Seluruh negara × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 409Halaman 目

Considering the cost, I would rate everything a 6 out of 6. The best point was how clean it was. There were no unpleasant smells on the towels, yukata, futons, or anything else. The meals were also well thought out, with a good variety and high-quality ingredients. It was an Accommodation I was truly satisfied with, and I would like to stay again. If I may make one request: I’d love it if the bath hours could be extended—open until midnight at night and starting a little earlier in the morning—as someone who loves Onsen.

There were stairs at the entrance, but the staff promptly carried my luggage to the front desk. Even after checkout, they carried it down the stairs and kindly said, “Have a nice day,” so I was able to leave feeling great. There are restaurants nearby; I didn’t use them because I had plans, but it’s convenient that you can eat around the Hotel. The Room was a semi-double, spacious and comfortable, with two chairs. However, it was difficult to adjust the bath water temperature. I was disappointed that there were no basic skincare amenities, but since I could stay at a reasonable price, it was still good. I also appreciate being able to smoke in the Room. I will stay again next time.

Smile Hotel is conveniently located in Hachinohe’s downtown area. The rooms were clean, the Facility was well equipped, and I had a comfortable stay.

Having a Seicomart convenience store in the building was very convenient for picking up breakfast.

We stayed one night in a Mount Fuji view room. The room was spacious and well equipped (washing machine, basic cooking utensils). The staff were very friendly and allowed us to check out late at 13:00. Breakfast was simple but delicious, and the gym and parking lot had everything we needed. We had a wonderful night with our child.

I stayed for three nights with my child after picking up my mother in Fukuoka. At first, we were assigned a smoking room, but the front desk staff kindly asked if that was okay. When I requested a non-smoking room, they checked availability and moved us to one (additional fee applies). They also helped us by lending an iron, providing extra towels, and patiently answering any questions, which made our stay very pleasant. It was also great to have a coffee machine and water dispenser on the first floor available at any time. The location was convenient—within walking distance of Tenjin Station—and I would like to stay again.

Although I arrived late for check-in, the front desk staff were very kind and made me feel truly at ease. The Room was clean, and I was satisfied with the bath and the meals. I would like to stay here again if I have the opportunity!

The staff's service is excellent! The breakfast is delicious!

After the marathon, I entered the large public bath. The changing room is quite small and can get crowded with 3 or 4 people, but it was still nice to relax in the spacious bathtub. It's unfortunate that it will be closed at the end of February. The convenience store, new downtown area, and bus terminal are also nearby, making it very convenient.

This was my second stay in three months. All the staff were kind and responded politely. I caused some trouble because I didn't know how to use the safe, but they taught me without a hint of annoyance, saying, "It's okay." There is basically no daily cleaning, and during my 3-night, 4-day stay, it was only done once during the day on the third day. However, you can get new towels at the front desk, and since I was often out during the day, it didn't bother me at all. What I liked most about this hotel was the rooftop sky lounge. When it comes to viewing the night view, tourist spots are crowded, and rooms with a night view in hotels tend to be expensive... In such a situation, I was happy to be able to leisurely enjoy the night view of Tokyo. There are also two coin-operated laundry machines on the first floor, so if the timing is right, you don't have to go to a nearby laundromat, which was convenient. I would like to stay here again when I visit Tokyo.

An excellent selection of wines, and every glass is perfectly polished—simply the best.

Plenty of power outlets, which was convenient. The shower felt great. The open, spacious toilet was nice. The carpet had a bit of debris that I noticed, but it was fine overall.

Thank you for your hospitality. We stayed as a couple. Since we were out drinking and didn’t spend much time relaxing at the Hotel, we reserved a standard double Room, but thanks to the Hotel's kindness, we were upgraded to a Room with a larger desk! Thank you very much. The toilet in the Room was small, but the Room itself was very comfortable. The welcome drinks were plentiful and had a great atmosphere. The large public bath had designated times for men and women, so I couldn’t use it; therefore, I rated it 3 stars. The photo shows the breakfast I had.

I couldn't enjoy the Onsen, but the bed was great.

We traveled by car this time, but the property is conveniently located right near the station. We will stay here again.

We visited last year and had an amazing, great-value summer with river play, BBQ, fireworks, and more—perfect for our family with young children—so we came back again this year. We made a mistake during the Reservation process, but the staff kindly helped us, and we were able to make more wonderful summer memories. With easy access from central Tokyo, it’s perfect for anyone who wants to enjoy glamping casually.

Maybe because I stayed on a weekday, the rate was reasonable, and I was happy with the spacious Room. The in-room refrigerator seemed to be broken, and even when I turned it on, my drinks barely got cold. Please inspect and maintain the Facility equipment.

The front desk staff provided excellent service.

We stayed as a family of three. It’s close to the downtown area, but the surrounding streets are quiet. There was also a convenience store nearby, which was very convenient. Shikemichi and the Endoji Shopping Street are within walking distance, so it’s a good location for sightseeing. The welcome drinks had a wide variety and were great. We were also satisfied with the cleanliness of the Room and the amenities. Because an extra bed was added, we couldn’t find the hair dryer at first and searched for a while. It turned out it was just hidden by the bed, but that was the only minor issue.

My wife stayed this time and was extremely satisfied. The room was clean and comfortable, and despite arriving earlier than planned, the staff accommodated her check-in. She was deeply impressed by the kind and courteous service of the employees. Thank you very much!