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Staying here feels exciting—like a theme park inspired by the Nebuta Festival. Great hospitality, and the food is excellent. I’d definitely come back.

To celebrate my parents’ wedding anniversary, I booked this place to give them their first trip as a gift. It was our first family trip in a while, and everything—from the room to the rooftop open-air bath—was wonderful, allowing us to relax and take our time. The meals were also delicious. As an anniversary surprise, they even served bite-sized sekihan (red bean rice) as part of the menu. My parents were truly delighted. Thanks to this ryokan, I feel I was able to do something meaningful for them. Thank you for such a wonderful time.

I was able to relax a lot again this time. It was a shame it rained, but I still managed to enjoy the open-air bath. Thank you very much for upgrading our room! Starting this visit, late check-out (1-hour extension: 3,300 yen) became available, and we used it right away. I’d like to use it again when we visit in December next time!

Because it is directly connected to the stone steps, even though it was before check-in, they let us park our car in the parking lot and also stored our luggage so we could go sightseeing. The amenities were well stocked, and I thought it was wonderful that we could use as many bath towels as we wanted. There were plenty of welcome drinks and snacks, so you can start enjoying yourself even before going to your room. The food was very delicious, and it was great that you can add an individual all-you-can-drink alcohol option. However, despite being told at check-in where to go, another staff member said “not yet” and let other guests check in first, which I found questionable.

We stayed one night in a top-floor Room with an open-air bath. The open-air bath had a great view and was wonderful. For dinner, we enjoyed Japanese cuisine in a semi-private dining area. It was quiet, we could eat as a family, and everything was delicious. When we stay in Tochigi again, we would like to stay here again. This is a highly recommended Hotel.

As a Diamond member, I was upgraded. The room was excellent, and I had a very comfortable stay. Thank you very much. When I visit the Nagara River again, I will gladly stay here again.

A birthday trip for my husband. We were traveling with kids but still wanted a touch of luxury, and I’m so glad we stayed here! Right after entering the front desk area, there were turtles and koi, and the kids absolutely loved it! The room was wonderful, of course, and the view of Lake Suwa from the window was amazing. Dinner was in a private dining room, so we had our own space, and the garden view was beautiful. The food was delicious too! The next morning we took a short walk around Lake Suwa, which felt really refreshing. The service kept a comfortable distance while still feeling warm and genuine. On Ikkyu, this hotel is labeled as “Casual.” There may be various criteria behind that, but I feel it’s a shame—some people might skip it just because of that label.

First time visiting. All the staff were kind and courteous, and check-in was quick, so we were able to get into our Room early and relax. The steak and roast beef set meal brought to our Room was very delicious. In the morning, we also enjoyed breakfast, including egg dishes such as a tasty omelet. The large public bath and open-air bath felt too hot for me. Even the indoor bath somehow felt a bit hot as well. There was also a sauna and cold plunge pool, so we were able to enjoy the Onsen. Although the facilities are old, they are well maintained, and we could feel thoughtful attention to detail everywhere.

This is my third stay, and I’m very satisfied. I’ll be back again.

This time, I stayed in a Single Room on the 9th floor. The bed was spacious enough, and by borrowing a free blanket, I was able to stay comfortable without lowering the Room temperature too much. I’m grateful to the housekeeping staff who always keep everything clean and to the service staff for their kind hospitality.

We stayed on a plan with meals included. Both breakfast and dinner were very delicious. The free drinks and complimentary breakfast items were also available, making the offerings very satisfying. The in-room bath was a hot spring, so we were able to relax in it many times. We were also comforted by the staff’s thoughtful, unobtrusive service.

The room is reasonably spacious, and the semi-double bed provides ample comfort for both body and mind.

I have stayed here many times. The other day at check-in, I was with a guest from overseas. The staff informed them that they could see Himeji Castle from their Room, and they were very happy, saying, “Thank you, wonderful.” It was truly excellent hospitality, and it made me feel good as well.

I stayed for two nights to attend a live concert. The Room was clean, and the staff provided kind and courteous service. The highlight was the breakfast buffet, with several Kyushu specialties available, and I left feeling full from the morning. I would love to stay here again the next time I visit Hakata. Thank you very much.

We stayed for 3 days and 2 nights. The allergy accommodations were excellent, and although I may have caused you some extra trouble, I truly felt how attentive your service was. We’d love to stay again.

We stayed for two nights, so we were able to enjoy everything. With only one night, the property is so large that you might leave without even figuring out where everything is. We managed to try all the baths as well. It’s a hotel that children can especially enjoy. Nothing felt particularly crowded anywhere, and it was great being able to relax and enjoy ourselves freely. Since guests are spread out between the private baths and the large public bath, the public bath also felt like it was all ours—very satisfying.

I believe it was the first day after the grand opening, and everyone at the Hotel provided wonderfully welcoming service—we are truly grateful. The meals featured plenty of Okayama specialties, and we enjoyed dining throughout. The Room and the large public bath were also clean and refined, making for a delightful stay. We also appreciated the thoughtful touches for our anniversary—it was an excellent Hotel. We would love to visit again!

The meals (both dinner and breakfast) were outstanding—truly delicious. I was also able to relax in the bath (the sauna is hot, and you can do löyly as well). It was the autumn foliage season, but it wasn’t as crowded as I had imagined, which may be why it felt so peaceful. Excellent value for money—absolutely wonderful. I wonder if it gets crowded during the snowy season? Next time, I’d like to come in early spring. I’d love to make this my regular place to stay.

Since I needed to catch the 7:10 bus from the station, I was hoping the breakfast venue might open a little early. When I went there ahead of time, it opened about four minutes early, which was very helpful.

It’s a bit far from the station, but Aeon is very close, so it’s very convenient if you go through Aeon. The Room was spacious and the air conditioning worked well. The Room also seemed to have been renovated, and the bathroom and toilet were clean, so I had a very comfortable stay. The morning meal had good Reviews, so I added it at the last minute, but it felt a little expensive. I used it after 9:00 and the banana cream was gone and wasn’t refilled afterward, which was disappointing. However, the bread and homemade yogurt were delicious. With Hotel rates rising recently, I was grateful to be able to stay at a reasonable price. I’d like to use it again next time.