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The service, amenities, and location were all excellent. Since this is a Hotel with locations across The whole country, I’ll be using Route Inn nationwide from next time! It was a pleasant and relaxing Hotel.

It would have been nice if there had been an all-you-can-drink alcohol option.

The staff’s friendly greetings and thoughtful hospitality made our stay very comfortable. I finished every last drop of the soy milk hot pot at breakfast—it was delicious. I made a Reservation here to see the starry sky. Unfortunately it rained, but the nighttime lights of the Onsen town seen from our Room window were also wonderful. I was captivated by Hirugami Onsen’s silky-smooth water. Thank you very much.

I enjoyed a luxurious glamping experience right in front of the ocean. The air felt a bit dry due to the heating, but the breakfast delivered in a basket—made with local ingredients—was truly delicious! It also seemed that the neighboring KAMOME SLOW HOTEL is an affiliated Facility, so I’d love to stay there next time as well.

Although it’s a bit far from the station, the surrounding area is residential, so it’s very quiet. The Room was even more spacious than it looked in the photos, and having a balcony made it very comfortable. Some Reviews mention that the bathroom is small, and it is indeed smaller than in a typical Business Hotel. However, I’m not very tall, so it didn’t bother me. Rather, I liked that the toilet and bath are separate, so it felt like using them at home. At check-in, I asked a few questions such as whether my luggage could be stored after check-in, and the front desk staff answered everything politely, which left a good impression. Overall, this is a Hotel with high satisfaction, and if I stay in Chichibu again next time, I would like to use it.

Before I knew it, I’ve stayed here for a Multiple Night Stay in December, June, and September (lol). Within walking distance from Yugawara Station (Shuttle Service also available). There are also Rooms where smoking is allowed. I use this place casually when I just want to relax and refresh in the Onsen. About the 4-star rating: Regarding the amenity tabi socks, even on a Multiple Night Stay, receiving only one pair per person makes me think, “Huh?” the next day. It might be worth considering providing them for each night of a Multiple Night Stay, or clearly stating that it’s one pair per person. As for meals and the rice tubs (ohitsu), isn’t there food waste? Staff do serve the meals, but I think rice could be handled like tea—self-serve would be fine. This could likely be solved by investing in one or two rice cookers (10-cup capacity): cook with a gas cooker, transfer to warmers, and set them out. Then you could serve an ohitsu only to guests who request it.

Spotlessly clean and excellent value for money. With the Plan including parking, I was able to check in with peace of mind. There’s nothing that can be done about it, but everything was perfect except for the squat-style toilet. Sorry—I’m not comfortable with squat toilets. In particular, the young woman at reception was very pleasant and incredibly soothing. I had a great check-in and check-out experience. Thank you so much!!

I stayed here for the first time as an Accommodation after a night out near Niigata Station South. The Hotel was clean, and all the staff were very friendly. The room didn’t feel cramped, and I was able to relax comfortably. If I have another get-together nearby, I’d like to stay here again.

This was my first stay. The staff were exceptionally well trained, and their attention to detail was outstanding. We had dinner at Ryozen inside the Hotel; both the portion size and the taste were excellent. We also enjoyed many delicious wines. The amenities were great, and I would love to visit again soon.

This is my regular accommodation when I visit Ikebukuro. I registered through the app this time. Thank you for your continued support.

We stayed here for our son’s graduation ceremony. The Chapel Room is our favorite. In autumn, the yellow ginkgo leaves seen from the Room are beautiful. We enjoyed a delicious dinner at the on-site Kiccho, and also fully enjoyed the Hotel breakfast featuring Yamaguchi local cuisine. The service at reception and elsewhere was excellent, and the housekeeping staff’s greetings were very pleasant. Thank you for taking such good care of us.

I’ve stayed here many times. This Hotel lets you feel the history of Yumoto, the town of hula. That’s also part of its charm, and it makes for a calm, relaxing stay. This time I stayed with my wife, but when I’m traveling for work I can also choose a budget-friendly Room with some limitations. Dinner is not provided, but you can get recommended local information along with a map. Above all, the proprietress’s breakfast is delicious and highly recommended. Of course, the Onsen is wonderful as well. I’ll be back!

The Room was spacious, the buffet was delicious, and everything was perfect.\nI’d love to stay again!

It’s very easy to use, and the thoughtful updates clearly reflect guest feedback, making it truly comfortable. I’d love to stay again.

I visit Kyoto every year for the Gion Festival’s Yoiyama, and I stayed here again this time as well. I was able to relax in a quiet, calm atmosphere. At the breakfast venue, there was live flute music—I never expected to hear “Morning Mood” from Peer Gynt. My wife says she won’t stay anywhere other than your Hotel. We’re planning to visit Kyoto again in December, and instead of a day trip, we’re considering staying at your Hotel.

The Room was spacious, clean, and excellent.

I realized upon arrival that I had stayed here once for work about 25 years ago. Perhaps it has been renovated since then, because the Room doesn’t feel dated at all. Oh—there is a card key, but it’s not the type that turns the power on when inserted (though it does have an auto-lock). The charging connectors support various types, giving me the impression they’ve tried to accommodate guests’ detailed needs as much as possible. The welcome drink was made with a single-cup machine, so I could enjoy a delicious coffee. The rental bicycles are also great value: 500 yen for 1 night and 2 days, and you can use them until check-out. It was very helpful since I needed to go out at night. A helmet is included as well.

Thank you very much for your stay. Considering the Accommodation Fee, it was an excellent value. We were satisfied with both dinner and breakfast. The room was spacious and comfortable, allowing us to enjoy a pleasant stay.

The building is old, but the Accommodation is clean, the meals are delicious, and the Onsen offers a wonderful view. On our way back, we mistakenly got the trolley time wrong. Even though the Shuttle Service had just departed, you kindly came to pick us up. We sincerely apologize for the inconvenience. Thanks to you, we were able to enjoy the beautiful scenery from the trolley—thank you very much. If we come to Unazuki again, we would love to stay at your Accommodation.

We arrived a little late, but the staff were very kind and accommodating. The light dinner in the evening was delicious, especially the tender beef stew. Breakfast was also great—the bread in particular was excellent. Mobile reception can be weak, but Wi‑Fi is available. The private open-air bath was wonderful as well. Thank you very much.