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It was comfortable for having a BBQ with friends. The jacuzzi was also great.

We stayed for one night with a family of five and a small dog. Although the signal near the facility was weak, there was Wi-Fi available, and when we contacted them with questions during check-in, they responded promptly, which we greatly appreciated. The room was very spacious with large windows that provided an open atmosphere, and we could enjoy a view of Mt. Fuji from the room. When we entered the room in the evening and turned on the air conditioning, it took some time to warm up; having a heater would have been helpful. On the other hand, from morning to midday, sunlight came through the upper windows making it very hot; blinds for those windows would be nice. We prepared our own ingredients for cooking but enjoyed using well-equipped kitchen tools and appliances like a microwave oven. The drinks and snacks provided were thoughtful touches that made us happy. The hinoki bath filled the bathroom with its soothing aroma, creating a relaxing space—it was absolutely wonderful! Although this stay was only for one night, it made us want to stay longer at this facility. We hope there will be discounts for Multiple Night Stays in the future as we'd love to come back again! Thank you so much for providing such a precious experience!

The moment you enter, you're greeted by a pleasant aroma that soothes you. The Room and sauna are lovely, the bath is spacious, and the surroundings are quiet, allowing for a relaxing and extraordinary experience. Although there were minor issues, it’s a place I’d love to visit again.

Everything was beautifully organized, quiet, and very comfortable. I would love to visit again in a different season.

We stayed as three families with children, and each bedroom was spacious and very clean, which made our stay highly satisfying. The barbecue area had a roof and came with a refrigerator, which was very convenient. However, the entrance is a bit narrow, so large vehicles should proceed with caution. Overall cleanliness: 5 stars.

Overall, it was good. However, the lighting was dim. As an exam student, that was a drawback.

It was my first time staying at an APA Hotel in a while. The mattress used to feel too soft for me, but maybe it has changed—this time it was pleasantly firm and comfortable. The view from the window wasn’t great, so I didn’t open it and felt a bit closed in, but for a solo stay just to sleep, I think it’s comfortable. There were plenty of amenities, and there were APA-related books in the room. Even the amenity bag had an inspiring message from the president—so very “APA!” It made me smile.

The room is clean and very quiet despite being in the middle of Shinjuku. There is also a large table, making it very convenient. I would like to stay again if I have the opportunity.

When I made a same-day accommodation reservation and set the check-in time for 11:00 PM, I called as I was likely to be about an hour late, and the response was excellent. Additionally, since my check-in was late, they extended the usual check-out time by an hour (check-out at 11:00 AM), allowing me to relax. I feel like I might stay here again next time. I also used APA Hotel during a business trip to Toyama, and they provided similar service. The room I stayed in seemed to be a corner room, and since the toilet/bathroom door opened to the left, it might have been easier if it opened to the right.

A 4.5-minute walk from Toranomon Hills, and within walking distance of Toranomon Station, Uchisaiwaicho Station, and Shimbashi Station. As soon as you enter, there is a 160 cm-wide bed, which felt a bit tight at first. However, since I had requested a high floor, the view was great. Also, Reviews mentioned there was no chair, so I requested one as well—and they placed a chair in the Room as requested, which was very helpful. Thank you. There is space under the bed to store an open suitcase, so you can use the Room more efficiently. The ceiling is slightly high; it’s small, but once you get used to it, it doesn’t feel too cramped. All amenities were DHC—from cleansing oil and face wash to hair milk—and they felt great to use. The hair dryer was Panasonic. The toilet, sink area, and bathtub were separate—and the bathroom with a washing area was larger than expected! I was able to soak in the tub and relax. If I had to ask for more, having a wash basin and bath stool would make it perfect. I’d also be happier if the pajamas were two-piece rather than a one-piece dress style. There was a water pitcher in the in-room refrigerator; it seems you can fill it with water next to the front desk on the first floor and bring it back to your Room. The mugs are ceramic and the cups are glass—nice that they’re not paper cups. The front desk staff were pleasant—and everyone looked very polished… One disappointment: I noticed an unpleasant raw smell from the pillow. The next day I asked for a replacement due to how strong it was, but that one smelled too—so I suspect it may have been an odor from feather pillows. This was my first time being bothered by pillow odor at a Hotel—maybe it was just me? Also, the blackout curtains weren’t very effective; morning sunlight made the Room bright early on and woke me up sooner than expected. Be especially careful with Rooms that have windows above your head. Other than that, although compact, this is a new and very convenient Hotel—so I recommend it for anyone looking for somewhere close to Toranomon Hills or Shimbashi. By the way, nearby Toranomon Hills has restaurants and cafes serving breakfast from around 7:00 AM (approx.), which is also recommended for a relaxed morning.

It’s very clean, as it has just opened. The lobby is stylish and really lifts your mood. Check-in feels more international, so it may be a bit difficult for older guests, but the Room was compact yet relaxing and tastefully designed. It’s a favorite!

I stayed in the Chugoku region for 4 nights, and this was my last accommodation. Among all the accommodations I stayed at, this one had the best value for money. The room was a triple, spacious with separate bath and toilet, allowing us to relax comfortably. The breakfast was delightful with delicious rice and a wide variety of side dishes. However, since I traveled with my family, it would have been nice if the bath could be made available for women even on a time-sharing basis. Thank you very much!

I used it for a business trip. It was nice to relax. The large public bath had just the right temperature, and it relieved my fatigue.

Weekday stay for a family of four in two rooms. The room was spacious and clean for two people. Dinner was luxurious, with enough sashimi to fill you up—highly recommended for seafood lovers. Other dishes like sukiyaki, soup, and chawanmushi were also very delicious. The staff provided friendly and attentive service with smiles, though having a menu would have been nice. For the bath, caution is needed as the large public bath's tub can be slippery. The outdoor bath was slightly lukewarm. Access to the rooftop open-air bath requires calling the front desk beforehand, so it’s best to make an early reservation as late-night or early-morning visits might inconvenience the staff (I regret not asking if multiple time slots could be reserved). However, if it's clear, you can enjoy stunning views of sunsets or starry skies from there—it’s refreshing! I’d love to stay again if I get another chance. Thank you!

Although my check-in was later than planned, the staff accommodated me without any displeasure. The meals were just the right amount, leaving nothing behind, and were very delicious. The hot water was so smooth, like soaking in a beauty serum, that if I lived nearby, I would use it frequently. Since it is a small Ryokan, the walking distance was minimal, making it very convenient. It was a Ryokan I would definitely like to stay at again.

We stayed here for a ski trip. The Facility itself is old, but it is well cleaned for its age, and the Room was comfortable with no unpleasant odors. We appreciated the complimentary coffee, black tea, and green tea. The Ryokan staff were very friendly, while keeping a respectful distance without being intrusive, which made us feel very at ease. The only downside was that the bath temperature was a bit low at 40°C. There isn’t any excessive service, but the thoughtful amenities you’d be happy to have are naturally provided—overall, it’s a very comfortable Ryokan. We would definitely like to stay again next season.

This Hotel is close to Hokkaido University Hospital and the ginkgo-lined avenue, and I had wanted to stay here for a long time. The Room was clean and well maintained, and it also had a microwave. The Hotel was quiet, the bed was comfortable, and I could relax as if I were in my own Room. The view from the Room was beautiful, and I took a walk around the Hokkaido University campus before heading out. I would love to stay at this Hotel again.

The location is close to the station, so I initially thought the lack of parking might be a downside. However, there are several parking lots nearby, which was very convenient. I stayed in a smoking Room, but it was very clean with minimal odor. I would love to stay again. Thank you!