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It was my first stay in several years, and the kind, attentive service was outstanding. I stayed for three nights, and the breakfast offered a wide variety with thoughtful touches to keep it from feeling repetitive—I was truly impressed. Maintaining the same level of service every time is not easy, but you do it consistently. The teamwork among the staff is also excellent. With its great location above ground at Namba Station, this Hotel is perfect for active travelers. I’ll be back again.

I visit on business every year, but this was my first stay in Kaike Onsen. Since I was here for work, I wasn’t expecting anything special, but not only was the Onsen wonderful—the meals were excellent as well. The sunset over the Sea of Japan from our spacious Room was absolutely breathtaking. I would definitely like to stay again next time. Thank you very much.

The moment I stepped into the Room, the Sea of Japan and the blue sky filled my view. The scenery from the large sofa by the window was truly wonderful. All of the seafood in the meals was fresh and delicious. After dinner, we went out to the beach and enjoyed beautiful fireworks, which really made it feel like summer. I’d love to visit again in a different season to enjoy more great fish.

The Room was clean, and we could enjoy free apple juice and coffee. The Onsen Facility was also clean, and there was a wide variety of ice cream to enjoy after the bath. The late-night soba was delicious as well. The front desk staff were very kind. It was worth more than the price. I would like to stay here again when I visit Hachinohe.

Despite being in the midst of Tenjin’s urban bustle, I was able to spend a serene time that felt like a different world. I was highly satisfied with everything from the hospitality and Facility to the amenities and dining. This stay reaffirmed for me the essential value of Hotel service: forgetting everyday life, relaxing, and recharging for tomorrow. In particular, the “perfectly balanced sense of distance” in the service throughout the Hotel and the pleasantly unpretentious atmosphere were truly comfortable. As one of Fukuoka’s premier luxury hotels, it isn’t an experience I can have often, but it left a lasting impression and is a Hotel I would love to stay at again someday.

Both the Room and the large public bath were clean, and we had a comfortable stay. I also appreciated that shoes are not worn inside the Room.

It was a girls’ trip with my high school classmates in our 70s, and we had an amazing time. The Room was spacious, with beds for four people, and the view from the balcony was great—nothing to complain about. However, during the hot summer season, it would have been nice to have a fan in the large public bath.

I stayed here the night before a business trip. It’s close to the station, the room was clean, and it was just the right size for a solo stay. The bathroom is a unit bath, but the bathtub was spacious and very relaxing. Breakfast is buffet-style with a wide variety of options, including local dishes, which I really enjoyed. For rice dishes, there were octopus rice, sea bream rice, and conger eel rice. I wanted to try them all, so I had a bite of each. There was also plain white rice. They even had curry, but I couldn’t manage that as well. Other items included Himeji oden, sea bream shabu-shabu, and almond toast—I was very satisfied. I’d like to stay here again when I visit Himeji.

Not only was it conveniently located near the station, but there were also many delightful services. First, the welcome drinks available until the hot summer evenings in Matsumoto were very soothing. The complimentary Shuttle Service at Shouhou was much appreciated, and the excellent Onsen washed away my travel fatigue, allowing me to have a wonderful time. The breakfast was also outstanding: it included Shinshu specialties and a wide variety of dishes, making it easy to enjoy many different items in small portions. I almost wished my departure had been later so I could have enjoyed it even more. I would love to stay again if I have the chance.

This was my second stay this year. My supervisor joined me this time, and they were satisfied, including with the meals. My next stay is planned for about two months from now. I would like to stay here again.

From my first stay, I was impressed by the wonderful attentiveness of the breakfast venue staff, and since then I have decided to stay here whenever I am in Kanazawa for work. This year, I was relieved to see the same staff members again. Even though they seem busy with many international guests, I am always impressed by the thorough cleanliness and hospitality throughout the Hotel.

Everything—from the staff and guest rooms to the meals—was perfectly balanced and very comfortable. The staff were friendly without being intrusive, and we had a wonderful time. It would not be an exaggeration to say this was one of the best Hotels we have ever stayed at. Thank you very much.

