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It’s close to the station, and I stayed here again this time. The staff were very kind and helpful. Before heading to work, I was able to relax with a café latte. Thank you very much.

I stayed for a 3-night Multiple Night Stay to attend a live show. Since there was no daily cleaning for multiple-night stays, I could relax and enjoy my time without worry. The towel-only replacement system was more than enough. It’s great to have an efficient, no-waste approach! Breakfast included Hokkaido local specialties, and the menu changed little by little each day, so I never got bored. The evening “shime parfait” was cute and delicious as well. The front desk and staff were all very pleasant. The location was also great—easy to find and close, just straight ahead after exiting the station. There was a nearby Seicomart with Hokkaido local items, which was fun to check out too! I’d love to stay here again!

It was disappointing that the Room did not have a view of Lake Biwa.

Dinner was very delicious. I wish breakfast had included items like an Onsen egg. The staff were also very friendly, and I would like to stay here again.

The location was great, and the Onsen was relaxing and felt very clean. The meals were also delicious. One thing I noticed was that the heat for the shabu-shabu pot was weak and the burn time was short, so when we added the meat it took a long time for the temperature to rise. Also, even though there was still meat left, the fuel ran out and we had to bring back a full new set of equipment.

You can walk to both Karuizawa Station and Kumoba Pond. It’s a slightly retro Hotel, with no elevator, and the shower and hair dryer are standard. That said, it has a nostalgic charm that I really liked. Meals were served at seats overlooking the garden greenery, and it was comfortable even when dining alone. Of course, the food was delicious. The staff were also very pleasant.

This was my first stay here. I thought it might be a bit small, but the Room was clean and nice. The amenities were well stocked. I chose the plan with breakfast, and it was delicious. I heard that even with the No Meals Included plan, complimentary light snacks are available. For dinner, I went to a small restaurant recommended by the front desk. There are also other dining options nearby. Since the bath is not an Onsen, I rated it 4. The parking lot felt a bit tight, but otherwise I was satisfied. There is a kettle in the Room, so it would be nice to have coffee available as well.

The Room and Facility are slightly old, but the layout was satisfactory. The large public bath and breakfast buffet deserve five stars. It would be perfect if there were additional outlets on the side. Great value for money!

I have stayed at this Accommodation many times—before, during, and after COVID. Breakfast, the welcome drink, and other services have been thoughtfully adjusted over time, and I have always been very satisfied. However, on this visit there were issues with the facilities. The first Room I was shown had a toilet where water kept running continuously, and the noise was very bothersome. I asked the front desk to change Rooms; the next Room had a broken refrigerator. They kindly moved me again, but that Room had very loud mechanical noise as well. At that point I was too tired to request another change and stayed in that Room. I would like to continue staying here about once or twice a year. Even if some facilities are getting older, I believe that frequent repairs and replacements will resolve these inconveniences and restore the comfortable environment you used to provide. Thank you for your attention to this matter.

It was very clean and really great.

We always have an enjoyable stay. This time, we enjoyed the steak course with dinner included. We will stay again. Thank you for your hospitality. Thank you very much.

An email arrived in advance with the Room number and the door code for the Room key, but when I went to the front desk, the staff took care of everything for me. Thank you! The Room was very clean, and the bed was so fluffy... I was able to relax and sleep soundly. A few things I noticed: the Room felt a bit dry, so my throat started to hurt, the bathroom drain had a slight odor, and since there aren’t any places to eat around the Facility, it was a bit inconvenient. I’d like to stay again.

I love mountains and rivers, and this was my first stay because you can see both from the Room. As expected, you can see the Mogami River from the Room window, the open-air bath, and the dining area. I could also see the torii gate across the river. With only a small number of Rooms, I was truly able to relax. The Room had a lovely Tsugaru lacquerware sweets container. The open-air bath was quite hot so I didn’t stay in long, but my skin still felt wonderfully smooth afterward. One thing I personally appreciated was that the hair dryer in the women’s bath had strong airflow. All of the staff were very thoughtful, and it’s an Accommodation I’d love to visit again.

On a return visit after a while, we had a Multiple Night Stay and were satisfied. There were a few minor points: even though the Room’s open-air Onsen bath and the shower booth are separate, there was only one bath mat; and there is no temperature control for the Room’s open-air bath. Still, the Room, the staff service, and the Onsen were all wonderful. Valet parking had a 3,000 yen charge, but they always responded quickly. Overall, we were satisfied. The food, service, and wine selection at the main dining venue HITO by TAKUBO were also excellent. When I mentioned that breakfast drinks didn’t include tomato juice and I was disappointed, they kindly brought it for me even though it wasn’t on the list. I would be even happier if it were available from the start. We would like to visit again.

The room and the view were both great, and the Hotel staff were kind. The breakfast buffet included Nagasaki dishes, and we enjoyed Hatōshi and castella. Everything was delicious, so I ended up eating quite a lot in the morning. It’s a shame it’s not close enough to visit casually, but I think it’s a wonderful Hotel that I’d like to stay at about once a year.

Everything was perfect. Thank you very much. I will use your service again.

Conveniently located and easy to access anywhere, this facility with a pool offers great value for its price. The room layout is well-designed, making it comfortable to stay. However, the lower price may reflect in some areas where the service could be improved. We stayed in a single-story type unit, which is the only one of its kind at this facility. Compared to other rooms, it features an indoor kitchen, drum-type washing machine, and heated pool—details worth checking beforehand. The heated pool was surprisingly helpful; you can swim comfortably even on cloudy days or at night without feeling cold. - Mosquitoes were abundant; personally, I found the outdoor kitchen challenging to use. Mosquito coils were prohibited. - As others have mentioned, choosing cleaning options can be tricky. - While BBQ equipment is advertised as free of charge, there’s a gas fee of 2,200 yen required for use. Since gas is essential for operation, this should be clearly stated instead of being labeled as "free." - The lack of a dishwasher was inconvenient since many places now provide one. - Some provided dishes were dirty and needed rewashing before use. Overall, considering its affordability, we had a satisfactory stay despite these minor issues.

Great value and conveniently located, Route Inn is often my go-to in times of need. While I thought it lacked a strong unique character, this location stood out. Perhaps it's thriving due to the regular fireworks events nearby. The coffee machine was excellent—rich and delicious! The Room features included wireless charging and Type-C ports. The breakfast menu seemed to have more variety compared to other locations. Unfortunately, I didn’t have time to visit the large public bath, which was disappointing.

The front desk staff were very warm and welcoming, and I was able to relax and enjoy a comfortable stay.

The night view of Nagasaki from the Room was wonderful. The building itself may be a bit old, but the front desk area is spacious, bright, and clean. It has a retro Showa-era vibe that feels nostalgic, and I really enjoyed it. The Room and bathroom were kept so clean that you hardly notice any age, and there was nothing I disliked at all. When I visit Nagasaki again, I’d love to stay here again.