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We stayed here recently to coincide with my elderly mother’s visit back home. The Accommodation was very clean, and we were able to spend our time comfortably and pleasantly. We had made a Reservation for a Plan without dinner, but my mother was tired from the long journey and found it difficult to go out to eat. When we were unsure what to do, the owners kindly prepared dinner for us. Their flexible and thoughtful support truly helped us. Breakfast the next morning was also delicious, and we enjoyed it while having a pleasant chat with the owners. When we return home again, we would definitely like to stay here. Thank you very much.

We stayed the night before our trip to Mt. Kinka. The Room was well cleaned and felt very fresh and tidy. The women’s bath area was small with only two washing stations, but it was nice to be able to soak in a large bathtub. Breakfast was excellent. The white rice was Tsuyahime; it was my first time trying it, and it was delicious. The miso soup had great dashi flavor, and everyone in our family had seconds. The side dishes also felt homemade and were very tasty. We would like to stay again.

The Room is simple, but spacious enough to rest comfortably. As it has newly opened, the Room was clean and well maintained, with a great selection of amenities. There is also a 24-hour drink bar, which was very nice. The breakfast buffet had more than enough variety for me, and the French toast was delicious. My companion even had meat udon in the morning. I was too full to try it, which was a real shame. They said it was very tasty, so I would definitely like to try it next time I stay. Thank you very much.

We stayed as a family of three. We used both the second-floor Onsen, which requires a time Reservation, and the first-floor Onsen, which can be used if available. The second-floor Onsen felt spacious enough for about 4–5 people, and the first-floor one was even larger. All amenities such as shampoo were provided. In the hallway, there was a toaster oven, microwave, and a household refrigerator. Since it was this season, it was great that we could freeze our ice packs properly. There was also table tennis, which we enjoyed during breaks. It’s set up near the entrance, so it can feel a bit awkward when other guests come in, but there wasn’t much foot traffic so it was acceptable. In our Room, the futons were already laid out when we arrived. The mattresses were comfortably firm and we slept well. The toilet was clean as well, though I felt an extra light at the sink area would have been helpful. It was our first time trying an Onsen in this area; it had cloudy water and the quality of the spring water was excellent. Thank you very much.

This was my first time staying at a Hotel without on-site staff, and when I called because I was confused about a few things, you were extremely kind and helpful despite my misunderstanding. Thank you very much.

This time, I had dinner here for the first time. It was my favorites—chilled pork shabu-shabu and tempura. Every time, the egg over rice is so delicious that I want to have multiple refills, and this time I was happy to realize it tastes different from what I make at home because the soy sauce is so good. I was truly impressed—thanks to Shodoshima, you can enjoy such wonderful soy sauce!! My daughter also loves egg over rice. Thank you very much.

My business trip was decided at short notice, so I made a Reservation. There is an Accommodation building on the property, along with a parking lot and Kappo Shiro. Maybe because it was a weekday, the parking lot was spacious, and Kappo Shiro seems to be used by locals for dinner and memorial gatherings as well. The Accommodation building is up to the 2nd floor by stairs—no issues for me. On the 1st floor there were complimentary drinks for guests, which was really helpful in this hot season. There was also a vending machine. The double Room was comfortable. The air conditioning worked well, it was quiet, and I slept soundly. There were plenty of TV channels, and the Wi-Fi worked without any problems! You can get a coupon for “Harajo Onsen Masago,” about a 5-minute walk away. It’s great that you can use it on your check-in day or even in the morning until 9:00 AM the next day! I didn’t expect to enjoy an Onsen stay, so I was very happy. It’s small but has a sauna too, and if you go later at night it’s not very crowded. Earlier in the evening it can be busier because locals also use it. Both dinner and breakfast are served at “Kappo Shiro.” (Even if your Plan doesn’t include dinner, you can pay separately; if you arrive by around 6:00 PM and there are seats available, it seemed like you could order various set meals.) I had Reserved the Business Plan. It probably varies by day, but that night we had simmered fish; gu-zoni soup; tempura and sashimi; chawanmushi; their local specialty Hyottsuru; plus white rice and miso soup! I usually eat as much as most men do, but I was completely satisfied with both quality and quantity. The food tasted exactly as you’d expect from a kappo restaurant—truly impressive!! I’d come back just for the meals alone. Breakfast was classic Japanese style—and of course excellent. If I have another chance, I’d love to stay here again next time on a trip with my mother!!

Enjoy the sauna without worrying about others! The cold plunge feels great, and relaxing outdoors surrounded by greenery is the best! The Room was unbelievably clean—I was impressed! Spotless! There are no seasonings or coffee, so bring your own. Kitchen appliances and sandals for the sauna are provided.

Great value for money and very relaxing. I definitely want to come again!

