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I previously stayed here with my 4-year-old daughter, and while I was a little nervous about our first trip with a young child, we had a wonderful time—delicious meals and a clean Room, and we were very satisfied throughout our stay. This time, my husband was able to join us. The meals were different from last time but just as delicious as ever, and since we chose the largest Room, my daughter was thrilled. What made me especially happy was that the washing area in the women’s bath has been expanded! All of the staff were very kind, and we had a comfortable stay. We will definitely stay again as a family.

This Accommodation overlooks a dam lake and the surrounding forest. All you see is nature—no signs of people in the landscape. There is an open, panoramic bath. With a roof and glass doors that can be closed, it may not be a true open-air bath in the strict sense, but it is very comfortable. All-inclusive, including draft beer after bathing. There’s a great selection of quality alcohol, and plenty of snacks as well. You’re free to take them back to your Room. I like their generosity. It’s perfect for an easygoing stay-in retreat. The Room isn’t overly large, but the toilet and washbasin area are spacious enough that it doesn’t feel cramped. Dining in a booth draped with long noren curtains while looking out at the scenery is truly gourmet dining in every sense of the word. The staff seem few in number, but everything runs efficiently with no wasted movement. Alcohol here is also free-flowing—it feels great. It’s quiet at night. At checkout, there was naturally nothing to pay at the counter—clean and simple—and I left thinking how much fun it was. My rating is subjective: I gave “value for money” a 3 (as expected for the price).

The Room and baths were spacious, and the amenities were well stocked, making our stay very comfortable. We were able to relax at our leisure with the private open-air bath and the indoor Sakakibara Onsen. Since there was no Wi-Fi in the Room, I rated the Facility 4 stars, but it turned out to be a good opportunity to put our phones away and unwind together as a family. Dinner was plentiful—featuring a boat platter of sea bream, spiny lobster, abalone, and amberjack, as well as wagyu beef grilled on a ceramic plate—and everything was delicious. Overall, we were extremely satisfied with this Accommodation!

I was truly comforted by the General Manager’s thoughtfulness and the warm hospitality of all the staff. Thank you very much. The only disappointment was at checkout: I purchased two packs of seaweed salt that I had enjoyed with my meal as souvenirs, and they were bagged for me, but ginger miso was inside instead. It was my fault for not checking the contents, but I only noticed when I got home and opened the bag, hoping to enjoy the seaweed salt and relive the wonderful meal.

Two adults and our child (5 years old) stayed for one night, and it was our first glamping experience. We were all thrilled the moment we saw the breathtaking view from the Room. With so many activities provided, plus relaxing moments like reading in the Room and making coffee, we enjoyed every minute from arrival to check-out without missing a thing. For dinner, they arranged a fun cooking experience with our attendant and our little “chef,” which made everything taste even better than usual. All of the attendants kindly accommodated last-minute requests and interacted naturally with our child, so we were able to stay very comfortably. Thank you so much for such a truly memorable time. (Our child did catch their foot on furniture corners and near the entrance door threshold, but perhaps that’s part of an authentic camping experience—not everything being overly padded or protected. The Room was wonderful, letting us feel the changing expressions of the mountains up close.)

The food, drinks, and hospitality were outstanding, and we were extremely satisfied. Every dish looked beautiful and tasted amazing, and there were also unique alcoholic beverages you can only enjoy here. All drinks were free, which was a delightful surprise. The staff’s warm hospitality was wonderful as well, and we had a comfortable and enjoyable stay. It was a little disappointing that there was no open-air bath, but the Onsen was excellent; we enjoyed the large public bath as well as three private family baths, each with its own charm. On our way home, we received photos from dinner and freshly baked, delicious croissants as souvenirs. We are grateful for the heartfelt hospitality until the very end. Next time, we would love to try the winter and spring dishes too.

The Accommodation has a wonderful atmosphere and offers satisfaction beyond its price. At the entrance, there was a vending machine selling rare flash-frozen soba you can enjoy as if freshly made, as well as Matsumoto Sanzoku-yaki. They kindly accompanied us to our Room on the second floor and even carried our luggage. When we left, although it was raining, they lent us an umbrella and saw us off. The interior has a special, out-of-the-ordinary feel, with calming lights placed throughout the hallways and other areas. The toilets and washbasins are shared, but they are clean. There is also a large public bath with separate hours for men and women, and if available, you can use the private bath at no extra charge. The water temperature is on the lukewarm side. Breakfast offered many kinds of small side dishes, a large-nameko mushroom miso soup, and curry that was light yet flavorful; we were told it uses Indian spices. Next time, I’d like to try dinner as well.

This was our first stay here on a trip with four friends. The Room, the meals, and above all the service from all staff were outstanding. Every staff member was courteous and kind, and we truly felt first-class hospitality—worthy of a five-star Accommodation. Thanks to you, we were able to relax throughout our stay and enjoy a special time. The clean and comfortable Room, the wide variety of delicious and thoughtfully prepared buffet dishes, and the wonderful Onsen—all exceeded our expectations. Everyone in our group was very satisfied with this trip. When we visit Kusatsu again, we would definitely like to stay at Hotel Ichii again.

