My wife was also happy and said, “Thank you for booking such a great Hotel—please take me again,” which made me really glad. We plan to visit again for two nights at the end of January, so we look forward to seeing you then.

This was our first time staying with our Toy Poodle. The amenities, dog run, and photo spots were irresistible for dog lovers. Everything was clean, and there were no unpleasant odors. Above all, the Hotel staff were kind. With their pleasant greetings and helpful support when we needed it, the atmosphere was wonderful, and we would definitely like to stay again.

The Room was clean and spacious, making it easy to relax. The night view is wonderful, and on a clear morning, the cityscape and sea of Kitakyushu seen through the large windows feel truly refreshing. The balance between modern conveniences like self check-in and the timeless sense of luxury is very comfortable, and this is a Hotel I would like to stay at again when I visit Kokura next time. Of course, the staff were also cheerful and kind. Thank you for your hospitality.

The Room ambiance, the meals, and the hospitality of the staff—everything was absolutely satisfying. In particular, the dinner tableware and presentation felt wonderfully special and made us feel truly pampered. We also booked an aroma massage, and we were very pleased with the therapist’s professional service (playing soothing music in our Room and carefully explaining each oil’s benefits).

The location is excellent—just a short walk from the station with great access. When I asked to leave my luggage before check-in, I was told I could enter right away, which was a big help on such a hot day and gave me a chance to take a break. The entire building has tatami flooring, making it comfortable to spend time in the Room, and there is also a large public bath where I could relax and recover from fatigue. Breakfast had a wide variety of options and was delicious. The young male staff member on the floor was quick and efficient, which made for a pleasant start to the morning. Thank you as well for kindly assisting me with my inquiry about an item I left behind after returning home.

We stayed with my son’s family—six of us in two Rooms. There was a free shaved-ice service in the arrival lobby, which delighted the kids. The Room was spacious and comfortable. The only drawback was that we couldn’t adjust the air-conditioning temperature very well, but everything else was fine. The large Onsen public bath was also spacious, and we were able to relax and enjoy the Onsen. It may have been a circulated bath, as there was a slight chlorine smell, but there was also a sauna and we had a pleasant stay. Both dinner and breakfast were buffet-style for the first time in a while. Dinner offered all-you-can-eat sushi, sashimi, sukiyaki, steak, and more; breakfast was also very tasty, including local ingredients. I think this is a great Ryokan where three generations can enjoy themselves and everyone can be satisfied.

This was my first time in Tokushima and my first stay at Sunroute, and considering the price, it was a very good Hotel.\nThe building isn’t new, but the Room has been renovated and is comfortable. The bath and toilet are separate, and the bathroom is spacious with a washing area. The towels were thick and fluffy.\nThe large public bath on the top floor isn’t very big, but it’s a natural Onsen with a sauna. There’s no need to bring towels from your Room, and the woman at reception was extremely kind.\nIt’s conveniently located in front of the station, and even if you’re driving, there’s an affiliated parking lot directly behind the Hotel.

About a 10-minute walk along the left-side sidewalk of the main road from Kanazawa Station (Kenrokuen Exit). There is no prominent signage at pedestrian eye level, so the entrance is right next to the Hokutetsu Bus stop “Musashigatsuji / Omicho Market.” Check-in starts early at 14:00. An art piece is placed on the bed in each Room, giving a luxurious feel. There is no large public bath, but the provided bath salts help you unwind. There are several coin laundry machines, and detergent is not required. Wash + dry takes about 80 minutes, from JPY 400. The machines accept JPY 100 coins only, but you can exchange money at the front desk. Check-out is at 11:00, and luggage storage after check-out is available. This Hotel sells Kanazawa Bus One-Day Passes, but Kanazawa Station and Korinbo are both within walking distance from the Hotel.

I had only known Hotel Okura Kobe, but since this was my first trip to Hakata, I chose Hotel Okura Fukuoka. The service and housekeeping were excellent, and access from the Shinkansen station was easy to understand and very convenient. As someone unfamiliar with the area, I truly appreciate the female staff member who kindly showed me on a map where to find delicious ramen and answered my questions with a smile. It immediately put me at ease, and I felt glad I made this Reservation. I couldn’t stop by the basement brewery due to time constraints, but a male staff member also kindly informed me that I could buy beer at the shop. Having stayed at inexpensive Business Hotels near stations before, I was reminded how valuable local tips and guidance gained through genuine conversation can be—and how they become part of your travel memories. To everyone at Hotel Okura Fukuoka, thank you for giving me such wonderful memories.

Although this was a last-minute stay, the staff’s support was excellent, and we were able to enjoy our time comfortably. The Room felt very clean, making for a pleasant stay. Thank you very much.

Connected by a corridor to the neighboring Fujisan Onsen, we were able to enjoy many different hot springs. The Room was stylish, though it felt a bit less relaxing for those used to city life; however, the in-room bath was spacious and the amenities had a lovely fragrance. Above all, the staff’s service was courteous and excellent.

The welcome herbal water drink was delicious—absolutely amazing!! This is truly a tropical paradise, a Resort Hotel. The view from the ocean-view Room was breathtaking—it really felt like “time, please stop!” As we left the Hotel from the parking lot, a handsome front desk staff member waved goodbye, which left a wonderful impression. It was an excellent Hotel that made us want to come back.

Thank you very much for your prompt and kind support when my wife’s condition suddenly worsened and required emergency assistance. We are also truly grateful for your thoughtfulness in preparing a breakfast box for us when we returned from the hospital. This stay ended up being quite hectic, but next time we would love to take our time and fully enjoy the Accommodation. Once again, thank you sincerely for your warm hospitality. Thank you very much.

I was able to enjoy an extraordinary getaway at this quiet mountain resort, with a soothing atmosphere and magnificent views of Mt. Asama. The staff’s warm smiles and professional service—always offering the finest hospitality—were truly comforting. Dinner while watching Mt. Asama at dusk from the mountaintop was a special experience you can’t find anywhere else. From the spa’s open-air bath, the sky felt vast; I imagined how beautiful the stars must be on a clear night, and after my bath I cooled down with a soft drink at the poolside bar. The view from the pool over the European-style buildings, courtyard, and Mt. Asama beyond was also outstanding. It was a Resort Hotel where you can enjoy a truly special summer retreat.

On a whim during the Obon holidays, I made a Reservation for one night starting August 15, booking on August 13. I have a shellfish allergy, and since it was such short notice I thought it might be difficult, but they replied right away, “No problem.” The Hotel does feel a bit old, but it is well kept and clean, so my stay was very comfortable. The meals were generous and delicious. Above all, what makes this Hotel special is how kind everyone is. They don’t say unnecessary things, but if you ask something they think it through as if it were their own matter and respond sincerely. It left me feeling warm inside. It really shows that you don’t need a luxury Hotel to have a great stay. I highly recommend staying here at least once.\nI do not recommend climbing the 365 steps of the Ikaho Onsen stone staircase in midsummer—I was drenched in sweat and completely out of breath.

This Hotel offers excellent value for money, and I always stay here whenever I visit Tokyo. Once again, I was very satisfied with the cleanliness, the attentive yet unobtrusive service, and the convenient location.

This was my second stay. The moment I stepped through the entrance, it felt like a different world. The meals were delicious, the staff’s hospitality and manners were excellent, and our Room was upgraded—everything was taken care of. I would love to stay again. I’m also looking forward to trying the open-air bath next time. Thank you very much for such a wonderful experience.