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This was my first stay, and it was incredibly comfortable and truly relaxing. The Iconic Lounge was wonderful, but above all, the staff’s hospitality was outstanding, making this a very satisfying stay. My wife was also happy and said, “Thank you for booking such a great Hotel—please take me again,” which made me really glad. We plan to visit again for two nights at the end of January, so we look forward to seeing you then.

I stayed here for the first time on my return to Hakodate after a long time, choosing it for its great access and high ratings. It’s conveniently located just steps from Hakodate Station, with the morning market right in front, and I loved the Room, the view, and the bed. The Onsen open-air bath was also wonderful. If you don’t need a lavish breakfast buffet, this Hotel is a great choice. One small point: I unfortunately didn’t like the coffee from the coffee machine in the 17th-floor lounge—it tasted surprisingly strong. Have the staff tried it? The lounge atmosphere is very nice, but I couldn’t fully relax there. It might be nice to have some refreshing drinks available after bathing. Tea bags for drinking in the Room were available near the elevators, but I would have appreciated drip coffee as well.

I have stayed with the Hotel Mets brand several times, but this was my first time in Omori. Thanks to your efforts to accommodate my Room assignment request as much as possible before check-in, I had a comfortable stay. The front desk staff also kindly supported me during the check-in process, so everything went smoothly without any major issues. The Room cleanliness and Facilities were what I have come to expect from Mets, and overall I was satisfied. In particular, I needed to use the internet in my Room for an online interview this time, and it worked without any problems. However, I felt the carpet design in the guest Room was a bit busy, and I would have preferred calmer colors and a simpler design. For foreign tourists like me, the Omori area feels a little far out, but since I was satisfied overall, I would consider staying here first if I have another chance to visit Tokyo.

This was my first stay. The front desk guidance was clear and very kind—my first impression was excellent. The dinner included in the Plan was plentiful and delicious. The only disappointment was that my Room was on the side without a view. I’ve already made another Reservation for the near future, and I hope to have a great view next time.

At check-in, our Room wasn’t quite ready and it would have been another 15 minutes, but the staff immediately suggested the lounge and took care of us. We enjoyed drinks in the lounge and were shown to our Room without a long wait. The staff’s service was very refined. The Room had four proper beds, so we could relax comfortably. The bathroom was simple and clean. We booked a Plan with breakfast included. The wide variety of potato fries was delicious, and we enjoyed them with soup curry. The honey was also excellent. They kindly accommodated our family’s request for sushi without wasabi. This is a Hotel we’d love to visit again.

I stayed one night in the Main Building 8-tatami + 6-tatami Room. The charming covered corridor and the surrounding gardens were wonderful. I imagine it offers a different atmosphere with each season. Various hanging lanterns are lit along the corridor, making it even more atmospheric in the morning and evening. The lighting in the lobby, library, and Room was also enjoyable in its own way. Each of the three large public baths had a distinct character—the marble bath with stained glass, and the open-air bath with greenery all around. One downside is that, due to the Onsen minerals, the floors can be slippery. As this is an Onsen Ryokan, it was relaxing to spend time inside wearing yukata. All staff were kind and had lovely smiles. It was also fun to see that outfits differed depending on who assisted us—and sometimes even between morning and evening for the same person. Because of the building layout—Rooms connected like separate annexes via covered corridors—some areas inevitably feel almost outdoors. If you dislike insects or mosquitoes, you may want to take precautions. The meals were not overly elaborate, but seafood and other dishes were prepared deliciously, and I was satisfied with the carefully selected tableware as well. For the price, this Accommodation offers a truly luxurious escape from everyday life—I highly recommend it.

We stayed here to celebrate my husband’s birthday. The entire property was spotless, and the Room was wonderful. From the moment we arrived, it felt like a special escape from everyday life. All of the staff were extremely courteous, and we could feel their thoughtful attention throughout our stay, which made our time there truly comfortable. Both dinner and breakfast were absolutely delicious, and we enjoyed every dish. Everything was excellent, and mealtimes were especially memorable during this stay. We were completely satisfied with everything—the Room, the food, and the service. Thank you for such a wonderful time. We would love to visit again.

Thank you for taking care of us during our summer trip to Shikoku. Before dinner, we were able to watch a live demonstration of straw-seared bonito, and it was truly delicious. The bath was also spacious and very relaxing. We didn’t know until we arrived, but this is a historic and prestigious Accommodation, and every staff member who assisted us was courteous and attentive. We booked the guided walking stay Plan, and the next day we visited ponds associated with Ryoma Sakamoto while walking. The explanations were thorough, making it a truly memorable experience.

