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Thank you very much for everything. This is a wonderful Accommodation where you can enjoy both the gold and silver Onsen. Not only are the baths spacious, they are also kept extremely clean, making for a truly relaxing and rejuvenating time. The Shuttle Service staff, as well as all team members, were excellent, and the in-Room dining was delicious—there is nothing to complain about. When we visit Arima Onsen again, we will stay here. Thank you for your outstanding hospitality.

I stay here every time I come back to visit family. They are mindful of the environment while still offering amenities like tea, which is a nice touch. The former Takarazuka Hotel was wonderful, and the Rooms at the current Takarazuka Hotel are wonderful as well.

The Room was clean, the bedding was comfortable, and I was able to rest well. Away from the hustle and bustle of the city, I felt refreshed both physically and mentally. All of the staff were courteous and pleasant, and I’m glad I chose this Hotel. I would love to visit again.

The hospitality and the restaurant cuisine were outstanding in every respect. Their attentive, courteous communication before our stay left a strong impression, and on the day of our visit, everyone—from the seasoned staff to the younger team members—provided genuinely pleasant service. If you want a reliably excellent experience in Karuizawa, HIRAMATSU is without doubt the place to choose.

This was our second stay. Last time, I came with my daughter, and the French dinner was so outstanding that I knew we had to return someday. That wish came true, and this time I was able to bring my two sons. Since it was my younger son’s birthday, I ordered a cake through the Hotel website and they kindly prepared it for us. The food is, of course, top-class—both dinner and breakfast are highly recommended. The Onsen was also wonderful, with silky-smooth water. We would love to visit for a third time. Thank you very much to all the staff.

All the staff provided wonderful, attentive service! Even in the intense midsummer heat on Miyajima, we had a truly enjoyable trip. The night tour after dinner was very informative, and the local guide’s storytelling really made us feel like we were traveling—she was fantastic. Because of time constraints and the heat, we couldn’t make it to the summit of Mt. Misen, so next time we’ll visit in autumn and would love to stay here again. Thank you very much.

I’m writing this because it was so good! I booked at the last minute because the price was reasonable. It was much better than I expected. The Room is standard, but clean and comfortable. Parking is free and spacious! Having a laundry area was also very helpful. Unlimited access to Korona no Yu was great, and the game center is right there for easy fun. The food at the Onsen Facility’s dining area was delicious too! I also appreciated being able to rent manga. Joyfull on the first floor is convenient as well. If I had to ask for one thing, it would be a convenience store on-site (there is one within walking distance!). I’d like to stay here again if I ever go to Toyokawa.

The Room and breakfast were excellent! We will definitely stay again. It was also very convenient that the airport bus stops right in front of the property.

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.

From the Room balcony, we had a panoramic view of Shirahama Beach, the ocean, and the town—an unbeatable location. The Room was spacious and truly relaxing. The Hotel itself was lovely, and having a nice smoking room was a real plus for smokers. In the evening, we enjoyed delicious cocktails at the bar counter, and with live piano music it made for a wonderfully comfortable time. The view from the large public bath was also amazing—you can look down over the sea, and the ocean breeze felt incredibly refreshing. Dinner was an Italian course meal and everything was delicious. The breakfast buffet was great too, with both Japanese and Western options. The Hotel also has a pool and a gym, and it’s close to Shirahama World Safari and golf courses—perfect for families with children as well as golf lovers. It was such a wonderful Hotel that we’ll definitely want to visit again.

The location was outstanding above all else. The in-room bath was an Onsen, and the view was so incredible that I could have stayed in it forever without wanting to leave. The Room was a perfect size and felt very clean. The meals were excellent, and I was very satisfied with both breakfast and dinner. There wasn’t any particular dress code inside the property, and it was fine to dine in loungewear, which made for a very relaxing stay. We joined the optional stargazing guide tour, but unfortunately Mt. Onidake—the planned observation spot—was covered by clouds so we couldn’t observe there. However, the guide quickly took us to another location, and we were able to see a wonderful starry sky. We enjoyed the Milky Way and summer constellations with the naked eye. The only disappointing thing was that there was a used tissue left in the pocket of the loungewear provided in our Room—apparently from a previous guest. I wonder if they didn’t check the pockets during cleaning… I also became curious about other Onko Chishin properties, so I went ahead and signed up for membership (lol).

We stayed as a family of three. We had an elderly family member with us, and we sincerely appreciate the staff’s thoughtful care. The meals were delicious, just as other Reviews mentioned, and even my mother—whose appetite has decreased—was able to take her time and finish almost everything. The bath, including the handrails by the tub, was easy for an elderly person to use. When we visit Ise again, we would love to stay here.