I stayed here after visiting Zenkoji Temple. I made a Reservation with two meals included so I could relax, and the location was even quieter than I expected. In a way, I was able to fully enjoy Nagano’s nature, and the bath was almost private most of the time—such a luxury. I had many conversations with the owners, and although I may have asked too many questions, they were truly friendly and cheerful, and it was a wonderful time. The food was very delicious.

It was incredibly spacious, stylish, and spotless—simply amazing! Since the BBQ area is covered, you can enjoy it without worrying about the weather, whether it’s sunny or rainy. The dog run is also huge—plenty of space even for large dogs to sprint around freely. There were a few clouds at night, so unfortunately we couldn’t see many stars, but on a clear night you should be able to enjoy a sky full of them. The neighboring houses are far enough away that you can truly relax without worrying about being seen. One downside is that, as noted in the instructions, the road leading to the Accommodation is quite narrow. It felt just barely manageable with our minivan. If you have a large vehicle or aren’t confident driving on tight roads, it may be difficult. It’s probably best to avoid checking in after dark or heading back out for supplies once you’ve arrived. Aside from that one point, this was an absolutely fantastic Accommodation! Highly recommended!

The food was delicious, and we were very satisfied with both dinner and breakfast. We were able to relax in the private bath at our leisure, which helped us fully recover from travel fatigue. The Room was clean and comfortable, and the owner’s warm hospitality left a strong impression. Highly recommended for anyone who wants to unwind in a quiet setting. If we have the chance to visit Nasu again, we would definitely like to stay here again.

We stayed as a family of four. The room had one double bed and two single beds, and it also came with cooking utensils and an electric kettle, so we were able to stay comfortably. The amenities were well stocked, and there was coffee and tea bags at the entrance as well. As it is still a new Facility, everything felt clean and well maintained, and the Accommodation had a great sense of cleanliness. Unlike a typical Hotel, check-in must be done by self check-in, so you need to keep note of the information provided at the time of your Reservation. However, even if you forget it just in case, they kindly assisted us over the phone on the spot.

Everyone at the Accommodation was very polite and kind, and we had a very comfortable stay. The private family bath was also available by Reservation, which helped us relax and recover from our fatigue. The Room was comfortable as well.

A quiet Accommodation surrounded by nature, lovingly built by the owner—spacious, spotless, and with an amazing view. There is also a well-equipped BBQ hut in a separate building and a large dog run, so both our dog (a large breed) and our small children were very happy. We’d love to stay again.

Dinner was excellent, especially the fish called Aburakamasu. The open-air bath was very relaxing. The Room we were shown was clean, and the Ryokan staff were very kind. It was such a great Accommodation that there was nothing to criticize. I’m truly glad we stayed here!

The Room was spacious, and we were able to relax and stay comfortably. It is also close to West Lake, which is a great plus as you can enjoy a variety of activities nearby. The play area was large and the children had a great time, so I think this Hotel is an excellent choice for family trips. The steamed dishes were delicious as well, making it a very satisfying stay. We would definitely like to come back and stay again as a family.

I stayed here with a friend to cheer on my granddaughter at her mini basketball tournament. We arrived more than an hour earlier than the Reservation check-in time, but the staff kindly accommodated us. The parking lot was spacious and easy to use, and as soon as we got out of the car, we noticed the distinctive sulfur scent of an Onsen. Perhaps because there is no bath in the Room, there was plenty of space beside the beds in our twin Room, so we could spread out our luggage and still relax. One of the best parts was being able to use the connected Onsen Facility as many times as we wanted. After leaving our shoe-locker key, we were given a key for a larger locker in the changing room and entered through the women’s curtain. Amenities and both large and small towels were provided in the Room. Both morning and evening, local residents came to bathe as well, so it was easy to ask if we had any questions. There were baths at 41°C and 43°C, plus a cold bath, a bubble bath, and a sauna. It felt wonderful and relieved my fatigue. A 93-year-old lady in the changing room recommended a restaurant next to the Hotel parking lot called Fukufuku, where we had dinner. We enjoyed draft beer, plum wine sour drinks, highballs, and snacks such as thick kibinago tempura (silver-stripe round herring), kurobuta pork shabu-salad style dish, kurobuta gyoza dumplings, seafood carpaccio-style dish (thinly sliced), and chawanmushi (savory steamed egg custard). On our way back we stopped by Direx to buy red wine and cheese. When I asked at reception whether there was an ice vending machine available for guests’ use , they told me there is a kitchen on second floor where I could put water or block ice into chilled mug glasses then bring them back up to my Room. After 6:00 a.m., I took a walk of about 2 ,000 steps . A staff member suggested crossing Beppu Bridge first then returning via smaller bridge on other side; it made for lovely morning while looking at Sakurajima volcano . After another Onsen soak , I even enjoyed old-fashioned massage chair for @100 yen per 15 minutes . It was affordable stay that left me very satisfied . Saying “Amazing—so good!” , I headed off toward day two tournament venue . I would definitely like stay again .