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The interior of the building feels a bit old, but the Room bath was long enough that I could stretch out and relax. Also, while breakfast was not a buffet, it looked stylish and cute; the bread was warm, and the omelet was very delicious. If I have the chance, I would like to stay here again.

Checked in after visiting nearby wineries. This time, we chose a No Meals Included plan and fully enjoyed private time for just the two of us—absolutely satisfying. We paired the wine we brought with game meat purchased from a local butcher and vegetables from a roadside market, cooking them on an iron plate. The retro-style dining area allowed us to enjoy this self-catering experience without any interruptions—it was perfect. The luxury of eating what you want, when you want it! With all the necessary cutlery provided, all you need to bring are your ingredients. Despite being a traditional Japanese house, the air conditioning worked perfectly, and the bedroom was extremely comfortable. The open-air bath was also fantastic! Surrounded by quiet vineyards, it was an ideal place to unwind and relieve daily stress at our own pace. Highly recommended as a base for winery tours or exploring Yamanashi while enjoying luxurious moments tailored to your own schedule.

At first, the low price kept my expectations modest, but after staying here I found the Room was clean and the bathroom was separate. The dining area is spacious. It was better than the price suggested. However, I had read in a Review that the parking lot is small, so I parked at the neighboring paid parking lot and it ended up costing 1,700 yen—disappointing. 　I would like to use another Universal Hotel location as well.

An open location along a park facing the sea. The twin rooms offer an ocean view, while the single rooms have a land-side view overlooking a warehouse district, which is not bad. Considering the price, meals and room amenities are reasonable, and having a large public bath is wonderful. It's within walking distance to EAS (iias), so shopping and dining are convenient, making it very comfortable for a cozy stay.

The staff were extremely kind and helpful whenever we needed assistance (such as giving us a tour of the facilities and lending us tools to clear snow from our car). At dinner, the timing of each course being served in order was excellent—they seemed to watch our pace as we enjoyed drinks and ate slowly. I was impressed by their professional attentiveness.

There were many great things about this place, but the staff’s service was especially excellent, and I had a very pleasant stay. At check-in, they handled the process efficiently, so I didn’t have to wait at all. During meals, they were very attentive, making it not only delicious but also a truly enjoyable experience. I would definitely like to stay here again.

I use this Hotel for business trips. I’m happy that the Room is spacious. If there’s availability, I almost always choose this Hotel. As an IKYU Diamond member, I also appreciate the 12:00 checkout time. I can also receive drinks such as canned beer, which makes me want to keep my Diamond status. From Tokyo Station, I take a bus—it’s just a short walk from the “Kameshimabashi” stop.

I stayed here last year and loved it, so I came back again this year. I made my Reservation early and was able to book the Choco Ball Room for an August weekend. It was cute and relaxing. You also get some sweets as a souvenir, and the bathroom and toilet are separate; the bathroom even has a washing area, which is great. I found an “Angel” in the Room and received an extra little cute gift! Even as an adult, it’s a treat if you love cute things like I do. This Hotel uses self check-in machines, but whenever I called the front desk for a small request, the staff were very kind and helpful. Breakfast is served at a sister restaurant of “HACHI,” so I was really happy to be able to enjoy their popular Napolitan pasta and omurice that always have lines at the station. Even if you wonder whether you can eat that much in the morning, it’s so good you end up finishing the whole plate. Compared with last year, they also had curry this time, with three menu options for each dish—an even better selection (though adding a hamburger steak feels a bit pricey, so I hesitate). The Hotel is located inside an arcade shopping street, so there are plenty of places nearby for dinner—very convenient. I’d stay again.

It was a shame that the large public bath was unavailable during our stay. Amenities were minimal, but the Room and other areas were very clean, which was great. There isn’t much around the property, so returning at night felt a bit hesitant even by car, but in the morning it’s nice that you can walk to the seaside. The croissants sold on the first floor were very delicious. If I have another chance, I’d like to stay again when the large public bath is available.

Stayed for an event, checked in to drop off luggage, and went out by car, returning after 11 PM. The reception staff were very kind and welcoming! The onsen was great, and I enjoyed it both at night and in the morning! The only disappointment was that I didn’t notice the hair caps available at the onsen reception desk until after leaving. It would have been nice if someone had mentioned it. My hair got wet in the open-air bath, which made me feel cold.

