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Even though my Reservation was made on the day of arrival, everything went smoothly when I arrived—your service was truly excellent, and I’m very grateful. The well-stocked welcome drinks and the thoroughly cleaned Room made my stay extremely comfortable. Breakfast also had a great variety, and I was very satisfied. Considering the price, both the facilities and service were outstanding in every way. This is my No. 1 Business Hotel of the year. Thank you very much.

This stay was highly satisfying from start to finish. The Room was spacious, and I was able to relax in a calm atmosphere. Dinner offered an even wider variety than I expected; each dish tasted wonderful, the portions were generous, and I was completely satisfied. Breakfast also featured a great selection of small dishes, and I really liked the style of choosing freely from what I preferred—it made for a very fulfilling meal to start the day. The Onsen water was especially memorable, with a gentle softness that seemed to blend into the body. Not only did it ease my shoulder pain, but I could also feel my skin becoming smooth. In addition, the attentive and heartfelt hospitality unique to a long-established Ryokan further enhanced the quality of the stay. From check-in to check-out, all staff members were considerate and attentive, allowing me to feel comfortable throughout. Overall, this was an excellent Ryokan where everything—cuisine, Onsen, Room comfort, and service—was of a high standard. It is an Accommodation I would definitely like to visit again.

Even though we made a last-minute Reservation and asked for several special requests, you kindly accommodated us, and all the staff were incredibly helpful—we were truly impressed. The Room had a panoramic ocean view, and it was wonderful to see both the full moon and the sunrise. The Onsen was excellent as well; our children loved it and went in three times. The meals were delicious with generous portions, and we were very satisfied. The lounge has been beautifully renovated, and the welcome drink was a nice touch. The summer vacation–only pool and fireworks delighted our kids, and it was just a short walk from the Accommodation to the beach, making it easy to go back and forth between the pool and the sea. Because they had such a great time, our children said they definitely want to come again next year. Thank you very much for everything—we look forward to staying with you again.

The large public bath is available from 5:30 a.m. to midnight, so I was able to enjoy the Onsen many times at different hours. Both dinner and breakfast were nourishing and truly delicious. Ryokan meals can sometimes be heavily seasoned, but here nothing was surprisingly salty, and I enjoyed everything. In the guest lounge, there were treats like dadacha-mame ice cream and Onsen manju, plus DIY Onsen eggs—these little services were a lot of fun. I also appreciated that soft drinks were unlimited. The garden is lovely, and there are also amenities like spa treatments, table tennis, and a large shogi board, so there’s plenty to enjoy inside as well. I had a luxurious time soaking in the Onsen, enjoying great food, and relaxing at the Accommodation. I would definitely love to visit again.

Conveniently located near the station, and the staff were very kind! The welcome drink was excellent, too. The Room was spacious and very comfortable. Just one thing… unfortunately, the air conditioner’s filter cleaning indicator light was on, and although I’m not sure if it was related, there was a rattling noise from the air conditioner during the night (auto filter cleaning?). Since I could open the window, I didn’t use the air conditioner. Other than that, everything was truly great, and I’d like to stay again.

This was my third stay. I’ve stayed in a twin, a double, and a twin again, and this Room was my favorite. The first time was on the railway side, the second time on the opposite side, and this time it was on the city side with a view of the station and Mores. (For some reason this time, the refrigerator was as large as one for home use—it held a lot, and I was happy that the freezer compartment was also big.) It’s fun to see different scenery from the window each time. I really like the comfortably firm bed, pillows with adjustable height along with cushions, complimentary water service, and the pleasant hospitality from your Hotel staff. Thank you always. I’d love to stay again next year.

The Facility was clean, and we had a very comfortable stay. There were convenience stores and supermarkets nearby, which was great. The staff were also courteous and helpful.

What stood out to me was the service. The best service came from someone who seemed like the manager. At check-in, when I was talking with my companion about how only smoking Rooms were available, he quietly came over and offered to switch us to non-smoking Rooms, and promptly changed both of our reservations. I really appreciated it. The disappointing part was that when I went out from the Hotel and came back several times, I felt ignored completely, which made me feel a bit sad—though some staff did greet me. The Room was very clean, and the bathroom in particular was spotless. The large public bath Onsen was also excellent. It wasn’t very big, but it felt great. Breakfast was a buffet with a good variety, and I ate well.

From arrival through checkout the next day and all the way until we drove home, we were treated with exceptionally attentive, outstanding service, and truly enjoyed a perfect holiday. The food was simply superb, and the butler’s thoughtfulness and service were also excellent—thank you so much to all the staff. We would love to stay again!

