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I visited with friends from Yamaguchi Prefecture, and it far exceeded our expectations. The ocean view beyond the water feature seen from the lobby, the complimentary free-flow drinks, and at night a sky full of stars. It was a truly wonderful holiday. I would love to visit again.

I visited again for the first time in 10 years. This is an Accommodation I used to visit occasionally in summer since childhood, and over the years I noticed changes with the times—such as the former dining area with live fish tanks and the sushi restaurant being gone, while Rooms with open-air baths have been added. Just as I remembered, the pool where small children can play safely and the wonderful sea—where you can see fish swimming even close to shore—are still there, and we thoroughly enjoyed the crystal-clear water. It’s a fantastic environment for a family summer trip. The nighttime Tsunoshima tour was also memorable; the guide’s explanations were detailed and very interesting. Highly recommended.

I stayed here during Silver Week because the Hotel is new and very conveniently located. It’s truly about 30 seconds from the station, and it’s also just a short walk from the affiliated flat parking lot tucked away behind (600 yen for 24 hours from the time you park), which was extremely convenient. I had heard it was far to walk, but in reality I could reach Inuyama Castle Town in about a 20-minute walk from the Hotel. It was so crowded it felt like Kyoto’s Ninenzaka, and with shops lining the streets and plenty of street food to enjoy, I’m glad I chose a No Meals Included plan this time. The Room was new and spotless, and because the space is used so efficiently and functionally, it didn’t feel cramped at all. The bathroom facilities, including the LIXIL toilet, were stylish and comfortable. Since they use Simmons bedding, both the bed and pillow had a firmness that satisfied me even though I have lower back pain. The towels were fluffy with great absorbency, and even for someone like me with a larger build, the pajamas were comfortably sized. The large public bath had one ReFa hair dryer plus Panasonic Ionity units for the rest, which was decent enough. On the downside, perhaps because the indoor bath was over 42°C and too hot, the cooler open-air bath was packed. I also wished it were a real Onsen, and it was disappointing that there wasn’t complimentary mineral water service like most Hotels offer.

Although it was a shame that we couldn’t go out for a walk because of the heavy rain during our stay, everything else was wonderful. The dinner in particular was carefully seasoned, vegetable by vegetable, and I was surprised at how delicious every dish was. We chose a Room without a view this time, but next time I’d like to stay in a Room with a great view. Thank you very much.

I stay here about four or five times a year. It remains comfortable and reasonably priced. However, amenities are no longer freely available, which felt a bit disappointing. Also, while I understand it’s unavoidable and I’m happy to support the eco-friendly policy of using up toilet paper rolls, the previous guest had used them almost completely, so I had to go to the front desk to get more.

I have been staying at Comfort Hotel Hiroshima Otemachi for over 20 years. The room was kept very clean, the breakfast was just right, and I was able to relax. I would like to stay here again during the Flower Festival next year.

My first contact was a phone call to let them know I would be arriving late, and the call was pleasant; they immediately adjusted the dinner time for me as well. What stayed with me most was the service after check-in. A staff member escorted us to our Room and gave a thorough, attentive explanation of how to get around the property and where the emergency exits were. While many places give rushed instructions at reception, it had been a while since we were guided all the way to our Room, and that consideration really meant a lot to us as we were tired upon arrival. At the dining area, a male staff member welcomed us with a gentle manner, and the dishes had wonderfully rich dashi flavor—so much so that “delicious” kept slipping out with every bite. Of course, the Onsen was spacious and very relaxing as well. Everything was excellent. All of the staff treated us with genuine care. After all, the greatest luxury when traveling is heartfelt hospitality. This Accommodation has been the best I have ever stayed at. Next time, I would like to visit again with staying here as my main purpose.

The night view was wonderful. The staff were attentive and considerate, which truly impressed me.

I often use this Hotel for day-use stays.\nTrue to its name, Spa Vintage, the Facility interiors are stylish and refined. The authentic sauna and cold plunge pool are also excellent, leaving both body and mind refreshed.\nI also love that they regularly offer löyly sessions.\nThe restaurant is highly recommended as well, with a superb location where you can enjoy Kobe’s night views.

We had a relaxing Obon holiday. Thank you very much. I can’t eat a lot at my age, but the steak, roast beef, and sushi were all delicious. It was also great that the sushi was made fresh on the spot. Since we were on an upper floor, the view was wonderful, and the spacious Room was very comfortable. The Room felt clean and well maintained, with thorough housekeeping. We’re already talking about coming back again.

