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We stayed here for a girls’ golf trip. The weather on the day of play was terrible—the fairways were muddy and in awful condition, and fog rolled in from the afternoon so we couldn’t even see 100 yards ahead. However, our stay in the room was very comfortable, and the meals were delicious—we were very satisfied. We’d love to come back and try again on a sunny day. One note: after turning left at the Oiwake traffic light on National Route 18, there was road construction and heavy traffic. The road was narrow and unfamiliar, and we couldn’t pass oncoming cars without backing up, which was difficult. The hotel is away from town, so it’s very quiet and highly recommended. We definitely want to stay again.

The Onsen was wonderful. The guest room was clean and spacious. This is a Ryokan I would love to visit again.

Time passed at a relaxed pace, and I truly enjoyed my stay at the Hotel. The view from the window was absolutely beautiful. The grouper course was very generous in portion size, and every dish tasted exceptional. The warm hospitality also made me feel comfortable. My family said they would love to come again.

The building is a bit old, but the service, meals, and Onsen were all excellent. The staff’s warm hospitality made our stay truly wonderful. Thank you very much.

This was our second stay in four months, and my husband and I stayed for one night. Just like the first time, we were able to relax completely. During our first visit, I wasn’t feeling well due to overwork, so I only managed to use the bath in our Room once and didn’t get many chances to talk with Madame. This time, I was in perfect condition, and I was truly happy to be able to visit again. As before, the cuisine was beautifully presented and of course tasted wonderful—we enjoyed everything all the way through dessert. We were genuinely moved by the chef’s uncompromising dedication. Also, on this second visit, we really realized just how high Madame’s level of hospitality is. She remembered exactly what drinks we had ordered last time, and we were impressed by her unwavering commitment to exceptional service. Next time, I’d love to visit with my sister as well—she loves traveling and good food. Thank you very much!

Thank you very much for accommodating our various requests. Thanks to everyone, the proposal was a success, and we had a wonderful experience. We look forward to staying with you again. Thank you again.

We stayed in the ocean-side Special Room “Winter Moon” (Japanese-Western style). When we were shown to the Room and stepped inside, we couldn’t help but gasp at the breathtaking view of Matsushima spread out before us—absolutely wonderful! The Room was very spacious, easy to use, and lovely. Although there is a large bath in the Room, we went to the large public bath on the first floor. The view from there was also beautiful, and the open-air bath was so comfortable that it felt like we could soak forever. Even though it was a holiday period with many guests staying, everything—including the bathing area—was impeccably clean and well maintained. It also felt calm and relaxing, so we were able to spend our time very comfortably. For dinner, we requested a Japanese restaurant. The dishes there were also beautiful and delicious, full of seasonal flavors using ingredients from Miyagi. The service at the restaurant was excellent as well, and we had a wonderful time. Thank you very much.

We stayed here as a couple to celebrate our 30th wedding anniversary. For us, having held our wedding reception here 30 years ago, the Imperial Hotel is a special place that has quietly witnessed the most important milestones of our lives. This time we stayed in the Tower Wing, and the view from our room was truly breathtaking. Simply spending time looking out over Tokyo felt wonderfully luxurious. What made us happiest most of all was that our room had been discreetly upgraded. We were deeply touched by this thoughtful gesture and felt the warmth that is so characteristic of the Imperial Hotel. We also visited the Old Imperial Bar in the evening, and it was absolutely wonderful. Enjoying drinks in a space filled with history made us feel as though we were savoring the very time and tradition the hotel has cherished. In the morning, we had breakfast at Les Saisons. Not only was each dish beautifully prepared with great care, but enjoying breakfast in such a calm setting was exceptional—a truly happy moment that let us slowly look back on these past 30 years together. During our stay, we were also able to see the banquet hall where we held our reception 30 years ago. To return to this same hotel 30 years later—standing there again and saying to each other, “A lot happened, but we were happy”—was more than enough to fill our hearts. Even after three decades, the Imperial Hotel remains unchanged in its presence, once again watching over another milestone in our lives. We were moved not only by the outstanding service and cuisine, but also by its accumulated history and genuine warmth toward people. We are truly glad we chose to stay here on such a special anniversary. We would love to return again for future milestones in life. Thank you for such a wonderful time.

