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The room was upgraded at check-in, and I appreciated the spacious room on the top floor. The large public bath on the first floor is not an Onsen, but it was spacious enough to stretch out comfortably. The room amenities were also sufficient.

Thank you for hosting us during our visit to watch a Yakult Swallows game. It is an old Hotel, but it was very clean and well maintained. The staff were polite and pleasant, which made our stay comfortable. If there is another game in Matsuyama, we would be happy to stay here again.

Clean and very convenient, with an airport bus stop just nearby. I didn’t use the bath this time, but it looked clean and I don’t think there would be any issues. I’d like to stay here again.

Although I was told it was a bit far from Otaru Station with some elevation changes, it was an easy walk. I enjoyed strolling around the town of Otaru along the way. Breakfast was excellent and very delicious. The Room was also spacious, and I could truly relax. All the staff were very kind, and I had a wonderful stay. Thank you very much. I would love to stay here again when I visit Otaru.

Spacious and affordable—very helpful for us. Sorry to mention this in a comment, but we found the key plate we had misplaced. Thank you for looking for it. We will use your place again.

It was an absolutely amazing stay. I was truly impressed by the outstanding, well-equipped Facility that anticipated every need. The staff were very considerate with the luggage we sent in advance, prepared a pool for the children, and even when an accident happened, their first words were to check on us. Talking with friends around the barbecue, setting off fireworks with the kids under the sunset sky, and looking up at the stars late at night—every moment became a wonderful memory. My only regret is that because it was so hot, we couldn’t enjoy the outdoor facilities outside the cottage, such as basketball and the trampoline. We will definitely visit again next year. Thank you very much.

Perched on a hilltop in a very quiet area of Kirishima, the Room offers distant views of Sakurajima. Surrounded by mountains and tea fields, you can enjoy a peaceful stay away from the crowds. The Room is equipped with a spacious open-air bath that can comfortably fit around five people, a sauna for about three, and a cold plunge pool. Being able to use these Facility amenities as much as you like at any time you prefer truly feels like a luxury. Meals are served in a private dining room, with staff providing prompt service. We thoroughly enjoyed dishes featuring abundant local ingredients from both the mountains and the sea—refined without being overly elaborate, and well suited to Japanese tastes. There is also an extensive selection of Kagoshima shochu (far more than we could even recognize), along with sake, wine, and non-alcoholic options to enjoy freely. The staff were also extremely kind and attentive. If I had to mention one drawback, it was that the bathroom sink is located in the bedroom area of the Room, which felt slightly inconvenient. For those who want to fully enjoy the sauna, Onsen, meals, and location, I highly recommend a Multiple Night Stay. We would love to visit again.

This was my first time staying at the R9 Hotel. As it is the largest Room, it has a prefab-like exterior rather than a container. Up to four guests can stay, but there are only two double beds, which feels like too few beds for the size of the Room. The toilet is right next to the dining table, so I was concerned about odors. The sink is set up for light cooking, but it would have been nice to have tableware such as glass cups. When you open the entrance door, you’re right at the parking lot, which makes loading and unloading luggage easy, but the inside of the Room is fully visible, so it would have been better to have a partition. I was happy that we could get a free frozen bento meal. I’d like to stay again.

It’s within walking distance from the station, but it’s a bit far. However, there are restaurants and convenience stores nearby, so it wasn’t a problem. The front desk staff were kind and friendly. They also accommodated a change to the breakfast time from what I had told them in advance, and I was very satisfied with the breakfast.

All the staff were incredibly kind, and it was a warm, welcoming place. You can take a walk to Muruku Beach, and it’s also conveniently located for driving to sightseeing spots such as Kahou Banta. The time spent gazing at the ocean from the Room was wonderful. There are only stairs, but the staff carried all of our luggage, which was a great help. I will definitely stay here again when visiting Okinawa. Thank you very much.

The Onsen was wonderful. We couldn’t finish all the meals. We’d like to stay again.

