Seluruh negara × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 417Halaman 目

I always stay in the Japanese-style room. It is very well cleaned and spotless, and I can also go to Sea Wave and use the Onsen, so I can spend my time comfortably and stress-free, which I really appreciate. Above all, the price is low, and even a Multiple Night Stay is affordable, so I hope you will keep offering this. Thank you.

The Hotel itself is quite old, and the Room also felt dated—but even for me as a Gen G, it somehow made me smile. It had a nostalgic feel and was a very relaxing place. Even the bath in the Room felt homey and calming. It was a bit chilly so I couldn’t swim in the sea, but since there’s a beach, I think it would be really enjoyable during summer vacation season. Also, breakfast portions were very large—possibly too much for women or children. I regret not asking for a smaller portion before it was served to avoid wasting food. Everyone was very kind, and unlike many modern Hotels that are all-inclusive and can feel busy or noisy with “this and that,” it was wonderfully peaceful. I’d love to come back during swimming season. From what I researched, there aren’t any shops nearby within easy walking distance, but the shop inside the Hotel was open until 10:00 PM, which was very helpful.

Clean, with a delicious breakfast. I forgot something, but they contacted me about it—very helpful.

We stayed here with four coworkers. There were restaurants nearby, which was very convenient. The Room was also clean.

The Room was a good size and felt clean, which was great. It would have been even better if the amenities included skincare items such as facial lotion. The price offered great value for money, and I’d like to stay again.

The location is excellent, with great access just steps from the station. The Room was clean, well-maintained, and very comfortable. The surroundings were quiet, allowing for a relaxing stay.

This was my first time staying at the accommodation. With Christmas approaching, a luxurious tree was displayed at the entrance, which lifted my spirits. I brought a cake to celebrate a birthday, and the front desk kindly kept it for me during check-in. Later in the evening, they delivered it to our room at our preferred timing. Plates, cutlery, a lighter for candles, and even a full bottle of sparkling wine from the hotel were perfectly chilled in an ice bucket—everything was impeccably prepared! I was deeply moved by this level of perfection. When I asked if I could keep using the plates and cutlery for breakfast the next morning, they provided new ones instead—such thoughtful service left me even more impressed. Even late at night, staff members delivered everything with warm smiles; I am truly grateful to them. Although an upgrade wasn’t possible due to weekend crowds, they kindly changed our room to one with a view of Tokyo Tower. The courteous service from all front desk staff gave me peace of mind—truly what you’d expect from The Westin Hotel! It’s definitely an accommodation that makes you want to return again. My friend celebrating their birthday was also delighted—it turned out to be an unforgettable experience! Thank you very much!

The Room was very clean and spacious, so I was able to relax. It felt like there wasn’t quite enough lighting, and the back of the Room was a bit dark, but I still had a very comfortable stay. I arrived a little late for check-in, but they called me and handled everything kindly. Thank you!

Conveniently located near the station, with a breakfast buffet included and an affordable price. Check-in was at 14:00 and check-out was at 11:00. The day after my stay, it rained heavily, so the late check-out was very helpful. I would like to stay here again when I visit Niigata.

A very retro Showa-era Hotel! It’s well cleaned. The male staff are calm and pleasant, but the female front desk staff came across as a bit harsh and condescending, so 4 stars. For meals, you can get refills of three mini rolls! It’s a little awkward to ask for more (lol). It was worth the price, and I’m glad I could stay at a low cost.

The room was spacious enough to fit one double bed and two sets of double futons, and the kitchen was clean, so we were able to relax comfortably. The only issue was a very strong odor coming from the drain near the washbasin or washing machine, which bothered us.

I stayed here for a live event at Ecopa. Check-in was until 10 PM, but since I arrived at Bentenjima Station just before 10 PM and went to buy dinner at a convenience store first, I called to inform them that I would be checking in after 10 PM. The staff responded very kindly and warmly, which made me feel reassured. When I arrived, they informed me that the Onsen was open until 11 PM. When I asked if it would be okay as long as I left the bath by 11 PM, they assured me not to worry since there were still other guests who hadn't arrived yet. Although the person who answered my call earlier was different from the one who greeted me upon arrival, it felt like all staff were well-trained and caring, which left a warm impression on me. The view from my room was great. Since it was late when I checked in, I only used the room for sleeping, but it was very comfortable. Instead of traditional futons on tatami mats, there were mattresses with futons laid on top of them, allowing for a soft and restful sleep. If there's one thing I'd wish for—it would have been nice if the Onsen could also be used in the morning since its hours started from 3 PM. The location is right in front of the station with a convenience store nearby; combined with excellent service from the staff, I'd love to stay here again if I'm ever visiting Shizuoka again. Thank you!

This is my second stay, and I am very satisfied with the front desk service, just like last time. I appreciated being informed that amenities not available in the room are located next to the front desk. I also used the parking lot during both stays, and the guidance to the parking spaces was smooth. I will use this accommodation again next time.

This was my first stay, and I was very satisfied with the kind and courteous service. I felt the dinner had slightly fewer dishes than expected, but it was delicious. I will be visiting Shunan City again around this time next year, so I would like to stay here again. Thank you in advance.

It was nice to see that Japanese-style dishes were included in the breakfast, which used to be only Western-style. Also, there was a large sign indicating non-alcoholic wine, but it turned out to be real wine with alcohol. I drank it by mistake as they were placed in the same area, so I will be more careful.

I stayed here for the marathon event at the Sagamihara Depot. The single Room, though compact, was efficiently designed with thoughtful consideration for guests, allowing me to have a comfortable stay even in a short time.

This was my first mother-and-daughter trip, so I was nervous about everything from the Reservation onward, but the Hotel staff were kind, and the location was great—perfect for attending my favorite artist’s live show and enjoying sightseeing as well.

Close to the station and affordable. Clean, quiet, and relaxing. Despite mistakenly booking a smoking room instead of non-smoking, they kindly accommodated the change. Thank you very much!

The facility is not new, but the room is spacious, and the bathtub is relatively large and easy to use. However, the toilet did not have a bidet. It is close to the station, and there are restaurants nearby, so finding meals is not a problem. Overall, it is a good stay.

For this price, I was 120% satisfied. It’s a typical Business Hotel. Check-in and check-out were a bit problematic—especially check-out. Even though there was no need to use the screen, everyone did, which caused a line to form. I wish it had been made clearer that it wasn’t necessary. Still, at that price, I can only be satisfied.