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The Room was spacious, the Facilities were excellent, and everything was kept very clean, making for a wonderful stay. I made a Reservation without breakfast, but changed it and tried it—everything was delicious. Each ingredient left a great impression. Best of all was the staff service; everyone was extremely courteous and made my stay very comfortable. The next time I stay in Naha, I would love to return.

This stay truly lived up to the word “luxury.” Spreading out before us was an endless ocean and horizon. The night sky viewed while soaking in the open-air bath in our Room was breathtaking; listening to the waves and gazing at the stars made us forget everything about everyday life. Both bathing and dining were completed entirely in the Room, and there was also a wide screen—so comfortable that we never felt like going out. Every member of staff was kind and attentive, making our entire stay pleasant. The smooth drive in a Rolls-Royce convertible was also wonderful. The driver was very friendly and even took photos for us, making it a great memory. The lightning show, too, with its many messages appearing across the night sky, warmed our hearts—it was a fantastic event. Thank you for providing so many memorable experiences. It’s a Hotel we’d love to revisit—and try as a Multiple Night Stay. For anyone who wants to forget daily fatigue and truly relax, this Accommodation comes highly recommended.

The meals were absolutely delicious. Each dish was thoughtfully prepared with care. The view from the open-air bath was beautiful, and soaking slowly was the best. The hospitality from the Accommodation staff was wonderful as well. I’d love to come again.

There is an Onsen with an open-air bath on the top floor of a high-rise building right next to Oita Station, offering a panoramic view of the city. Breakfast was delicious, and the buffet with a boxed set allowed me to choose my portion size while enjoying locally sourced ingredients and regional dishes. The Room size was average, but it was clean and well maintained. This time I traveled solo, but next time I’d like to come with my family.

I’ve stayed at several pet-friendly hotels before, but this one was the best. The in-room dining was especially comfortable because the main Room and dining area are separated, so we didn’t have to rush to tidy up, and food odors didn’t linger in the Room. Since it comes with a private garden, our dogs were happy to go outside. The pet amenities were so well stocked that we never felt inconvenienced. The open-air Onsen bath in the Room had excellent water quality, and our dog and family took turns enjoying it many times. Dinner was delicious across the board—so lavish that light eaters might not be able to finish it all. For drinks at dinner, we were told we needed to go back and forth to the second-floor lounge, which was a bit inconvenient during the meal, but it’s all-you-can-drink. Draft beer was included too, which was fantastic. Thank you very much!

The spacious, comfortable lobby and the nearby parking lot made parking very convenient. The Room was clean, with a wide range of yukata sizes available, and I really enjoyed the view from the window. Dinner and breakfast offered a great variety of dishes, including sushi and rice balls made by the chefs, steak, and more. Everything was delicious, and there was also an excellent selection of desserts.

It was a wonderful Hotel where we could truly enjoy Lake Biwa. The Room offered a panoramic view of Lake Biwa and felt incredibly open and airy. The interior also had a luxurious touch, and we genuinely enjoyed simply spending time in the Room. All of the staff provided excellent service, proactively checking in with us, so we never had any trouble during our stay. The Onsen was especially memorable. The water quality was excellent, and the view of Lake Biwa from the open-air bath was exceptional. On the day we stayed, a crescent moon reflected on the lake’s surface, creating an enchanting scene. The amenities were also high quality. We were very satisfied with the all-inclusive lounge as well. With its high ceilings and spacious atmosphere, enjoying drinks freely while looking out over Lake Biwa was truly fantastic. Dinner featured an outstanding full-course Omi beef meal—so much so that it felt like great value for what you get. There was also a wide selection of drinks, and we were especially happy to see many local sake options available. They paired perfectly with the fresh ingredients. Breakfast was a buffet featuring locally sourced ingredients with plenty of variety. The restaurant had ample seating, so we could dine comfortably without waiting while enjoying views of Lake Biwa. If I had one request, it would be helpful to have a Plan without dinner as an option—this would make it easier for guests on a Multiple Night Stay to enjoy dining out for one evening. For that reason, we changed our stay from two nights to one night this time; however, after actually staying here, it was such an excellent Hotel that we regretted not booking a Multiple Night Stay. Next time, we would definitely like to stay for multiple nights.

