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We are an easygoing couple living in Osaka who enjoy traveling year-round, both in Japan and abroad. Since this Hotel is nearby, we often stay here for each other’s birthdays and Christmas. We love classic Hotels throughout The whole country, and this one is no exception—every time, we are fully satisfied with the wonderful hospitality and the Room. We hope to continue staying with you for many years to come.

There were a few minor issues, but they actually increased my positive impression of the Hotel. The staff handled everything very politely, and I was even impressed—if something was removed and accidentally not put back, that’s proof it gets replaced each time! In this season especially, I really appreciate being offered a welcome drink at check-in and being provided with a chilled hand towel. Whenever there’s a concert at Tokyo Dome, I stay here every time as long as I can make a Reservation, and I would definitely like to continue using this Hotel in the future.

I have stayed with the Hotel Mets brand several times, but this was my first time in Omori. Thanks to your efforts to accommodate my Room assignment request as much as possible before check-in, I had a comfortable stay. The front desk staff also kindly supported me during the check-in process, so everything went smoothly without any major issues. The Room cleanliness and Facilities were what I have come to expect from Mets, and overall I was satisfied. In particular, I needed to use the internet in my Room for an online interview this time, and it worked without any problems. However, I felt the carpet design in the guest Room was a bit busy, and I would have preferred calmer colors and a simpler design. For foreign tourists like me, the Omori area feels a little far out, but since I was satisfied overall, I would consider staying here first if I have another chance to visit Tokyo.

I often stay here for business, and the check-in and check-out times fit my schedule perfectly, allowing me to plan my work appointments with plenty of time—this is always a great help. No matter how many times I stay, the Room is always kept clean and well prepared, and I had another comfortable stay this time as well. The staff are consistently polite and pleasant whenever I visit, so I can always stay with peace of mind. I have stayed five times, and it is a Hotel that satisfies me every time. I would like to stay again on my business trip next month.

We enjoyed another wonderful trip to Kanazawa. The staff at the club lounge were very kind and took great care of us. The green tea jelly was especially delicious. Thank you very much! We’re looking forward to visiting again in winter.

On my first trip to Kanazawa, I felt lucky to stay at such a wonderful Hotel. The Room was spacious, clean, and very comfortable. Above all, the meals were truly delicious—I was amazed. My mother, whose birthday it was, was also very satisfied. Although our child spilled water and we caused some trouble due to picky eating, the staff handled everything with a smile, and we were truly grateful. When I visit Kanazawa again, I would love to stay here again.

Thank you again for everything! I called because we were likely to arrive earlier than planned, and you kindly assisted us. While we waited, we enjoyed some drinks, and since there was an Othello set available, my husband and I had a great time. After that, we thoroughly enjoyed the karaoke, wonderful meals, bath, massage, table tennis—everything was very comfortable! We plan to stay again in March. We look forward to seeing you then.

Amenities were available at the front desk for guests to take what they needed. Perhaps depending on the check-in time, the front desk staff started offering welcome snacks such as chocolate and nuts. I really appreciated their thoughtfulness.

I visit Kochi about twice a year, and this was my first time staying at the Comfort Hotel. The front desk staff, breakfast, and bed were all excellent, and I don’t think there are many Hotels that offer this level of service at this price. The on-site parking was full, but there were several affiliated parking lots nearby, which was very helpful. It would be perfect if in-and-out access for cars were included at this price, but I understand that’s difficult. Overall, it was a very satisfying stay, and I’d love to stay again.

This was our second stay at Kamenoi Hotel Hikone. Just like last time, the staff were wonderful and the meals were delicious, so we chose to stay here again without hesitation. This time I was traveling with my 88-year-old mother. During dinner, she said the chair backrest hurt her bones, so I asked a staff member if we could borrow a cushion. They immediately brought us a large cushion, and after that my mother was able to comfortably enjoy about an hour and a half of dining. The dishes were served one after another at just the right timing while still warm, and everything was very delicious. The next morning, when we went to the Room for breakfast and gave our room number, I was surprised to see that last night’s cushion had already been placed on the chair backrest—it truly moved me. We enjoyed a delicious breakfast with gratitude for the staff’s thoughtful care. Thank you very much.

