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I stayed here once quite a while ago and loved the location, so I booked again for a concert at K-Arena after not visiting for some time. As other Reviews mention, the building is old, but the Room was kept very clean. Above all, every staff member was kind and courteous—I was truly impressed. Even while simply doing their everyday work, each person’s words felt genuinely warm. Despite it being my first stay in a long time, they upgraded my Room, and I was able to enjoy a luxurious night in a twin Room. After the concert, I just picked up some food and relaxed at the Hotel for as long as I could. The expressway is right next door, but the soundproofing is excellent and I wasn’t bothered by outside noise. The rain made things difficult, but since you can get around through underground passages, I barely got wet. It was my first time back in Yokohama in a while, and it was truly comfortable. If I have another chance to visit Yokohama, I would definitely stay here again. Thank you very much!

Everything was excellent. The front desk staff were very kind. We stopped by after hiking in Ozehara. The upscale Room, the Onsen, and the meals were all wonderful.

I stayed here with a foreign friend. The weather was great, and our room was on a high floor with a beautiful mountain view. It’s close to the station, and Tsuru-maki Onsen is just one stop away—excellent access. It’s also at a station where the Romancecar stops, which I personally recommend.

I stayed here for a concert trip. There aren’t many trains from Takamatsu to Ritsurin Station, the nearest station to the Hotel, but the Hotel was so close you could see it from the station, which was very convenient. At check-in, they played music by the artist performing that day at the front desk, which really got me excited. The staff were friendly and welcoming with warm smiles, and it made me feel great. The Facility is standard and the building is old, but it was clean and I was satisfied.

We stayed for 3 nights. It’s about a 12–13 minute walk from American Village, but it was quiet and very nice. The Room and balcony were spacious and comfortable. We’d love to stay again next time!

I stayed here to coincide with my parents’ trip to Tokyo. I have a special attachment to Ueno Park, so I was hoping for a Room with a nice view, and I was truly happy that you arranged a top-floor Room with an excellent view. Thank you very much. Because I have trouble walking long distances and using stairs, it was a huge help that the Hotel is directly connected to Ueno Station, making getting around very easy. For anyone with mobility issues, I think this is the only choice among Hotels in the Ueno area. The Italian breakfast was also delicious, and I was surprised to be able to enjoy large mussels first thing in the morning. Since it’s next to an expressway, I wondered if the air quality might be poor, but inside the Hotel was clean and comfortable.

We always stay here, and we’re very satisfied with the excellent service and friendly staff.

The breakfast was excellent. The parking lot is right next door and very convenient, but it can sometimes be difficult to use due to unauthorized vehicles.

Online Reservations made check-in and check-out smooth, and the front desk staff were very helpful. In addition to a table power strip with USB ports, there was also a desk lamp with wireless charging, which was very convenient. The Room was spacious, and the bathroom fixtures—including the bathtub—have been renovated; I’d love to stay again.

Thank you again for taking care of us. We made a Reservation without meals, but when we were asked at check-in, we changed it to include meals. The menu had just the right number of dishes, and we were able to enjoy our meal at a relaxed pace. The building shows its age, but it was very comfortable and calming. We look forward to staying with you again!

There were some Reviews saying it was noisy because it’s in a busy downtown area, but since our Room was on a high floor, it didn’t bother us. All the front desk staff were foreigners, but they were very kind. The linens (sheets) did indeed have an odor, so it seems best to report it to the hotel or their laundry provider. Breakfast was okay. If it’s free, you can’t really complain.

I stayed here because a class reunion was held downtown. Toothbrushes and loungewear were the type you pick up yourself from the first floor. The amenities were minimal, so I thought it would be nice if there were items like facial toner. I didn’t use it, but it seems an iron was available as a rental item, which would be convenient for a Multiple Night Stay. After checkout I returned out of the prefecture right away, but I was contacted on the way that I had left something behind. Since I was already too far to come back, they sent it to me cash on delivery. It arrived the next day, which was very helpful. The location is close to an adult entertainment district, so it felt a bit scary late at night, but it’s convenient and close to town, so I would use it again if I have the chance.

