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For his birthday trip! We were looking for a stylish cottage with a kitchen, and he loves Onsen too! The kitchen had various utensils, including a rice cooker. They even sold small portions of rice (enough for two servings) at the front desk, so we enjoyed a Japanese-style breakfast the next morning. The Onsen was free-flowing and had that classic Onsen aroma! We ended up soaking in it three times! With a car, the supermarket wasn’t far either, making it all the more memorable. It would have been even better if there was a coffee maker, so I’d rate the room amenities 4 out of 5!

Reading other reviews, I saw that the food was highly praised. Although I usually choose accommodations with no meals included to enjoy local cuisine, this time I stayed at Souan with dinner and breakfast included. The meals did not disappoint and were truly delicious. Since I often visit Hakone, my companion and I talked about trying lunch here next time. I'll definitely visit again!

Dinner was outstanding! The flounder sashimi came as a whole fish, incredibly fresh and nicely fatty—very satisfying. Above all, the abalone was amazing. You get a medium-sized abalone grilled with butter; it was so fresh (lightly grilled while still alive) and had absolutely no off smell from the innards. It may have been the best abalone I’ve ever had. The meat isn’t exactly premium, but it tasted great and exceeded expectations. The Room and Onsen are honestly pretty standard (lol), but for our family, being able to sleep comfortably is all we need—no complaints at all. Breakfast is a typical menu, but just like dinner, the ingredients are high quality, so we were more than satisfied. I’d recommend this Accommodation to anyone who’s mainly coming for the food!

Thank you for hosting us during our summer vacation. I believe the property may have originally operated as a different type of business. However, the Room was spacious and the meals were delicious. We were very satisfied. We would love to stay again if we have the opportunity.

I stayed at the accommodation to participate in a nearby tennis tournament. There was a plan where you could receive a cake if you checked in by 16:00, but since my match ended late, I couldn't check in by 16:00 and missed out on the cake. Since I had children with me, it would have been nice if we could purchase the cake instead, but that didn’t seem possible, which was a bit disappointing. The breakfast was very delicious, and I was impressed with how well-stocked the amenities were in the large public bath. The room was also cleaner and more comfortable than I had expected. It was fun choosing ice cream with my child while saying "Which one should we get?" However, there were several ice creams listed that we wanted to try but weren’t available for selection. Since children can get their hopes up about these things, it would be great if there could be more consideration regarding this. I’d love to stay here again when visiting the area. Thank you very much!

I stayed here during my trip back home. It was a charming one-building rental Hotel. In the morning, I enjoyed coffee on the terrace while listening to birds chirping. The TV also allowed access to YouTube. There was a gecko (haha), but I had a comfortable stay. I would love to stay here again if I have the chance.

We had a wonderful two-day stay. Upon arrival, we were guided to our room with a detailed explanation, and the room located on an elevated spot offered a stunning view. I booked the Anniversary Plan to surprise my boyfriend for his birthday, and he was delighted with the decorations and cake—it was worth making the reservation. The meals were plentiful, leaving us completely satisfied when we left the accommodation. The atmosphere seemed enjoyable even in colder seasons, so we would love to visit again. Thank you very much!

The cottage is equipped with high-quality cooking utensils, making it easy to prepare delicious meals. Parking right next to the cottage made luggage transport very convenient. I would love to visit again in the summer!

We booked two separate villas through different travel agencies, but you arranged for them to be close to each other, which was a great help.

It was an affordable stay, but it was disappointing that there was no TV.

This was our first stay, and it was such a cozy and lovely pension. Above all, the owners are truly wonderful people. Their pet cat and dog are also adorable. The meals were delicious, and the atmosphere was delightful. We had hoped to enjoy a bonfire on the terrace, but unfortunately, it started raining. Next time, we hope for good weather so we can enjoy a bonfire on the terrace after dinner in a romantic setting. We also look forward to arriving early next time to relax with tea while reading books from the terrace bookshelf.

