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The atmosphere was homey and very clean, and all the staff were extremely kind. It was late July, but the temperature wasn’t too high and the humidity was low, so it was very comfortable—Karuizawa really is wonderful. We stayed for two nights, but on the second night my son became unwell, and I’m very sorry for the trouble we caused. Even though it was sudden, a staff member said, “Please let us know if there’s anything we can do,” and they also helped us check out quickly that same day—thank you so much. By the next day my son was feeling better and said, “Karuizawa was fun—I want to stay at that Hotel again.” I’m also sorry this Review is so late. I will contact you again separately. There was an unexpected issue and I panicked a bit, but I made another special memory in Karuizawa after a long time. Thank you very much.

I stayed for one night, and it was a wonderful Hotel from start to finish. The Room uses a PIN code system with no key, so it was very convenient to go out without having to carry a key around. In the evening, alcoholic drinks were all-you-can-drink (free). It was a shame the large public bath didn’t have an open-air bath, but it was clean and the alkaline Onsen water was excellent. Breakfast offered a great selection of both Japanese and Western dishes, and I was very satisfied. I was also impressed by the thoughtful services—being able to choose your pillow, and free coffee and drinks available at all times. What makes this Hotel stand out is how they thoroughly reduce operating costs within what guests can reasonably accept—such as shortening breakfast hours to about two hours, asking guests to help with tidying up, using PIN codes instead of keys, and not handing out unnecessary amenities—and then use those savings to enhance guest services like free drinks and alcohol overall. I felt this approach significantly increases satisfaction. I admired how well they strike that perfect balance where you feel like thinking, “They do so much for us—so we can do this much in return.” I would definitely like to stay again.

Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.

Soaking in the gentle hot water was truly soothing, and the delicious cuisine (the broth was exceptionally good) was a delight. The riverside scenery, including the sand bath, was beautiful as well—an outstanding Accommodation. Above all, the hostess’s hospitality was exceptional. This is an Accommodation I highly recommend and would love to visit again. Thank you very much!

I stayed here because it is close to Chuson-ji Temple. Even considering that it has only recently been renovated, the entire property—including the Room, Onsen, and shared areas—was kept very clean, and I had a very comfortable stay. The meals were excellent, and I was very satisfied to enjoy local specialties such as Maesawa beef steak, Sanriku seafood, Hatto soup, and Horohoro-zuke pickles. I would love to stay here again if I have the opportunity.

This Accommodation was in a wonderful location—close to both the mountains and the river, and just a few minutes’ walk from the station. Most memorable of all was the emerald-green Onsen with its soothing sulfur scent. It felt so good that we ended up soaking five or six times during our one-night stay, and as Onsen lovers we were completely satisfied. The two-tier layout—with a hotter bath and a lukewarm bath—was also very convenient, letting us enjoy alternating temperatures. We also appreciated that both dinner and breakfast were not overly large, but just the right amount. There were many local specialties, and we especially enjoyed the pudding made with freshly laid eggs from a nearby poultry farm, as well as the Onsen eggs. The next day we even visited the poultry farm you recommended and bought some eggs to take home! Above all, everyone at the front desk and in the restaurant was incredibly kind. They spoke to us warmly and helped us with all sorts of questions about sightseeing spots. Thanks to you, my child and I had a truly wonderful trip together. We are sincerely grateful. It was an unforgettable Accommodation—one that makes us want to return next time with my father and my daughter as well. Thank you very much.

We stayed here with relatives. The service was excellent, and the meals were delicious. The portions are generous, so guests with smaller appetites may want to ask in advance. It is a wonderful Accommodation with thoughtful attention to detail.

This Japanese-style Ryokan is one where you take off your shoes at the entrance, and all the staff were kind and welcoming with warm smiles. The sea is nearby and could be seen from the large public bath as well. The indirect lighting was lovely, but it felt a little dark for someone as timid as me. I forgot something behind, and thank you for carefully wrapping it up and sending it to me.

I have wonderful memories of the Accommodation’s atmosphere and hospitality from my first stay, and this time I returned for the first time in seven years. I heard that during the COVID period you improved the parking area and the path to the Accommodation, and it was even easier to access than before. The atmosphere is still just as lovely, making it perfect for a relaxing stay. Both dinner and breakfast were delicious. I especially recommend the spiny lobster sashimi and the simmered golden eye snapper. This time, I also asked in advance for a birthday surprise for my friend, and you kindly accommodated my request. My friend was truly delighted, and I’m so glad I asked. Thank you very much for your pleasant hospitality and service. Above all, one of Hana Noren’s greatest charms is Toi Onsen, which helped melt away my everyday fatigue. At night I enjoyed the bath in my Room, and in the morning I woke up early to use the private bath. I truly love this time spent forgetting daily noise—the sound of flowing Onsen water and birdsong brought exceptional comfort. Thank you again for another wonderful stay. I was completely satisfied with everything. Next time, I hope to return again sooner. Thank you very much!

This was my first time staying here on a business trip to Himeji. The breakfast was very delicious, and I was very satisfied to be able to try Himeji specialties. The coffee was great as well. I would like to stay here again.