In my previous Review, I wrote, “The bath is so spacious—I wish I’d brought bath salts,” and this time bath salts had been added to the amenities, which made it incredibly relaxing (lol). When I made the Reservation, I hadn’t really noticed, but the Plan included a free-flow service during afternoon café time, which was quietly very helpful. After sightseeing, we came back to the Hotel tired from walking and were able to enjoy tea for about an hour before heading out for dinner—such a nice refresh for a mother-and-daughter trip. The breakfast buffet had a wide selection, including Hiroshima specialties like conger eel rice, seafood teppanyaki, and even roast beef—very satisfying. All of the restaurant staff were friendly; if you stay here, getting breakfast included and skipping lunch might be the way to go (lol).

This is our third year in a row staying here, and thanks to you we were able to relax again this time. The delicious sweets and tea served upon arrival, the beautiful greenery of the trees visible throughout the property, the clean and comfortable Room, the spacious open-air bath in the Room, the large public baths and private baths—each with its own unique atmosphere—and the meals that were a delight to look at and, of course, tasted wonderful—everything was outstanding. We are also grateful to all of your staff for their consistently pleasant hospitality. We are already looking forward to our next visit.

This was my second stay with my mother. Because she is elderly, thank you very much for preparing chairs in advance at the entrance and in the shower room, and for providing a step for the bath. The in-room bath, dinner, and breakfast were all outstanding—we finished every last bite!! I was able to truly relax, and the bed was so comfortable that I fell asleep in no time. All of the staff were incredibly kind, and I sincerely hope to stay with you again in the near future.

With September bringing constant rain, we made a last-minute Reservation by choosing a day that looked likely to be sunny. Thanks to that, we enjoyed a spectacular view of Mt. Fuji from our Room. First, our impressions of the Room: the spacious layout, the airy open-ceiling design, the calming Japanese-style corner, and the large sofa—all complemented by an incredible panoramic view through the front windows that simply left us speechless. The view from the open-air bath was, of course, outstanding as well. As the clouds shifted moment by moment, Mt. Fuji revealed many different expressions. As for the meals, every single dish was carefully prepared using local ingredients—truly delicious and exceptional. The staff’s thoughtful hospitality was also wonderfully comforting, making this a stay we would absolutely love to return to.

Thank you very much for taking such great care of us during our stay. The welcome drink, private bath, Onsen, meals, and service—everything was excellent. Moving around the property in samue was also very convenient. Lately we have often stayed at foreign-owned Hotels, so we were able to truly relax thanks to your warm and thoughtful hospitality. We would love to visit again.

Used this hotel for a business trip. My schedule might have changed, so I made two separate one-night reservations, but the staff kindly treated it as a Multiple Night Stay—making a great first impression from check-in. I had meals at the annex across the street; the buffet offered a wide variety and was excellent. The limited-quantity French toast was delicious. I also enjoyed the complimentary Thai-style ochazuke at night and was very satisfied. The TV lets you log in to apps like Netflix and YouTube with your own account, which was also great. I’m more of a coffee person, so I’d be disappointed with only tea, but they provide drip coffee along with the amenities. If I have another business trip to Utsunomiya, I’d like to stay here again.

Despite the long spell of autumn rain, we were blessed with sunshine and were able to relax while taking in the view from our room—blue skies with white clouds, the sea and horizon—and being soothed by the sound of the waves. The hot springs left my skin smooth and moisturized and warmed me through to the core, and the rooftop open-air bath was amazing with beautiful stars overhead. The food was delicious as well. With a focus on local vegetables, fish, and carefully selected ingredients, every homemade dish was wonderful. It even made me ask if you serve lunch too… but you don’t (which is understandable), so that’s a shame. All the more reason to come back! While parts of the building do show their age, it has been renovated beautifully; using single-slab wood pieces and driftwood throughout gave it a retro, calming atmosphere with great attention to detail. In every way, this was an outstanding place to stay. I will definitely return. Thank you very much.

Both the in-room meals and the Onsen enjoyed while gazing out at the sea felt truly extraordinary. We could also watch the fireworks festival from the Room window.

Although the property was originally built as a public lodging facility, it has been renovated so well that it didn’t feel particularly old, and we had a very comfortable stay. Above all, the service from the staff—starting with the front desk—was outstanding, and with only 24 rooms in total, it felt like everything was well attended to. It really reminded me how much a hotel’s quality depends on the hospitality of its staff. The meals were beautifully presented, delicious, and very satisfying. Thank you for a wonderful dining experience. After checkout, we realized our son had left something behind and contacted you; you handled it promptly and delivered it to our home two days later. We apologize for the trouble and would like to express our sincere thanks (though belated).

I stayed here because I wanted to visit a well-known nearby izakaya, and I was impressed by the stylish, locally inspired interior and tasteful displays—it was a pleasure to look at. Breakfast was homemade, warm, and delicious. Thank you very much.

This is a relaxing Accommodation. The staff always welcome us warmly. There are also several international staff members, and I’m impressed by how well they speak Japanese. I hope they keep up the great work. The food is delicious, and no matter how many times I have it, I never get tired of it. This time, I tried the Western-style breakfast for the first time, and it was quite good. I will visit again. Thank you very much.

I stayed for one night. The single room was a bit small, but it had been renovated—including the bathroom—and was very clean. Hotels with free breakfast are nice, but the local-style breakfast and spacious buffet area here made for a relaxed and highly satisfying experience. I chose the Western-style set this time, but the Japanese option also looked delicious. There are other hotels with great breakfasts, but this one also has a large public bath, so I’d like to stay again.