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Revisited on December 12, 2025. As last year, we thoroughly enjoyed Matsuba crab. Since female crab is only available until the end of the year, we visited in December. We ordered an additional female crab and upgraded the dried fish at breakfast to nodoguro. This time, we also made a Reservation for a private Onsen bath to fully enjoy the Onsen. The private bath was excellent—if there’s availability, I highly recommend trying it. Our Room this time was Oborozuki, and the semi-open-air bath in the Room allows you to adjust the depth. This was very convenient: keep it shallow when getting in and out, and make it deeper when soaking. Lastly, it seems some guests found the executive chef’s performance a bit overbearing, but it didn’t bother me at all—perhaps because I’ve experienced much flashier performances overseas many times. We’d like to return again next year.

We stopped by during a drive trip to Mt. Aso. We traveled with our 1-year-old child, and we really appreciated the thoughtful consideration for meals. The food was delicious, and the open-air bath was excellent. We would love to visit again if we have the opportunity.

I stayed here again this year during two consecutive days of diving in Yura. The Room was spacious, and I was very satisfied with the amenities and the delicious complimentary coffee at the front desk. Last time, I tried dinner for the first time and was very happy with it—reasonably priced and generously portioned—so this time I also tried breakfast for the first time, and it exceeded my expectations as well. Everyone at the front desk is very kind, and I always feel welcome here. Staying here is one of the highlights of my trip.

We stayed as a family with our pet rabbit. Every staff member welcomed us with warm smiles and kind service, and the female staff at the dining area in particular spoke to our rabbit and took lots of photos for us, so our rabbit was able to relax and feel comfortable. The meals were also filling, with fresh and luxurious boat platters of sashimi, tempura, and more. As it was a Multiple Night Stay, when we returned from going out on the second day, fresh towels, extra trash bags, and replacements such as the kettle and teacups had been prepared for us, which we truly appreciated. We were also very grateful that there was no time limit for bathing. The Onsen left our skin smooth and silky, and even after returning home my skin continued to feel great. There happened to be the Shirarahama Fireworks Festival during our stay, and they kindly told us how to get to the venue as well as good viewing spots, which was very helpful. Since there are only a limited number of Accommodation where you can stay with a rabbit, we’re really glad we found such a wonderful place. We would love to stay again.

I was able to fully relax and heal my exhausted body after caregiving. Thank you for taking care of me. I felt the food was a little strongly seasoned, but I finished everything! It was a very good rest. I look forward to staying with you again.

Our family of four stayed on the concierge floor, split between two Rooms. The location was extremely convenient, right above the station. The Rooms were spotless and very comfortable, with wonderful views, and we also felt at ease thanks to the warm hospitality of all the staff. We also enjoyed the lounge services. I would recommend this Accommodation to friends and would love to stay again.

I stayed for three nights and was completely satisfied!! The Hotel was spotless throughout—bright, clean, and beautifully maintained. The front desk staff and housekeeping team were friendly and welcoming, which created a great atmosphere. The amenities were refined, and I was especially happy to have organic coffee. One small note: the complimentary mineral water in the Room refrigerator had to be picked up at the front desk from the second night onward. It would be even better if it could be placed in the Room during cleaning. The Room was bright and clean, with no odors in the bedding. I’m a bit particular about cleanliness, but there was nothing that bothered me here—I felt very comfortable. The bath area and changing room were also very clean, and the open-air bath was wonderful. The ReFa hair dryer and other amenities such as shampoo were great as well. I especially loved the post-bath lounge and terrace. I think this is one of the best Hotels in this price range. I already have a Reservation for next month. This time I had a Room with a view of Mt. Asama, and the sunrise was beautiful. I’d be happy if I could have a mountain-view Room again next month—can I request that? Thank you for a wonderful stay.

I stayed here with my mother in her 80s. From the moment we arrived, we felt thoughtful attention to detail, and it left a wonderful impression. Enjoying a delicious cheesecake while looking out at the ocean was lovely, and we ended up relaxing in the lobby for quite a while. We stayed in two Japanese-style Rooms, which were spacious and comfortable, and the futons were exceptionally cozy. In the evening, there were unexpected activities like roasting marshmallows and watching fireworks, which became great memories. We only had breakfast, but it was elegantly seasoned with light flavors and generously featured ingredients from Mie Prefecture—everything was delicious. The portion size was just right. The baths were kept very clean, and all of them—including the open-air bath and pearl bath—were truly relaxing. The staff’s courteous service also made a great impression. We chose Shiojitei to celebrate my mother’s full recovery, and I’m glad she enjoyed it. I would definitely like to stay again!

