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Everything was wonderful—the hot springs, the food, and the hospitality. I’ve had kinmedai (splendid alfonsino) several times in Izu, but the simmered kinmedai at this ryokan was the best. I was surprised to see my daughter, who usually isn’t a fan of simmered fish, asking for seconds. The mini rice bowl—topping white rice with the sauce and fish—was absolutely worth making room for! Unfortunately, we didn’t have good weather and couldn’t do much sightseeing, but being able to stay at Hamanoyu made it a trip our whole family was truly happy with. We’d love to come again. Thank you very much.

We stayed here for our silver wedding anniversary trip. Every meal was delicious!! The in-room open-air bath was wonderful, and we were able to relax in the Japanese-Western style Room, which we were very satisfied with! They even prepared a celebratory plate during dinner—it truly made for a happy one-night stay! Thank you very much. We were also happy that the drinks in the refrigerator were complimentary! We would love to stay here again when we visit Hakone!

The Room had a beautiful Tokyo Skytree view. The bathroom was separate from the toilet, so I could relax comfortably. Breakfast was delicious, especially the orange juice and omelet. Still, I was surprised that there were so many foreign guests.

This is my favorite Accommodation, and I’ve returned many times. This time, I stayed in the Geihinkan “Hanafuki” Room and was truly soothed by the spacious, luxurious setting. The view of the waterfall flowing right in front of the Room was especially memorable, and I could relax at a leisurely pace while listening to the gentle sound of the river. The double-sink vanity was very convenient, and it was also a great touch that I could step straight from the bedroom to the private open-air Onsen bath in the Room. Being able to enjoy Onsen whenever I like without any hesitation feels wonderfully indulgent. Because the bedroom and dining Room are separate, there’s no need for futon setup or takedown, so I could stay comfortable and relaxed throughout my entire stay. Meals were served in-room, which I loved—hot dishes arrived piping hot, and cold dishes stayed perfectly chilled, letting me enjoy everything at its freshest. The seasonal tableware and menu were delicious and beautifully presented, making each meal something I look forward to every time. The tea prepared during meals was also excellent and truly calming. I also appreciated all the complimentary services—from free drinks in the in-room refrigerator to drinks and ice cream in the lounge. It was especially nice that towels are provided at the large public bath so there’s no need to bring them from your Room. The large public bath itself is very comfortable, with thoughtful touches everywhere. Above all, every staff member offers such warm hospitality and attentive care. Once again, this stay left me feeling deeply refreshed as I enjoyed a comfortable yet luxurious time. It’s an Accommodation that makes me think “I want to come back” every single visit—I truly love it. I will definitely return again.

The front desk staff were wonderful! Even though we checked in after midnight, they kindly accommodated us. We stayed here the night before heading to Kusatsu Onsen. This time, our family used the Special Room. As soon as we entered the Room, it was incredibly spacious!!! The bathroom in particular was huge and amazing!! There were plenty of amenities, which was really helpful—and when we opened the refrigerator, there were complimentary drinks!! There were also cup udon noodles on the table for each of us!! The service was excellent and we were very satisfied! For this price, the Room size and service are more than enough. A truly satisfying Hotel!! We would love to stay again.

We stayed in late August as a family of four (with a toddler and an infant). We have traveled to Izu many times and stayed at various Accommodations, but considering the price, this Accommodation was the best in Izu! Just as advertised, the entire building was tatami-matted—and we were surprised to find tatami even inside the bath area. Everything was spotless and very clean, and our children were happy to be able to walk around barefoot. The staff were also exceptionally courteous, and it was refreshing these days that everyone was Japanese. The food was delicious with a wide variety of dishes—we kept saying as a couple, “There’s more!?” From the Room we could see the ocean, and it’s also within walking distance. There is a foot-washing area and towels provided, so we were able to enjoy the sea both while staying in the Room and when going outside. It was a wonderful Accommodation we’d love to stay at again. We will definitely return!

We heard the pork rib noodle soup was delicious, so my wife and I stayed overnight and had it for lunch. The pork rib noodle soup was excellent, and the beef bowl we ordered as well was also very tasty. We stayed on the Lounge Plan, and after lunch we visited the lounge; both the drinks and light meals were wonderful and delicious. The Japanese set breakfast had many dishes and was very good as well.\nThe service, meals, Room, and view were all outstanding, and my wife immediately asked to come again. It’s about an hour door-to-door from our home, but we will visit again to enjoy a break from everyday life. Thank you very much.

I made a Reservation the day before my stay after reading the reviews. It was No Meals Included, but the service and atmosphere were great—this was a wonderful Hotel just as described. There is parking, and it’s fairly close to the station, so I recommend it. If I have the chance to visit again, I will definitely stay here. To all the staff, thank you for providing such a comfortable space.