I actually made a mistake with my Reservation this time, and only realized it at check-in, but the staff handled it so kindly that it really helped. I felt terrible because it was my fault, and I’m truly grateful. Everyone at the Hotel was very pleasant, which also made my impression of the Hotel even better. In any case, it’s so close to the station that it’s simply perfect. The Room layout also feels relaxing. I think this is a great Hotel when you want to take it easy and enjoy a slow staycation. I always look forward to breakfast when staying here, and once again the selection did not disappoint. The Japanese-style side dishes were delicious, and the Sanuki udon was excellent as well. I was also happy they had green juice. Overall, it felt like a health-conscious menu. The dining area is spacious and bright, which is nice. One downside is that the Room slippers are not disposable. There’s no note saying they’ve been sanitized either, so I wipe them down with disinfecting wipes I bring with me; having something like a sanitizing spray would be appreciated. Other than that, the Room and bathroom were clean and comfortable. When you take the elevator down to the first floor, there’s a café right there as well, and guests receive a discount there, which was a nice perk. There’s also a convenience store just steps away on the same floor. Both are close enough to reach without an umbrella even in the rain. In that sense too, it’s a very convenient location. There are plenty of good restaurants nearby (including in the station building), which makes exploring fun as well. They also have laundry facilities, and during the day it seems fine to open your laptop and work in the breakfast area—so for business travelers on a Multiple Night Stay, this might be an especially good Hotel.

I stayed here while reuniting with an old friend. As soon as I entered the Room, fireworks at Marine Stadium went off, making it feel like a warm welcome. The check-in and guidance were very courteous, and breakfast the next morning was truly delicious. My friend who traveled from far away was also very happy. I will stay here again. Thank you very much, and congratulations on your 35th anniversary!

Thank you very much for taking care of us during our stay. The large public bath, the private bath, and the meals were all wonderful. Thank you as well for accommodating our allergies. About 20 years ago, we visited with our family on a day trip and used the jungle-themed bath. Now that our children are fully independent, this time it was just the two of us as a couple. The atmosphere of the baths has completely changed, but it still felt somehow nostalgic. In our Room, the thicker curtain did not slide properly, and there was a part we could not close before going to bed. It was also a little disappointing that the toilet and washbasin area felt quite old. Even so, everything—including seeing us off at departure—was excellent, and we would definitely like to stay again. Thank you very much.

The distance from the station, the Hotel Facility, and the Room—everything was satisfying. Breakfast also offered a wide variety and was excellent. I was truly impressed for the first time in a while.

From the warm hospitality to the excellent service from all the staff, we had a wonderful time. We also enjoyed unexpected activities such as the table tennis service, and the ocean view from our Room was beautiful—making it a truly memorable day. The meals offered a great variety, and we were able to fully enjoy many of Toyama’s local specialties. The evening course dinner was carefully prepared dish by dish, and we were extremely satisfied. One thing we hope will improve further is the overall cleanliness and odor inside the building. We stayed in a non-smoking Room, but noticed a slight smell of cigarette smoke on the floor. Since it is such a lovely Ryokan, improving this point would make the stay even more comfortable. Other than that, everything was truly wonderful—this is a Ryokan we would like to give five stars. It’s a place we would love to visit again with our family. We would be even happier if these points have been improved by our next visit.

This is a historic Accommodation, yet the staff are full of energy, and operations from check-in to check-out are efficient with no wasted time. The seasonal cuisine is truly delicious, and getting to the various baths is an adventure—through maze-like corridors and, in some areas, even across a suspension bridge. It’s packed with excitement! You can have a wonderful stay just at Kikuya alone, making it an Accommodation you’ll want to visit again and again. Both check-in and check-out are well designed and smooth, so there’s no waiting—excellent! Thank you very much for taking such great care of us again.

My spouse and I stayed here as a couple, and our detached Room came with an open-air bath and a footbath. The Room was very clean and made for a truly relaxing stay. We had our meals in a private dining room in a separate building, and even though there were many guests, we hardly ran into anyone. Each dish was beautifully presented, and the taste and portions were just right—we really enjoyed it! Above all, the morning mist in Yufuin was absolutely breathtaking. This is an Accommodation we would love to visit again if we have the chance.

My father loved this Accommodation so much during our previous stay that we came back again. Everyone on the staff was so thoughtful, and the food in particular was delicious. We could really feel your hospitality. Even the tableware became part of our conversation, and my father’s favorite—pike conger—was especially tasty. Even after we got home, he kept saying, “It was delicious.” The portions were generous, so it may have been a bit too much for seniors. I felt bad leaving some behind. At night, I soaked in the ceramic tub and relaxed while gazing at the stars—it was truly healing time. We will definitely visit again. Thank you very much.