We stayed for 3 days and 2 nights. On the second day, our beloved dog suddenly passed away. As a senior dog, we had prepared for the possibility, but it happened so unexpectedly that we had not brought items such as ice packs for bringing him home. The Hotel kindly provided a basket to lay him to rest in, towels, ice packs, and a blanket. We had reserved dinner at the restaurant as well, but thanks to the staff’s thoughtful consideration, they arranged a private room for us. Because there was a thunderstorm, they also drove us to the dining venue by car, allowing us to enjoy one last meal slowly with him by our side. We are truly sorry for any trouble we caused during the busy summer holiday season. Thanks to your support, we were able to return home safely and send him off peacefully. This year’s extreme heat was especially hard on senior dogs, but we are very grateful that he was able to spend his final moments in the cool Nasu Highlands—enjoying his favorite dog run, Onsen time, and delicious meals. This was our first stay here, and I feel it is rare to find a Hotel that can respond so quickly and compassionately in an emergency. We still have two other dogs at home and would love to visit again. Of course, both the meals and the Facility were excellent as well. Thank you very much for all your help during our stay.

The staff’s service was courteous and flawless from our arrival to our departure. The meals were generous, and we ended up eating too much. The bath in the Room was an Onsen where we could relax and soak for as long as we liked, so we didn’t mind the view outside the window. The road noise was a little loud, but it wasn’t noticeable inside the Room. One disappointment was that the bed was a narrow single, and I worried about falling off.

I felt a little uneasy on the way up into the mountains, but once we arrived it was a truly wonderful space—like an adults-only hideaway—and the staff were very kind and made us feel comfortable. The complimentary drinks were exceptionally well provided, and the meals were beautifully presented and absolutely delicious. We had a thoroughly satisfying stay.

I stayed overnight in Shimonoseki and was looking for an Accommodation where I could truly look forward to the meals. Since there was a Plan that included both fugu and beef, I made a Reservation right away. The building is a long-established culinary Ryokan with a sense of history, and I heard that locals use it for weddings and funerals as well as to enjoy seasonal fish dishes. The fugu was served as tessa (a Kansai term), with thick slices and an exceptional sweetness. The Miyazaki beef was also tender, and the combination was easy to enjoy. The dishes may look simple at first glance, but each one is carefully crafted—far beyond anything an amateur can judge. The staff were polite yet relaxed, offering thoughtful, unobtrusive service that made my stay very comfortable. That said, I wouldn’t recommend it to travelers whose main priority is the Facility. As a long-established Ryokan, the building clearly shows its age in a good way, and you can tell it has been carefully maintained. This was my first stay here, but I would definitely like to return the next time I visit Shimonoseki. Thank you very much.

We stayed to celebrate a family birthday. The view from the window was amazing, and our whole family was thrilled from the moment we entered the Room. The view from the 12th-floor front desk was also wonderful, and the night scenery was truly beautiful. The drinks we enjoyed in the lounge while watching the night view, as part of the Diamond member benefits, became one of the best gifts for our family birthday celebration. The Room had two sinks, and the bathroom had a washing area, which made it easy for me to bathe together with my elderly mother—something we really appreciated. The staff were very kind, and breakfast was delicious; it was a thoroughly satisfying stay. Chinatown is very close by, and we also walked around nearby spots such as Hotel New Grand next door, Yamashita Park, and Honmoku. However, because of the heat, we often returned to the Hotel to rest soon after. Everyone kept saying during our stay that we would like to come back and stay at this Hotel again in a season other than summer. We would love to stay again. Thank you very much.

The Room had a beautiful Tokyo Skytree view. The bathroom was separate from the toilet, so I could relax comfortably. Breakfast was delicious, especially the orange juice and omelet. Still, I was surprised that there were so many foreign guests.

This was our second stay as a couple. Just like last time, all the staff were friendly and attentive, and it reminded us what a wonderful Hotel this is. The Room and bath were of course lovely, but what truly stands out at this Hotel is the food. Since the menu lists only the ingredients, we try to imagine what will come—and it’s always even more creative than we expect, which makes it so much fun. Every time, we’re amazed by the presentation, combinations, and flavors, and my husband and I enjoyed dinner saying, “They’re geniuses.” And the paired wines are incredible! They’re so delicious that we’re surprised every time. We were happy to spend such a wonderful time here. We will definitely be back!

We stayed here for a family trip to Osaka with five people. In a word, it was an extremely satisfying Hotel. The building was new, very clean, and comfortable with good air conditioning. The large public bath had a sauna, and the cold plunge pool was refreshingly cold. The room also had a separate bath and toilet, so we could relax even if we didn’t go to the public bath. There was also a wide variety of welcome drinks, which we enjoyed while unwinding after check-in. In summer, it was available until midnight. The breakfast buffet had many options, and everything was delicious. The staff were kind and courteous, and the luggage storage service after our stay was very helpful. It offered great value for money—I was surprised to receive this level of service at this price. I would definitely like to stay here again when visiting Osaka.

I stay here several times a year and keep coming back—the natural aroma scents and carefully selected ingredients soothe me every time. The new summer welcome drink, which wasn’t available before, looked refreshing and was gentle on the body. Since it was a Multiple Night Stay, I was able to try all three syrups. Mint when I want to feel refreshed, cinnamon when my stomach feels tired, and red shiso when I feel like I might lose to the summer heat—each cup was truly comforting. I hope this becomes a regular offering from now on. The spiced chai at breakfast also felt uniquely special and was delicious.

Above all, we were soothed by the Onsen, the meals, and the heartfelt hospitality of your staff. Thank you very much.