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What stood out to me was the service. The best service came from someone who seemed like the manager. At check-in, when I was talking with my companion about how only smoking Rooms were available, he quietly came over and offered to switch us to non-smoking Rooms, and promptly changed both of our reservations. I really appreciated it. The disappointing part was that when I went out from the Hotel and came back several times, I felt ignored completely, which made me feel a bit sad—though some staff did greet me. The Room was very clean, and the bathroom in particular was spotless. The large public bath Onsen was also excellent. It wasn’t very big, but it felt great. Breakfast was a buffet with a good variety, and I ate well.

My spouse and I stayed for a Multiple Night Stay (2 nights) on the Standard Plan. The Room was spacious and very clean, and we were able to relax in great comfort. The guest room had an indoor bath, but the complimentary 45-minute private open-air bath was truly wonderful. Being able to soak side by side at our own pace was the highlight of our stay, so we hardly used the indoor bath. The open-air bath also had a lovely atmosphere and became a great travel memory. The meals exceeded our expectations. Every dish was delicious, with plenty of variety—we were completely satisfied. It was especially memorable to see my wife, who usually eats lightly, enjoying far more than usual, which shows just how good everything was. Since it was a Multiple Night Stay, we expected similar meals each day, but on the second night we were impressed by a completely different course featuring grilled oysters, fried oysters, and Matsusaka beef sukiyaki. What stayed with us most was the spiny lobster miso soup at breakfast on the second day. Although it was small in size, it used one whole spiny lobster—an indulgent dish that tasted amazing and remains unforgettable. The staff’s thoughtful attention and warm hospitality were also excellent, making our entire stay pleasant from start to finish. Overall, this Accommodation exceeded our expectations in every way. When we visit Toba Aquarium again next time, we would love to stay here again.

I stayed here solo for a live concert trip. I had a Reservation for a Standard Double, but they kindly offered to change it to the Ladies’ Room free of charge since there was availability, which I really appreciated. The large public bath had a good Panasonic hair dryer, and although I didn’t use them this time, they also offer free late-night soba and ice cream—great services that made the stay very comfortable. It’s a bit of a walk from Ikebukuro Station, but there’s a convenience store nearby and the service was excellent, so I’d like to stay here again when I come to Tokyo.

The front desk and staff welcomed us with warm smiles. The building is old, but it was very clean, with no unpleasant odors, so we had a comfortable stay. Best of all, even though it seemed like guests were staying next door, we didn’t hear any noise at all. Both dinner and breakfast were delicious with light seasoning. The all-you-can-drink option was included as well, making it an excellent value. We grilled turban shells and shrimp on the tabletop stove, and in the morning we grilled horse mackerel. We’d definitely like to come again!

It was compact yet clean. This is a Hotel where women can feel safe staying. It’s also close to the station, and there are restaurants nearby at night, making it very convenient. I will use it again.

The staff were very helpful. I would definitely like to stay here again if I have the opportunity.

Thanks to an early-booking deal, we were able to stay in a newly renovated Room on the 10th floor, so we enjoyed a luxury Hotel feel at Business Hotel prices. The bed was spacious and there was also a dining table. There were two sinks—one separate vanity and another bowl sink in the unit—which was very convenient for the two of us (my sister and me). For breakfast we chose the Japanese set meal; everything, including the small side dishes, was delicious, and we could relax while looking out over the Shinano River. From how lively the restaurant and lobby were, it felt like a long-established Hotel loved by locals. The only downside is that there are limited spaces in the underground parking lot, and even including outdoor parking it is often used by non-guests as well, so depending on your arrival time you may have trouble finding an available spot.

I was worried about the heat, but the temperature dropped at just the right time, making for a very pleasant stay. There was no mention of it at check-in, but it seems our Room was upgraded, and I was truly impressed by how spacious and beautiful it was. The afternoon tea and breakfast were also excellent, and we were very satisfied. All of the staff were extremely kind, so we could stay comfortably. I definitely want to stay here again. Thank you for taking care of us for two days. Thank you very much.

This was my first stay, and the location was very convenient, making it easy to get around and visit many places. The ladies-only floor was bright and clean, which made me feel comfortable. The complimentary drinks were very helpful, and in the evening they even offered beer, wine, and shochu—such a generous Hotel. Thank you very much.