We stayed here for a family trip to Osaka with five people. In a word, it was an extremely satisfying Hotel. The building was new, very clean, and comfortable with good air conditioning. The large public bath had a sauna, and the cold plunge pool was refreshingly cold. The room also had a separate bath and toilet, so we could relax even if we didn’t go to the public bath. There was also a wide variety of welcome drinks, which we enjoyed while unwinding after check-in. In summer, it was available until midnight. The breakfast buffet had many options, and everything was delicious. The staff were kind and courteous, and the luggage storage service after our stay was very helpful. It offered great value for money—I was surprised to receive this level of service at this price. I would definitely like to stay here again when visiting Osaka.

This was my third stay. It’s close to the station, and the Room is very clean. The breakfast is just as good as at other Hotels, with daily rotating menu items, so I never got bored. The amenities are plentiful, and even on a business trip I had an enjoyable stay. I will stay here again.

We stayed for four nights in a Premier Deluxe Corner Suite at the end of August. We stayed as a family of four with two preschool children, and the Room was spacious and comfortable. The consideration shown to our children and the availability of loaned amenities were excellent in every way. The quality of the provided furniture and appliances was high, so we had no stress at all even during a longer stay. For breakfast, the Japanese set at Shinkiro offered a wide variety of dishes, and we were very satisfied. This Room is highly recommended for families with children. We would love to stay again.

During my visit to Hamamatsu to return to my family home, I stayed with a No Meals Included plan this time. I enjoyed staying in a room with a view of Hamamatsu Castle, which allowed me to enjoy the scenery at an affordable price. There was an amenity bar at the reception area, which wasn’t available before, and I made use of various items. Personally, I liked the coffee and bath salts. The unmanned shop has also increased in convenience as I could get drinks without having to go to a convenience store. Unfortunately, all the pillows at the pillow bar were already taken, so I'll look forward to trying it next time. Although it may be difficult, I feel that having a large public bath would make it even better.

My third stay. For me, Ace Hotel Kyoto has become a destination in itself. In addition to the unbeatable convenience of being directly connected to Karasuma Oike Station, I’m always impressed by the staff’s warm smiles, thoughtful attention to every detail, and the remarkable quiet of the Room—so peaceful you don’t hear a single sound. It’s a Hotel that makes me want to stay forever. To all the staff, thank you as always for your heartfelt hospitality. I’ll be back again on my next trip to Kyoto.

Two nights with my family during summer vacation in a Mt. Fuji view Room. A relaxing trip with our dog. Mt. Fuji looked beautiful in the morning. Choosing a Mt. Fuji view Room was absolutely the right decision. Lake Yamanaka was cool and perfect for a summer getaway. The outdoor dog run was clean, and we had a great time playing. The rooftop dog run was especially stunning, with the contrast between the blue flooring and Mt. Fuji. Breakfast and dinner were delicious as well. However, after two nights we started craving rice. It would be nice to have steamed white rice at breakfast in addition to bread. One thing that bothered us was the smell when we first entered the Room. Turning the air purifier up to MAX helped quite a bit, but... That was the only downside—overall we were satisfied. This has become one of the Hotels we’d like to return to. Thank you very much.

This was my second stay since staying at the end of June. On this trip I spent 6 nights in Nagoya—2 nights at other capsule hotels, 2 nights at Anshin Oyado, and 2 nights at a city hotel—but Anshin Oyado was still the best. The Facility is great, but I’m especially impressed by the staff’s hard work and attentiveness. The shared toilets, baths, and washbasins are kept spotless at all times—I honestly wonder how many times a day they make the rounds to clean. In terms of private space size, it can’t compete with a city hotel, of course, but I’m always amazed by how well-equipped the shared areas are. It’s such a wonderful Accommodation that I want to tell everyone about it—but I also want to keep it secret because I don’t want it to get too crowded.

We stayed here on a trip with a family we know, and it was wonderful as always. We’ve stayed several times, so both my wife and I can relax with peace of mind—this is our favorite hot spring Accommodation. The family staying with us was also very satisfied, making it the perfect vacation. Since one of our group had difficulty walking, we truly appreciate you accommodating our various requests. We’d love to stay again. Thank you always.

The refrigerator doesn’t come with an ice tray, but we were able to get ice, so it wasn’t a problem. The towels feel great on the skin, and the tissues are soft, which made me happy every time I used them. The bathroom is also stress-free because the shower curtain is very easy to use. The only thing I’d like improved is that the shower head tends to move on its own. All of the staff provided very polite service. It would be better to ensure that the order of guests waiting for check-in does not change, as guests may be waiting for various reasons.

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

There was a Shuttle Service from Kyoto Station to the Hotel, and both the facilities and our Room were spacious, allowing us to relax and unwind. Although we were worried about the weather, we were able to enjoy dinner on the riverside platform without any issues, and the Tankuma breakfast was also delicious. The selection at the Hotel gift shop and the staff’s service were excellent, so we had a great shopping experience. It is also close to Nishi Honganji Temple, so we could join the morning service and fully enjoy Kyoto.

The Room was clean and very comfortable to stay in. I’d like to stay again.