As you drive up the winding mountain road with hairpin turns, you’ll eventually spot the Hotel at the top. With expectations rising for a great view… Once inside, the large lobby windows more than delivered, offering a breathtaking panoramic view over Mikawa Bay. In the Japanese-style Room, two beds had been set up—an appreciated touch for us as an older couple. Of course, the view from the Room was spectacular as well. The large public bath had both an indoor bath and an open-air bath at just the right temperature, and it felt wonderful. I wanted to stay in forever, so I cooled off now and then by splashing lukewarm water or cold water on myself to avoid overheating before soaking again. (Laughs) Dinner featured Aichi beef sukiyaki and abalone steak. Both were so delicious I wished I could have eaten more—but after finishing everything served, I realized it was actually the perfect amount. These days buffets are common and I often end up overeating, so having table service in a restaurant like this felt calm and healthy. Okazaki Castle is also about an hour’s drive from the Hotel, and I was happy to be able to reflect on Tokugawa Ieyasu’s legacy there. Within the castle grounds, Mikawa Bushi no Yakata: Ieyasu Museum is thoughtfully designed with well-planned exhibits—I’d love to visit again at a slower pace.

In this refined and beautiful space, I was able to spend a truly relaxing time. Most of all, I was deeply impressed by the single cold plunge bath—its crystal-clear chill felt wonderfully refreshing. The moment it wrapped around my heat-soaked body with a crisp coolness, everything seemed to sharpen vividly, and I experienced an exceptional sense of “totonoi.” I am also sincerely grateful for the warm hospitality of the staff. I will definitely return to enjoy this beautiful experience again.

This Hotel was clean, and the staff were courteous. I had a comfortable stay without being bothered by noise in the Hotel. I will stay here again next time.

The staff were courteous and guided us smoothly upon entering the lobby. The Room was a comfortable size, and it was kept very clean. The location is just off Kumamoto’s shopping arcade, so it’s easy to explore the area even at night. It’s also within walking distance of Kumamoto Castle and tram stops, making it very convenient for sightseeing. Breakfast offered a wide variety of dishes, including several local Kumamoto specialties. We stayed for a Multiple Night Stay (2 nights), and we appreciated that the menu changed. One point to note is parking. The affiliated parking lot is a bit far from the Hotel and comes with an additional fee. If the parking lot across the street could be used instead, it would be more convenient for guests traveling by car. Overall, this is a Hotel you can choose with confidence for sightseeing or business in Kumamoto.

It would be nice if there were facial cleanser available in the large public bath.\nIt would also be better if the water in the cold-water dispenser were a bit colder.

Whenever I need to stay overnight in Niigata City, I choose this Accommodation. The staff are very kind and pleasant, and the Room is clean, so I’m always very satisfied. I was happy that breakfast included peaches this time. I also enjoyed the usual waffles—they were delicious.

Last time I only had breakfast, but after hearing great reviews from locals, I tried dinner for the first time—this time it was an oden set meal with braised pork. I noticed this last time as well: the ladle was left in the miso soup pot, which felt unhygienic. Also, the heat from the soup keeps the ladle hot, making it hard to hold and difficult to pour. Sorry for focusing so much on food—it's part of the joy of traveling, so I hope this is helpful. I took a detour to the mouth of the Tone River before checking in; Choshi Ohashi Bridge was truly impressive. The convenience store looks close but is actually a bit far, so it would be nice if there were vending machines inside offering light snacks and sweets. The sincerity of your front desk staff is truly one of a kind.

We stayed here with four generations of our family, including our elderly parents. The Room was spacious and very relaxing. Our grandchild loved the kids’ room and played to their heart’s content. The open-air bath in the sky had an amazing view and was wonderful. All the staff were kind, making it a great Accommodation. Thank you very much.

My grandchild happily joined in activities like catching sweetfish and baking bread. We also enjoyed the pool to the fullest. The Onsen was great too.

I made a Reservation for a Room with a semi-open-air bath the day before my stay. First of all, the layout and flow were incredibly convenient. It seems all Rooms with semi-open-air baths are on the first floor, and the large public bath, dining venue, and café bar were all just steps away from my Room—so I didn’t have to walk long distances. If you go to the large public bath a bit later in the evening, it’s almost like having it to yourself. There’s also a mist sauna, though it felt more like a light drizzle and left my head completely soaked (lol). The in-Room semi-open-air bath was fed directly from the hot spring source (free-flowing), and being able to use it anytime was fantastic! Since it was summer I expected insects, but there weren’t any issues. The Room was clean—and above all, unbelievably spacious (lol). For dinner, international staff kindly explained each dish as they served it. It was an excellent Hotel in every way!