Seluruh negara × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 49Halaman 目

Check-in was busy, but they handled the procedure at a table in the lobby instead of at the counter, so it was smooth and I didn’t have to wait, which made me very happy. The post-bath relaxation area has tatami flooring and a wonderful view overlooking the castle. The black soybean tea and muscat juice there are delicious—it's my favorite soothing space. Breakfast is always prepared with care, with a wide variety of options, all very tasty. I also really appreciate the Shuttle Service to the station in the heat. This is an Accommodation that makes me want to come back again.

This time, the meals were upgraded. It’s not like the all-inclusive plans at luxury Accommodations, but it’s just right. Everything feels just right. From the quality of the Onsen I love, to the place being old yet always kept clean and tidy, and how I never get bored no matter how many times I visit or how long I stay. I don’t know why I love it this much, but I’ll be back!

We stayed here for our wedding anniversary trip—our first visit to Sanriku since the earthquake. We were excited, wondering what kind of Hotel it would be, and were surprised to learn that members of the Imperial Family have stayed here! There were rows of photos displayed in front of the elevators on the lobby floor. Wondering what our Room would be like, we entered the one assigned to us—and right in front of us was a panoramic view of Jodogahama! We couldn’t help saying to each other, “What a great Room!” After taking in the view, we headed straight to the large public bath. It also had an open-air bath, and we enjoyed a relaxing soak. Since we had time before dinner, we spent it singing karaoke—by then we were nicely hungry. Dinner was a luxurious buffet, featuring live kitchen stations for nigiri sushi and steak—our first time experiencing that. There were also many local dishes, and we ended up far beyond full. We had breakfast early at 6:30: a buffet seafood rice bowl where you can choose your favorite toppings. Although it was unfortunately raining outside, the sea view had an atmospheric beauty like an ink painting. It became a truly memorable anniversary trip. As we left the Hotel, we talked about wanting to come back again for another anniversary in a few years’ time. Finally, thank you so much to all the staff for your wonderful hospitality!

From the moment we stepped inside, it felt like entering another world—an elegant Room full of charm. The Japanese garden unfolding before us was simply breathtaking; with colorful koi gliding through the pond, we could enjoy a view as if it were a perfect landscape photograph all to ourselves. The exquisite traditional craftsmanship in the Room’s fittings also conveyed the Accommodation’s attention to detail. Every in-room meal was carefully prepared and outstanding, and thanks to our cheerful, friendly attendant, we enjoyed an even more pleasant dining experience. The spotless private open-air stone bath sized for two was also wonderful, leaving us truly refreshed in both body and mind.

I visited with friends in March, and this time I came with my son’s family. The food is simply delicious, and even my five-year-old grandchild can have fun at the amusement park and inside the Hotel. Beer was available after bathing and during meals as well, which made my daughter-in-law very happy. The meals were excellent—both grilled Hamana Lake eel (kabayaki) and white-grilled eel (shirayaki) were so good that I ate far too much. I usually don’t eat seafood bowls elsewhere (because they’re not tasty), but for some reason I end up having them here. And the staff who prepare the food are very kind. Next time, I’d like to bring my daughter’s family too. The desserts made with local ingredients and the small dishes are also delicious. I don’t think there is any other Hotel buffet as good as this. The only problem is that I eat too much and gain weight. Even breakfast has great variety, and even the scrambled eggs taste wonderful. The shirasu and eel onigiri-style rice balls were very satisfying too. With four adults and one small child, it’s hard to deny that the room feels a bit small. But since a larger room would have doubled the price, we ended up trying to save money. Well, we only sleep there anyway. This may be a bit rambling, but considering the price, all I can say is thank you very much. If possible, I think a dry sauna would be better than the current one in the bath area.

This Accommodation let us fully enjoy both the sea and the Onsen. The sound of the waves drifting into our tatami Room was truly, truly soothing—somewhere you want to keep watching and listening, and never want to leave. From arrival to departure, every staff member was kind and attentive. We enjoyed the meals, drinks, and even the late-night ramen. There wasn’t a single thing to complain about—it’s a place we absolutely want to visit again. Thank you for a wonderful stay.

This was my first return in about a year. I stayed for two nights and three days, and it was still a great Hotel. The staff’s service was excellent as well. In particular, I was impressed by the attentiveness of the restaurant staff at breakfast. They worked efficiently, replenishing dishes and clearing used plates promptly. Because they were constantly checking the food, there was no concern—common at other Hotels—that fewer items would be available if you went later. This is a Hotel I would like to stay at again.

