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We were satisfied with the meals, the Onsen, and the service. We were clearly informed that a group would be arriving later, which helped us plan ahead—so we could use the bath while it was quiet and manage accordingly.

The bathroom was very clean. The staff were also sincere, and we were able to enjoy our stay comfortably. Thank you very much.

"Hotel Toranomon Hills" Above all, the location is outstanding. The view from the Room is truly “Toranomon.” Just looking out over the cluster of high-rise buildings somehow lifts your spirits. Another personal favorite was the lounge on the 11th floor. There are light cakes and drinks, it never feels too crowded, and it’s wonderfully quiet. It’s perfect for relaxing at your own pace, or opening up a laptop and getting some work done. Having a calm place like this inside the Hotel is a real treat. Breakfast also offers a wide variety of options, making it easy to enjoy a satisfying start to the day. Most memorable of all was the staff’s hospitality. As this stay was for my birthday, I had made a few requests in advance, and an experienced concierge handled everything with impressive ease. Even without detailed explanations, they understood what I meant and took action accordingly. Luxury Hotels matter for their Facilities and views, of course—but in the end, it really comes down to people. The Room, the view, the lounge, breakfast, and above all the staff. Rather than one standout feature, everything is consistently excellent across the board. A place you can choose with confidence for an important occasion. I’d love to stay again—truly.

The front desk features dinosaur robots, which children will love, and even adults might find a bit fun. The free drinks in the lounge are a nice touch. Breakfast was surprisingly satisfying, even with curry in the morning—it was hard to resist eating a lot. The salad bar is also appealing. Since I often use the Hotel for solo business trips, being able to take breakfast as a bento back to my Room is very convenient. It was quiet and relaxing, likely because there were fewer families on weekdays. Rooms equipped with LG Stylers are another great point. The only downside was that choosing a high floor didn’t make much of a difference—given the location, it’s not particularly worth specifying this option. Overall satisfaction is high!

No Meals Included. I found this place based on the number of guests, an in-room bath, and its fairly convenient proximity to the station, and it worked well for my stay.

We stayed here as a couple on our trip. The Room, meals, and the view from the Room were all wonderful. We left very satisfied. Thank you for your hospitality. We made great memories and would love to come back again.

Thank you for your continued support. No matter when you stay, AZ offers peace of mind and safety.

I stayed for one night with breakfast included. Both the exterior and the room were very clean and quiet, so I had a comfortable stay. Everything at breakfast was delicious, and I was very satisfied!

As the Hotel has been renovated, it was very clean. It was the largest Hotel within walking distance to convenience stores and restaurants, and having a washing machine in the room was extremely helpful. For us, who went out during the day and only slept at the Hotel, it was the best choice. The sink area was spacious enough, and even with only a shower Facility, it was more than sufficient. We skipped breakfast on the first day because we planned to go eat Miyako soba for lunch, but both the daily curry and taco rice were filling and delicious. We visited Miyako Yokocho on the first floor as our second stop; there were many different shops and it was great, but since there are so many options, I thought it would be better if it worked like a food court rather than requiring separate payments at each shop. If we go to Miyakojima again, we would like to stay here again.

I came to Kakunodate for the first time to see the weeping cherry blossoms at the samurai residences. Since I prefer to eat dinner out, I stayed at this Hotel with a No Meals Included plan. The Room was clean and I had no complaints about the Facility, but it felt more like a clinic ward than I expected—almost like being hospitalized... I was also a little disappointed that the bed was on the small side. All of the staff were very pleasant, and when I got lost on the way to an izakaya they recommended, they even came with me. The restaurant was wonderful as well. I also enjoyed the free breakfast (rice balls and pork miso soup) the next morning. I would like to stay here again.

Even with a last-minute Reservation during Golden Week, the front desk staff kindly assisted us, and it was truly relaxing. The Accommodation Fee at this time of year was surprisingly reasonable, and we were very satisfied with both the staff service and the price.