Last year, I stayed here with my parents, who use wheelchairs, and we were truly well taken care of. I wanted to bring them to the Onsen they love while they were recuperating, and we chose this place because the Room had a bath and it was barrier-free. The Room was very relaxing, and the food was exceptional—my parents kept saying how delicious it was as they ate with such joy. Late at night, my father and I also enjoyed the ramen snack service and ice cream together. After that, my father passed away, so this year we stayed again in his memory. At dinner, you kindly prepared a set meal for him with rice and miso soup among other items. I was deeply moved by this unexpected gesture and couldn’t hold back my tears. We displayed his photo, shared memories of him, and enjoyed the meal. The Facility is wonderful, but above all else, thank you for your heartfelt hospitality. I would love to stay again!

With more and more Hotels offering self check-in and check-out, the warm service from the front desk staff made me feel at ease. The gentleman who is always at the front desk is great. This time I chose a plan with breakfast, but the menu was exactly the same on both days. The restaurant itself was relaxing, but perhaps because I went close to closing time, the breakfast selection felt a bit limited. That said, it’s very close to Nagasaki Station, and I’d like to stay here again when I visit Nagasaki.

From check-in to check-out, your attentive and kind hospitality made our trip truly wonderful! We were a bit anxious because we were traveling with our dog, but we had no inconveniences at all and were able to stay comfortably—thank you so much. Thank you as well for kindly accommodating our request to adjust the meals. We would love to stay again if we have the opportunity.

We had a very comfortable stay. The Room we stayed in was the Comfort Extra Twin. Within its compact size, it features a bathroom with a washing area, a separate toilet, and a washbasin. Shoes are not allowed on the floor inside the Room. It was perfect for those who don’t need a large, luxurious Room and want to keep costs down, but still want to relax in the bath and use the toilet without feeling self-conscious. One small note: since there is only a curtain separating the beds from the washbasin area (i.e., the changing space), some guests may find it bothersome. For us, as a family traveling with small children, it didn’t bother us at all. Other nice perks included borrowing manga to read, an on-site coin laundry, welcome drinks, and good value benefits.

I stayed here with my elderly parents. All of the staff were very pleasant and welcoming, and we were able to spend our time feeling relaxed and at ease. The Onsen was beautifully decorated with umbrellas, and we enjoyed bathing there many times. The freshly made breakfast pancakes were delicious. However, some guests seemed unsure how to use the setup and gave up, which was a bit disappointing. We would definitely like to stay again. Thank you very much.

A wonderful hotel with great service and friendly smiles from all the front desk staff. In particular, a Burmese female staff member was very courteous and even guided my wife to the large public bath. The service was excellent, including arranging a room with a view of Mt. Tokachi. The only downside is that the hot spring is far from the room and a bit complicated to get to.

On our summer trips each year, we always choose ibis Styles Sapporo as our regular Hotel. Every year at check-in, being welcomed by the front desk team’s smiles makes the fatigue of a long journey disappear. This year as well, thanks to your kind support via IKYU, you accommodated our requests, and we were able to spend quiet, relaxing time in a spacious Room. We sincerely appreciate your thoughtful consideration. While providing environmentally conscious services, you also respond pleasantly to guests’ detailed requests, and once again we truly felt how glad we were to stay with you this year. We would also be grateful if you could pass on our thanks to the parking staff and the cleaning staff; their support made our four-day stay wonderful. We look forward to staying with ibis Styles Sapporo again next time. Thank you very much, everyone. It is an excellent Hotel.

Excellent. The breakfast is very good, the Room is also great, and it’s a nearly flawless Hotel. If you’re driving, parking might be an issue, but even considering that, I think it’s a very good Hotel. If I go to the Ise area again, I would definitely like to stay here. That said, it would be even better if there were a guide map for nearby restaurants and local information around the Hotel. I found the map for the bento shop in front of the Hotel later on, but if you ever go to Tsu, this is an Accommodation you can book with confidence.

Because the bathroom and toilet are separate, the three of us were able to stay comfortably and relax. There were three beds, so we had plenty of space. The breakfast buffet offered a wide variety of options and was very satisfying. The shuttle bus to Hakata Station was also very helpful.

Whenever I visit Sendai, I always choose to stay here. It’s an exceptionally clean hotel, and I’m always very satisfied. The signature Westin scent is also wonderfully relaxing. The staff are consistently friendly and professional, making every stay comfortable. I planned to have breakfast, but there was a line—perhaps because it was the weekend—so I didn’t. I’d like to try it next time if possible. As the tallest building in Sendai, the views are excellent as expected, and it also serves as a convenient landmark when going out nearby. I’m looking forward to staying here again on my next trip to Sendai.