This was our second stay. Earlier this year, we used this Accommodation as a base and really enjoyed walking around Nihonbashi, Ningyocho, Suitengu, and Kanda, so after six months we stayed again in the same way. This time for dinner we bought takeout from two department stores and long-established shops and ate in our Room instead of having dinner at the Hotel like last time. The reason is that while the shabu-shabu we had was very delicious, the portion was a bit large for us in our 60s. However, when we saw the posted dinner menu information at the Hotel, it looked like there were also options such as “choose-your-set meal” selections and small side dishes—so after all that walking, it might have been nice to relax over that kind of dinner after enjoying the large public bath… We talked about it together. We may have missed out. We did have breakfast at the Hotel, and as always the miso soup was delicious. I would have preferred the salmon a little more grilled, but it was a comforting breakfast. Kazusaya has many sights within walking distance and very convenient transportation access. Being able to leave our luggage before check-in or after check-out is also extremely helpful because it makes it easy to come back. We also appreciate being greeted with “Have a nice day” and “Welcome back.” We will probably visit again soon. Next time, we’ll have dinner too.

I made the mistake of thinking I had booked the same Room as before, not realizing it had been completely renovated, and only noticed after entering. I hadn’t read the description carefully enough. It was my first time using a daybed, but it felt modern, and I’m satisfied with it in its own way. As for the in-room bath, last time it rained and we got caught in the rain while using the open-air bath, but this time it felt easier to use than before. However, adjusting the temperature is still a bit tricky. The meals were just as satisfying as before in both portion size and taste. Last time, simmered golden eye snapper was served at the end when I was already very full, so I couldn’t finish it, but this time it was served midway through and I was able to eat everything. That said, the seasoning of the spiny lobster dish didn’t quite suit two elderly guests like us. It felt overly elaborate and seemed to mask the lobster’s natural flavor. For us, something simpler like sashimi or simply grilled would have been better. Our attendant was a foreign national and did their best to explain each dish clearly, which we appreciated; casual conversation might be difficult though. It seems that staffing shortages have reached Hotels as well. We were impressed that you greeted us right as we drove in upon arrival and saw us off at departure—service that remained just as attentive as last time. If we have another chance to visit Izu, we would like to stay with you again. Thank you very much.

I made a Reservation about two weeks in advance for a university open campus event. I was looking for a twin-bed Room, so I was relieved to secure one. It’s a bit far from the station, but it’s located roughly halfway between the university and the station. I couldn’t find a convenience store nearby, so it’s best to buy what you need around the station before heading over. The Room had air conditioning and felt clean. Amenities are available on the first floor for guests to take freely. Meals were served on the 13th floor, with a wide variety of Japanese and Western options and a great view. The salmon and rolled omelet set was delicious, as were the apple pie and apple sorbet.

From the Room balcony, we had a panoramic view of Shirahama Beach, the ocean, and the town—an unbeatable location. The Room was spacious and truly relaxing. The Hotel itself was lovely, and having a nice smoking room was a real plus for smokers. In the evening, we enjoyed delicious cocktails at the bar counter, and with live piano music it made for a wonderfully comfortable time. The view from the large public bath was also amazing—you can look down over the sea, and the ocean breeze felt incredibly refreshing. Dinner was an Italian course meal and everything was delicious. The breakfast buffet was great too, with both Japanese and Western options. The Hotel also has a pool and a gym, and it’s close to Shirahama World Safari and golf courses—perfect for families with children as well as golf lovers. It was such a wonderful Hotel that we’ll definitely want to visit again.

We stayed in a Japanese-modern Room with an open-air bath. The Room had a calming design, and the open-air bath was truly the best. Hearing the sound of the river flowing was so relaxing, it was a bath we wanted to enjoy again and again. The irori cuisine felt quite filling for our elderly parents, but it was very delicious, and we enjoyed it with excitement. And Kiyoshi Yamashita’s mural is breathtaking. You’ll be deeply moved by its warmth, which instantly conveys how much he loved this place. Even after checkout, all the staff saw us off with smiles and waves, making our stay warm and welcoming until the very end. We would definitely like to stay again.