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The Hotel was spacious, the Onsen was almost private, and we could enjoy our meals quietly. The staff were very considerate, so we were able to relax and have a restful stay. I did think it would have been nice if they provided at least a toothbrush, but other than that, everything was enjoyable. It was great since it was my son’s birthday.

From luggage storage before check-in through check-out, the service is streamlined yet kind. The card-key elevator access provides reassuring security. It’s a little away from the downtown area, but once you get to the station, everything you need is there, so it’s convenient.

I stayed here for a Mt. Tsukuba hike. I really appreciated being able to pick up the ropeway discount tickets even before check-in. The Onsen after the hike was incredibly soothing. The bath area has been beautifully renovated, and the amenities (POLA) were excellent. The view of the Kanto Plain from the Room is stunning, and the night scenery is beautiful as well. When I woke up in the morning, everything was pure white—I enjoyed a morning bath surrounded by clouds and a delicious Japanese breakfast. It wasn’t clearly stated, but free drinks like coffee and apple juice were available, which was a pleasant surprise. Both the restaurant staff and front desk staff were very courteous and left a great impression. I’ll definitely stay again.

Conveniently located on a main street and easy to spot, with plenty of bars and souvenir shops nearby. It’s also less than a 10-minute walk from the station, so I recommend it. Unfortunately, our stay overlapped with the local sake festival and the hotel was very busy, so having only one elevator wasn’t enough. The bath is technically a hot spring, but it felt more ordinary than I expected (in terms of smell and color), so my expectations were a bit too high (lol). Overall, though, I’d like to stay here again—next time on a day without the sake festival (lol).

My family stayed and they were very pleased. They enjoyed not only the spacious Room but also the Onsen and meals. Thank you very much.

The building, Rooms, and all shared areas are stylish and spotless. The services and meals are excellent. There is nothing around the Hotel, so I was able to relax quietly in the in-room Onsen.

This was my first stay, and I was very satisfied. There is a supermarket and a drugstore right next door, so shopping is easy. I saw several guests buy dinner and enjoy it at the free bar. I went to a nearby udon restaurant and enjoyed seiro soba and battera, then picked up 20% off deli items at the supermarket and enjoyed drinks in my Room. Both the Room and the large public bath were very clean and comfortable. Breakfast was easy to enjoy, and the staff service was excellent. It was a functional and truly wonderful Hotel.

After our trip to Furano, we found this Hotel while looking for a place to stay on the way home. Because it’s in the mountains, we were a bit worried about the drive, but it wasn’t far from downtown Ashibetsu, so we arrived without any trouble. We expected an older Facility, but once inside it felt completely modern. Everything was spotless, and there were lots of features younger guests would enjoy. Detox water stations from various brands, a space filled with books, areas to relax and chat, a guest-only lounge, wall art, and exhibits about Yutani Onsen and local coal mine history—there was always something interesting to see. The owl artwork on the wall was especially cute; if there had been any related goods for sale, I would have bought them. After getting out of the bath area, I was disappointed that one spot had that owl covered by a notice—I really wanted to see it. Our Room had a classic Japanese style but was very clean. The tatami mats were fresh and green-blue and felt great. It seemed that the open-air bath and the pot bath used Onsen water. Unfortunately it rained at night, but soaking in the Onsen under cover while listening to the rain was truly relaxing. I feel like I’ve made a connection with Ashibetsu as well—I genuinely want to visit again. I’d definitely recommend this Accommodation to friends and acquaintances. Thank you very much for your hospitality.

The room was new and very clean, and they kindly stored our luggage both before check-in and after check-out. The staff were very friendly and helpful. For breakfast, you can choose either kamameshi (rice cooked in an iron pot) or toast; we chose the kamameshi, which was hearty and delicious.

As the name suggests, the entire building has a blue theme, making it easy to spot—I really appreciated being able to find it quickly without getting lost. The amenities were well stocked, and the loungewear was comfortable, so I had a very relaxing stay. Breakfast was also delicious. It was the best Accommodation for my trip to Nagoya!

The Room was spacious, and the bath was large enough to stretch out in, so we had a very comfortable stay. We also received bottled water and drinks every day, which was especially appreciated for a summer trip. All the sightseeing spots are within walking distance. It was the best Hotel we stayed at among more than 10 places on this trip.

Thank you very much for your hospitality. Although the location was a little away from the Onsen town, you kindly provided Shuttle Service. The property was well maintained, and I was able to relax in the Onsen. The amenities were also well stocked. I stayed without meals this time, but I would like to stay with meals included next time.

You were satisfied with everything—the room size, quietness, bathroom, hospitality, and breakfast. For dinner, we were even given a ride to our favorite restaurant and enjoyed wine together.

I stayed here to celebrate my son’s birthday and mine. Even though I mistakenly made a Reservation for a twin room instead of a double, they kindly changed it for me. We also received celebratory chocolates, and as always, The Ritz makes me feel elegant every time I visit. The staff and the food were outstanding. I would like to come again next year. Thank you very much.

One of my favorite Hotels, and I've stayed here several times! On the day of my stay, it was the last day of the summer festival, and the streets were bustling with people. It was lively and fun, so I couldn't help but join in! (Haha) The Hotel offered a drink service with beer available, as well as snacks like beans. I also appreciated being able to park my bike for free—thank you! The complimentary breakfast in the morning was also much appreciated. Looking forward to staying again!

I was able to relax in a clean and spacious Room. Above all, the staff were kind and attentive wherever I went, which made my stay very pleasant. I also appreciated being able to adjust the portions of rice and miso soup myself. I would like to stay here again. Thank you very much.

We visited Kinosaki Onsen for our wedding anniversary trip. Thank you for the many services, including shuttle service from the station to the hotel, a yukata rental for women, the Yumepa electronic ticket for the public baths, and an anniversary gift. These days, dinner and breakfast are often served buffet-style in a large dining hall, but at Kawaguchiya we were able to enjoy our meals in a private room and spend quiet time together. As a more mature couple, we felt that this kind of calm atmosphere was really nice.

We stayed at this Accommodation after several days of hiking. The building feels a bit old, but it is in a quiet location, the Room was clean, and the amenities were well stocked. The baths were especially nice, with multiple tubs and soft, pleasant water. Dinner was generous, and with rice we were completely full. If possible, it would be nice to have explanations of the dishes or a menu. It’s an Accommodation we would like to stay at again.

It’s a wonderful Hotel. The cleaning was thorough, and the breakfast was delicious. There are plenty of shopping options nearby, and we were able to relax in a lovely Room. All the front desk staff were very kind—almost to the point of making us feel undeserving. We will visit again.

Dinner this time was kept simple, but the quality was excellent, and both the taste and portion were completely satisfying. If I may make one request, the udon and ramen noodles at the buffet tend to get soggy, so I hope you can find a way to improve that—it's a shame because the broth is so delicious. This time as well, the in-Room bath uses Onsen water, so I thoroughly enjoyed soaking in its soothing warmth. How luxurious it is to have Onsen water come out just by turning the tap! I also used the large public bath this time and fully enjoyed the Onsen. Above all, everyone on the Hotel staff provided warm hospitality that made me feel welcome to relax as much as I wanted, so I was able to unwind completely. I would like to stay again. Thank you very much.