We stayed for a two-night trip. Each Room has a large rock bath, and we enjoyed the wonderful view overlooking Lake Gosho while soaking—truly living up to the name “Kaikei.” On clear days, you can also see Mt. Iwate beautifully, but unfortunately it was cloudy all three days, so we’d like to come back again next time.

The parking lot was in front of the Hotel, which was convenient. The free breakfast included rice balls and bread, as well as coffee and instant miso soup, which was very helpful. The Room we stayed in was spacious and nice. However, every time we tried to tear off the toilet paper, the roll seemed to fall down, which was extremely frustrating. Our child didn’t understand how it worked and seemed to have dropped it while using it, so the paper got dirty and it really put us in a bad mood. From the moment I noticed it, I had to tear it by hand every time. I strongly recommend fixing this. The price was affordable, there were enough towels and bath mats for everyone, and a light breakfast was included—so if not for the toilet paper issue, it would have been a great stay.

I come to ski in Shiga Kogen at least once a year, and I stay at Lake Hotel about once every two years. It’s great that solo stays are welcome, the location is convenient, and the price is reasonable—so it’s extremely useful for me. Above all, I’m very satisfied because there’s none of the common ski-Accommodation stress like a cold bath area, weak showers, or water that’s too hot. Last time there were only a few groups staying and it felt a bit quiet, but this time there were many international guests and younger visitors as well, which made it lively and enjoyable. It was my first time having both breakfast and dinner as buffet-style meals here, and I ended up eating too much… In particular, my favorite item was a sweet simmered side dish (or maybe dessert?) served at breakfast—something like candied sweet potato and apple. I also recommend the apple juice sold at the shop with the mascot dog on the package. One thing I’d like to mention is the smoking area. I saw cigarettes in the ashtray that didn’t seem fully extinguished, so it might be better to place some water for putting them out (for example in a plastic bottle).

We stayed in the Garden Tower at NASPA New Otani with breakfast only (no dinner). We bought food at a nearby supermarket and checked in. I had confirmed in advance that the Room had a microwave, so we were able to enjoy our meal very nicely. The refrigerator was also larger than in a typical Hotel, so there was plenty of space for drinks, and we could even store ice cream after dinner—very satisfying! Even so, I think it’s amazing how affordable it is. The staff were truly wonderful: when they had time, they worked efficiently on other tasks, and if we hesitated even a little about what to do, they would kindly speak to us. I’d love to stay again sometime.

I stayed here on a business trip. Check-in was smooth, and the staff were courteous, so I felt comfortable throughout my stay. The Room was clean and well maintained, and I had a pleasant stay. The location was convenient with easy access to nearby areas, which was very helpful. The property was quiet, and I was able to rest well. I would like to stay again if I have the opportunity. Thank you very much.

I decided to visit Fukuroda Falls and made a Reservation the day before. I quickly received an answer to my question about whether the Room had a washlet, which reassured me (it does). The Hotel feels a bit dated, but the Room was clean. I usually try not to worry about it, but I was slightly bothered by noise from the next room, so I lowered my rating by one. Overall, I was satisfied.

We stayed here for my child’s game. I’m not a fan of unit bathrooms, but it was spacious and clean, and both my child and I were comfortable. The Room and the bed were spacious, so we were able to sleep well. I’m giving four stars in the hope that there will be a few more types of bread at breakfast, but since it’s free… I’d like to stay again. Thank you for your hospitality.

The Room was spacious, and the views were wonderful from both the guest room and the large public bath. Above all, the location was excellent. I woke up just after 5 a.m. and took a walk to nearby Ubuyagasaki and the Kawaguchiko Ohashi Bridge. The scenery from there was truly beautiful, and it was a moment that made me genuinely glad I chose this Hotel.