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.

My spouse and I stayed here as a couple. This time, the private open-air bath with free-flowing natural hot spring water left the strongest impression—relaxing while gazing out at the sea felt truly luxurious. The breathtaking view overlooking Dogashima was also wonderful, and we felt soothed throughout our stay. The meals were a creative Japanese-Western kaiseki course featuring plenty of seasonal ingredients, and every dish was delicious, making dinner even more special. We were also very satisfied with the three-tiered breakfast box, which we could enjoy at a leisurely pace. Spending time in the private relaxation room was comfortable as well—perfect for unwinding together. Above all, we are always comforted by the warm hospitality of the staff. Their thoughtful attention to detail made our stay extremely pleasant. This is a lovely inn that makes us want to return again—highly recommended.

We chose this hotel for our trip to USJ. The building and room were very clean, and the breakfast was delicious. It’s about a 5-minute walk to USJ, so the location was very convenient. We also liked that there was a Minion at the entrance where you can take photos together.

Thank you for a wonderful stay. The entire Hotel was unified in FAUCHON’s signature pink color scheme, beautifully balancing charm with refined luxury. From the moment I stepped into the Hotel, I was surrounded by an exotic atmosphere, as if visiting a luxury Hotel in Paris, and I was able to enjoy a truly special time. At the top-floor restaurant, I also noticed many guests visiting from France, and it was impressive to feel such an international ambiance while staying in Kyoto. Thanks to the beautiful interior, sophisticated space design, and the warm hospitality of all the staff, this stay was once again comfortable and elegant. I would definitely like to stay here again when I visit Kyoto.

This was my first stay. Since the price was reasonable, I didn’t expect too much, but the Room and bed were spacious and I was able to relax. The breakfast was also very delicious. They kept my luggage after checkout, which was a big help. The Hotel staff were very pleasant, and it made for an enjoyable trip. When I stay in Hakata again, I would like to use this Accommodation again.

I stayed here during my Biwaichi trip. You can bring your bicycle into the room, and while you are in the room, you can also charge your e-bike battery. The room was clean and the bed was very comfortable. The restaurant meals were also very delicious. The bath was comfortable as well. I’ll definitely stay here again for Biwaichi or other trips!

Because we had such a wonderful experience on our previous stay, we chose to stay here again. The hospitality of all the staff was excellent, and we thoroughly enjoyed the carefully prepared kaiseki dinners and breakfasts. The various hot spring baths were very relaxing, and we also appreciated the artwork by Masami Goma displayed throughout the property. We had a truly restful time and would love to return again.

This was our second stay. We visited in a different season, and both times were truly wonderful. This time, we requested a later dinner time and were able to relax and enjoy the beautiful sunset. The meals made great use of local ingredients—everything was delicious, from the surprisingly tender octopus to the fresh sashimi—and we also enjoyed breakfast. We were deeply impressed by the warm, attentive care from all the staff. It’s a lovely place where you can feel comfortable and at ease. Next time, we would love to visit in May, when we’re told the sunset glows golden.

We enjoyed another wonderful trip to Kanazawa. The staff at the club lounge were very kind and took great care of us. The green tea jelly was especially delicious. Thank you very much! We’re looking forward to visiting again in winter.

I stayed during the busy Silver Week period. Even well-regarded Ryokan and Hotels often see their service decline during peak seasons, so I didn’t have high expectations. However, this Ryokan was outstanding in every way—cleanliness, staff service, meals, and baths. I definitely want to visit again. It is truly a wonderful Ryokan.

The room was clean, spacious, and very relaxing. The food was delicious, and the buffet offered a wide variety of dishes. The Japanese breakfast was just the right portion and perfect. The staff were all wonderful, and their smiles made a great impression. The property was also spacious, and we could play table tennis, which made my daughter very happy. I would love to stay here again.

Not only the front desk staff member who assisted with check-in, but also nearby staff greeted us with smiles, which was wonderful. We added breakfast, and the Japanese set meal was delicious and very filling, but we finished it all. I had a brief chat with a female staff member at the restaurant, and she was very pleasant, making it an enjoyable time. The lounge was also a lovely space where we could spend meaningful time. Thank you as well for changing our room. I would love to stay again if I have the opportunity.