Seluruh negara × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 33Halaman 目

I have stayed here many times, and this time I stayed for five nights with my husband. Not only were the baths wonderful, but all of the front desk staff were extremely kind and helpful, so I felt at ease throughout my stay. It’s a Hotel that makes me want to come back again!

Thank you for upgrading our Room. The moment we stepped inside, we were completely captivated by the quietly glowing hearth and the calming scent of incense. It felt like stepping away from everyday life—exactly what we had been looking for—and our excitement instantly soared. The Room had been renovated while preserving its old-world charm, which made us feel relaxed and at ease. The meals were delightful, with a focus on warmth, aroma, and storytelling. The world really is evolving! The minimal service that gently gave us space was also refined and wonderful. Thank you for such a relaxing stay.

All the staff had a calm demeanor and provided pleasant service. The Facility and amenities are kept to the bare minimum, which may feel a bit lacking. Various wild birds came to the trees in the garden, delighting both the eyes and ears. Dake Onsen left a great impression—the Onsen town itself is compact, bright, open, and well maintained.

Even though my Reservation was made on the day of arrival, everything went smoothly when I arrived—your service was truly excellent, and I’m very grateful. The well-stocked welcome drinks and the thoroughly cleaned Room made my stay extremely comfortable. Breakfast also had a great variety, and I was very satisfied. Considering the price, both the facilities and service were outstanding in every way. This is my No. 1 Business Hotel of the year. Thank you very much.

The Room was clean and well maintained, and we had a comfortable stay. The staff provided pleasant service, which made our trip even better.

We stayed for two nights during the Obon holiday period in August. From our email exchanges before arrival, we already felt this was a very attentive Accommodation, and our stay fully lived up to that impression. The Accommodation has the charm of a traditional Japanese Ryokan, yet it never feels outdated—rather, it offers an elegant and calming atmosphere. What impressed us most was how impeccably clean everything was wherever we went. Even in shared areas such as the lobby, the large public bath, and the massage area, we didn’t notice any dust or litter at all. Needless to say, the Room was also cleaned with great care, including the private open-air bath attached to it. The Onsen water temperature in our Room was just right, allowing us to soak and relax comfortably; even after bathing we stayed pleasantly warm, and we felt it was truly high-quality Onsen water. We only used the large public bath once or twice because it felt a bit shallow for us, but both the washing area and changing room were spacious and very comfortable to use. The private bath was also excellent; however, the only issue was that the tub surface inside was extremely slippery—I nearly slipped and fell. I later noticed there was a warning sign, but it might have been helpful if someone had mentioned this in advance. What made us happiest about both the large public bath and private baths was that towels (both sizes) and amenities were all provided there. These days many places ask guests to bring towels from their Room to shared baths (or private baths), which is always inconvenient and frustrating. Here, towels were available at every bathing area—and there were plenty of towels in the Room as well—so we could enjoy bathing very comfortably. The only Facility/amenity improvement I would hope for is regarding the indoor slippers provided in the building: they were quite tight around my toes and didn’t fit me well, so my toes rubbed painfully enough to peel skin. If possible, I would have appreciated having an alternative option such as sandals alongside them. The meals were delicious with no particular complaints; however, I’m giving four stars simply because I hope they will become even better going forward. Overall: a comfortable and spotless Accommodation; every staff member (including housekeeping) was genuinely polite yet friendly, with wonderful thoughtfulness throughout. It’s an Accommodation we would definitely like to visit again.

First, we would like to express our gratitude for the warm hospitality of the Accommodation. Thank you for your thoughtful care in even the smallest details. This was our first trip to Okayama Prefecture, and thanks to all the staff, we were able to enjoy a comfortable Onsen getaway. We now have one more Ryokan we would love to visit again. Thank you very much.

We stayed as a couple. It was a beautiful, wonderful Hotel. The Room was great, and the large public bath was excellent. The counter seats at breakfast are also recommended. It was very tasty and enjoyable while looking out over the streets of Fujieda. If you come to Fujieda, this is a must-stay Hotel!

The Onsen on the 11th floor was great, with a sauna and an open-air bath that felt wonderfully spacious!

Everything was very clean, and we had a comfortable stay. The appliances and furniture were high quality, and we could really feel the attention to detail. The pool was also very clean—we spent lots of time enjoying it, and our child was thrilled! Our whole family had a wonderful time. We would definitely love to stay again!

About an 8-minute walk along the main street from Sendai Station, the moment you step through the front entrance you’re greeted by a refreshing fragrance—pleasantly stimulating to the senses. In the lobby, depending on the time of day, there are live piano or pipe organ performances, with plenty of Bach filling the space—another delight for the ears. Even in the large public bath, you can stretch out while listening to Bach—a soothing treat for a body tired from walking. At breakfast, small dishes made with carefully selected Tohoku ingredients are packed tightly across the spread—pleasing to both eyes and palate. With a typhoon approaching and heavy wind and rain outside, we still went to watch the Eagles! This was a wonderful Hotel that became an unforgettable memory alongside Maeken’s milestone 100th NPB win.