I stayed with my mother, and we were satisfied with everything! The Room was spacious, bright, and spotless—almost too much for just the two of us. The bath was the perfect size and temperature. Bathing while listening to the morning birdsong was truly special. The meals I had been looking forward to most exceeded my expectations. Each dish was carefully prepared and delicious, and with the lovely atmosphere of the dining area, we had a wonderful time. We didn’t often see the Ryokan staff rushing around, but perhaps that’s part of their consideration so guests can relax in peace and quiet. If so, it’s impressively thorough. My mother especially loved it (as did I), so we would definitely like to stay again!

We stayed at this Accommodation on our first trip as three generations of our family because in-room dining was available. It’s close to the station, and both the exterior and the lobby were very clean, giving us a great impression at check-in. The proprietress and all the staff were truly kind and provided warm, thoughtful service. The Room, meals, bath, and service were all excellent—we were completely satisfied with this Hotel. Above all, the hand towels had such a wonderful fragrance that we even asked the proprietress about it at check-out. It was a deeply relaxing trip that we enjoyed immensely.

I stayed here for two nights. On the first night, I was on a lower floor and was disappointed that there were no amenities such as skincare products. It was nice that they provided water. On the second night, I stayed on an upper floor. This is my Review of the upper floor. Everything on the upper floor was excellent, so I have nothing to complain about. There was also a coffee machine, and the slippers were high-quality and reusable many times, and the amenities were properly provided. They also had ReFa body soap and shampoo. I hope this helps as a reference.

The Accommodation is still quite new and filled with a pleasant fragrance. You can choose your favorite scented diffuser and bring it with you. In the lounge, we enjoyed a variety of drinks and snacks. Dinner at the counter featuring Miyazaki beef teppanyaki was wonderful, and we enjoyed chatting with the chef while dining. For breakfast, we could also add a few extra menu items, which made it even more enjoyable. Everything was excellent—the in-house library, gym, in-room jacuzzi, complimentary drinks and rice crackers in the refrigerator, and the staff’s kind and attentive service. We would definitely like to stay again if we visit Miyazaki in the future.

Thank you for your thoughtful emails even before our stay. On the day, our flight was suddenly canceled and we had to take the ferry, but you quickly adjusted the rental car arrangements. The food was cooked right in front of us, and both the taste and portions were excellent; the drinks were delicious too. The hot spring water quality was great, and we were able to truly relax in both body and mind. Everything was perfect!

I’d heard the rumors, and they were true: the setting, hospitality, and cuisine were all outstanding. I’ve always felt that the Tokugawa family helped shape the foundations of Japanese culture, and Shiraisi-ya is said to be an even older establishment with over 300 years of history. I felt as though I experienced the secret to its longevity firsthand. I’d gladly recommend it to friends.

It would be perfect if you could provide amenities such as facial toner. I was so tired that I went to sleep as I was, expecting my skin to get dry.

They stored our luggage before check-in and even delivered it to our Room, which was a huge help. I was interested because the breakfast Reviews were good, but I found out Fukuda Pan was within walking distance, so I took a morning stroll the next day to buy some and brought it back to the Hotel to eat. Even after check-out, they stored our luggage with QR code registration, so it was great that we could leave our bags and explore the area. I’d like to stay here again when I visit Morioka.

The front desk staff provided very thorough explanations, and it made me feel glad I chose to stay here. If I have the chance to visit again, I would love to stay here again.

The free-flowing, continuously fed Onsen was wonderfully abundant, and each private bath had a calm, relaxing atmosphere. The cuisine was perfect for wine lovers, with rare wines to match. The interior design—and the lamps placed throughout—were all beautifully chosen. Right in front of the Accommodation, there is a row of cherry trees along the riverbank; I can only imagine how stunning the view must be during cherry blossom season. I won’t wait until then—I will definitely return again soon. Thank you very much for your hospitality.

The views, the people, the space, and the food—everything was exceptional. I felt instantly healed rather than gradually. The sunset was beautiful, and every staff member’s hospitality was heartfelt. The cooking that brought out the best in each ingredient was outstanding, as were the delicious broths. Not only dinner but also breakfast was truly elaborate and carefully prepared. I could go on forever, but in short, it was wonderful. Thank you very much.

First of all, the Hotel staff were absolutely outstanding! At mealtimes, we could dine while listening to the hostess sing, and her calm, soothing voice was truly relaxing. The food was also delicious—local specialties were incorporated beautifully, and we enjoyed every course without ever getting tired of it. And the open-air bath with a sky-high view was incredible! The scenery was breathtaking, and both body and mind were able to unwind completely. I’m truly glad I found a Hotel that made me want to come back. Thank you for such a wonderful time!