I stayed at this Hotel for the first time in June 2026. I arrived by private car, but this Hotel does not have its own parking lot. You will need to use a partnered parking lot. A parking discount voucher is provided at check-in. I chose the “Superior Twin / Twin with Two Semi-Double Beds (30 m²).” The Room was a corner Room. There is a hallway between the entrance door and the bedroom area, which made it very convenient to use. The beds were comfortable and I had no issues sleeping. Guests can freely use the “Premier Lounge” on the 5th floor from 12:00 to 23:00. Coffee, tea, soft drinks, and soft-serve ice cream are available free of charge, so you can relax whenever you like. One thing to note is checkout. Around 9:00 a.m., the elevators were crowded, and it took extra time because they were already full by the time they reached some floors. If you are catching a bullet train or similar transportation, please allow extra time.

We visited with my son’s family. Traveling with our 8-month-old baby, we had some concerns, but even though we made Reservations for two Rooms on different dates, the staff kindly arranged for us to dine together and showed thoughtful care in many situations, which made our stay truly enjoyable. Thank you very much—it became a wonderful memory. My son’s family also said they would like to come again, and we hope to visit again as well.

I visited for the first time in about a year, and as expected, many things had been improved. There was a new system related to cleaning, and even small touches—like having tissue paper in the washroom—made a difference. From the start, I loved this Hotel for its amenity buffet, separate bath and toilet, and the washbasin in the bathroom that makes it very convenient. The greetings from all staff members we passed in the building were also pleasant. In addition, after check-in, I asked at the front desk for extra towels, and they arranged to provide more every day throughout my stay. I was impressed by such thoughtful attention. Once again, it was a very satisfying stay!

I stayed for one night starting on Saturday after work. It was a truly satisfying stay in every way—hospitality, service, meals, Onsen, and baths—all of which helped me forget the hustle and bustle of the city. Since Arima Onsen is close to Kobe, I often visit for day trips, but this reminded me that if you have an Accommodation like this with nothing to complain about, staying overnight is definitely the better choice. The only drawback was that there were quite a few stairs, which I assume can’t be helped due to the location. Still, it’s an Accommodation I would absolutely like to return to.

We stayed for three nights, and the meals kept getting better each day—we were very satisfied. We could really feel the chef’s skill and great sense in both technique and choice of ingredients. We stay over 50 nights a year, and I’m sure this place is easily in our top three for this year. The second and third nights in particular were excellent. If you’re going, I recommend staying at least three nights. However, as there were three of us (my daughter and my spouse and I), the separate Room layout was nice, but the wash area felt outdated. I think it would have been much better if even one of the two toilets had been renovated—removing the unnecessary bathtub—and making the sink area more practical to use. The staff were also great, and we would like to come again.

I was amazed by the amount of food served at dinner. There was more than I could finish, and given the times we live in, I felt very sorry about that. With plenty of fresh Sanriku seafood and a relaxing soak in the Onsen, it was an Accommodation I was extremely satisfied with.

Everything was wonderful, and I was especially impressed by how spacious the private bath was. Of course, the bath in the Room was also very relaxing, the meals were delicious, and the staff were kind and attentive—I loved everything. If I could make just one indulgent request, I would appreciate it if you could offer more savory snacks in the lounge (I wouldn’t mind paying for them), rather than only sweet items.

It was just before the summer holiday season when we visited, and since there were fewer guests, they kindly upgraded our Room, which made our stay even more enjoyable. We had a Room with an open-air bath, so we could soak in the Onsen many times and felt truly refreshed. Both dinner and breakfast were delicious, and we were very satisfied. The spacious garden was in hydrangea and rose season, and we enjoyed walking through the beautiful grounds. It was an early summer vacation for us—thank you very much!

The room was clean, and the bathroom was spacious, so I could relax and enjoy it. The breakfast had a wide variety of options, and I was satisfied. It’s also conveniently located near the station, so I’d like to stay here again. Thank you very much.

On June 8, my spouse and I met friends from Kumamoto and had a great time eating and drinking together. They upgraded our Room to a higher grade, and my sauna-loving husband was very satisfied. We will definitely stay again. Thank you for your hospitality.

It was conveniently located just two traffic lights from the station, and there was also a drugstore within walking distance. I also appreciated the lockers at the Hotel entrance that could be used before and after check-in. The Room was stylish and cute. If I had to ask for one thing, I would have liked a bit more variety in the meals.

I only stay a few times a year, but this is my only choice. Lately I’ve always stayed on the top-floor level, and everything is wonderful—the Room interior, amenities, complimentary items in the refrigerator, and the staff’s smiles. Also, I like that breakfast is a set menu rather than the typical buffet. Above all, it’s a very comfortable Hotel. I’ll definitely stay again.

Only 10 Rooms on a spacious property. The grove garden right in front of you is a private view (guests cannot enter), giving you the true feel of a vacation home. We were completely satisfied with everything—the Room, the semi-open-air bath in the Room, the open-air bath at the large public bath, and dinner featuring an array of premium ingredients considered luxurious in Japanese cuisine, as well as breakfast with just the right portion size. If we had to make one small request, it would be that the bath towels were a bit thicker.