Seluruh negara × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 51Halaman 目

I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

The bed mattress is excellent, so I stay here regularly; the quality of sleep is especially good at this property, and I wake up feeling refreshed. I was happy to see that the breakfast selection had increased compared to my previous stay. I would like to stay again.

Although it is a traditional Onsen Ryokan, it was thoroughly cleaned and felt very fresh and spotless, so we had a comfortable stay throughout. The meals were also delicious for both breakfast and dinner. A male staff member in the dining area was very kind and gave us detailed information about the sightseeing spot we planned to visit the next day, including how to get there, walking time, and parking. We would love to stay again!!

The bath, meals, and service were all even better than we expected. The guest room was also clean and had been updated with new facilities. Thanks to everyone’s thoughtful attention, we enjoyed a very comfortable holiday. We would love to stay here again when we visit Izu. Thank you very much.

We stayed to recuperate after an illness during the intense heat. We would definitely like to come again in every season. The view from the Room and the night scenery were very soothing. The hamo hot pot kaiseki was exquisite.

I stayed here on a trip with my sister. Everyone’s smiles and hard work were truly soothing. Each dish was beautifully seasoned, and I was genuinely impressed by how delicious everything was. The bath temperature was just right, and I could have stayed in forever—I was able to relax and forget about everyday life. If I may ask for one thing, it would be nice to have an extra yukata, and having towels available at the bath would make it easier to drop in anytime. Seeing the stars so big and close felt like a once-in-a-lifetime memory. And the beer you treated us to was fantastic (laugh)—thank you very much.

This was a truly wonderful Accommodation. Our family takes trips to Onsen Accommodations that are doable from Tokyo for one night about 2–3 times a year, usually spending around 30,000–40,000 yen per person. My wife chooses the Accommodation each time, but lately none have been memorable or particularly appealing. This time, though, we finally found an Accommodation we genuinely want to visit again. Many of the staff are from Southeast Asia; when I asked, I was told they have passed the Japanese Language Proficiency Test N1 and also undergo a one-year training period. We never once had any trouble communicating. I previously lived in Thailand for about five years for work, so I already knew people from Southeast Asia tend to be even more serious and hardworking than many Japanese—but I was still impressed by just how high the standard was here, and we were able to spend a very comfortable time. These days many staff don’t wear name tags (perhaps due to measures against customer harassment), so I don’t know her name, but thank you sincerely to the woman in charge of our Room—she was wonderful and very thoughtful. The all-staff send-off after checkout truly moved me. As for the Onsen: honestly both the water quality and bath area were fairly standard, but everything was very clean. One thing I did notice is that it’s great not having to bring towels into the bath area; however, you still need to bring things like a change of underwear or your phone. In the end we put them in a plastic supermarket bag out of necessity, but I would have liked a larger drawstring pouch (like those often provided at other Onsens) to be available in the Room. Also, my wife said she felt scared because it was dark on the way to the large bath as well as inside it. Lastly, we felt the air conditioner noise was slightly loud—just mentioning it in case. And the meals were outstanding! The balance, portion size, and taste—everything was excellent with nothing to complain about. Because I’m big-built I eat quite a lot and meals at Accommodations often aren’t enough for me; this time I shared small portions of my wife’s meal with our son as well and still felt about 90% full. While breakfast can be disappointing at many places these days, breakfast here was also solid—and it wasn’t that thin crispy dried horse mackerel you often see everywhere else either (which was nice). Above all else: the wasabi was delicious! Being able to get refills freely made it even better. In any case, we definitely want to come again—thank you very much.

It was my first time staying here, and I was impressed by the convenient location near the station, the mostly covered pathways that kept me dry even in the rain, and the proximity to convenience stores and restaurants. Some points of concern: The bathroom had some red mold and dirt in places, which caught my attention. Additionally, the showerhead was difficult to fix in place, making it a bit inconvenient to use. Since the lobby is on the first floor instead of the second, the otherwise smooth pathway from the station is slightly disrupted. (That said, there is an elevator, so it’s not a major issue, but it might be challenging for those with a lot of luggage.) Positive points: The amenities were excellent. There were skincare products for both men and women, wash towels with the showerhead, and tea bags and coffee as beverages. The inclusion of chocolate-covered barley snacks was a fun and tasty touch. The elevator to the guest rooms required a card key to select a floor, which was great for security. The room itself was very comfortable, with a satisfying bed and a large TV that allowed access to YouTube and other features. They also provided luggage storage before and after my stay, and the front desk staff were all very polite and attentive. Since I had a Multiple Night Stay, I left my card key at the front desk before going out, and I was impressed by how quickly the staff handed me the card key upon my return, even before I mentioned my room number. Although there were some concerns with the bathroom, overall, I was very satisfied and would like to stay here again in the future. Thank you!