Although I live outside the area, my son lives in Koenji, and this was my second stay. The Room was thoroughly cleaned, spotless, and very comfortable. Above all, the staff were kind and welcoming, and I truly appreciated their heartfelt service. Thank you very much for your hospitality. I have already made a Reservation for November as well, and I look forward to staying with you again.

We stayed here with our dog. It’s a two-story detached villa-style Accommodation with plenty of space. The interior is thoroughly cleaned down to every corner, making it very comfortable. Both dinner and breakfast were generous in portion, with a great variety of dishes, and everything tasted excellent. Dog amenities are well provided; you do need to bring your own food, but we had no particular issues. The only personal downside was that there was no wash basin in the bathroom, but even considering that, it’s a very appealing Accommodation and we were highly satisfied. We definitely want to visit again.

Even though I don’t swim in the sea, I travel solo year-round in search of gourmet Accommodations near the coast (for the food and scenery). I was delighted to be upgraded to a sea-view Room. It was a Japanese-style Room, but it also had a leather sofa and ottoman, so I could stretch out and relax while gazing at the ocean. When I woke up around 5:00, I was able to watch a beautiful sunrise from the Room. There is a calm inner-sea beach right in front of the Accommodation, and there are showers as well—great for families with small children. The meals were outstanding, featuring an abundance of local specialties. My main goal was Wakasa-guji (tilefish), but it was even more delicious than I imagined—the Wakasa-guji ochazuke was exceptional. And the Matsunaga rice was unbelievably good (probably the best I’ve ever had). I didn’t use the public bath and used the shower in my Room instead, but I loved that the shampoo and conditioner were Hokurokusousui—one of my favorite brands—and it helped me relax. Recently there have been more Accommodations renovated from wooden buildings, but some noise—voices and footsteps—is unavoidable. You can often hear children as well. It’s not exactly quiet. However, more than making up for that, I felt each staff member’s hospitality and way of interacting with guests was wonderful. In particular: the woman with glasses who assisted me at check-in; the woman at breakfast (I’m sorry—I forgot your name); and one of the male staff members who kindly gave me helpful advice for sightseeing in Obama after check-out. Thanks to them, it became more than just an overnight stay—I had a chance to learn even more about Obama, making this trip extremely satisfying. I heard that midwinter is especially good for grouper, pufferfish, and Echizen crab. As transportation access improves from here on out, this will be an Accommodation you’ll want to visit even more. Next time it would be perfect if I could borrow a firmer pillow!! Please make that happen on my next visit!! (I can’t sleep if a pillow doesn’t suit me.) Thank you very much to all of your staff for everything.

In every respect—service, rooms, cleanliness, and location—this is an outstanding Hotel. While many Hotels offer simplified service these days, it was wonderful to experience traditional Japanese hospitality here. The breakfast was delicious, made with locally sourced ingredients—so much so that I’d happily return to Hokkaido just for this Hotel. I was especially impressed by the milk tasting and the variety of cheeses. Since the bar closes early, I’ll check in earlier next time so I can enjoy it! Thank you very much.

All the staff had a calm demeanor and provided pleasant service. The Facility and amenities are kept to the bare minimum, which may feel a bit lacking. Various wild birds came to the trees in the garden, delighting both the eyes and ears. Dake Onsen left a great impression—the Onsen town itself is compact, bright, open, and well maintained.

I made a Reservation because it’s conveniently located near the station and has a large public bath. Due to JR service suspensions, I had to check out suddenly, but the staff handled everything smoothly. I was in such a rush that I left something behind, and they responded kindly and carefully. It was my first time trying a buffet-style breakfast, so I’m sorry I couldn’t make use of it. I’d like to stay again.

We stayed here a few years ago, and returned again because my husband said he “definitely wants to come back.” The welcome sweets—warabi mochi—were so delicious that we bought some as souvenirs. The tatami flooring in the corridors and even inside the elevator was very comfortable, and the open-air bath felt like soaking right in a Japanese garden. Dinner was excellent; we asked for a smaller portion, but it was more than enough. The Room was spacious, and the sunlit table by the window being a sunken kotatsu made it especially relaxing. Many Accommodations ask guests to bring towels from their Room to the public bath, so being able to go empty-handed felt wonderful. Breakfast was also very tasty. We had planned to leave at a leisurely pace, but there were thunderstorms and heavy rain from midnight onward, and we ended up driving for two hours through an intense rain band on our way home. Afterward we saw news about flooding, and we’re worried whether there was any damage to the Hotel or surrounding area. We’re already talking about coming again during apple season. Thank you very much—everything was truly delicious.

Both dinner and breakfast were served in a private dining Room, so we could relax and eat at our own pace. The service timing was perfect, and we were fully satisfied with the quality and generous portions of the meals. We also loved that they featured plenty of locally sourced ingredients. The fireworks were spectacular from the rooftop, and the open-air bath in our Room was excellent.