I had previously visited for a day-trip Onsen, and the rich, silky water that seemed to cling to my skin felt incredibly soothing—it left a lasting impression. After that, whenever I saw posts on social media about the renovation, I kept thinking, “I’d love to go again,” but I hesitated because weekends seemed like they would be crowded. Then I learned that overnight guests receive Miyakonjo Meat Vouchers worth JPY 3,000 per person, which can be used at the on-site restaurant “Heike no Sato”! That was also one of the reasons we decided to stay. Since we were going anyway, we thought we’d stay overnight and fully enjoy the Onsen—and I also wanted it to be a special trip with my elderly mother. Choosing a Room was honestly difficult. I really wanted a Room with a private open-air bath, but there’s only one of those Rooms available, and every weekend this month was already fully booked! It’s clearly very popular. After much deliberation, we chose the Room called “Iwa.” And it turned out to be absolutely the right choice! It was far more spacious than expected, and the comfortable bed made for an excellent night’s sleep. My mother also loved it, saying it had a calm atmosphere and was spacious and easy to move around in. The selection of loan pillows and amenities was great as well. The loan pillow in particular was very comfortable—I highly recommend trying one. And of course—the Onsen we were most looking forward to. The smooth, slightly thick water met our expectations perfectly; after bathing my skin felt wonderfully moisturized, so it’s easy to see why people call it an Onsen for beautiful skin. As an overnight guest benefit: while general admission starts at 7:00 AM, guests can use the Onsen from 6:30 AM. We woke up early and enjoyed a relaxing soak in an almost private atmosphere. This time slot is truly recommended. The free massage chairs are also highly recommended. All of the staff were very kind. The front desk team answered every question carefully and thoroughly, which made our stay very pleasant. That warm hospitality is definitely one of this Accommodation’s charms. “Heike no Sato” was also excellent! Thanks to the Miyakonjo Meat Vouchers (JPY 3,000 per person), we were able to enjoy delicious meat that we don’t often get the chance to eat—highly recommended as well. From the Onsen and Room to the views and staff hospitality—everything about this stay exceeded our expectations.

I stayed for one night this time. The building exudes a full sense of a white resort, and the interior was very comfortable. It was a unique experience at the Hotel, with villas nestled in the forest and a terrace offering views of the sea through the garden. White peacocks appeared in the garden, which was truly impressive. The meals were exceptionally delicious, clearly showcasing attention to quality ingredients. I would love to visit again.

This time, I traveled to Oita with my daughter! She’s really into saunas and highly recommended Yorozuya. The Room, the Onsen, the food—and of course the sauna—were all excellent. We were able to relax and enjoy a peaceful stay together. Everyone at the Hotel was very kind, and we’d love to visit again. Thank you for taking such good care of us. There was also a great selection of delicious drinks, so next time we’d like to enjoy them together with your wonderful cuisine. Thank you very much.

It was a very beautiful place, the food was delicious, and we had a comfortable stay. If we had known earlier that the number of private baths differs between the lobby building and the Accommodation building, we could have enjoyed it even more.

The large bath was incredibly relaxing. The breakfast offered a variety of options and was absolutely delicious. Thank you very much—it made for a wonderful trip!

Second use in two months. Coincidentally, it was the same Room as last time. I was able to relax with the familiar feeling of the place. I also like the breakfast where you can choose between Green Spoon soup or smoothie.

Convenience stores and supermarkets are a bit far away. The complimentary drinks included not only coffee but also non-alcoholic options and sake, which was great. The staff were also responsive and pleasant.

We stayed with our 2-year-old child. As I was pregnant, we chose this Hotel because it seemed conveniently located near Nara Park, and we booked a stay with meals included. Dinner was delicious and so generous that we couldn’t finish it. For our 2-year-old, they brought plain rice and furikake first, which made it easy to feed our child. Breakfast was a bit lighter and didn’t quite leave us completely full, but if you plan to eat while sightseeing, it felt just right. It may be a little too light for men. The complimentary water was very helpful. However, it was a large bottle (1.5L? 2L?), so we finished it at the Hotel. There is a 700-yen parking subsidy. Parking near the Hotel often costs over 1,000 yen, but we found a parking lot a little farther away where we could park for 700 yen and used that instead. The Hotel itself is somewhat old, but it was kept very clean, and the staff were kind and helpful.

You can enjoy a 24-hour onsen with natural hot spring water flowing directly from the source! The room was a renovated twin room, and the sunken kotatsu was an interesting feature. The beds were fluffy and very comfortable, making for a pleasant stay! For dinner, we had the famous Kiritanpo hot pot served individually in small pots, along with shabu-shabu featuring Kazuno beef and Hachimantai pork—everything was delicious! As mentioned in reviews, there were plenty of options, leaving us fully satisfied. There was also a wide selection of local sake available for tasting. After check-out, I realized I had forgotten something, but they contacted me immediately so I could retrieve it. I truly appreciate their kind assistance! Thank you very much.