I was very happy to be able to sleep soundly at the Hotel. As expected, the Room was clean, and the amenities were excellent, so I was very satisfied. I was a bit concerned that the tables were close to other guests, but I really enjoyed the delicious breakfast. Thank you for your hospitality.

I stayed at Izutsuya again for the first time in decades. When I was younger, I went to Yumura Onsen by car with coworkers on what we called a summer trip, and as the organizer I chose Izutsuya because the Onsen and cuisine looked excellent. I don’t remember much from back then, but I clearly remembered the food and baths, and this time as well we enjoyed delicious meals and the Onsen just as before. However, since we visited during an extremely hot midsummer period, the strong sun and Arayu left us a bit tired. Next time, I’d love to come when the courtyard has an autumn feel. Thank you very much for your hospitality. The attendants were also very polite and attentive, so aside from the heat it was a wonderful trip.

From the Kyoto-style entrance to the lobby, the calm atmosphere and smiling staff make you feel warmly welcomed. I stayed on the 5th floor of this five-story Hotel. There is a large public bath, and the artificial carbonated water bath feels gentle and soothing for tiredness. For breakfast, you can choose one main dish from four options, with the rest served buffet-style. Every menu item was delicious, and the overall food quality was impressively high. I also received a souvenir voucher, which was a lovely gift. This Hotel is conveniently located near Hankyu Karasuma Station and Shijo Subway Station. Kyoto touches are thoughtfully incorporated throughout the Hotel. I think it’s a perfect base for sightseeing in Kyoto.

This was my sixth stay. As always, the staff’s service was courteous. Breakfast was delicious as well. One request: it would be convenient to have one more face towel. After using one for bathing, there isn’t a towel left to use in the Room. I plan to travel to Hokkaido twice a year from now on. I would like to stay here again.

This was the most wonderful stay I’ve ever had at any Accommodation, in Japan or abroad. Onsen: Not only is the water quality exceptional, but the temperature is perfect—so soothing you’ll want to soak again and again! Room: Impeccably clean, beautifully styled, and incredibly comfortable in every way. A space that lets you completely forget the noise of everyday life. Dining: Each dish felt like a work of art, with delicate seasoning throughout. We enjoyed local seasonal ingredients at their very best, and every bite was moving. Above all, the staff’s hospitality was outstanding. With a perfectly balanced sense of distance while anticipating even our smallest needs, their thoughtful service truly impressed us. Their warm smiles and kind words were deeply comforting. Without a doubt, this is my best Accommodation ever. I will definitely be back as a treat for myself. Thank you for such a wonderful time.

This was my second stay. The moment I stepped through the entrance, it felt like a different world. The meals were delicious, the staff’s hospitality and manners were excellent, and our Room was upgraded—everything was taken care of. I would love to stay again. I’m also looking forward to trying the open-air bath next time. Thank you very much for such a wonderful experience.

A trip with my 2-year-old daughter. We stayed here because we wanted to pack light, and having a washing machine and microwave was a big help—we made great use of them! The free drinks at the front desk also gave us a good reason to take our toddler out of the Room during her “no” phase. We’d love to stay again next year.

I stayed here after reading the Reviews. The Room was spacious and clean, and the breakfast had a wide variety of options and was delicious. It is directly connected to the station, so you can get around without being affected by the weather, and the front desk staff were quick to respond, making for a comfortable stay. I would like to stay here again.

The Room is spacious, and the Hotel is very clean. The drink bar from evening to night was also very relaxing and great. Breakfast offered a wide variety of options, and everything was delicious! I will definitely stay here again next time!

The welcome drink was excellent. The Onsen was also great. Right across the street are a roadside station and the Nagisa Driveway. It became a wonderful memory.

I stayed here because I wanted to visit a famous nearby izakaya, and I was impressed by the stylish, locally inspired interior displays—they were a real treat for the eyes. Breakfast was homemade, warm, and delicious. Thank you very much.

I made a Reservation without knowing the area, as it was my first time going to Niigata Racecourse, but the Hotel was in a lively district near Niigata Station and close to a bus stop, so getting around was easy. The front desk staff were very kind, and although the Room was compact, it was comfortable. I visited during heavy rain, but I also tried the stone sauna for the first time and enjoyed it. This is a Hotel I would like to stay at again.