Because it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent as well, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance of attentiveness and distance, and everything was impeccably clean—I truly enjoyed my stay.

I stayed for two nights, and the Room had a warm, calm atmosphere rather than a typical business-hotel feel, making it very comfortable. The bed and bathroom were spacious, yet the Room didn’t feel cramped at all. Having a separate toilet was also a great touch and very convenient. It’s close to the station with excellent access, and there’s a convenience store nearby. Check-in and check-out were smooth as well. There are several well-known cafes in the area, along with plenty of restaurants.

I had wanted, at least once, to step into “Salon Yamasato,” the private lobby lounge of Koshinosato—I've felt that way for the past 10 years. As we reached our 60th birthdays as a couple, we decided to make a Reservation and treat ourselves at this milestone. We truly loved the cuisine, amenities, and atmosphere. I was deeply impressed by the high-quality meals—it was an Accommodation with impeccable hospitality in every way. Also, the macarons and gelato at Kaho’s salon were absolutely top-class delicious—I couldn’t stop eating them. The flavor stayed with me, and I kept wondering what brand they were. It made me strongly want to come back again. Thank you very much. The concierge staff were also incredibly kind—simply wonderful.

A Hotel where satisfaction comes from the thoughtful sum of small details—everything about the Room, bath, and breakfast makes you think, “I’m glad they had this,” rather than relying on flashy services. Comfortable pillows and loungewear, adjustable bright Room lighting, a towel rack, and a key-card power system that controls only the lights (outlets and air conditioning stay on). The large public bath is an Onsen, with partitioned washing areas for privacy. Breakfast is well balanced, with many pre-portioned small bowls and plates so there’s no hassle serving yourself. Staff in white coats even plate items for you with care. Among the many Business Hotel chains, few Hotels deliver this level of satisfaction.

I have stayed here many times. Among the Onsen in Zao, the water quality is excellent, and Tsuruya’s baths suit me perfectly. There are also four types of private baths, so you can relax and enjoy them at your own pace. The food is incredibly delicious—every meat dish is generous in portion size and so tasty that you’ll want to eat it again right away. This time I had the Zao beef steak; it was very tender and wonderful with a variety of flavors such as lemon butter and wasabi. I will definitely visit again. A Multiple Night Stay is also recommended.

My grandchild fell asleep during dinner, and the staff kindly prepared a chair that could also be used as a baby bed, which was very helpful. Thank you very much. The front desk staff were also courteous and made us feel welcome. If I had to mention anything, it might have been even better if there had been a pleasantly scented air freshener in the hallway leading to the pet rooms. Also, since we brought two Yorkshire Terriers, it would have been nice to have a few more pet amenities available.

Great location right by the station with easy access. The Room was clean even for a Business Hotel, and the in-room amenities were good. After check-in, it was fun to choose the amenities and bath salts you needed. The restaurant was also clean and the food was delicious. Everyone at the Hotel was very kind.

Unusually for our family trips, we had dinner served in our Room and slept on futons laid out in a tatami-style Japanese Room, which reminded me again that Japan’s Ryokan culture is something to be proud of worldwide. Dinner was a course focused on carefully selected ingredients with modest portions, but it was more than enough for us—we were truly moved by the beautiful, delicious dishes. The deep-sea blackthroat seaperch (nodoguro) fried and topped with thickened sauce was especially outstanding. Breakfast was also a feast, charmingly arranged like a Shokado bento using local ingredients. At night, we lay down on the neatly made futons chatting, and before we knew it we had fallen asleep—when we realized it, it was morning. Does happiness get any better than this? The woman who looked after us—was she the proprietress or an attendant?—was wonderful. From explaining each dish and laying out the futons to helping us plan our itinerary and guiding us to the free Yasugi-bushi stage show (it was amazing—a must-see), explaining that the Onsen is free-flowing from the source, what the Onsen symbol means, and even soothing our baby—she felt like both a concierge and a dependable, knowledgeable mom. The bath was of course at just the right temperature and wonderfully open-air—we were completely satisfied. And despite all this, it was very reasonably priced. We would love to come again.