This was my third stay. When choosing both the sea and a comfortable Hotel on Okinawa’s main island, I always end up wanting to stay here. For me, Moon Beach in Onna Village is the most beautiful, and this Hotel has a charm that enhances the beach’s appeal. The well-maintained greenery that blends into the beach and the low-rise design that makes great use of the pool Facility create a calm atmosphere that feels like being in another world. I can also sense the unseen efforts and thoughtfulness of the staff, who respond so gently, and I have never once felt uncomfortable here. The Room, pool, and lounge are all clean, you can feel the breeze, and it’s so comfortable that I want to stay for hours. Meals are breakfast buffet only, but there is a wide variety. I stayed three nights; I don’t think the menu changed much, but there were enough options that I didn’t get bored. Even in April it was around 28°C, so we could swim in the sea. Near one end of the beach there are fish swimming around, which you can enjoy watching with goggles. Also, I hope you’ll visit Yo Island managed by this Hotel at least once—there is a guide included and you can snorkel comfortably and have a great time. At night, because of its convenient location, restaurants are just a short walk away—and even after drinking you can walk back easily, which is another plus. One thing: I wish the laundry area had fewer broken machines/parts and felt a bit cleaner. Keeping all of what makes this Hotel special—I know it must be hard work for everyone on staff—I would definitely like to stay again. Thank you very much.

Used by a family of three. Great hospitality. The food was delicious! There were things for kids to play with in the dining room, which was a huge help! The view was great, and the baths were great too. The sauna temperature was just a little underwhelming, but since there are lots of kids, I guess that’s to be expected. The round trip by boat also felt special—made for wonderful memories.

I gave my elderly mother, who can go anywhere on her own, a solo trip as a gift. When she returned home, she was truly delighted and spoke very highly of the wonderful service provided by the Ryokan staff. The meals were also delicious, and above all, it seems she was able to relax completely. Thank you very much. I plan to give her another trip as a gift once more within this year, and I would appreciate your kind support when that time comes.

This was my first time staying here. The room was spacious and had a great atmosphere. The location was excellent, and there was even an event held right in front of the accommodation the day after my stay, which gave me a sense of the energy of Miyakonojo City. I also appreciated that the bathroom and toilet were separate. I would love to stay here again.

I always have a comfortable stay here. This time, I was on the 4th floor, and it really helped that there was almost no step between the unit bath and the room. I’ll be happy to stay again. Thank you very much.

The room was spacious and airy, with a relaxing view of Lake Biwa. The meals were absolutely delicious—wonderful overall. I’d love to stay again.

I sincerely apologize for the great inconvenience caused by my carelessness. Despite that, thank you very much for your generous and understanding response. Thanks to you, the wonderful scenery of Kamikochi and the milky-white waters of Shirahone Onsen have left a vivid and lasting memory. From the courteous explanations when we were shown to our room and served our meals, to every encounter with your staff—who would stop to bow and kindly speak to us—your hospitality was truly first-class. Once again, thank you very much.

After dinner, when we stepped outside, it was pitch-dark—only the sounds of insects and the flowing river. The mountain view wrapped in morning mist was truly beautiful, and this Accommodation was incredibly relaxing. Every time, I enjoy looking for a Hotel with Rooms that make my family say “Wow!”—and this time, of course, they did. Seeing the exterior, they said they never expected such a beautiful Room (laugh). Before our stay, we received a phone call about road closures and allergies; everyone was so kind that even before arriving, I already wanted to come back. The meals also reflected the cook’s kindness—everything served warm was freshly made and delicious. We couldn’t finish everything and ended up leaving some of the kamameshi rice. They kindly offered to make rice balls for us, but we were truly too full so we declined. It was very tasty, but there were really so many dishes that if upgrading meant slightly smaller portions and perhaps one more type of sashimi instead, that would be wonderful. The bath was also great, but the shower position was too high, and I wished there had been cold water available after getting out. If it were closer to home, it’s an Accommodation I’d want to visit every year.

I stayed in a Premium Twin Room. The Room’s interior and atmosphere were wonderful, and I was able to relax comfortably. The jazz hall and sauna on the third floor were also very appealing, and I really enjoyed them. The staff at the front desk were also lovely and kindly accommodated my various requests. When I come to Morioka again, I will stay here again.

This was not just a clean Accommodation, but a place that felt like a “second home,” filled with warmth and thoughtfulness. In every corner of the Room, we could feel the host’s care and affection, and throughout our stay we felt comfortable and genuinely welcomed. The meals were also truly outstanding. Each dish was prepared with great care and sincerity—delicious, and an unforgettable taste. We had a truly wonderful time and are sincerely grateful. We would love to visit again.

The Hotel was clean and the staff were very helpful. I stayed in a twin room, which was very tidy, and I appreciated that the toilet and bathroom were separate. Even though it was a weekend, the rate with breakfast included was lower than other hotels, and I enjoyed a Japanese set breakfast that was beautifully presented and just the right portion size. Overall, it was a very satisfying Hotel, and I would like to stay again.

We stayed for two nights while sightseeing in the north because kids stay free, making it a great value. They confirmed our check-in time in advance and explained how to use the self check-in, so everything went smoothly! Thank you as well for preparing a spacious Room for us. Each of us could use our own bed, which was very comfortable. The clothes dryer was the same type we have at home, so it was easy to use, and towels and other amenities were well provided. Breakfast was included too; it came in a box, but it was more than enough. We had it both days, and the sandwich fillings and side dishes were different each day, so we didn’t get bored. The front desk had retro games and even an Okinawa-only Orion gacha machine—lots of Okinawa vibes, which we loved. It’s very close to Churaumi Aquarium, there’s also a Starbucks nearby, and places like 88 Steak and Mai Mai Shisa are close too—highly recommended! We’ll definitely stay again!!