Seluruh negara × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 92Halaman 目

I stayed here after a touring trip. This Hotel has a calm, refined atmosphere. The location is convenient, and above all, the breakfast venue—formerly a bank—perfectly matches Matsumoto’s history and heritage.

Although it is a Business Hotel in style, the Onsen was excellent, and the breakfast in particular was more luxurious and delicious than expected. For dinner, we used a voucher provided at the front desk and went to a robatayaki restaurant. With restaurants nearby and enjoyable night views, it was a comfortable Hotel to stay in.

Although it wasn’t a Milky Day, the hot spring water was pleasantly cloudy, making for a wonderful bath. Both breakfast and dinner were delicious, and we were very satisfied. The steak at dinner was especially high quality and excellent value for money. The vegetables were also very fresh—I ended up eating more than I intended. Thank you very much.

Having lived in Matsumoto for several years, I always choose this Hotel, which is well known locally as the city’s top luxury hotel. Because it is often used for parties by local business and political circles, the clientele is pleasant and the service is consistently high quality. I stayed during the Seiji Ozawa Matsumoto Festival, so many people from the music world were also noticeable. The Facility and Room are not brand-new, but they are clean and well maintained. I also always look forward to using the Shuttle Service to enjoy the Onsen at Hotel Shoho (a sister property). The executive lounge is comfortable as well, offering cake in the afternoon and sake, wine, and snacks after 5:30 p.m. Considering this level of quality, the price is reasonable, so I highly recommend it for its great value.

Thank you very much for the complimentary upgrade this time. The front desk staff are always pleasant, and the Room is always thoroughly cleaned and feels very fresh and spotless. I have to visit the hospital regularly, but staying at this Hotel is truly relaxing for me. Thank you as always.

I stayed here for the first time last year and was satisfied overall, so I chose this Accommodation again. They kindly stored my luggage both before check-in and after check-out, which allowed me to sightsee hands-free. Thank you very much. The Room was comfortable. In particular, the bathtub was spacious so I could relax and recover from fatigue, and the shower water pressure was strong—one of the reasons I returned. I would love to stay here again when visiting Toyama.

They kindly contacted us about the parking arrangements, and their service was excellent. Breakfast was also delicious and better than expected for the price.

The Facility was clean, and we had a very comfortable stay. There were convenience stores and supermarkets nearby, which was great. The staff were also courteous and helpful.

My family asked to visit Kamikochi and Shirahone Onsen, so I made a Reservation at the long-admired Awanoyu with its milky-blue waters—and they were thrilled. From the moment we arrived, we were impressed by the thoughtful attention to every detail. The chef’s outstanding dishes, featuring local ingredients and seasonal flavors, were unforgettable. The Onsen was unlike any we had experienced before and left us relaxed in both body and mind. We were also deeply moved by the warm, understated hospitality of the proprietress and all the staff. We found an Accommodation we want to return to right away—thank you for a wonderful memory!

We were completely satisfied with everything! We stayed as three generations of our family. We were told it was a connected two-room Room, but it was actually three rooms. The entryway to the Room was very spacious, and everything was kept extremely clean and tidy. I had seen in a Review that the building is old, but for someone from the Showa era like me, it really made me feel like I had come to an Onsen town, which I loved. Every dish was carefully prepared, and we enjoyed our meal while looking through the menu item by item. The flavors were refined and wonderful. It was my first time trying banana tempura! The breakfast buffet also had more than enough variety! All of the staff were cheerful and excellent in their service. It became a truly memorable stay. We would love to stay again.

We stayed as three generations—my elderly mother, myself, and my child. The Room had a calm atmosphere, and the Onsen with its unique jungle-style bath was unlike anything else. The meals made great use of local ingredients, and we were very satisfied. My mother was delighted as well, and it became a wonderful travel memory for us.

I stay here a few times a year, and since I drive a classic car that needs to warm up in the morning, they kindly take my parking needs into consideration. Also, the front desk staff member who assisted me at check-in this time was professional and poised, and the check-in process was smooth and wonderful.

I stayed one night in the newly renovated special room on the top floor. The view from the window was amazing, and the bathtub was spacious, allowing me to relax. Wi-Fi worked perfectly. The free private bath was also large and comfortable. For dinner, there were abalone sashimi and whale dishes, which were delicious. Breakfast was a buffet with a limited selection but still tasty. The staff were always smiling and very friendly. Thank you!

At check-in, it was probably the same staff member as last time, and they welcomed me warmly again. There were no issues, and I stayed comfortably in a clean Room until check-out. My Room was near the elevator, but it was very quiet—perhaps because the other guests were considerate. However, due to time and energy constraints, I couldn’t use the large public bath again... Next time for sure...!

A Hotel where satisfaction comes from the thoughtful sum of small details—everything about the Room, bath, and breakfast makes you think, “I’m glad they had this,” rather than relying on flashy services. Comfortable pillows and loungewear, adjustable bright Room lighting, a towel rack, and a key-card power system that controls only the lights (outlets and air conditioning stay on). The large public bath is an Onsen, with partitioned washing areas for privacy. Breakfast is well balanced, with many pre-portioned small bowls and plates so there’s no hassle serving yourself. Staff in white coats even plate items for you with care. Among the many Business Hotel chains, few Hotels deliver this level of satisfaction.

I stayed here the day after a concert, and it exceeded my expectations. The Facility was very clean and comfortable. There was also a large public bath and a sauna, so I could relax and unwind. Dinner was served in a calm dining area, and the dishes made with seasonal Mie ingredients were delicious. All of the staff were kind as well. It was also convenient to have a supermarket right in front of the Hotel.\n\nWhen I come to Mie for another concert, I’d like to stay here again.

I booked this Accommodation for my parents, and they were very pleased. They loved how spacious and clean the Room was, and everything—from the bath and meals to the service—was excellent. We would be happy to stay again in the future.

Although I’m used to being told “That’s not possible,” every staff member handled anything I asked for or wanted to request with polite, attentive service and without the slightest sign of displeasure. Their phone support was also excellent. This Hotel truly made me feel that this is what real hotel professionals are like.

Welcome drinks are available, such as coffee and lemon detox water. The Room is compact and cozy, so you can relax as if you were in your own room. The recommended peach smoothie at breakfast was delicious, and the ochazuke was light and tasty too! There are also waffles you can bake yourself, which made the kids very happy. My favorite was the hearty curry. With reasonable prices and breakfast included, this Hotel offers excellent value for money. There are plenty of restaurants nearby for dinner, so you won’t have any trouble finding a place to eat. I’d like to stay here again if I visit Yamanashi.

The food was absolutely delicious. We also enjoyed a wonderful view of Lake Hamana, and were able to relax and have a peaceful stay. Thank you very much.