This is my regular Accommodation when I return home. I’m always satisfied with the warm hospitality from the staff. The Room is thoroughly cleaned, and the breakfast staff always greet guests with a bright, energetic voice. When they have time, they even take care of weeding and cleaning around the property—I truly appreciate their dedication. This Hotel offers heartfelt hospitality and clearly understands how to welcome guests while maintaining a comfortable sense of distance.

We were very satisfied with the excellent service, cuisine, and Facilities.

What stood out most during this stay was the French cuisine at the restaurant “BLUNO.” It was truly delicious. Each dish was prepared with great care, and I enjoyed everything to the very end—not only for its beautiful presentation, but also because you could really taste the quality of the ingredients. Rather than just “Hotel food,” it made me think, “I want to stay here again just to eat this French cuisine.” It greatly increased my overall satisfaction with this stay. The Hotel itself was clean and comfortable, with a calm atmosphere. For bathing, you use the adjacent spa Facility. The water temperature was pleasantly lukewarm for a long soak, but I prefer hotter baths, so that part was a little disappointing. Even so, it was still a highly satisfying stay overall. In particular, I would love to enjoy BLUNO’s dishes again.

We stayed at the very end of summer vacation, and everything was wonderful—the meals, the baths, the renovated Room, and the excellent service from all staff. During meals, we often saw how thoughtfully they looked out for our young children, and the front desk staff were also very kind, making our stay truly pleasant. We had almost given up on using the pool because of the rain, but it cleared up on checkout day, so we were able to fully enjoy both the pool and the slide—our kids were thrilled. Thank you as well to the staff member watching over the pool for regularly skimming leaves and sharing helpful information. It was a perfect way to end summer vacation, and our whole family is very satisfied with these great memories. We will definitely visit again. Thank you for a wonderful time!

I made a Reservation to celebrate my girlfriend’s birthday! From check-in, we were welcomed with delicious tea and sweets, and the process was smooth and pleasant. Dinner was excellent—everything from the sashimi to the steamed vegetables was delicious. Since we both love alcohol, the all-you-can-drink selection with so many options was amazing! Breakfast was also healthy and tasty, and it was such a great Accommodation that it made us want to stay one more night. My girlfriend was very happy! Thank you so much.

We chose this Hotel for the final stop of our trip, and the new Room, with its simple yet stylish interior and spacious bath, helped us forget the hustle and bustle of everyday life. Both dinner and breakfast were truly delicious, and you could tell they were carefully prepared. The presentation was not overly flashy but tasteful, and we were very satisfied. Perhaps because everything was so well cleaned, the stately atmosphere of the classic building stood out even more, and simply being in places like the lobby or restaurant lifted our spirits. My husband’s birthday is coming up soon, so I mentioned it in advance; even so, we were deeply moved to receive a message on the dessert plate. For us as an older couple, your heartfelt hospitality made this a memorable trip. We would like to express our sincere thanks to all the staff who assisted us.

This was my first stay. I chose it mainly for the location, but the women-only floor was very clean and made my stay comfortable. The ReFa amenities were also great. I would love to stay again when I visit Kagoshima.

Since I mainly walk around the Sakae to Osu area, I initially chose Forza for its great location. I thought that as long as the location was good, everything else could be just decent. But once I stayed there, the Room was great, the bathroom was excellent, and the Facility was clean. That’s why Forza has become my base for my twice-a-year trips to Nagoya. To enjoy the local atmosphere, last time and this time I booked No Meals Included and went out for a morning set at local coffee shops, but it still doesn’t compare to Forza’s breakfast. Next time, I plan to book a stay with meals included.

First, the young woman who escorted us to our Room had beautiful skin, and her professional service was very soothing. The two types of Onsen were great—especially the brown one, which was pleasantly salty and exactly my kind of Onsen. Maybe it was just my imagination, but my skin felt incredibly smooth afterward. This is just my personal opinion, but if the spring source temperature is low, I might soak longer if that small bath were a warm (lukewarm) Onsen. The Room was stylish as well. There were plenty of yukata and towels, so I could use fresh towels whenever I wanted with no stress. The free drinks were also very convenient. We only had breakfast, but the rice was glossy and delicious—I’d like to visit next time with dinner included.

The breakfast is delicious and satisfying.

Although we stayed for only one night, both the large public bath and the open-air bath in our Room were excellent. In particular, the open-air bath at the large public bath was very relaxing. What impressed us most about the bath in our Room was that Onsen water was continuously added little by little, keeping it at a comfortable temperature at all times.