Before the end of the rainy season, it rained and we couldn’t see Mt. Fuji during our stay. The location was excellent, and both the dinner and breakfast buffets were delicious—we ate lots of great food, and beer was all-you-can-drink. The Onsen felt a bit lukewarm, and there was only an indoor bath with no open-air bath, but overall we were satisfied. In the Japanese-style Room, it was cold with the air conditioner and summer bedding, so we used a blanket from the closet. The pillows were low. The air conditioner was positioned out of sight, and the Room became quite dry while sleeping, so next time we turned on the humidifier in the corner of the Room. Being confused in the middle of the night was a small downside. There were water and coffee services at reception, an extension cord for charging in the Room, and Japanese sweets provided as well—these thoughtful details were much appreciated.

It had been a while since my last stay. As expected, The Ritz is wonderful. I’d love to stay again the next time I visit Osaka. Also, the scent inside the hotel has changed. I stop by to shop for souvenirs even when I’m not staying, so I noticed it right away. Please consider selling the new fragrance as well—it smells fantastic.

I stayed here with my parents and cousin. It was my first time in Kurokawa Onsen, and it’s a truly wonderful place. Among the many Accommodations, “Yamamizuki” was a Ryokan that left us extremely satisfied. [Setting & Baths] The rain we had been worried about never came, so we were able to relax and take our time. Since it was the perfect season, we were moved to be able to watch fireflies from the bath. I also recommend visiting in June. [Meals] Both the portion size and taste were ideal. Rather than the over-the-top extravagance that can be common at a Ryokan, the dishes felt genuinely “just right,” with thoughtful attention throughout. [Hospitality & Service] There seemed to be many international staff members, but their sincerity really came through, and their service was pleasant. With a comfortable sense of distance—not too close, not too far—the hospitality was also exactly “just right.” My parents and cousin were delighted as well, which I think says it all. I would love to stay again if I have the chance. Thank you very much.

We chose this hotel because (1) three of us could stay in one room and (2) it has a large public bath. After making our Reservation, we read the Reviews and added breakfast. There were so many dishes that it was almost overwhelming—in a good way. The large public bath was also great, except that it was crowded and we had to wait for a washing station. It was nice to have plenty of outlets, but there were mirrors only in the bathroom and by the entrance. If possible, I would have liked a tabletop stand mirror on the desk. That said, we were very satisfied overall, so I rated it 5 out of 5.

I stayed here for my daughter’s move. Thank you for your prompt help when an issue came up. The breakfast was excellent.

Great location right by the station with easy access. The Room was clean even for a Business Hotel, and the in-room amenities were good. After check-in, it was fun to choose the amenities and bath salts you needed. The restaurant was also clean and the food was delicious. Everyone at the Hotel was very kind.

I have been living overseas for 18 years and return to Japan temporarily about twice a year. Whenever I come back, I always visit an Onsen with my wife... We’ve been to many different Onsens, but... we eventually found Oyado Tamaki, and this is about our sixth stay... Now we choose Oyado Tamaki every time. We are extremely satisfied with the Onsen, the Facility, the meals, and the hospitality of the staff.

Because my husband is from Nagaoka, we come from Tokyo to Niigata every year during the Obon season. Our usual routine is to go swimming at Kakudahama Beach first, then stay at Hotel Asuka. The made-to-order dinner buffet is delicious, and the food comes out quickly. The dishes you can pick up anytime are also great, so I always end up eating too much. Both the long-time staff and the newer team members are truly pleasant and welcoming—it makes me feel at home. This is my favorite hotel that I look forward to visiting every year. We’ll be back again next year, so thank you in advance.

This was my first stay, and since the Accommodation is on a hill, the views were wonderful. The large public bath was spacious enough to relax and fully enjoy the Onsen. I was also happy that each guest was provided with two thick face towels and two thick bath towels. I only had breakfast, but there was a good variety and it was delicious. The Shuttle Service bus schedule and the fact that no Reservation was required made it very convenient overall. Considering the value for money, this is an excellent Accommodation that I would like to visit again.

The location is just a short walk from JR Otsuka Station, with plenty of restaurants and shopping nearby—it was such a great area that I regretted not having more time. Also, buses starting from the station’s south exit make it easy to reach subway stations such as Otsuka and Myogadani, which is very convenient when visiting the University of Tsukuba, Chuo University, or Ochanomizu University in Myogadani. There were several buses each hour. The Room and the large public bath were both very clean. In addition, security cards were required not only for the Room but also for the elevators and the large public bath, so even as a solo female traveler over 60, I felt safe and comfortable. I also truly appreciate your kind help with my lost item. Just one thing: I prefer tea, but since I assumed it would be provided and didn’t bring any, I was a little disappointed. Other than that, everything was excellent. Thank you very much for your hospitality.

This was an Accommodation I had been interested in for some time. The hot water was pleasantly warm, so I could soak and relax at length. The meals were excellent, and I also ordered grilled sesame tofu as an extra. It was exquisite. Overall, the service was very good, and I would like to visit again.