A whole-house rental Accommodation in a designated Tangible Cultural Property. The place was spotless, the futons were fluffy and comfortable, and it was a relaxing space. It was very cozy. I rated the bath 3 because I didn’t use it. The bath seemed to have no issues at all in terms of size, but we love saunas, so we used a nearby day-use bathing Facility instead. It was a valuable experience that let us feel Japan’s good old days. Thank you very much.

Thank you for your hospitality. Each dish was beautifully presented, and we thoroughly enjoyed our meals. The Zao cream cheese gnocchi was especially delicious, and the sauce was so good that we ended up dipping bread into it! Despite causing some inconvenience, you handled everything kindly and professionally. We look forward to staying with you again in the future.

I stayed here because I wanted to visit the Twelve Lakes. If you’re staying, I recommend the cottage! The staff were kind and taught me a lot, and since I was traveling by train, the Shuttle Service was also very helpful. For meals, I was happy to enjoy plenty of local specialties from Fukaura. Overall, I had a comfortable stay with no particular inconveniences, so it’s 5 stars. It was a very enjoyable trip.

As it was our first time camping/glamping, I think it was well suited for beginners. I won’t go into details as I don’t want to cause any issues for the Facility, but when my child got burned, you took great care of us. We are truly grateful for your warm support in so many ways, without a single unpleasant look. It was a little disappointing that it became pitch-dark at night with almost no streetlights and felt scary, and that there was no bathtub in the morning Onsen, but everything else was wonderful: delicious meals that left us completely full, very clean toilets and wash areas, activities like the campfire and roasting marshmallows, and the outdoor playground—we had a great time! The Room was also lovely and very comfortable. Every staff member was wonderful and made us feel warmly welcomed. Thank you very much.

We planned to visit my mother's grave and do some sightseeing, so we looked for a place to stay and found this pension. We initially reserved one room for four people, but since it felt a bit cramped for four adults, the owner kindly offered us two rooms instead. The pension itself is undeniably old, but both the owner and his wife were very friendly and approachable. Most importantly, the meals were absolutely delicious! Our whole family kept saying how tasty everything was. When making your reservation, I highly recommend including dinner in your plan. We chose a room with an attached bathroom and toilet, which allowed us to use them without worrying about other guests—this was very convenient!

This was my first stay here. I felt the room was well cleaned. As a Business Hotel, I would consider staying again next time.

The sashimi—super fresh abalone, spiny lobster, sea bream, and turban shell—was outstanding. It was sliced to order and incredibly lively! The simmered rockfish and deep-fried flounder were also exquisite. Even the rice was delicious. Every dish was perfectly seasoned, and the meal was a true feast that left us completely full.\n\nThe building has a charming retro Showa-era feel, and it was spotlessly cleaned throughout, which made our stay very comfortable. The TV, air conditioner, air purifier, hair dryer, and other appliances are all modern. The washroom and toilets are shared but clean and equipped with bidet seats. We were able to use the shared refrigerator in the hallway.\n\nThe bath was spacious and clean as well. The friendly proprietress—an active ama diver—chatted with us warmly, making our stay even more enjoyable. I’ve already recommended this place to friends and my siblings’ families. We would love to visit again. Thank you very much.

I had such a pleasant stay that I've decided to make it my regular accommodation whenever I come to this area! The place was clean and tidy, the room felt very spacious, the attention to detail was wonderful, and my child had a great time. The meals were delicious with plenty of fish and generous portions. For young children, the beach right in front and the park with playground equipment were very exciting. I want to visit again during the summer vacation.

I’m not good with the cold, so I was a bit worried about how warm the Room would be, but there was a heater and a kotatsu, and they even provided a hot water bottle for sleeping, so I stayed very comfortably. Also, I didn’t know that access to nine different hot springs was included, but they were all fun and I was completely satisfied. Breakfast was delicious as well, and I truly had a wonderful time. Highly recommended Accommodation. Thank you very much.