Check-in starts at 2:00 PM, but we were able to use the dog run even if we arrived earlier, which made both us and our dog very happy! The all-inclusive plan was truly luxurious, with a wide variety of drinks and even light snacks—absolutely fantastic. They also had treats and cake for dogs! The Room was spacious and comfortable. Dinner was a gorgeous course meal, and the freshly baked bread in particular was delicious—we were so happy we could get refills. The next morning, our dog jumped out of the cart and couldn’t walk, so we consulted a male staff member at reception. He called several nearby animal hospitals for us, which helped us so much. They also changed our breakfast to takeout—thank you very much for your support. It’s a wonderful Hotel and we were completely satisfied!! This is an amazing Hotel that I want to recommend to everyone. Thank you so much. We will definitely come again! We are truly grateful to the staff.

The Room was a beautifully renovated guest room with an open-air bath, and I was happy to be able to relax and enjoy the Onsen in the Room as well. The staff were very courteous, and we had a comfortable stay. Dinner was delicious, featuring mainly seafood. We also really enjoyed watching the explanation and live demonstration of Oga Peninsula’s specialty stone-grilled dish. Breakfast was a buffet, and everything was tasty—we were completely full. It was a bit of a long trip, but we made wonderful memories. Thank you very much.

This is a wonderful Ryokan that moves me every time I visit. The Room, baths, cuisine, the staff’s smiles, and the overall atmosphere throughout the property are all exceptional, and time seems to slow down. Both the fresh enthusiasm of the younger staff and the understated attentiveness of the experienced staff naturally bring a smile. The welcome service includes soft drinks as well as wine—and that wine is surprisingly delicious. Breakfast also comes with a choice of drinks; the 100% peach juice is pure peach—peach! peach! peach!—and absolutely worth trying at least once. And the cuisine is outstanding. Though the chef is young, everything—from seasonal menus and presentation to masterful use of dashi—is superb. The creativity is remarkable, and the expressive artistry of each dish (including the tableware) is truly next level. The view from the open-air bath in our Room—sunlit green trees against a blue sky—was beautiful, and soaking in an open-air bath during a sudden downpour was an experience with its own special charm. This is a lovely kappo-style Ryokan that soothes me every time I stay. Having visited in spring and summer, I would love to return in autumn next time.

I always appreciate your flexibility in both Okayama and Kurashiki, and I’ve been able to enjoy a comfortable stay. I’m also satisfied with the breakfast. In Kurashiki, the bath isn’t very large, which is a bit disappointing. Also, with more tourists visiting the nearby Bikan Historical Quarter, if you check in a little late there may be no parking available. Be careful when using nearby parking—if you choose one without a daily maximum rate, you could be shocked by the total when you pay in the morning.

From arrival through checkout the next day and all the way until we drove home, we were treated with exceptionally attentive, outstanding service, and truly enjoyed a perfect holiday. The food was simply superb, and the butler’s thoughtfulness and service were also excellent—thank you so much to all the staff. We would love to stay again!

I had wanted, at least once, to step into “Salon Yamasato,” the private lobby lounge of Koshinosato—I've felt that way for the past 10 years. As we reached our 60th birthdays as a couple, we decided to make a Reservation and treat ourselves at this milestone. We truly loved the cuisine, amenities, and atmosphere. I was deeply impressed by the high-quality meals—it was an Accommodation with impeccable hospitality in every way. Also, the macarons and gelato at Kaho’s salon were absolutely top-class delicious—I couldn’t stop eating them. The flavor stayed with me, and I kept wondering what brand they were. It made me strongly want to come back again. Thank you very much. The concierge staff were also incredibly kind—simply wonderful.

Choosing the Plan with breakfast and dinner was absolutely the right decision. Using the ingredients as they are, with a clever twist here and there, we found ourselves saying “oh!” again and again—it was a real delight. We highly recommend the meal Plan. The Room was clean, and the Onsen was very relaxing. It exceeded our expectations for the price. We’re already looking forward to the meals on our next stay. Our sincere thanks to all of your staff. Thank you, and until we meet again.

I stay here every year when I’m in town for work. The food is delicious, and the staff are always welcoming, so I keep coming back every time. I look forward to staying again next time. (I’ll be sure to visit even when it’s not for work!)

The front desk service was courteous, and I appreciated that they promptly called a taxi for the next day. The Room was clean and comfortable. In addition, there is a convenience store attached to the Hotel, which is handy even when it’s windy and rainy. I would like to stay here again.