The front desk staff provided excellent service.

This was our first visit to Kakeyu Onsen. Nestled in the mountains, with the soothing sound of the river and views from the open-air bath, it was the perfect Accommodation for us as a couple celebrating our 60th birthday. Just be careful not to overeat—the meals are that good! We truly enjoyed every dish; there was a great variety and we were very satisfied. We would love to stay again.

I visited again because I had business in Niihama. First of all, I was happy not having to worry about whether there would be parking available—the parking area has plenty of space, including a covered lot. It was hot even on the day of my stay, but I filled my bottle with ice from the ice machine and had an ice-cold drink in the air-conditioned Room, and the sweat disappeared instantly. Some Hotels don’t have an ice machine, and when you have to ask staff for ice it honestly feels awkward, so having an ice machine on each floor is a huge help. Also, there’s a supermarket next door, which makes shopping incredibly easy. Breakfast was simple but satisfying; I especially liked the chicken cutlet with its thicker breading. The iced coffee in a pitcher was also exactly to my taste in both flavor and aroma. The bedding was comfortable and I slept very well. I’ve stayed several times and have had zero issues with bed bugs. This time I chose a smoking Room again, but the smoke smell wasn’t strong enough to need opening the window, so I didn’t open it even once during my stay. I’ll be back again.

The staff were truly kind and fun, and we had a wonderful time! The meals were also absolutely delicious. Thank you so much!

I have stayed at this Accommodation many times—before, during, and after COVID. Breakfast, the welcome drink, and other services have been thoughtfully adjusted over time, and I have always been very satisfied. However, on this visit there were issues with the facilities. The first Room I was shown had a toilet where water kept running continuously, and the noise was very bothersome. I asked the front desk to change Rooms; the next Room had a broken refrigerator. They kindly moved me again, but that Room had very loud mechanical noise as well. At that point I was too tired to request another change and stayed in that Room. I would like to continue staying here about once or twice a year. Even if some facilities are getting older, I believe that frequent repairs and replacements will resolve these inconveniences and restore the comfortable environment you used to provide. Thank you for your attention to this matter.

Thank you for allowing us to check in early. The Room was fantastic. Previously, the dinosaur-themed Room delighted our children, but this time the Room was very spacious, and they especially loved the net swing, taking turns to enjoy it. On the first day, since it was raining outside, we were able to relax and fully enjoy the guest room from check-in. We would love to stay again. Next time, we might try glamping!

Murakami Seiba Onsen, where we stayed this time, was a wonderful Onsen Accommodation that lets you fully enjoy breathtaking views of the Sea of Japan. What impressed me most was the sunset sinking into the Sea of Japan. As the colors of the sky and sea changed moment by moment, the sun slowly setting beyond the horizon was so beautiful I lost track of time watching it. The Onsen is also one of its biggest highlights. From the large public bath you can take in panoramic views of the Sea of Japan, and soaking at a relaxed pace while listening to the waves felt truly luxurious. The Accommodation is located just steps from the coast, making morning and evening walks a real pleasure. In the evening you can stroll while watching the sunset, and in the morning you can walk along the shore with a refreshing sea breeze—an especially soothing experience that only travel can offer.

The Room is clean and pleasant, making it very easy to use. The breakfast menu includes local specialties, which is something to look forward to. If I were to mention one thing, it would be nice if the dining facilities within the building stayed open a little later.

The Room and bathroom were very clean. The coffee was especially delicious. Thank you. However, the refrigerator under the TV did not cool properly, and the mineral water remained lukewarm until the next day (even after adjusting the temperature settings).

I stayed here last weekend. Unfortunately, it rained heavily, but the Hotel is very close to the station, which made getting around easy and convenient. The front desk staff were calm and courteous, and I felt at ease throughout my stay. With the alcohol service available until 9:00 PM, I enjoyed lively conversations even with people I had just met during my trip, and had a wonderful time. I felt that having opportunities like this to connect with others is one of this Hotel’s great charms. The Hotel was quiet and had a relaxing atmosphere, so I was able to spend my time comfortably at a leisurely pace. I would definitely like to stay again if I have the chance.