It’s conveniently close to the station and a convenience store, which is a big help. I’m also truly grateful that the prices have been kept the same. I bring my own wash towel (sponge?) for bathing and my own hangers. The other day I saw a guest returning several hangers to the front desk, so I realized they’ll accommodate you if you ask. There’s a refrigerator on the 1st floor, and they can even freeze sports drinks bought at the convenience store. (At last year’s Expo, I held onto a frozen drink to get through long waits in the blazing heat.) This Hotel has thoughtful touches that make it feel like home.

I had long been interested in the Hazu Group’s Hotel, and my wish finally came true with my first stay. Everything was exactly to our taste: the quiet, secluded setting away from the village; the intimate scale of only five rooms; the highly private location where you can hear the gentle murmur of the river up close; the refined and calming interior design; the riverside open-air bath and hinoki bath; delicious dishes that make great use of local ingredients, beautifully complemented by thoughtful tableware; and the gassho-style building with its thick beams and intricate details. The staff’s hospitality—attentive yet at a comfortable distance—was also wonderful. Part of me wants to keep this Accommodation a secret, but it is such an exceptional find that I can’t help but give it top marks. We will definitely be returning, and I would love to stay at other Accommodations in the Hazu Group as well. It was a truly fulfilling time of rest. Thank you very much.

I stayed here with my sister and her husband while it was snowing heavily. The Accommodation has both a first and second floor, making it a Room layout I had never experienced before. The in-Room bath had plenty of hot water flowing continuously, which was perfect for a morning soak. The meals were also very delicious.

It’s been eight years since our last stay, and this was our first visit back in a while. We returned because it’s one of our favorites, but here are a few things we noticed for next time: - We would like one more face towel at the washbasin in the Room, since two of us are staying. - Toiletries such as lotion are provided, but my wife said she would like emulsion/moisturizer as well. - A few dishes tasted quite salty to us—such as the breakfast soup, grilled salmon, and pickles. We had heard that Nagano Prefecture has been reducing salt recently. Despite these comments, this remains our favorite Accommodation thanks to the excellent hospitality of the staff. Thank you for taking care of us. We will visit again.

The staff were kind and attentive. The Room was spacious and comfortable. I wished the bath could have been available one hour earlier in the morning, but I was able to use it at night at a relaxed pace, and I slept very well. Thank you.

From check-in to check-out, all the staff were consistently kind, and the service was impeccable. The Facility was new and well equipped, making our stay very comfortable. While the location is not particularly convenient for transportation, there is a Shuttle Service to the nearest station, so we did not feel much inconvenience. Overall, it is a wonderful Onsen Ryokan that we would definitely like to visit again.

I stayed here with my boyfriend because we wanted to try dome glamping. The ocean view from the Room and the Onsen was amazing!! The staff explained everything carefully, and everyone was so kind—it really impressed us!! The BBQ at night was also very generous, with plenty of vegetables, seafood, and meat. The grillable cheese was unbelievably delicious—I was already full, but I still ended up finishing a whole wheel by myself!! (I’d love it if you could make the grillable cheesecake available to buy online too!!) On top of that, alcohol was free with all-you-can-drink... On the drive back, my boyfriend and I were saying, “With this much food and value, is this price really okay? Are they making a profit?” lol We were completely satisfied with both the price and what was included. It was our first trip to Ibaraki, and it became a wonderful memory!! We’ll definitely come again!! Thank you so much!!

We stayed for 2 nights and 3 days to celebrate our daughter’s birthday. The owner, his wife, and their child took care of us. The Room was very clean and perfect for families with children. We used the open-air bath on both days. After playing at the beach near the villa, we washed off in the outdoor bath and then relaxed in the bath at our leisure. The food was incredibly delicious, and there was so much that we were completely satisfied. Everything was very fresh and tasty. For an additional fee, we also tried the pudding made at the villa—it was unbelievably good. When we travel to Awaji Island again, we will definitely stay here again.

Thank you very much for your hospitality. I stayed here on a trip with my father. Because there was a family with children next door, we were slightly bothered by the sound of running inside, and it was also difficult to use the bath with the blinds open. I found myself wondering whether it might be visible from the road across from the property. Also, since there is no hedge or barrier between neighboring terraces, I thought a low fence might be helpful. As it was the season for stink bugs, there were quite a few indoors, so additional measures would make it even better. However, the food was exceptionally delicious, so overall we were very satisfied. We would love to stay again someday.